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McDonald's India Complaints & Reviews

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Last updated Mar 1, 2024
Complaints 1406
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402
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McDonald's India reviews & complaints page 45

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M
mnj90090
from Kaithal, Haryana
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managers

Address:Karnal, Haryana, 132001

I have been wotking for this mnc there is nothing bad about this company.. Thing i hated is the behavious of managers of karnal mcdonald's. Most of the days of i couldn't get my break meal on time... You can also understand how can a person work for 8 hrs empty stomach what the heck is giving me break meal at the end of my shift isn't this bs goiong on under the nose of such a reputated well known brand! Tarini singhal was...
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Mayuresh Ghosalkar
from Chandigarh, Chandigarh
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refund of rs. 405/- awaited since 15 days post order cancellation

Address:Thane, Maharashtra, 421301
Website:'[email protected]'

Dear sir,

Macdelivery registered no - [protected]
Cancelled order number - 3898886
Order date - 28th july, 18
Amount - rs. 405/-

I have processed the above order from my registered mobile no and immediately received a message of cancellation. Payment is done through credit card and phone pay option.
Since then i am waiting for refund in my phone pe account. So pl generate refund on...
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Urvashi Sedani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

manager and staff lying starting cold drinks not available

Address:Mumbai City, Maharashtra, 400092

Sunil singh staff at the take away counter refused stating that cold drinks are not available; when i went inside and checked cold drinks were available n been served!!!
If you cannot handle crowd within the store and take away better shut down your store instead of giving such a bad service of denying to customers!

Location:panvel macd on mumbai pune highway!...
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P
pankaj gori
from Bengaluru, Karnataka
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attitude of staff

Address:560022

It was absolutely rediculas experience visiting mac Donald's today at tumkur road peenya (Bangalore). We visited at 2.25 pm on 10th August 18 and we were very hungry. After putting up our order the cashier started to deny taking cash of 20 Rs note just because it was cut on the top less than a half a inch. I told him to take it as they can always deposit in the bank. However his statement was the bank will not accept from them. When I asked,...
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P
Pranatii
from Mumbai, Maharashtra
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very rude behaviour towards customer

At the goregaon west branch, one o[censored]r servants came nd said us to leave macd. Is this ur behaviour towards cutomers??? Who the hell she's to tell us to go out frm there. Remember one thing, we r not going to visit ur place again.
She said that one of the customers told her. Like what the hell??? Please see to it. Or else u wiil be in a huge trouble....
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D
dkgmeenu
from Ahmedabad, Gujarat
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french fries

Address:Mehsana, Gujarat, 385001

I have taken french fries and veg pottato tikkies from mehsana outlet. After 30 minutes when we have ate we observed that potatoes rotten smell is comming from food. Today again when i ordered these item, i complain them about my previous experience, beside any satisfactory reply they told that product will be detoriate after 20 minutes of preparation and they cancel my order. If so why you have a system of carry away. And you should clearly...
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N
neha taleja
from Agra, Uttar Pradesh
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insects on burgers

Address:Gurgaon, Haryana, 122002
Website:www.mcdonaldsindia.com

Last week i visited McD store at mg road gurugram. i have ordered 2 burger meal. there are small insects on burger which are very unhygienic. It could be deadly. McD should take necessary action for quality checking at stores. i have some photos nd video too for the same incident. And even i talked McD staff also but they ignore the incident. i request a strict action had to be taken for this....
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S
Sam Bajaj
from Mysore, Karnataka
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offers not received

Sir i have not received offers which were promised by you! First was a referral promise that i will get a mc chicken and a coke but i got only chicken burger and it was mention that i will get 25% off on amazon pay which i didn't got! It has happened many times when i order through mcdonald! Can u plzz help me in this concern! I will be really thankful to u i[censored] help...
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A
Archishmati Dwivedi
from Gurgaon, Haryana
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about refund of money

Address:New Delhi, Delhi, 110016

On sunday evening (20/7/2018) at dlf mall, saket, i ordered two mc veggie with extra cheese and one coke. The total amount of the bill was 315. I swiped my atm but i didn't get the receipt so i did it once again but the machine didn't give me the print. The staff present their said that the card is not working, so i used another card for the transaction and at last the bill got printed from the machine. The problem is i have swiped 2 cards...
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H
from Delhi, Delhi
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refund - cancelled order

Address:411027

Hi team,

On 9th july one of my order was cancelled and refund was to be processed, however, its been a month refund has not come. I have been writing email to [protected]@mcdonaldsindia.com, but no response.

