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McDonald's India Complaints & Reviews

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Last updated Mar 1, 2024
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McDonald's India reviews & complaints page 16

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P
parmesh yadav
May 19, 2022
May 21, 2022
This thread was updated on May 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Customer Service

Address:McDonald's, Vadadla, Bharuch Branch near Chevrolet Showroom

When seeing overloaded ice in Coke cold drink, I tried to resolve the issue with staff and manager. Subsequently, I asked for a refill since half glass of my coke is filled with ice. Despite genuine concern, my request was not heeded by any staff or the manager. This led to a comple dissatisfied meal. Hoping that someone can do something about it.
The intent of McDonald's staff is to preserve cold drink and to achieve they fill excessive...
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A
ashnasapalya
from Mumbai, Maharashtra
May 19, 2022
Apr 4, 2023
This thread was updated on Apr 4, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received

Address:near kandiwali west railwaystation

I am ashna and I was at McDonald's on 12th of May 2022, I ordered through the mcd app and dine in, payment was done by my side but some error came in and my order was not taken, I made another order thinking ill get the refund in 2-3 days but later the app shows "refund not required" which was strange, the app was terrible, also I want my money back...
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Nimesh Raj
from Pune, Maharashtra
May 15, 2022
May 18, 2022
This thread was updated on May 18, 2022
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Quality

Address:Survey No 16/3 & 16/4, Hignekhurd, Sinhgad Rd, Haveli, Pune, Maharashtra 411051

I purchased one big Mac veggie meal in which COKE which they have served is complete Water, no taste. Upon that i requested without ice, still it's watery. Dammm i paid 250/- rupees for it. Please do needful immediately....
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V
Varun Neelam
May 12, 2022
May 13, 2022
This thread was updated on May 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Utterly poor quality and taste, only in my city(kakinada)

Address:SRMT mall, kakinada

Hello sir/madam,
i am a resident of kakinada( andhra pradesh). I am very saddened to tell you that the quality of mcdonalds in our city is utterly disappointing compared to elsewhere(like hyderabad, visakhapatnam, bangalore etc). Every chicken related product/items in our mcdonalds has an overwhelming taste of coriander power taste. I came to this conclusion and writing this feedback/complaint only after trying mcdonalds in our city...
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J
Juraij Patel
May 9, 2022
May 10, 2022
This thread was updated on May 10, 2022
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I am Complaining about staff's Behavior

Address:Nilambar Triumph, Vadodara

Dear Sir/Ma'am, My name is Juraij patel residing in Vadodara, Gujarat.
Yesterday I visited your store located at Nilambar Triumph, Vasna, Vadodara.
we place 2 different orders through your mobile application by TWO different mobile phones. one order was ready in 5-10 mins and other order was not delivered till the 40 mins of placing of order. I went to the counter for information regarding my order, they were not aware of my...
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S
Shine Tomer
May 9, 2022
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Staff (Rohit Punj)

Address:Sector 11, Panchkula, Haryana

A team member of McDonald's sector 11 panchkula, Mr. ROHIT PUNJ shouted upon me. I do understand that I was the one at fault but shouting publically and embarrassing me was not an option. Further when I asked the person to apologise, he shouted on me again. I want this man to apologise to me in the middle of the store, the way he shouted me in front of everyone. If I would have been asked to move out of the store in a normal volume, I would...
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V
Vrushali Naikwadi
from Mumbai, Maharashtra
May 8, 2022
May 9, 2022
This thread was updated on May 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mc-d person gave me wrong order and gave my leftover to other customer

Please call on [protected]
I can explain in better way, what exactly happened.
I ordered American Mud- Pie
By mistake he gave me tasteless something
So i went to him, saying its not mud-pie
He was making another mud-pie for me
And my leftover coffee, he added syrup and something. and i saw he gave it to other customer.
I noticed it. I said him show me my coffee so i can compare. He lied, he...
+1 photos
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J
Jo Her
May 6, 2022
May 7, 2022
This thread was updated on May 7, 2022
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Order no. 4028043993

Address:McDonalds, grand Arcade, Velachery

Ordered for door delivery...
1 McSpicy chicken burger is missing...
called this no. +91 [protected] four times...
no one is picking up......
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P
p prashant
May 2, 2022
May 4, 2022
This thread was updated on May 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund yet not processed

Address:McDonald's - Seawood Grand Central, Store Manger Pradip-+91 70216 01138

I have visited McDonald's in Seawoods Grand Central Mall, Seawoods, Navi Mumbai on 10/01/2022, I had made the payment at McD outlet from the self order machine installed for my order. But got a time out response and the money was deducted. Upon asking them to confirm several time with the transaction ID and other details, they were not helpful and said it will be returned in 14days if deducted and to do the payment again with other modes...
+2 photos
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A
anushtha28
from Nagpur, Maharashtra
Apr 29, 2022
Apr 29, 2022
This thread was updated on Apr 29, 2022
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False quantity served

