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McDonald's India Complaints & Reviews

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Last updated Mar 1, 2024
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McDonald's India reviews & complaints page 17

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A
Ank108
from Mumbai, Maharashtra
Apr 13, 2022
Apr 14, 2022
This thread was updated on Apr 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received stale, inedible burger and fries.

I placed an order bearing order no. - VIB-DL[protected], enclosing here a copy if the bill recieved and photo of the burger. I have recieved a stale burger which had brown dried soggy lettuce, patty and bread which was hard and coarse. It had a foul smell and so was the case with the French fries which were cold and dry. It could not be consumed as it was inedible and the cold drink was half spilled. I am highly disappointed for the...
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rahul savaliya3536
from Rajkot, Gujarat
Apr 7, 2022
Apr 9, 2022
This thread was updated on Apr 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After places order online through mcdonald app the store not delivered ordered

After online ordered through mcdonald app and after placed ordered lots of time gave me same reason that delivery boy is not available or health issues. same time this reason not acceptable from mcdonald store....
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shravan_22
from Aurangabad, Maharashtra
Apr 6, 2022
Apr 7, 2022
This thread was updated on Apr 7, 2022
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Food quality

Address:Chikalthana, opp. Aurangabad airport, Aurangabad, Maharashtra

I visited the outlet yesterday and I’d ordered mexican aalo tikki burger in which there was a hair which came while i took a bite, and when complained to the store they directly deny their mistake and just get off the issue. This is not what we expect from an outlet like McDonald’s. I was completely disappointed yesterday and would think before going next time....
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Sidd135
from Dombivli, Maharashtra
Apr 2, 2022
Apr 4, 2022
This thread was updated on Apr 4, 2022
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Not getting food on expected time in dine-in

Address:Sonam McDonalds, Dombivli

Hello I made the payment at 1:44pm and I'm sitting at my table for more than 15 minutes. We have ordered one chicken kebab burger meal and 2 aloo tikki burger meal. This service is getting pathetic and they say that they prepare burger within 30 seconds? This is really a joke. I want to complaint against this. Please get me justice....
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Ash anu
from Bhopal, Madhya Pradesh
Apr 1, 2022
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Missing items

Address:HOUSE NO. 20 SHIVA ESTATE BEMA KUNJ KOLAR ROAD

I have ordered McDonald's from DB mall bhopal via Zomato and this is the second time I've received missing items. Both the time I've not delivered the drink I've ordered. The delivery agent also said the same things that people are reporting this missing drinks report to Zomato from McDonald's. Is McDonald's unable to communicate with delivery agents or Zomato about the orders or is McDonald's unable to deliver the drinks to their customers....
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Prashree87
Mar 31, 2022
Apr 2, 2022
This thread was updated on Apr 2, 2022
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Incomplete order delivery

Address:Hubli, Vidyanagar, McDonald's

I had order for 2 Mexican Maloof Tikki +French fries R combo and 4Mcvegiees + McDuffie combo...on 31st March at 19.58 p.m. at McDonald's Hubli, Vidyanagar branch through swiggy...when I received the order French fries were missing...on contacting Swiggy thy told me that thy just bring the parcel given to thm and when contacted McDonald's initially thy refused but on going through the order no. They told I need to send the same delivery boy...
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Amit Umbarkar
from Mumbai, Maharashtra
Mar 31, 2022
Apr 2, 2022
This thread was updated on Apr 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very worst Burger quality

Address:[email protected]

I am buying 2 burger mile at khed shivapur McDonald's branch . taking very worst quality burger.i am shoking to see no buddy to ask add more contains in mill. 245 per mill charges and taking only pav and one tikki . I have uploaded pic kindly check akd take action...
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Divya1997
from Mumbai, Maharashtra
Mar 29, 2022
Mar 31, 2022
This thread was updated on Mar 31, 2022
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Food poisoning after eating

Address:Mumbai

Yesterday me along with my sis and bro went to andheri railway station McDonald's on east side.
Since yesterday night we have stomach ache, lose motion, Vomitting, weakness and headache

Missing college and work due to sickness.

This is not done. We went there happily...
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Akshay Aloona Fitness
Mar 26, 2022
Mar 26, 2022
This thread was updated on Mar 26, 2022
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Google shows closing timming 11:30 But my order was refused by the store manager at 11:07 Pm .

Address:41 ,Bunglow road , UA block ,jawahar nagar ,kamla nagar new delhi

Worst behaviour and worst servicing by mc’D staff and store manager 41, Bunglow road, UA block, jawahar nagar, kamla nagar new delhi . I reached mc’d store at 11:07 pm and they refused my order and said our system is closed at 11:00pm . But google shows 11:30 pm closing timming .kindly check cctv footage and take immediate action . Otherwise i registed a written comlaint regarding this ....
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Sups Sawant
Mar 20, 2022
Mar 21, 2022
This thread was updated on Mar 21, 2022
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To late for dispatching order

Address:Dombivli 421202

After placing my order my order delivery time was 40 mins but the restaurant didn't prepare my order for 60mins they haven't dispatched after 74 mins also...
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Manish0077
from Jaipur, Rajasthan
Mar 18, 2022
Mar 19, 2022
This thread was updated on Mar 19, 2022
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Refund please

Address:Jaipur302003

I have order food on march 12, year 2023
Order was confirm by website, directly order on their web site, waited long hours, food was not delivered, order id was[protected], tryed to connect to them not rplying, pls refund me my amount...
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gunjanPAF
Mar 15, 2022
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Food quality issue

Dear Sir/Madam,

I am writing this mail regarding a complain for a store of McDonald’s in Hisar Haryana.

