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McDonald's India Complaints & Reviews

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Last updated Mar 1, 2024
Complaints 1406
Resolved
402
Unresolved
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McDonald's India reviews & complaints page 50

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A
Ankit Parimi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

water bottle

Address:Hyderabad, Andhra Pradesh, 500018

10rs worth water bottle is sold at more than 40rs. Even after repeated instructions form the supreme court that selling more than mrp is penalised. They cleverly printed the mrp as 40rs instead of 10rs.

Kindly look into this issue.

This is not at all acceptable. Charging more money leads to tax evasion and hurts government revenue. Under section 36 of metrology act this is crime....
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A
Ashwib
from Sakleshpur, Karnataka
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purchased little app coupon and not redeemable

Website:littleapp.in

I had purchased a voucher from the Little App for McDonald's for a large McVeggie Meal. I had bought it for Rs. 179 on December 10th, 2017. When I showed it to the cashier at the McDonald's store, she told me that it wasn't redeemable and there was a problem even though she typed the correct items on the system.
Could you please check through it and give me a reply....
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M
mitishverma
from Ahmedabad, Gujarat
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refund for online order

Dear team,

I have placed an order worth inr 3555 on dated 01 nov 17 through a mobile app with registered mobile no [protected], though never received any confirmation of the order and payment, had to contact customer care and found that the order stands canceled and the refund would be initiated in next 5 days time.

Further, i was informed to place the order after 30 mins and the same was done however again after...
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P
Preethicafe007
from Coimbatore, Tamil Nadu
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un hygiene food service and insect in food and inside mosquito

Address:603103
Website:[email protected]

Dear sir,
I went to last dec 02 mcdonald's restaurant in semacheri omr road i bought for mac chicken burger eating that time insect in top my burger then behind table mosquito flying suddenly i got stress then remove my food in duspin then one more i came slightly outside behind entrance door
Very famous mcdonald's wood chair
I want take some relax but that time two
Street dog sleeping in chair after that i...
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K
Karanridhi
from Delhi, Delhi
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quality is not good anymore

Address:Gurgaon, Haryana, 122002

Hi team,

I feel so bad to actually write complaint about my favorite place.
I visited mc donalds in cyber hub yesterday and this is the 2nd time in row that quality of food is so poor. I ordered mc spicy chicken burger with fries and coke. Well earlier this burger used to come in a box packing and now you serve it in a common wraping paper seems like a road side burger. For once you try and ignore because they say we...
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S
Sidharth Kapoor
from Noida, Uttar Pradesh
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mcchicken meal fries

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I bought a mc chicken meal at noida sector 63 outlet.

There was a big dead fly in the fries. It was inside the layers of friend and could only be seen after i ate almost half of the fries.

Got the refund for only the fries and not the whole meal even after talking to the manager.
They did not even provide me with an under taking even after being asked that this shouldn't happen again....
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N
Nikita Narkar
from Mumbai, Maharashtra
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found carton box paper pieces in my mud pie shake

Address:Mumbai City, Maharashtra, 400063

Date of incident 23rd november 2017
Place mumbai goregaon oberoi mall
I request a refund for the mud pie shake drink

I have found brown color carton box pieces in my mud pie shake which i bought today from goregaon oberoi mall mac d in mumbai, i was drinking the shake and found paper like pieces in my mouth and took it out from my mouth then found brown carton box pieces...
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S
Shiva Rockss
from Hyderabad, Telangana
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crct change amount has been not given

Ground floor, highcity flyover, patrika nagar, hitech city, madhapur, hyderabad
I went at nyt 9.45pm and i had been order the burger and for aother people he had been taking rong order and they are coming again and i had been check the order its is crct or not but i didnt check the amount after coming home i had been checked in that 1066rs but he had give to me 1610rs the orde of amount is 390rs order number is 303 date is 21/11/2017...
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S
Sunjeet Shirodkar
from Alot, Madhya Pradesh
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the bad service and negligent behaviour of manager.

Address:403516
Website:Mc Donald’s

Sir/ madam

I mr. Sunjeet shirodkar residence of calangute had to face a very experience with the dirtyness on table.. When i told two of the staff to kindly clean the table and waited for 20 minutes, but they just neglected and we had to eat there on same dirty table by cleaning the things such as tissue papers and leaking of souces and so on by our self in order to eat there.
We did not even here a word of sorry from...
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F
foster
from Mumbai, Maharashtra
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parcel has 1 burger short

Address:Mumbai City, Maharashtra, 400029

On 14th of nov. At 10.45 hours i had been to the newly opened mcdonald's outlet at cst road vidyanagari kalina mumbai 400098 to pick up 10 aloo tiki burgers. It was a parcel order which was packed in 2 brown paper packets. I did not check the quantity taking the standards of mcdonald's overseas into consideration. But on reaching home found only 9. 1 burger was short. Is this the standard of honesty with mcdonald's. Being a non resident indian...
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A
ArunBoss Raj
from Bengaluru, Karnataka
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refund issue (payment not received)

