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McDonald's India Complaints & Reviews

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Last updated Mar 1, 2024
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McDonald's India reviews & complaints page 21

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A
Artidhingea
from Delhi, Delhi
Oct 10, 2021
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Unprofessional behaviour

Address:Kaushambi near waves cinema

I was at McDonald’s kaushambi and the floor employee named Ambika Kapoor behaved completely unprofessional. I was not delivered what I ordered and was forced to change my order and was made to pay additional amount as well as a result of forced change. I used to think very highly of McDonald’s up until now but my view changed today completely...
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I placed my order through drive In McDonald’s Muzaffarnagar
I have my redeem order to them and they have placed only one order with that offer
But I placed an order of 6 burgers means 3 repeated offer
As it was mentioned on the offer that it is repeated offer and they didn’t give the offer on more four burger
Very disappointed with company and staff
As the offer is available for only 5 min so they...
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A
Arun1505
from Gurugram, Haryana
Oct 7, 2021
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Non Delivery of Food Ordered and Payment Made On line

Order was placed with McDelivery (Order No.[protected]/10/[protected] at 08.45 pm on 06 October 2021 for delivery at 09.45 pm and payment made online (Transaction ID[protected]

The food has not been delivered nearly 4 hours later nor has any communication been received regarding delay / non delivery of order.

There is also no way to contact McDelivery as the phone number only redirects you to the web site where...
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N
nkunal
from New Delhi, Delhi
Oct 6, 2021
Oct 7, 2021
This thread was updated on Oct 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Money

Address:Near MG ROAD

I have Ordered online on the 1st of October in MC Donald's in which there is some technical glitch and my money is deducted and not refunded in my bank account yet. At that time I have received that my order id is 7634298(the Screenshot of that attached also the payment deducted proof....
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A
Amyyyyy06
from Noida, Uttar Pradesh
Oct 6, 2021
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Insect in French fries

Address:Great india place mall

Just got my French fries with meal from Takeaway at Great India Place Mall, Noida and saw insects in it....
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M
Madhurya_R
Oct 5, 2021
Oct 6, 2021
This thread was updated on Oct 6, 2021
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Money got deducted but order did not get placed

Address:86, 3rd main 5th cross Megharanjini road

I ordered a big spicy paneer wrap on oct 5 2020. I paid through amazon pay. My money got deducted but the order didnt get placed. When will the amount be refunded?
Transaction id P[protected]...
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D
Divyamittalmangal
from Rohtak, Haryana
Oct 5, 2021
Oct 5, 2021
This thread was updated on Oct 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not satisfied with mc veggie burger.

Address:Rohtak

I ordered a mc veggie burger but whn i recieved the order. It dissappointed me. Because it was totally different from the image you’ve shown us. I’ve attached the files together. Please have a look. Atleast show something which you can fulfill. Thanking you in anticipation....
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+1 videos
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S
Sharry Singh22
Sep 30, 2021
Oct 4, 2021
This thread was updated on Oct 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund issue

Address:Sirhind, Punjab

I paid ₹529 at mcdonald’s through paytm scanner in drive thru but the person working there said we didn’t recieved the payment and i said but my money is deducted but there was no response from them. So she called her senior and they came and told me to wait for 72 hours your money will be refunded to the same account then i also paid cash to them. Now it’s been 5-7 days i haven’t recieved any money. So please look into the matter....
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Trushna K
Sep 30, 2021
Oct 4, 2021
This thread was updated on Oct 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cockroach/insect in Mexican McAloo Tikki burger

I ordered Mexican McAloo Tikki burger along with couple more items on 29 September, 2021 from balewadi, Pune branch and found a dead cockroach/insect inside it....
+3 photos
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P
psnchennai
from Chennai, Tamil Nadu
Sep 29, 2021
Sep 29, 2021
This thread was updated on Sep 29, 2021
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Full amounts charged for food purchased in combo offer

Address:101/86 nithyananda street vasudevan nagar jafferkhanpet behind kasi theatre

Rom
dear sir on 28/09/2021 @18.16 hrs from mc donalds New No 43 & 44 Old No 95 & 96, 11th Avenue, Ashok Nagar, Chennai - 600083, india, near ashok pillar i bought food. i asked for berry cooler and as i was saying, another staff standing nearby told me that there is a combo offer, if berry cooler and chocolate chip muffin, for rs.145/-. i agreed and gave my credit card but i was charged rs.217/-. i have with me the msg recd from credit...
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Shraddha shraddha
from Ashoknagar, Madhya Pradesh
Sep 27, 2021
Sep 29, 2021
This thread was updated on Sep 29, 2021
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Staff Behaviour

Address:Anand Silicon Chip, SN 1, 1A, 2A, 2B, 14 305 No 306, 8/1/305, Old Mumbai Hwy, Shaikpet, Hyderabad, Telangana 500008

Hi,
I had an errand in Toli Chowki(Hyderabad) area this morning. I was waiting for someone there and it was taking time. I felt the need to use restroom. I saw McD in front and asked them if I could use the restroom.I was denied 3 times in a row with an excuse of washrooms not being clean. I know its not legal for any restaurant or hotel owner to forbid someone especially a women to use washroom. This incident bugged me so I went...
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S
Santoshi1987yadav
Sep 26, 2021
Sep 29, 2021
This thread was updated on Sep 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm claiming refund of Rs.614

Address:Prabhadevi, Near Siddhivinayak temple, Dadar west

I purchased the food from McDonald's Prabhadevi branch on 19th September invoice amount was Rs.614 and I paid via debit card. According to the counter girl transaction was done once but the amount was deducted twice even In my bank statement it's showing twice. After showing statement to her she said to complaint on their customer care no .. so tried to connect with customer care but I got no response from them now 8 days has been gone and...
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A
amit varmora
Sep 26, 2021
Sep 27, 2021
This thread was updated on Sep 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dont received complete order

Address:Baroda manjalpir 3900111

In last two months I had order two times from MCd baroda manjalpur, And both time I dont received my complete items. Always there is some item missing in my order and they dont give any response to us. Many customers like me also suffer that problem, they also review in many place but no action take aganist that issue ......
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C
Chi Kun
Sep 26, 2021
Sep 28, 2021
This thread was updated on Sep 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill with ordered items and amount listed not being given to customers

Address:MacDonald's, Bank Street, Big Bazar, Abids, Hyderabad, Telangana, India

I would like to ask why Bill with ordered items and amount listed is not being given to customers.

Dine-in Customers are being given a slip with order number. I want a bill with items and amounts listed/printed....
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C
Chi Kun
Sep 26, 2021
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Disrespectful and Rude untrained staff

Address:MacDonald's, Bank Street, Big Bazar, Abids, Hyderabad, Telangana, India

When I am speaking and addressing the staff at MacDonald's in a particular language I expect the staff to reply in the language that I address them in and not some other language.

When I am speaking English I need response in English and not Hind or Telugu.

I did not find the attitude of the staff acceptable....
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C
Chi Kun
Sep 26, 2021
Sep 26, 2021
This thread was updated on Sep 26, 2021
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Unavailability of Drinks and Ice Cream

Address:Bank Street, Big Bazar, Abids, Hyderabad, Telangana, India

The MacDonald's outlet at Big Bazar, Abids, Hyderabad always and I mean always have unavailability of items on the menu.

You can hardly ever and I mean ever get an ice cream related items ever. I would like to know how many ice cream related items has this outlet sold in the last quarter compared to other outlets in Hyderabad?

Can you imagine a meal without a drink like coca cola? The outlet every other day has...
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A
abishek samuel
Sep 25, 2021
Sep 27, 2021
This thread was updated on Sep 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer service

Address:Mc donalds poonamalle

I am totally dissatisfied with the coustmer service and their response to complaint
I had this order taken by drive through
And had a item missing which i have been charged for and when we complained about it there was no response and no action was taken and follow up calls were being avoided
Which is very un professional of corporate restaurant chain like mc Donald
As a coustmer i feel disrespected...
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M
mahajankunal22
from Panipat, Haryana
Sep 25, 2021
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As per order not delivered

Address:HNO. 7 NEW KUNDAN PURI, CIVIL LINES

My order number is 320 crew id 22047 Surjeet Singh. As per order i have ordered 2 meals so need to deliver 2 pulpy orange, but one one deliver. I have also confirmed from Zomato. Please check and revert. My name is [protected] from Ludhiana Punjab. Order delivered by JMD Mall Ludhiana...
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S.K.Jadav
from Vadodara, Gujarat
Sep 24, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't get refund

I had placed an order on Mac Donalds application on 23rd September 2021. Twice the order did not go through but money got deducted from my account, 683 rs each time; total 1366 rs. It has been over 2 days but I have still not received my money back. I have mailed the customer service 2 times, but still no solution. I am attaching screenshots in which one is showing refund initiated but I didn’t get and one is showing only payment is successful...
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Puneet Mehndiratta
Sep 23, 2021
Sep 24, 2021
This thread was updated on Sep 24, 2021
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Bones/ plastic strips found in Fillet Fish Burger

Address:Sector 29 Gurgaon India

I ordered 2 Filet Fish Burgers (double patty) from McD Sector 29 Gurgaon through Swiggy today evening. To my utter surprise, I found some unwanted plastic strips that may perhaps be fish bones. Filet Fish Burgers are premium product of McD that are supposed to be boneless. These strips found in burger were so sharp that it pinched the tongue of my daughter.
Please take the complaint seriously and look into the matter...
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