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McDonald's India Complaints & Reviews

1.8
Updated: Jul 25, 2025
Complaints 1410
Resolved
402
Unresolved
1008
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McDonald's India reviews & complaints page 32

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A
anshika khare
Oct 12, 2020
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Address: Mc.Donalds C21 MALL INDORE

Today i walk in and ordered 3 mc.aloo tikki burger in mc.donslds C21 indore, MP but they packed only bun and tikki there was no sauce no onions no tomatos
McDonald's India customer support has been notified about the posted complaint.
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    shruti neeli
    Oct 10, 2020
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    Address: Paud road, Pune, Maharashtra

    On 10th oct i had ordered 7 burgers, 3 large fries and also got a coke with an applied coupon unfortunately and honestly very disappointing that my orde wasn't delivered correctly. I only got 6 burgers out of the 7. However I paid for each 7.
    McDonald's India customer support has been notified about the posted complaint.
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      A
      Ajay Ramchandani
      Oct 9, 2020
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      Address: Ashoka cosmos mall,sanajay palace AGRA

      I ordered mcegg with whole wheat bun and ur staff handover me mcegg with refined flour bun..whats the use of paying extra 10rs becoz as i reached home and opened the parcel the mcegg was completely waste for me as i m allergic to refined flour. Whats the use of paying extra money and trust also
      McDonald's India customer support has been notified about the posted complaint.
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        K
        Kirti Bhumbee
        Oct 7, 2020
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        I tried placing an order using paytm upi, the amount of 504/- was deducted but my order wasnt placed.

        there is no contact number to get in touch with you guys.
        All nos available on google are coming invalid

        I want you either call me back or resolve my issue anyhow
        McDonald's India customer support has been notified about the posted complaint.
        Verified Support
        Oct 10, 2020
        McDonald's India Customer Care's response
        Dear Kirti,

        Thanks for writing to us. Your delight is very important to us. Kindly share your email id, contact number and store's location along with your detailed concern at [protected]@mcdonaldsindia.com and our team will take this ahead.

        Regards,
        Team McDonald's
        Oct 15, 2020
        Updated by Kirti Bhumbee
        what is the email address
        what is the email address
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          D
          Damini. Powale
          Oct 6, 2020
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          Address: Yashwant Building Global City, Narangi Bypass Rd, opposite Magnus Motor, Thane, Maharashtra 401305

          Found a fungus kind of black thing in the burger bun no hygiene at all maintained at all also they were missing 1 item from the order but they did took the complete bill amount & didn't deliver the complete order by virar west branch Maharashtra pin code 401305

          This is really not acceptable we trust McDonald's name & order but McDonald's didn't stood up to their name & hence proved that there is no difference between street UNHYGIENIC food & McDonald's food
          Order no. VGC-DL[protected]
          ORDER DATE 6/10/2020
          McDonald's India customer support has been notified about the posted complaint.
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            S
            Siddhesh Rao
            Oct 5, 2020
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            Hello team I am calling since last 30 min to goregoen outlet of Mc Donald no response form there side no response I really disappoint from this service I always preferred mc Donald but from this incident I will think and my references
            McDonald's India customer support has been notified about the posted complaint.
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              A
              anand
              from Bengaluru, Karnataka
              Oct 5, 2020
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              I have placed the order online yesterday at soul space arena Bangalore, i received SMS that out for delivery but after 5 minutes i received the SMS stating it was delivered, but it was not delivered, immediately i called out-let they said it is delivered and then i asked the name of the delivery executive and contact number they refused, they said we cannot do anything as the executive already gone home after delivery, there after i called them for more than 50 times they did not receive my call, Arrogant and unprofessional staff, after 2 hours they sent me 2 burger and 2 cool drinks and potato chips, the order what i placed and they sent was totally different, please take necessary steps to stop this kind of dirty tricks from the staff and also do the refund or send the food again, order number ssc-dl[protected]
              McDonald's India customer support has been notified about the posted complaint.
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                A
                Arokia Mary Rabial
                Oct 3, 2020
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                I haven't received my refund yet
                McDonald's India customer support has been notified about the posted complaint.
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                  A
                  Arokia Mary Rabial
                  Oct 1, 2020
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                  Had ordered on 18th September, the order was not placed but my money got deducted from my account
                  I replaced my order again and paid again the same amount.
                  I need to know why i haven't received my order refund yet
                  McDonald's India customer support has been notified about the posted complaint.
                  Oct 01, 2020
                  Updated by Arokia Mary Rabial
                  Its been 10 days now, never would order again if this the case of refund status
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                    K
                    Kalyani Kotwal
                    Sep 29, 2020
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                    Address: Jm road pune