Address:Nagpur, Nagpur, Maharashtra

I ordered a lagre fries and was served regular for the last three times i have ordered!...
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H
HarshVaibhav
from Allahabad, Uttar Pradesh
Apr 28, 2022
Apr 29, 2022
This thread was updated on Apr 29, 2022
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Bad Burger

मैंने McDonald’s से 2 बर्गर खाया था उसी के बाद मेरा पेट खराब हो गया था...
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A
Adv Neelesh Aggarwal
Apr 23, 2022
Apr 23, 2022
This thread was updated on Apr 23, 2022
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Leak

Coldrink...
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F
Falguni Padhariya
Apr 21, 2022
Apr 23, 2022
This thread was updated on Apr 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic customer service at CG Road, Ahmedabad

Address:CG Road, Ahmedabad, Gujarat

We visited Mc Donald's at CG Road, Ahmedabad branch on 21 April 2022 at 10:15 pm. Before placing order, we confirmed with store manager Dipesh if they are open for dine in or not. Once they confirmed that they are open for dine in, we had ordered our food. Our order number was 339. After ordering we set at nearest place of counter as they were turning off lights and ACs.

Without considering that we are seating at one table,...
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P
Paritosh Bhatnagar
Apr 21, 2022
Apr 22, 2022
This thread was updated on Apr 22, 2022
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Wrong Order Delivered

Address:Sanjay Place

Ordered a meal (including a cold coffee) and a separate cold coffee and delivered only meal.
On top of it executive is claiming that you let it be like this & we will take care next time. Food is of no use as of now and also not able to enjoy the coffee along with food due to this confusion.

It's highly disrespectful and annoying for such behavior.

Order Number - [protected]...
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Ømķāř Ģuptä
Apr 19, 2022
Apr 20, 2022
This thread was updated on Apr 20, 2022
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My offer is mcspicy chicken premium burger iss haf cooke and stor manager is not response

My oder haf cook is not good this is half cook and store manager store staff don't action anything my money is lost...
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R
Rupak Barde
Apr 18, 2022
Apr 19, 2022
This thread was updated on Apr 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I was overcharged on my Triple American Veg meal

Address:Hardcastle Restaurent Pvt, G6 & F6 1 st Floor, Thakur Mall, western express Highway Dahisar Naka Mira Road E

On 18th Apr 2022 at about 14:25 hrs. I ordered Triple American Veg Meal, with fries and Lemon ice Cooler. The crew member No[protected]Sarika Aaba) punched the order and charged me 324. When I was served the order, I noticed that the burger I had ordered and the one I had received is different. I took the matter with one of the staff members Crew id[protected]Ravi Kharpatturam Yad) he said he will give me a refund on my burger and give...
+6 photos
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M
mnutayal
from New Delhi, Delhi
Apr 17, 2022
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Items missing in my order

Hi just bought 3 mc aloo tikki burgers and 2 mcpuffs from mc donalds west punjabi bagh new delhi india vide order no 241 dated 17.04.2022 vide invoice number: [protected]. In all 3 burgers onion are missing. I orderd food takeaway and when i reach home and open the food then i found that onion are missing in all 3 burgers. Also firstly when i taken the order the order is not completed and when i check at counter then told the attendant...
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S
SiDArT1412
from Guhagar, Maharashtra
Apr 16, 2022
May 1, 2022
This thread was updated on May 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am really disappointed & devastated by the service MCDONALDS India is providing!

Address:India, Maharashtra, Dist. Palghar Nalasopara West

I am going to raise a Formal complaint with MCDONALDS this is a review of what happened!
Order Number- NTH-DL[protected]
Resturant name- Nalasopara Tania Horizon Mall
Store Manager said his name is- Dev Thakur
Delivery guy-Ali
My CONTACT number-[protected]
This is the worst I have ever experienced I am a regular CUSTOMER, regular as in I order everyday but for the first time something soo rude has...
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F
Fire Incident
Apr 15, 2022
Apr 17, 2022
This thread was updated on Apr 17, 2022
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Very bad experience McDonald Surat restaurant

Address:Deepkamal, Mall G1G2, Block No. 72, Nana Varacha, Surat

I stood in line for a long time but did not take my order. His name Keshav very bad service provide by Keshav.
Restaurant address : Deepkamal, Mall G1G2, Block No. 72, Nana Varacha, Surat...
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A
Ayush Gogna
Apr 14, 2022
Apr 14, 2022
This thread was updated on Apr 14, 2022
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Crew meal

Address:Punjab

Hey macd… i’m a crew member of macd… i am here for complaining about the crew meal that macd provides us.. macd india is just giving us the which is not enough for us.. a mac aloo tikki burger nd coke? What if someone dont have tiffin nd dont even eat the breakfast? Even our salary is not enough to buy an extra meal… we dont even get ₹400 per day.. a shift of 8.5 hours nd sometime more bcz of overtime nd we just ate a aloo tikki...
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