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McDonald's India Complaints & Reviews

1.8
Updated: Jul 25, 2025
Complaints 1409
Resolved
402
Unresolved
1007
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McDonald's India reviews & complaints page 32

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S
shruti neeli
Oct 10, 2020
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Address: Paud road, Pune, Maharashtra

On 10th oct i had ordered 7 burgers, 3 large fries and also got a coke with an applied coupon unfortunately and honestly very disappointing that my orde wasn't delivered correctly. I only got 6 burgers out of the 7. However I paid for each 7.
McDonald's India customer support has been notified about the posted complaint.
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    A
    Ajay Ramchandani
    Oct 9, 2020
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    Address: Ashoka cosmos mall,sanajay palace AGRA

    I ordered mcegg with whole wheat bun and ur staff handover me mcegg with refined flour bun..whats the use of paying extra 10rs becoz as i reached home and opened the parcel the mcegg was completely waste for me as i m allergic to refined flour. Whats the use of paying extra money and trust also
    +2 photos
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      K
      Kirti Bhumbee
      Oct 7, 2020
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      I tried placing an order using paytm upi, the amount of 504/- was deducted but my order wasnt placed.

      there is no contact number to get in touch with you guys.
      All nos available on google are coming invalid

      I want you either call me back or resolve my issue anyhow
      McDonald's India customer support has been notified about the posted complaint.
      Verified Support
      Oct 10, 2020
      McDonald's India Customer Care's response
      Dear Kirti,

      Thanks for writing to us. Your delight is very important to us. Kindly share your email id, contact number and store's location along with your detailed concern at [protected]@mcdonaldsindia.com and our team will take this ahead.

      Regards,
      Team McDonald's
      Oct 15, 2020
      Updated by Kirti Bhumbee
      what is the email address
      what is the email address
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        D
        Damini. Powale
        Oct 6, 2020
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        Address: Yashwant Building Global City, Narangi Bypass Rd, opposite Magnus Motor, Thane, Maharashtra 401305

        Found a fungus kind of black thing in the burger bun no hygiene at all maintained at all also they were missing 1 item from the order but they did took the complete bill amount & didn't deliver the complete order by virar west branch Maharashtra pin code 401305

        This is really not acceptable we trust McDonald's name & order but McDonald's didn't stood up to their name & hence proved that there is no difference between street UNHYGIENIC food & McDonald's food
        Order no. VGC-DL[protected]
        ORDER DATE 6/10/2020
        McDonald's India customer support has been notified about the posted complaint.
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          S
          Siddhesh Rao
          Oct 5, 2020
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          Hello team I am calling since last 30 min to goregoen outlet of Mc Donald no response form there side no response I really disappoint from this service I always preferred mc Donald but from this incident I will think and my references
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            A
            anand
            from Bengaluru, Karnataka
            Oct 5, 2020
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            I have placed the order online yesterday at soul space arena Bangalore, i received SMS that out for delivery but after 5 minutes i received the SMS stating it was delivered, but it was not delivered, immediately i called out-let they said it is delivered and then i asked the name of the delivery executive and contact number they refused, they said we cannot do anything as the executive already gone home after delivery, there after i called them for more than 50 times they did not receive my call, Arrogant and unprofessional staff, after 2 hours they sent me 2 burger and 2 cool drinks and potato chips, the order what i placed and they sent was totally different, please take necessary steps to stop this kind of dirty tricks from the staff and also do the refund or send the food again, order number ssc-dl[protected]
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              A
              Arokia Mary Rabial
              Oct 3, 2020
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              I haven't received my refund yet
              +1 photos
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                Arokia Mary Rabial
                Oct 1, 2020
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                Had ordered on 18th September, the order was not placed but my money got deducted from my account
                I replaced my order again and paid again the same amount.
                I need to know why i haven't received my order refund yet
                +2 photos
                McDonald's India customer support has been notified about the posted complaint.
                Oct 01, 2020
                Updated by Arokia Mary Rabial
                Its been 10 days now, never would order again if this the case of refund status
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                  K
                  Kalyani Kotwal
                  Sep 29, 2020
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                  Address: Jm road pune

                  Have paid twice
                  Waiting for refund since month
                  Mo no [protected]
                  Macdonald's jmroad pune
                  +1 photos
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                    D
                    DeepShikhaPrasun
                    Sep 26, 2020
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                    Address: Rave 3 mall, kanpur

                    I visited the rave 3 Mcd ok outlet today where while placing online order the amount was not deducting at first. So i made a payment offline via cash.
                    Now when I reached home the payment got deducted from my bank account.
                    The amount deducted was 390 rs. So kindly please provide the refund.
                    I made a visit around 3 pm but the payment was deducted around 5 pm when I reached home.
                    Please provide the refund at the earliest.
                    +1 photos
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                      Farhan Tara
                      Sep 25, 2020
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                      Address: US EMBASSY,BKC BANDRA, MUMBAI

                      I tried to order burger and my payment of about rs. 255 was detected but order was cancelled.

