Claimed

McDonald's India Complaints & Reviews

1.8
Last updated Mar 1, 2024
Complaints 1406
Resolved
402
Unresolved
1004
Quick Links
Statistics
Share
Contacts

File a complaint to McDonald's India

Having problems with McDonald's India?

File a complaint and get it resolved by McDonald's India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
McDonald's India
Customer Service Contacts

McDonald's India Phone Numbers

Phone
+91 11 2460 4047
213
134
Fax
+91 11 2465 2108

McDonald's India Website

McDonald's India Head Office Address

Head Office, 13A, Jor Bagh Market
New Delhi
New Delhi District
Delhi
India
110003

McDonald's India reviews & complaints page 33

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kayra Singh
Report
Copy

Online payment

Address:Paschim vihar, delhi

I ordered meal on 6th of august in delhi at paschim vihar branch..online paymnt was failed at once and in 2nd attempt as well..bt in the 2nd attempt amount was deducted..
The attendant told me that the amount would be refunded within 3 4 days bt till date i haven't received single penny
First attempt order nmbr was 151508
2nd attempt order nmbr was 151550...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prabhudhurai
Report
Copy

Not cooked

Address:No.5/396, Rajiv Gandhi Road, Mootakaran Chavadi, OMR, Thuraipakkam, Chennai

I had a Dine in and made some take away orders at No.5/396, Rajiv Gandhi Road, Mootakaran Chavadi, OMR, Thuraipakkam, Chennai. Branch where I received raw chicken. which is totally uncooked and i tried to call back the restaurant and they didn't respond to me. If I don't get any response within two days I will make a complaint against the restaurant to the local authorities....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
Ummehani Daginawala
Report
Copy

Refund not received.

Address:India

I have still not received a refund for order dated 14/08/2020....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Glowin Padayattil
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay over an hour

Address:A-503, Aditya Park, Chatrapati Shivaji Road, Near Indian Oil Petrol Pump Dahisar East

Dear Team,

Order was placed through mcdelivery at 5 08 on the 21st August, 2020. Order didn't get delivered untill 06 o'clock 21st August 2020. I have attached the screenshot for your reference. There was no communication from the outlet regarding delay and on the app it show your order is on the way from last 45 mins. I am highly disappointed with the service. Finally I had to cancel the order and request for refund. br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
alameenabdulk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not yet received the refund and customer support is not serviceable

On 11 july 2020 I was placing order for take away from mc delivery app and the order failed and payment got deducted, so i placed a new order from my husband's phone, And the order got confirmed. After few minutes the order that showed failed in my cell also got confirmed as well. So in total 2 orders. So I cancelled the order on the spot by calling the take away store.
Order no.
Cen-DL[protected]
But it's been...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sahilsahni23
Report
Copy

got eaten burger

Yedterday, I purchased 3 mc Aalo tiki burger along with Mc puff and Dosa Masala Burger. When i take it home, i opened the packet, the masala burger have already eaten by someone. Is this Mcdonald standards? Please find below the images for the same.

I cant believe this can be happened in Mcdonalds. I lost all my trust from Mcdonald now.

Sent from my iPhone
Sahil Sahni
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sriprasana
Report
Copy

Transaction failed

Hi, Today I have placed a order in McDonald's restaurants and the amount has been detected from the bank account but the payment was not processed. Please do the needful.

Thanks,
Sriprasana...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kochhar services
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My order

I have placed an order today on 19 august 2020 and the order number was 1227 invoice no. [protected].
Crew id 42821 anshu raghav.

I recieved the order at time but when i had the first bite of it i was shoked to see a human hair insight the wrap and i immidietly complaint for the same i send them the pics also but they refused to take any action and requested them to get a fresh order but they refused i was so upset...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
chintan tandel03
Report
Copy

Refund issue

Address:McDonald's,S No 3, GF, Millionaire Business Park, LP Savani Rd, Adajan, Surat, Gujarat 395009

I cancelled my order one day ago but didn't get refund yet....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sabiya Sayyed
Report
Copy

Fried Insect(bee) found in French fries

Address:Mc donalds sobo central next to enrich haji ali.