Address:560011
Website:www.mcdonaldsindia.com

I had ordered for 38 burgers, but during the billing time they have billed it for 88 burgers and i have paid for that, and again they billed for 38 burger and asked me to pay, i payed for it also, when i had a word with the store they said it will be reimbersed within 2-3 business days, and the store was closed for a month, after that they asked me to come after 2 days, after a week and so on.. But its been almost two and a half months now...
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N
naru1199
from Bengaluru, Karnataka
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ordered for veg and received non veg

Address:395009

Dear

Myself naresh patel i had visited your outlet at

Address: shop no.3, ground floor, millionaire business park, kalpana chawla marg, l. P. Savani road, opp. Tgb restaurant, adajan, surat, gujarat 395009
Hours: open today · 9am–11:45pm phone:[protected]

I had order parcel for happy meal with american cheese pure veg and paneer wrap you can find in attached bill copy which i have...
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N
Nilamjyoti Goswami
from Bengaluru, Karnataka
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racist behaviour at mcdonalds vr mall bangalore

Address:560048

Hi. I visited mcdonalds at vr mall bangalore today 3rd nov 2017 at 7:10 and order completed at 7:15 pm of 682 rs as take away. Although there were very few customers, the guy who was serving was not at all interesting in getting my order done. I waited for 20 mins and when i checked he told me that order was ready n he is waiting for carry bag. Even when carry bag was there they ate not preparing my wrap even after 30 mins n delivering others...
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D
Delphinus
from Chennai, Tamil Nadu
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didn't receive the order even after 60 minutes

Address:Chennai, Tamil Nadu, 600119
Website:McDelivery

I ordered in mc donalds as i was hungry around 11:40 am. The app showed that my order has been dispatched at 12:10pm. The store called me and updated that order has been dispatched. Again at 12.40 pm, i got a call saying one of the product is not ready and hence order would get delayed by 20 minutes more.
Again i raised a customer care and asked to cancel my order. But i didnot get any response. I have been waiting for the past 70...
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D
dkhatiwala
from Surat, Gujarat
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hygiene

Address:Surat, Gujarat

Yesterday dtd 29/10/2017 evening 10.30 p. M. I visit ur lp savani road branch surat and order italian mocha with aloo tikki burger and french fries. My bill no. Was 335. I have seen ur mocha maker chefs was not using hand gloves to pick any thing and use direct his hand to pick every thing and made everything openly without any hygiene or proper care so why we need to pay higher amount when we received this category food from international...
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A
akansha shah
from Mumbai, Maharashtra
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food quality standards

Address:Ahmedabad, Gujarat, 382424

I'm writing from motera, ahmedabad, gujarat!
I placed an order for mcpuff, mcaloo tikki and peri-peri french fries!
Mcpuff wasn't consumed by me so i can't comment on that
But being a regular customer at mcdonald's the mcaloo tikki was super dry i didn't appreciate it and moved for my french fries, i'm a fan of them but they turned out to be horrible
It seemed so processed that didn't give a feel of a good food...
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G
Gautami97
from Mumbai, Maharashtra
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ignorance in service

Address:Mumbai City, Maharashtra

Today i visit mcd in thakur village kandiwali, i ordered chocolate milkshake the staff member received my order bt even if she didn't had any work to do still she was gossiping with other customers who were her friends and she then serve my order after 20 minutes then instead of disclosing my order number she kept my order on her kitchen table nd went again to gossips then when i ask about my order she ignore like we should only give attention...
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N
nmggs
from Ahmedabad, Gujarat
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sgst and cgst

Address:Lucknow, Uttar Pradesh, 226001

The menu board reads all prices inclusive of taxes. Pay the price you see but the company charges cgst and sgst separately in the bill.
The bill and the display board read two different prices which most people do not read either the company should remove the tag inclusive or else not take cgst and sgst separately.in both the cases it becomes difficult for the consumers to understand exactly how much we are being charged for food....
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D
Dr.Sneh
from Ahmedabad, Gujarat
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cheesy italian veg and veg americano

Address:Vadodara, Gujarat, 390018

I ordered these two products in drive through in nearby outlet, sama savli road, vadodara - n as usual quantity of sauces were insufficient as compared to dine in burgers.. This is not for the first time... Initially v ve ordered mc aloo tikkis... But same story... Whichever burger u order this is the same story... Too disappointed.. This is not done. Pls do something about this......
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P
pallavi gajjar
from Mumbai, Maharashtra
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worst customer service

Address:Thane, Maharashtra, 401105

The worst experience from mc donald... The manager here is worst at customer service... Was not ready to change the order... The answer was since it is customer's mistake we cannot change the order and if it would have been our mistake then we would change the order... This is all done for the stars... Worst customer service... Where he is not ready to lose a star for the customer... By the way the stars are given for best customer service...
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