                      Pytm[protected]-
                      Upi
                      Reference no. =[protected]
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                        Namitaskk
                        Sep 23, 2020
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                        I have ordered today from mcdonald's at paschim vihar, new delhi. My order included 1 big spicy chicken wrap, 1 alloo tikki burger and 2 pizza mc puffs... I didn't check the order there because i had trust but when i reached home and opened the order the mc puffs was missing. It's not about money but it's about the trust which we as a family has lost from this brand
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                          Harman Ravneet Behl
                          Sep 17, 2020
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                          Address: Galaxy maal Ambala city

                          I am standing on you ambala city restaurant from last 20 min there is only a single person on your order counter and there is a very huge line of coustemers and only single person is there for order nd for i talk to your manager manjeet singh abt this that u no it’s covid 19 time nd what the hell are you doing you company is playing with public health it’s very wrong thanks and i get my chicken nuggets nd my meal not fresh bcs they gave my order after 30 min think about public nd see how they stand
                          +1 photos
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                            maddy@
                            Sep 16, 2020
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                            Address: colaba causaway

                            I want to know my pf number

                            Name-mahadevan ponnudurai

                            Store address-colaba causway, mumbai-05
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                              Shiv Dheeraj
                              Sep 16, 2020
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                              Address: H.No.2126 sector-7 Urban estate Kurukshetra

                              It’s corona time they have restricted sitting area and everyone is allowed to sit in a specific area and there was no air conditioning there we were forced to eat in the warm weather.
                              McDonald's India customer support has been notified about the posted complaint.
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                                Shiv@P
                                Sep 12, 2020
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                                Address: 13 A Jorbagh Delhi

                                I'm a Ex-employee of connaught plaza Restaurant Private Limited and I worked here 2 years 5 months and I have to withdraw my PF amount but in salary slip only employee code & deduction drtails are there but I didn't find my PF account number and I created my UAN but it should be linked with establishment and I did not find what is establishment code of company so please my humble request to you that please tell me that How I can withdraw my PF amount.
                                +1 photos
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                                How to with draw pf
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                                  H
                                  harika raj
                                  Sep 5, 2020
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                                  I have ordered mc big spicy chicken wrap from zomato and what they gave was a wrap in which chicken was uncooked like flesh. I had my stomach upset and vomits
                                  +1 photos
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                                    Ansh Mehrotra
                                    Sep 5, 2020
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                                    Ansh mehrotra from varanasi.
                                    +1 videos
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                                      R
                                      Ranju83
                                      Sep 5, 2020
                                      Resolved
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                                      Resolved

                                      Address: Mac Donald's Park square mall, ITPL,whitefield ,Bangalore

                                      We bought mac chicken burger for my kid, but today we were not happy with burger we received. It was not up to the standards what Mac Donald's assures. The lettuce was not even fresh and the mayonnaise was very little. We usually buy burger for my kid from Mac Donald's but it looks the standard is coming down. Burger was bought from Mac Donald's Park square mall, ITPL, whitefield, Bangalore.
                                      ALERT:You've spent Rs.109.00 via Debit Card xx4200 at ..MC DONALDS_ on[protected]:19:10:50.
                                      +1 photos
                                      Aug 11, 2021
                                      Complaint marked as Resolved 
                                      McDonald's India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 07, 2020
                                      McDonald's India Customer Care's response
                                      Dear Customer(Ranju83),

                                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your email id, contact number along with your detailed concern at [protected]@mcdonaldsindia.com and our team will take this ahead.

                                      Regards,
                                      Team McDonald's
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                                        R
                                        Raghupat jha
                                        Sep 5, 2020
                                        Resolved
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                                        Resolved

                                        Address: A 504 Prafulla Paradise, Near Kalyan Hospital Barve Road

                                        Yesterday we got parcel of 4 mac spicy and 3 kebab naan from your khadakpada outlet at kalyan 421301.in that we found the quality and taste not good i. E. Chicken stiff were harder and tasteless. Also it was appearing to be double fried or not fresh like what we use to get earlier.

                                        For details pl refer our invoice copy attached.

                                        This is our first experience in 15 years.

                                        With the given details, we would be waiting for your suitable redressal to our matter.

                                        Thanks and rgds
                                        Raghupat jha
                                        [protected]
                                        [protected]@gmail.com
                                        Kalyan - 421301
                                        +1 photos
                                        Aug 13, 2021
                                        Complaint marked as Resolved 
                                        McDonald's India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 11, 2020
                                        McDonald's India Customer Care's response
                                        Dear Raghupat,

                                        Thanks for letting us know. Your delight is very important to us. This is to inform you that your concern has been noted and our team is working on it. We'll be in touch with you shortly.

                                        Regards,
                                        Team McDonald's
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