I ordered a mexican aloo tikki meal from Mc donalds, sobo central, haji ali.
In that case while having first bite of fries I found a insect (bee) which was fried. It was so disgusting insect in a food. Not hygeine! I would like to request your authority to inspect the store and take necessary action against it.
Please see photo attached herewith for your kind perusal.

Regard...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
AshishPatel610
Report
Copy

Not given according to order

Address:University Road, Rajkot, Gujarat

We had ordered 4 mcveggie burgers and maharaja mac from rajkot, gujarat branch of mcdonalds. We had put extra cheese in all of them, but only 2 of mcveggies had cheese and the tikki, no other toppings. The other 2 just had plain tikki and nothing else. This is highly unacceptable. I have bill and photo proof if needed. I cant upload photo here as it says larger than 2mb. I request to check their cctv footage for proof....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Geet Deshmukh
from Noida, Uttar Pradesh
Report
Copy

Payment done order not received/confirm

Address:Shaan cars Pvt Ltd, E3 midc area satpur

As on order on 14 august 2020 payment debited but order not confirmed kindly provide us...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tanvi Palwankar
Report
Copy

Takeaway

Address:Andheri west

I had ordered from store for takeaway and I did not receive 4 piripiri packets and couldn’t check as the bags were sealed. I had already reached my destination so couldn’t even go back and take my order again...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi,

I tried placing an order on 11 august 2020 from mc delivery app and tried to make the payment from google pay via upi. But somehow the amount of rs.229 got deducted from my account and the order didn't get placed.

I tried reaching to mcd helpcenter for this issue and got reply that the my paymentbis not received. How is that possible? You can refer the attached screenshot of google pay transaction.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Hiitansh
Report
Copy

About mc veggie burger and fries

Today i thought to take away 2 mc veggie and 1 mexican burger and some fries. Only the mexican burger was worth or you can only this thing was good. I wannna tell you that mc veggie had nothing. Not even a slice of tomato it just had 2 stomach aching buns some sort of white mayo and 1 fourth of onion. They told that it would have crispy lettuce mayo and sesame buns. But it was just like a roadside vadapav. Without any spice or any veggie...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prem hari
Report
Copy

rm & asm miss behave

Address:Kamla nagar market (macdonlds store) Delhi -7
Website:[email protected]

Manager name - 2nd asm (Sakes panwar)

My bill no -131
My team member he saying order 2 alluo bagar & 1 mcpuff but my order is worog puch & miss bhabve both manager

Thanks/ regards
Prem
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shaikh Zahidanver
Report
Copy

Rude behaviour

Address:Nr. City gold, ashram road, Ahmedabad, gujarat

I came to mcdonald ashram road ahmedabad branch and ms. Gazala shaikh has attended me at cash counter she didn't ask me for eat in or take away she behave me very rudely she throw money to me and walk away.....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tenzin Thosam Bodh
Report
Copy

Account get debited but order not received

Address:MCDONALD SOLAPUR MAHARASHTRA

Please refer captioned subject, i have ordered mac chicken maharaja meal, which cost me rs.370/-. I have made payment online today as on 06.08.2020. Amount get deducted but no order confirmation and details received. I have ordered through app and my cell no is [protected]. Please reimburse my money....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Prajeshbalar
from Surat, Gujarat
Report
Copy

rude behaviour of mcdonald staff

Address:Deepkamal mall, Sarthana Surat 395006

I went on macdonald cafe, deepkamal mall, sarthana surat 395006. And ordered some food but at the of receiving order they didn't let us to sit on table and told us to get out side of cafe without any reason even some people were eating in that cafe and there were so much spaces available and most of tables were empty. When we asked them for reason they told us to there is no reason and behaved rudely. Even they used some absurd words (Galiya)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Inside Indra gandhi airport

On 1st july morning 9.04am inside indra gandhi airpot terminal 3, cp mc donald, i paid twice for my burger but didn’t confirmed by your sidebut my amount debited then i swipe my card for my meal and they said you will refund within 7 days but its been more then a month a didn’t received yet

Sent from my iphone...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy