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1.8
Updated: Jul 25, 2025
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R
Renzo Zuñiga
Dec 13, 2017
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I learned about the horrific cruelties hens are subjected to due to cages. They are crammed in cages so small that they can’t spread their wings. Because of lack of space, they trample each other. The dirty conditions and extreme confinement cause hens intense stress, resulting in skin diseases. I can’t believe this is where mcdonald’s eggs come from. I’m not lovin it anymore. Mcdonald’s go cage-free for the consumers and the hens.
McDonald's India customer support has been notified about the posted complaint.
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    swiftie
    from Bengaluru, Karnataka
    Dec 13, 2017
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    I learned about the horrific cruelties hens are subjected to due to cages. They are crammed in cages so small that they can’t spread their wings. Because of lack of space, they trample each other. The dirty conditions and extreme confinement cause hens intense stress, resulting in skin diseases. I can’t believe this is where mcdonald’s eggs come from. I’m not lovin it anymore. Mcdonald’s go cage-free for the consumers and the hens.
    McDonald's India customer support has been notified about the posted complaint.
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      V
      Vatsal .P
      from Mumbai, Maharashtra
      Dec 13, 2017
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      Address: Mumbai City, Maharashtra, 400604

      I ordered some food off the mcdelivery app and was prompted with "order failed" screen upon successful transaction of cash from payu. I've tried to order again and my order was failed again with amount being debited, total being 806 forcing me to use cash on delivery. I've attached screenshots of the email i've received from payu. I would like a refund as soon as possible for the above 2 failed order transactions.
      +2 photos
      McDonald's India customer support has been notified about the posted complaint.
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      Dear Vatsal .P,

      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and store's location along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

      Regards,
      Team McDonald's
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        A
        Ankit Parimi
        from Hyderabad, Telangana
        Dec 13, 2017
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        Resolved

        Address: Hyderabad, Andhra Pradesh, 500018

        10rs worth water bottle is sold at more than 40rs. Even after repeated instructions form the supreme court that selling more than mrp is penalised. They cleverly printed the mrp as 40rs instead of 10rs.

        Kindly look into this issue.

        This is not at all acceptable. Charging more money leads to tax evasion and hurts government revenue. Under section 36 of metrology act this is crime.
        +1 photos
        Aug 7, 2021
        Complaint marked as Resolved 
        McDonald's India customer support has been notified about the posted complaint.
        View replies
        Dear Ankit Parimi,

        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

        Regards,
        Team McDonald's
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          A
          Ashwib
          from Sakleshpur, Karnataka
          Dec 10, 2017
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          Website: littleapp.in

          I had purchased a voucher from the Little App for McDonald's for a large McVeggie Meal. I had bought it for Rs. 179 on December 10th, 2017. When I showed it to the cashier at the McDonald's store, she told me that it wasn't redeemable and there was a problem even though she typed the correct items on the system.
          Could you please check through it and give me a reply.
          +1 photos
          McDonald's India customer support has been notified about the posted complaint.
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          Dear Ashwib,

          We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

          Regards,
          Team McDonald's
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            M
            mitishverma
            from Ahmedabad, Gujarat
            Dec 5, 2017
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            Dear team,

            I have placed an order worth inr 3555 on dated 01 nov 17 through a mobile app with registered mobile no [protected], though never received any confirmation of the order and payment, had to contact customer care and found that the order stands canceled and the refund would be initiated in next 5 days time.

            Further, i was informed to place the order after 30 mins and the same was done however again after making the payment the order was not confirmed.

            I was debited twice for the value of inr 3555, however, i have received the refund for only one transaction.

            Request to initiate the refund for the 2nd transaction.

            Regards

            Mitish verma
            [protected]
            McDonald's India customer support has been notified about the posted complaint.
            View replies
            Dear Mitish Verma,

            We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

            Regards,
            Team McDonald's
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              P
              Preethicafe007
              from Coimbatore, Tamil Nadu
              Dec 3, 2017
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              Address: 603103
              Website: [email protected]

              Dear sir,
              I went to last dec 02 mcdonald's restaurant in semacheri omr road i bought for mac chicken burger eating that time insect in top my burger then behind table mosquito flying suddenly i got stress then remove my food in duspin then one more i came slightly outside behind entrance door
              Very famous mcdonald's wood chair
              I want take some relax but that time two
              Street dog sleeping in chair after that i will inform to inside cashier please send dog
              But he never take any action so i am very guilty again i am visiting next day in the by dec 03 11am bought same burger same thing happened i return my food this regular happening totally un hygiene food service then no safety for children and ladies because street dog rounding please
              Take action any sir then i will decide claim
              Bill no
              Dec 02 [protected]
              Order no 233 time 20.04
              Dec 03 [protected]
              Order no 205 time 11.13

              J. Vinothkumar
              [protected]
              [protected]
              McDonald's India customer support has been notified about the posted complaint.
              Dec 03, 2017
              Updated by Preethicafe007               Consumer complaints logo
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              Consumercomplaints.in › mcdonald's india › mcdonald's india — un hygiene food service and insect in food and inside mosquito
              Mcdonald's india — un hygiene food service and insect in food and inside mosquito

              1 review
              Pr preethicafe007 on dec 3, 2017
              Mark as resolved

              Dear sir,
              I went to last dec 02 mcdonald's restaurant in semacheri omr road i bought for mac chicken burger eating that time insect in top my burger then behind table mosquito flying suddenly i got stress then remove my food in duspin then one more i came slightly outside behind entrance door
              Very famous mcdonald's wood chair
              I want take some relax but that time two
              Street dog sleeping in chair after that i will inform to inside cashier please send dog
              But he never take any action so i am very guilty again i am visiting next day in the by dec 03 11am bought same burger same thing happened i return my food this regular happening totally un hygiene food service then no safety for children and ladies because street dog rounding please
              Take action any sir then i will decide claim
              Bill no
              Dec 02 [protected]
              Order no 233 time 20.04
              Dec 03 [protected]
              Order no 205 time 11.13

              J. Vinothkumar
              [protected]
              [protected]


              Complaint status
              [dec 03, 2017] mcdonald's india customer support has been notified about the posted complaint.

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              Mcdonald's india
              Customer care service
              Customer satisfaction rating
              2
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              Complaints423
              Pending0
              Resolved8
              Phone +91 11 2460 xxxx
              Website www.mcdonaldsindia.net
              Location head office, 13a, jor bagh market, new delhi, delhi, india - 110003
              View full information


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              File complaint with District Designated Officer (Food Safety ) Kanchipuram dt. for initiating regulatory action with the evidences you have.
              Reply
              Dear Customer (Preethicafe007),

              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

              Regards,
              Team McDonald's
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                Karanridhi
                from Delhi, Delhi
                Nov 29, 2017
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                Address: Gurgaon, Haryana, 122002

                Hi team,

                I feel so bad to actually write complaint about my favorite place.
                I visited mc donalds in cyber hub yesterday and this is the 2nd time in row that quality of food is so poor. I ordered mc spicy chicken burger with fries and coke. Well earlier this burger used to come in a box packing and now you serve it in a common wraping paper seems like a road side burger. For once you try and ignore because they say we have changes the packing. When you open it the size of burger is so small, it does not even taste good. Chicken feels like rubber. Very hard to chew. Totally waste of money and then fries are under cooked as if they are serving in hurry. Let me tell you there were only 2 people at that time who ordered their food. May it is a cost cutting but let me tell you that you have raised the price. Please do not change the image of people favorite place. This is literally disgusting.

                Yes, my views are changed and no more visit to mc donalds
                McDonald's India customer support has been notified about the posted complaint.
                View replies
                Dear Customer (Karanridhi),

                We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

                Regards,
                Team McDonald's
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                  S
                  Sidharth Kapoor
                  from Noida, Uttar Pradesh
                  Nov 26, 2017
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                  I bought a mc chicken meal at noida sector 63 outlet.

                  There was a big dead fly in the fries. It was inside the layers of friend and could only be seen after i ate almost half of the fries.

                  Got the refund for only the fries and not the whole meal even after talking to the manager.
                  They did not even provide me with an under taking even after being asked that this shouldn't happen again.
                  McDonald's India customer support has been notified about the posted complaint.
                  View replies
                  Dear Sidharth Kapoor,

                  We are sorry to hear about your experience. Your delight is very important to us. Kindly share your contact number and email id along with detailed concern at [protected]@mcdonaldsindia.com and our team will take this ahead.

                  Regards,
                  Team Mcdonald's
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                    N
                    Nikita Narkar
                    from Mumbai, Maharashtra
                    Nov 23, 2017
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                    Address: Mumbai City, Maharashtra, 400063

                    Date of incident 23rd november 2017
                    Place mumbai goregaon oberoi mall
                    I request a refund for the mud pie shake drink

                    I have found brown color carton box pieces in my mud pie shake which i bought today from goregaon oberoi mall mac d in mumbai, i was drinking the shake and found paper like pieces in my mouth and took it out from my mouth then found brown carton box pieces
                    +1 photos
                    McDonald's India customer support has been notified about the posted complaint.
                    View replies
                    Dear Nikita Narkar,

                    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your contact number and email id along with detailed concern at [protected]@mcdonaldsindia.com and our team will take this ahead.

                    Regards,
                    Team Mcdonald's
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                      S
                      Shiva Rockss
                      from Hyderabad, Telangana
                      Nov 22, 2017
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                      Ground floor, highcity flyover, patrika nagar, hitech city, madhapur, hyderabad
                      I went at nyt 9.45pm and i had been order the burger and for aother people he had been taking rong order and they are coming again and i had been check the order its is crct or not but i didnt check the amount after coming home i had been checked in that 1066rs but he had give to me 1610rs the orde of amount is 390rs order number is 303 date is 21/11/2017 do needful to me the bill also not with me you can check in cc cams also my mobile no is [protected], [protected]
                      McDonald's India customer support has been notified about the posted complaint.
                      View replies
                      Dear Shiva Rockss,

                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your contact number and email id along with detailed concern at [protected]@mcdonaldsindia.com and our team will take this ahead.

                      Regards,
                      Team Mcdonald's
                      Reply
                      It’s a pathetic experience in bhayander Mc Donald’s without AC and sitting with unknowing guest (masquitos) and drinking my blood
                      I guess you are spoiling MC Donald’s standard.
                      Reply
                      Dear Lukas Dsouza,

                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

                      Regards,
                      Team McDonald's
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                        S
                        Sunjeet Shirodkar
                        from Alot, Madhya Pradesh
                        Nov 21, 2017
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                        Address: 403516
                        Website: Mc Donald’s

                        Sir/ madam

                        I mr. Sunjeet shirodkar residence of calangute had to face a very experience with the dirtyness on table.. When i told two of the staff to kindly clean the table and waited for 20 minutes, but they just neglected and we had to eat there on same dirty table by cleaning the things such as tissue papers and leaking of souces and so on by our self in order to eat there.
                        We did not even here a word of sorry from the manager mr. Maan for his service.. But got his carelessness and arrogant behaviour.
                        If yourll keep such stuff here than we should recommend everyone not to visit this calangute mc donald’s inorder to keep some self respect of customers.
                        Please keep some polite and helpful stuff so that the customers does not need to do self service of cleaning over there.

                        I hope you will take some necessary action against this case..

                        Thanking you

                        Yours faithfully

                        Sunjeet shirodkar.
                        McDonald's India customer support has been notified about the posted complaint.
                        View replies
                        Dear Sunjeet Shirodkar,

                        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your contact number and email id along with detailed concern at [protected]@mcdonaldsindia.com and our team will take this ahead.

                        Regards,
                        Team Mcdonald's
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                          F
                          foster
                          from Mumbai, Maharashtra
                          Nov 17, 2017
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                          Address: Mumbai City, Maharashtra, 400029

                          On 14th of nov. At 10.45 hours i had been to the newly opened mcdonald's outlet at cst road vidyanagari kalina mumbai 400098 to pick up 10 aloo tiki burgers. It was a parcel order which was packed in 2 brown paper packets. I did not check the quantity taking the standards of mcdonald's overseas into consideration. But on reaching home found only 9. 1 burger was short. Is this the standard of honesty with mcdonald's. Being a non resident indian i will bring this up with your headquarters to make them aware of the cheating that takes place in india
                          Your comments are awaited
                          McDonald's India customer support has been notified about the posted complaint.
                          View replies
                          The GST benefits are not being passed on to the customers. When GST was 18% (9+9) the final price of 1 Reg Latte was Rs.142. Now with GST at 5% (2.50+2.50) the final price is still 142. Base price increased. Why? Govt will catch you.