Order details

Date - 9th july
Amount - 536
Txn id - dap-dl[protected]
Mode - paytm

Reason - cancelled as order picked by wrong center for delivery.br...
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kaustubh_haware
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response on refunds even after multiple follow ups

Address:411058

This is regarding failed order at first attempt through mc delivery. On 27th july'18 13:41 pm. (Pfa)
I had ordered few things from mcd worth rs 298/-. But even after successful transaction i got some error and i was brought to mcd home page. No order was booked through this transaction. You can see successful trx in attachments on 13:41 pm 27 jul.

Later i ordered same and made another trx which was successful.
Kindly...
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H
Hitesh Prabhu
from Bengaluru, Karnataka
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horrible service

Address:Bangalore, Karnataka, 560032

I visited McDonald RT Nagar and I ordered super saver where I ordered coke float where they gave me coke when I complained they just put ice cream on the on the same and the say they argued they always put ice cubes in there coke float when I asked for a complaint book they gave me a small paper to write on which I bet they thought away there service is horrible...
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H
Hoshang Sharma
from Delhi, Delhi
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unhygienic food

Address:110078

Hello team

I had a great faith until this instance happened and i am shame full to being an indian and mcdonald’s is being handled by one of you guys.

I’ve ordered back on 2nd july (Not sure if it’s the correct date) with few burgers and french fries.

I’ve raised a complaint related to the worst quality of the burgers and the french fries at the same time. Your delivery boy came and...
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Namrata Thakker
from Mumbai, Maharashtra
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cold coffee made with only water -no milk

Address:Mumbai City, Maharashtra, 400080

Invoice no [protected]
Date 16th July 2018
Hardcastle restaurants Private Limited Junction JD and NS Road Mulund West Mumbai 400080

Cold coffee served without milk.

Firstly the service at this outlet is pathetic. It's only when the staff feels like they should do some work will they take Ur order. Secondly any outsider is allowed to walk into the work area and touch the stuff there. I witnessed...
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Siddharth K Guha
from Mumbai, Maharashtra
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mobile phone theft

Address:400614
Website:www.mcdonaldsindia.com/googlemap.php?state=Maharashtra

I have a complaint to raise regarding the theft of my mobile phone (Lenovo K6 note) from the premises of McDonald CBD Belapur Between 12AM - 1AM on 16th July 2018.

The Facts

1. The order number is 211 and was punched at 12:03 am (McDonald Time), but somehow the card transaction displayed at 12:10.

2. The phone was placed at desk which is directly opposite to the see through glass adjacent to the...
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Pratik Shindekar
from Mumbai, Maharashtra
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no management or rules for anything in mcd near city pride satara road

Address:411037

I visited mcd near city pride satara road, and made the decision that would NVR visit the place again as it a fish market more than mcd .
WE CAN SAY THAT THEIR IS ZERO MANAGEMENT AS WE COULDN'T HEAR EACH OTHER WHILE WE WHERE AT THE PLACE .
When asked the management about the same they where unable to do anything.

Worst mcd experience ever!
#boycottmcd @mcdservices...
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M
mohd. sonu
from Delhi, Delhi
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refund issue

Address:110092
Website:MC`D

I made a transaction on MC`D of INR. 245 and my amount got deducted but MC`d staff said that they did not receive my transaction amount.
Further, I got a message from my bank that the amount paid to MC`D.

I had words with my bank and they said that amount successfully paid to MC`d.

I want my refund back otherwise I will take a legal action against this....
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Dakshata Deepak Karalkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund the payment

Address:400614

I have order from mcdelivery on 4/7/2018 via foodpanda and payment was done by SBI netbanking but order was wrongly gone to MacDonald Centurion.
The order was canceled at the same date. But i have still not received any refund from mcdelivery i even tried calling them but they just have simple answer that we have initiated the payment you will get it in 5-6 working days....
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Rajveer Pol
from Chennai, Tamil Nadu
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pf enquiry

Address:Mumbai City, Maharashtra

My name is Rajveer pol. Its not a complaint, its an inquiry for my pending PF. I dont know any other to contact so I am posting it here.
i worked in Mcdonalds Colaba from June 2013 to June 2014 as an shift manager. later i went abroad to study and I came back last month, I had not my filled my PF form when i left. So is it possible for me to collect it now???

I have also attached my salary slip...
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ParulPal
from Noida, Uttar Pradesh
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refund issue

Address:New Delhi, Delhi, 110001
Website:www.mcdonaldsindia.net

I seriously never expected this from Mcdonalds...
I did visit to CP, B block branch of you with my friends and order a pack of 3 on 8 July, 2018. Initially we tried to pay through card but due to your card machine issue, it didn't happen and after that we paid through cash. But later then we got a text of deduction from our card also. We have informed the person on the counter and he said that we will get refund within 24 hours but...
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