I am a regular customer of McDonald’s from last many years like all Indians are. We have a firm faith in the brand but it’s about selling poisonous food with the name of Mcdonalds brand. McDonald’s Hisar in Haryana has added breads full with fungus in their Aaloo Tikki Burger lot. We ordered online...
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gunjanPAF
Mar 15, 2022
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Food quality

Address:Hisar

I am a regular customer of McDonald’s from last many years like all Indians are. We have a firm faith in the brand but it’s about selling poisonous food with the name of Mcdonalds brand. McDonald’s Hisar in Haryana has added breads full with fungus in their Aaloo Tikki Burger lot. We ordered online and we got burger fool of fungus and my wife ate half of it without knowing the condition of bread. Although she is all good after eating...
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Soniasomaiya
from Mumbai, Maharashtra
Mar 14, 2022
Mar 16, 2022
This thread was updated on Mar 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelled my order after 40 mins without intimation

I ordered through mc d app at 6.20 pm contact no. [protected] but they cancelled my order without intimation.

Is this how we behave?? I need compensation for this careless behaviour...
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Parikshit Vedak
from Mumbai, Maharashtra
Mar 11, 2022
Mar 14, 2022
This thread was updated on Mar 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing items in order

Order a combo, when delivered it was without coke.
When complained McDonald outlet of Bhendi Bazaar, Mohammad Ali road, he kept lying that he has sent a person with coke.
Request you to seriously look into it and take action against the outlet.
Also please refund me the money
Please find attached details

Troubled customer
Parikshit Vedak
[protected]...
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prem yugasya
from Hyderabad, Telangana
Mar 10, 2022
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Food safety

I ordered a American cheese supreme chicken +6 pc nuggets + coke
Through swiggy
Order No: HMA - DL[protected]
FSSAI NO : [protected]
I shared the images to swiggy team to report the issue, they are saying the can only refund and update the restaurant about the issue.
The coke I received have a small dust or some other material type particles, i consumers 1/3 of coke and not sure what happens...
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IshitaJain2310
from Vadodara, Gujarat
Mar 1, 2022
Mar 2, 2022
This thread was updated on Mar 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I was served non veg instead of veg

Address:HARDCASTLE RESTAURANTS PVT LTD, MCDONALDS FAMILY RESTAURANTS PVT LTD, SURVEY NO 385/1 390 NATIONAL HIGHWAY 8 OPP L&T KNOWLEDGE CITY, BAPOD – 390019,

Order no. - 1883
Crew ID[protected]
Employee name- Pradnya Tembhurne
Manager name- Bhavik Patel
Branch- Baroda Bapod

I placed an order for 1 Mc Aloo Tikka and 1 Mexican burger Meal via drive thru. I took the order and left. While on the way I took a bite from the burger and realised it was a Mc Chicken burger. I went back to the store and talked to the employee and store manager, they accepted...
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ananya28
from Surat, Gujarat
Mar 1, 2022
Mar 1, 2022
This thread was updated on Mar 1, 2022
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Didnt receive an item during delivery

Address:Surat, Gujarat

I ordered fries with peri peri spice mix, but i only recieved fries and not the spice mix, i was craving it for weeks and i had to get it delivered because i had no mode of transportation. i got the shake shake bag, but didn’t receive the mix. this has happened maybe thrice but this was my cheat meal and i was really disappointed with not receiving of what i ordered, i didn’t even receive refund, this is not fair and if you do something...
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Div1607
from Poonamalle, Tamil Nadu
Mar 1, 2022
Mar 1, 2022
This thread was updated on Mar 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Refund

I have visited mcdonald in chennai and ordered food for dinning.. Also made payment through UPI and amount is debited from my account but the mcdonald employee said amount is not credited so please make payment again through cash, I believed and paid it. They said the amount will be credited to your account within a week. It's been 2months but i didn't receive any amount till now. Is this is the way you people value customer. I need my money...
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harshitvij
from new delhi, Delhi
Feb 27, 2022
Feb 28, 2022
This thread was updated on Feb 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

McPuff

I was eating mcpuff and something unchewable came into my mouth as i took it out of my mouth, I found it was plastic wrapper pieces.I swallowed some of the pieces by mistake.Please look into the matter, its serious as I would have suffered a lot due to the negligence of the most reputed brand/ company "MCDONALDS".I didn't expected such type of service from mcdonalds.I'm highly dissapointed....
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