                          parcel has 1 burger short - Comment #2921374 - Image #0
                          Reply
                          Dear foster,

                          We are sorry to hear about your experience. Your delight is very important to us. Kindly share your contact number and email id along with detailed concern at [protected]@mcdonaldsindia.com and our team will take this ahead.

                          Regards,
                          Team Mcdonald's
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                            A
                            ArunBoss Raj
                            from Bengaluru, Karnataka
                            Nov 16, 2017
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                            Address: 560011
                            Website: www.mcdonaldsindia.com

                            I had ordered for 38 burgers, but during the billing time they have billed it for 88 burgers and i have paid for that, and again they billed for 38 burger and asked me to pay, i payed for it also, when i had a word with the store they said it will be reimbersed within 2-3 business days, and the store was closed for a month, after that they asked me to come after 2 days, after a week and so on.. But its been almost two and a half months now still i have not received the amount.

                            So please look into this and help me further to get the amount which was deducted of rs. 3432/- to be refunded.

                            I have placed the order from jayanagar 9th block central mall branch store and they have taken back the invoice so please check and help me further.

                            Now the store team is informing that they have missed the invoice. So please check and help me further.

                            Dropped and email for them but there was no proper response.

                            Email id: priyanka. [protected]@gmail.com, [protected]@gmail.com
                            McDonald's India customer support has been notified about the posted complaint.
                            View replies
                            Dear ArunBoss Raj,

                            We are sorry to hear about your experience. Your delight is very important to us. Kindly share your email Id, contact number and store location along with detailed concern at [protected]@mcdonaldsindia.com and our team will take this ahead.

                            Regards,
                            Team Mcdonald's
                            Reply
                            Dear ArunBoss Raj,

                            We are sorry to hear about your experience. Your delight is very important to us. Kindly share your contact number along with detailed concern at [protected]@mcdonaldsindia.com and our team will take this ahead.

                            Regards,
                            Team Mcdonald's
                            Reply
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                              N
                              naru1199
                              from Bengaluru, Karnataka
                              Nov 8, 2017
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                              Address: 395009

                              Dear

                              Myself naresh patel i had visited your outlet at

                              Address: shop no.3, ground floor, millionaire business park, kalpana chawla marg, l. P. Savani road, opp. Tgb restaurant, adajan, surat, gujarat 395009
                              Hours: open today · 9am–11:45pm phone:[protected]

                              I had order parcel for happy meal with american cheese pure veg and paneer wrap you can find in attached bill copy which i have attached herewith but your staff given me american chicken burger my son *8 years old) was eaten a bite and he told me i don't like the test then i had checked and it's found chicken burger immediately i rush to your outlet and meet mr. Nilesh gamit and told him to give me in written that your staff had made a mistake so, he said i have no authority to write then he had asked to his superior mr. Prabhu but he also not given proper response then i called him and i requested to him to meet at his convenient time and place so, he denied and said tomorrow i am on leave so i said no problem when ever you find day after tomorrow i waited for his call 3 days gone but nobody contacted me and on phone he said you can complaint on email i have no problem, is this your company's brand name doing business?

                              Just can you imagine if it happened to any jain family what was the scene happened at your outlet? Or if some people make a scene at your outlet at that time what happened?

                              Check your website how goody things you people writing but actual scene is different
                              +1 photos
                              McDonald's India customer support has been notified about the posted complaint.
                              View replies
                              Dear Naresh(naru1199),

                              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your contact number, email id along with detailed concern at [protected]@mcdonaldsindia.com and our team will take this ahead.

                              Regards,
                              Team Mcdonald's
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                                N
                                Nilamjyoti Goswami
                                from Bengaluru, Karnataka
                                Nov 3, 2017
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                                Address: 560048

                                Hi. I visited mcdonalds at vr mall bangalore today 3rd nov 2017 at 7:10 and order completed at 7:15 pm of 682 rs as take away. Although there were very few customers, the guy who was serving was not at all interesting in getting my order done. I waited for 20 mins and when i checked he told me that order was ready n he is waiting for carry bag. Even when carry bag was there they ate not preparing my wrap even after 30 mins n delivering others order. When i asked for refund he was laughing at me and just casually said sorry
                                I called the manager n took the refund and left. The delivery staff was still laughing. Really sad to see that mcdonalds employees indulge in racial behaviour as i am from northeast india.
                                McDonald's India customer support has been notified about the posted complaint.
                                View replies
                                Dear Nilamjyoti Goswami,

                                We are sorry to hear about your experience. Your delight is very important to us. Kindly share your email Id, contact number and store location along with detailed concern at [protected]@mcdonaldsindia.com and our team will take this ahead.

                                Regards,
                                Team Mcdonald's
                                Reply
                                Nilamjyoti Goswami's [Complaint's author] reply, Nov 13, 2017
                                McDonalds at VR Mall are consistent with their racist behavior. After McDonalds commented above, I thought the issue was resolved so I visited again(13th November 2017). And they again did the same with me. They took 25 mins to deliver my order which was incomplete. I completed my order at 19:49 pm (order no 234) and waited patiently in front of their counter (You can check your CC TV). As there was no rush, so they were successful in completing order 245 but only my order was not prepared. After 25 mins, they delivered my order at 8:15 pm with piri piri spice and two large fires missing. When I asked for the Manager Ravi, they said he denied to come out. So I asked them to write the delivery time and sign there . They delivered my complete order by 8:22pm (nearly 32 mins after order was generated).

                                I have lived in Bangalore for past 7 years but never faced such issue in any other McDonalds store. Being an International brand, I request McDonalds to take action again Manager Ravi, and Joseph for such behavior both the time.

                                I have attached the screenshot of my order today (13th November 2017)

                                If the store owner or McDonalds want to continue such racist behavior, please can let our customer know.
                                On oct 31 2017 i used my debit card in mcdonalds rajivgandhi airport hyderabad bill no 137 but card is declined and they used two times it shows declined and i paid by cash but amount debited from mya ccount two times . please refund my money . my mail id [protected]@gmail.com
                                Reply
                                McDonald's India Customer Care's response, Nov 7, 2017
                                Verified Support
                                Dear Ashok Punugubati,

                                We are sorry to hear about your experience. Your delight is very important to us. Kindly share your contact number along with detailed concern at [email protected] and our team will take this ahead.

                                Regards,
                                Team Mcdonald's
                                McDonalds at VR Mall are consistent with their racist behavior. After McDonalds commented above, I thought the issue was resolved so I visited again(13th November 2017). And they again did the same with me. They took 25 mins to deliver my order which was incomplete. I completed my order at 19:49 pm (order no 234) and waited patiently in front of their counter (You can check your CC TV). As there was no rush, so they were successful in completing order 245 but only my order was not prepared. After 25 mins, they delivered my order at 8:15 pm with piri piri spice and two large fires missing. When I asked for the Manager Ravi, they said he denied to come out. So I asked them to write the delivery time and sign there . They delivered my complete order by 8:22pm (nearly 32 mins after order was generated).

                                I have lived in Bangalore for past 7 years but never faced such issue in any other McDonalds store. Being an International brand, I request McDonalds to take action again Manager Ravi, and Joseph for such behavior both the time.

                                I have attached the screenshot of my order today (13th November 2017)

                                If the store owner or McDonalds want to continue such racist behavior, please can let our customer know.

                                racist behaviour at mcdonalds vr mall bangalore - Comment #2917224 - Image #0
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                                  Delphinus
                                  from Chennai, Tamil Nadu
                                  Nov 1, 2017
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                                  Address: Chennai, Tamil Nadu, 600119
                                  Website: McDelivery

                                  I ordered in mc donalds as i was hungry around 11:40 am. The app showed that my order has been dispatched at 12:10pm. The store called me and updated that order has been dispatched. Again at 12.40 pm, i got a call saying one of the product is not ready and hence order would get delayed by 20 minutes more.
                                  Again i raised a customer care and asked to cancel my order. But i didnot get any response. I have been waiting for the past 70 minutes but still i donot have any update on my order.
                                  This made me really upset and i wish my issue would be resolved as such kind is not expected from mc donalds
                                  McDonald's India customer support has been notified about the posted complaint.
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                                  Dear Customer(Delphinus),

                                  We are sorry to hear about your experience. Your delight is very important to us. Kindly share your email Id, contact number and store location along with detailed concern at [protected]@mcdonaldsindia.com and our team will take this ahead.

                                  Regards,
                                  Team Mcdonald's
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                                    dkhatiwala
                                    from Surat, Gujarat
                                    Oct 30, 2017
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                                    Address: Surat, Gujarat

                                    Yesterday dtd 29/10/2017 evening 10.30 p. M. I visit ur lp savani road branch surat and order italian mocha with aloo tikki burger and french fries. My bill no. Was 335. I have seen ur mocha maker chefs was not using hand gloves to pick any thing and use direct his hand to pick every thing and made everything openly without any hygiene or proper care so why we need to pay higher amount when we received this category food from international brand. Pl. Suggest what to do. U can check ur camera.
                                    McDonald's India customer support has been notified about the posted complaint.
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                                    Dear Customer (dkhatiwala)

                                    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your email Id and contact number along with detailed concern at [protected]@mcdonaldsindia.com and our team will take this ahead.

                                    Regards,
                                    Team Mcdonald's
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                                    Very poor service of mcdonalds sector 35c Chandigarh...I ordered 6 mcspicy paneer it was tasteless nd was seriously bad smelling...I literally threw those all...even it was nt packed in propoer mcdonalds packing...m very much disappointed nd request to act accordingly...it was too bad

                                    hygiene - Comment #2915425 - Image #0
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                                    McDonald's India Customer Care's response, Nov 15, 2017
                                    Verified Support
                                    Dear Ishan dhindsa,

                                    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your email Id and contact number along with detailed concern at [email protected] and our team will take this ahead.

                                    Regards,
                                    Team Mcdonald's
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                                      akansha shah
                                      from Mumbai, Maharashtra
                                      Oct 29, 2017
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                                      Address: Ahmedabad, Gujarat, 382424

                                      I'm writing from motera, ahmedabad, gujarat!
                                      I placed an order for mcpuff, mcaloo tikki and peri-peri french fries!
                                      Mcpuff wasn't consumed by me so i can't comment on that
                                      But being a regular customer at mcdonald's the mcaloo tikki was super dry i didn't appreciate it and moved for my french fries, i'm a fan of them but they turned out to be horrible
                                      It seemed so processed that didn't give a feel of a good food quality
                                      Felt like i was acting something filled with mere air and no potato! So empty and so he'll chewy my gums started aching
                                      Sorry but i am fan for mcdonald's french fries but this was really disappointing
                                      Last time as well i ordered for the same peri peri fries, they provided me with everything except for the peri peri shaking bag itself

                                      Hope you take it in consideration and upgrade the food standard as well the service of the motera store

                                      Also having so many outlets in ahmedabad you have no option of ahmedabad in your checklist to select the city?

                                      Please take care of it
                                      McDonald's India customer support has been notified about the posted complaint.
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                                      Dear akansha shah,

                                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your email Id and contact number along with detailed concern at [protected]@mcdonaldsindia.com and our team will take this ahead.

                                      Regards,
                                      Team Mcdonald's.
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                                      I ordered some items from McDonald's app but while delivered some items were missed
                                      I highly demand them to return my money
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                                      McDonald's India Customer Care's response, Nov 7, 2017
                                      Verified Support
                                      Dear Niyanth Reddy,

                                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your email Id, contact number and store location along with detailed concern at [email protected] and our team will take this ahead.

                                      Regards,
                                      Team Mcdonald's
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                                        Gautami97
                                        from Mumbai, Maharashtra
                                        Oct 27, 2017
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                                        Address: Mumbai City, Maharashtra

                                        Today i visit mcd in thakur village kandiwali, i ordered chocolate milkshake the staff member received my order bt even if she didn't had any work to do still she was gossiping with other customers who were her friends and she then serve my order after 20 minutes then instead of disclosing my order number she kept my order on her kitchen table nd went again to gossips then when i ask about my order she ignore like we should only give attention to our order... This is not fair...
                                        McDonald's India customer support has been notified about the posted complaint.
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                                        Dear Customer(Gautami97),

                                        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your email Id and contact number along with detailed concern at [protected]@mcdonaldsindia.com and our team will take this ahead.

                                        Regards,
                                        Team Mcdonald's
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