McDonald's India Complaints & Reviews

When asked for refund you said to mail to so and so mail id. If did that no reply from your end....

I went the SD riad branch in Hyderabad & purchased 3 twirls & large French Fries. I was curious about the weight/quantity served in the packet. So I enquired from a gentleman in a blue dress about what the weight should be. He simply took the container & went & filled it again and when he was giving it to me I would have expected him to place it in the brown paper packet. However that did not happen & I had to balance it with my icecream...

I ordered from McDonald via Zomato and didn't recieved my complete order . items were missing in my order and when i asked manager he told you complain anywhere and didn't resolve my issue. The shop was McDonald Brookfield Marathalli Bangalore...

Dear Sir, we picked up a veg burger and one Mc chicken meal with cold coffee and took.
The burger tasted stale and had a fishy moldy taste .
It resulted in bad stomach and vomiting.
Please check the outlet . They are standards are hopeless and are using stale products ....

A staff member of mac donald mathura near mathura refinery who takes order from customer showing misbehaviour and neglecting what the customer is saying to him. He was demoralising the macdonald branch. and also not telling customer what the actual meal consists of....

On 31st July at night, I have ordered Mc Veggie burgers through drive through. Out of two burgers - one was left over burger by some other person and which was handover to me & included in my packet. I was highly disappointed when I saw already consumed burger. This scene has hurt my sentiments & really made me sad, my money & fuel wasted too . I am a regular consumer of McD but have not faced this uncivilized behaviour before. The staff...

Hello,

I did tried to order from mcd on 24th July but was getting continuosly failed and on the 4th attempt order was placed.
1st attempt was done and payment was failed and that amount got refunded
2nd attempt was done using credit card and that successful after 2 hours and this is amount not refunded yet
3rd attempt was successful and order was placed.
I'm not getting any response from McDonald's...

The staff's behaviour at Mac Donalds in Lulu mall Lucknow was very unprofessional, disrespectful and offendable. I and my two other friends were thirsty and we ordered three cold coffee and three softies. We asked the staff to provide us water. The first staff noded yes and went in to bring water but was scolded by his senior. Then we asked other staffs nearly 20 times but all we got in response was excuses or disrespectful comments like...

In 18 July 2022 I ordered in mac donald wanowrie Pune

Payment did not reflect in vendors system. Though money was debited

I placed this order via app

Vendor said I might get a refund by next 7 days

But not received my refund yet

I am reachable at [protected]@gmail.com
[protected]...

Dear Team,
It is very sad to say a big Mc donald international brand services are cheap quality. Firstly 2 things are missing in our order. When raised an issue the colaba store is rude and not even acknowledging the mistake when they resent the missing stuff it is not fresh. French fries are burnt not able to even chew it. Burger is in terrible state...

I am drashti and i placed and order today at 8:49pm from McDonald's app and no update was received after 40 minutes then i cancelled order still refund is not received total price of order including taxes was ₹629...

I bought a McSpicy burger at 5pm today. I realised it was completely raw as soon as I bit into it. This was extremely shocking as raw chicken can cause salmonella. This puts many people at risk of this disease and should not be tolerated....

I am at aundh Pune outlet drive through for last 25 mins, the service is too delayed, this is after taking the order, when I reached payment window, they again reconfirmed the order and have me waiting, there is no rush at the window really so not sure what the issue is, I have ordered only 2 chicken burger and one as meal...

I placed an order and was expecting delivery. Staff denied delivery simply saying rider is not willing to deliver it to your society. This is trully unprofessional. Further, Riders are using abusive words to security personnel....

Respected sir, There is two street dogs staying at Mcdonalds family Restaurant situated at Airport road Gaganpahad Village, backing of customers and plucking food from customers hands and creating lot of noisence. Kindly take those two days from this area....

I always order take away .
Sometimes it's stale French fries.
And always bad lettuce .
I wish I could attach a pic too....

We have ordered 2-spicy chicken combo in that chicken wings were not cooked properly, it have been lefted of like as raw chicken substance in it but outside the coating was fried good !!...

Complaint against
McDonald's college Road branch Nashik -422005

Order ID _NCR-DL[protected]
SHRADDHA BHAGAT
1. Incomplete Order delivery
2. Rude and arrogant staff
3. Stale and undercooked food
4. Bad packaging...

It was all about yesterday i had ordered food from MC Donald's through Zomato, I have ordered only veg burgers and other food and in return the delivery was of wrong food.

Horrible experience, had received non burger in my parcel, I m pure vegetarian marwari girl and eaten non veg bcz of this ### mistake by the MC DONALD outlet. I want proper action for this type of mistake by such standard food court.

Regardsbr...

MacD can improve delievery or food parcel service in rain water monsoon season, If we couldn't have any bag then how can we take out food in a proper way.A Paper bags can't help our food delievery upto home.even french fries becomes dried and hard because of rain water season paper bag was failed/ shown MacD food quality in monsoon season while take out delievery.
last day I got problems with my French fries as well as my burgers.br...