                    Have paid twice
                    Waiting for refund since month
                    Mo no [protected]
                    Macdonald's jmroad pune
                    McDonald's India customer support has been notified about the posted complaint.
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                      D
                      DeepShikhaPrasun
                      Sep 26, 2020
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                      Address: Rave 3 mall, kanpur

                      I visited the rave 3 Mcd ok outlet today where while placing online order the amount was not deducting at first. So i made a payment offline via cash.
                      Now when I reached home the payment got deducted from my bank account.
                      The amount deducted was 390 rs. So kindly please provide the refund.
                      I made a visit around 3 pm but the payment was deducted around 5 pm when I reached home.
                      Please provide the refund at the earliest.
                      McDonald's India customer support has been notified about the posted complaint.
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                        F
                        Farhan Tara
                        Sep 25, 2020
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                        Address: US EMBASSY,BKC BANDRA, MUMBAI

                        I tried to order burger and my payment of about rs. 255 was detected but order was cancelled.

                        Pytm[protected]-
                        Upi
                        Reference no. =[protected]
                        McDonald's India customer support has been notified about the posted complaint.
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                          N
                          Namitaskk
                          Sep 23, 2020
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                          I have ordered today from mcdonald's at paschim vihar, new delhi. My order included 1 big spicy chicken wrap, 1 alloo tikki burger and 2 pizza mc puffs... I didn't check the order there because i had trust but when i reached home and opened the order the mc puffs was missing. It's not about money but it's about the trust which we as a family has lost from this brand
                          McDonald's India customer support has been notified about the posted complaint.
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                            H
                            Harman Ravneet Behl
                            Sep 17, 2020
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                            Address: Galaxy maal Ambala city

                            I am standing on you ambala city restaurant from last 20 min there is only a single person on your order counter and there is a very huge line of coustemers and only single person is there for order nd for i talk to your manager manjeet singh abt this that u no it’s covid 19 time nd what the hell are you doing you company is playing with public health it’s very wrong thanks and i get my chicken nuggets nd my meal not fresh bcs they gave my order after 30 min think about public nd see how they stand
                            McDonald's India customer support has been notified about the posted complaint.
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                              maddy@
                              Sep 16, 2020
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                              Address: colaba causaway

                              I want to know my pf number

                              Name-mahadevan ponnudurai

                              Store address-colaba causway, mumbai-05
                              McDonald's India customer support has been notified about the posted complaint.
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                                S
                                Shiv Dheeraj
                                Sep 16, 2020
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                                Address: H.No.2126 sector-7 Urban estate Kurukshetra

                                It’s corona time they have restricted sitting area and everyone is allowed to sit in a specific area and there was no air conditioning there we were forced to eat in the warm weather.
                                McDonald's India customer support has been notified about the posted complaint.
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                                  S
                                  Shiv@P
                                  Sep 12, 2020
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                                  Address: 13 A Jorbagh Delhi

                                  I'm a Ex-employee of connaught plaza Restaurant Private Limited and I worked here 2 years 5 months and I have to withdraw my PF amount but in salary slip only employee code & deduction drtails are there but I didn't find my PF account number and I created my UAN but it should be linked with establishment and I did not find what is establishment code of company so please my humble request to you that please tell me that How I can withdraw my PF amount.
                                  McDonald's India customer support has been notified about the posted complaint.
                                  How to with draw pf
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                                    H
                                    harika raj
                                    Sep 5, 2020
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                                    I have ordered mc big spicy chicken wrap from zomato and what they gave was a wrap in which chicken was uncooked like flesh. I had my stomach upset and vomits
                                    McDonald's India customer support has been notified about the posted complaint.
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                                      A
                                      Ansh Mehrotra
                                      Sep 5, 2020
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                                      Ansh mehrotra from varanasi.
                                      +1 videos
                                      McDonald's India customer support has been notified about the posted complaint.
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                                        R
                                        Ranju83
                                        Sep 5, 2020
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                                        Resolved

                                        Address: Mac Donald's Park square mall, ITPL,whitefield ,Bangalore

                                        We bought mac chicken burger for my kid, but today we were not happy with burger we received. It was not up to the standards what Mac Donald's assures. The lettuce was not even fresh and the mayonnaise was very little. We usually buy burger for my kid from Mac Donald's but it looks the standard is coming down. Burger was bought from Mac Donald's Park square mall, ITPL, whitefield, Bangalore.
                                        ALERT:You've spent Rs.109.00 via Debit Card xx4200 at ..MC DONALDS_ on[protected]:19:10:50.
                                        Aug 11, 2021
                                        Complaint marked as Resolved 
                                        McDonald's India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 07, 2020
                                        McDonald's India Customer Care's response
                                        Dear Customer(Ranju83),

                                        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your email id, contact number along with your detailed concern at [protected]@mcdonaldsindia.com and our team will take this ahead.

                                        Regards,
                                        Team McDonald's
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