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McDonald's India Complaints & Reviews

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Last updated Mar 1, 2024
Complaints 1406
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402
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McDonald's India Phone Numbers

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+91 11 2460 4047
213
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+91 11 2465 2108

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McDonald's India Head Office Address

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New Delhi District
Delhi
India
110003

McDonald's India reviews & complaints page 53

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S
sumitkapri
from Lucknow, Uttar Pradesh
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Refund of my debit card swipe payment

Address:201301

Sir,
It was 5th june.2017 time 20:00 pm appx.
I have entered into mac donald's located in 3rd floor, great india place, sector - 38 a. Noida - 201301, noida, uttar pradesh 201301. I have given a certain listed order but due to miss communication from your employee, he entered the extra burgers into it and make bill of inr 580. So, then your head of that branch will suggest me to do another card swipe with new order and you...
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M
Mel1984
from Bengaluru, Karnataka
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Breakfast not served till 10.00 am

Address:560095

Bangalore mcdonald's in koramangala next to empire -
Breakfast not served till 10.00 am. As per the information board they serve it from 9 to 11 but it's an hour past 9 and the cleaning is still going on. When asked how long it would take... They say 20 mins and have dragged us till 10.00 am

This seems like a regular problem where they never start their restaurant on time. Either change the board or take action on it...
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Simran khanuja
from Veraval, Gujarat
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Raw chicken

Address:Ahmedabad, Gujarat, 380015

Hi,
I am simran kaur from ahmedabad (Gujarat)... I ordered mc spicy chicken for home delivery from my nearest store i. E., near panchvati on 21st may and the chicken in burger was raw for the first time and that spoiled my whole mood for my favotite food, i had bad experience for my favourite mcd food for the first time.. I hope you take step against this issue. Waiting for a positive reply. Thank you...!!!...
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J
Jaykishan Sadhu
from Ahmedabad, Gujarat
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Store don't have any products when i order it.

Address:Vadodara, Gujarat, 390001

Hi my name is jaykishan. I'm from vadodara (Gujarat) india. I'm a daily customer of mcdonald's. I love mcdonald's. But now i'm going to the store and order for the desert or food so manager says not available. This is the main branch of the vadodara and it's located at o. P road. It's about 1 month ago. Now manager says machine is not working. I understand it but it's 1 month time so he didn't repair it. Food it's not tasteful right now....
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S
Sai Pratap Reddy Annapu Reddy
from Bengaluru, Karnataka
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Insulted by employer

Address:603202

I was being insulted by your employe. When i asked her how to use the peeripeeri spice mixture she said are you coming for the first time. Is it the way you respond to the customer instead of telling them. The name of the employee is lakshmi how's working in your mcdonald's marimala nagar branch tamilnadu. She is studying m. Tech in srm university. I don't want this kind of insults to me and she told this in front of my friends and they laughed...
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V
Vinu Balasubramaniam
from Surat, Gujarat
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Bad food

Address:Ahmedabad, Gujarat

My name is vinu iyer a regular customer of your firm. I ordered a large chicken wrap yesterday night which delivered the worst wrap i ever had in my entire life, which had lead me to suffer from food poison. I didn't feel like it was fresh, so that I ordered (CHD[protected] and CHD[protected] an another wrap in next five minutes. The second one also was the same Anyhow i payed 500 rupees for nothing . I[censored] don't wanna give fresh...
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S
Shouvik Mitra
from Samastipur, Bihar
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Security

Address:Kolkata, West Bengal

Dear Sir,

Subject - Security footage at McDonald's outlet in Manisquare mall, Kolkata

I had visited the McDonald's outlet in Mani Square Kolkata on 28/05/2017 between 5:50 pm to 6:50pm.

At 6:55 pm I left the outlet but I may have left a shopping bag at one of the tables. When I realised the same, I immediately went back to the outlet only to find that there was no shopping bag at that place. br...
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K
Kunal2606
from Noida, Uttar Pradesh
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Raw chicken

Address:Mumbai City, Maharashtra, 500057
Website:www.consumercomplaints.in/new_complaint

In Mumbai the city name ville parle near local station around 10 pm I went mcd to eat dinner. I order mc spicy burger and I waited for 15 min then They serve me raw chicken when I order mc spicy..after complaining they told
Me it happen sometime and refund the only thing they did. I will definitely file case in consumer court. Please help me getting justice against this unorganized big organization....
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H
Hoshang Vesuna
from Bengaluru, Karnataka
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Online purchase

Address:Surat, Gujarat, 395007
Website:www.Mcdelivery.co.in

Date of the incident : 23/05/2017
Order No. : GDR[protected]
Store name : Ghod Dhud Road
Order Date : 23/05/2017
Order time : 21:18:10

Hello,
I had ordered my menu online at your site. My orders where placed in 4 items. I wanted to order an0ther item of Happy meal which not accepted as system stated that the order is already placed in store, which was not understood by me.
When...
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P
p1818
from New Delhi, Delhi
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Incomplete & cold order delivered in 2 hours 15 minutes

Address:New Delhi, Delhi, 110005
Website:www.mcdonaldsindia.net

Order number:
36-19/05/[protected]
Estimated delivery time/date:
19/05/2017 20:50

This is the complaint regarding an order no. (Mentioned above) & a copy of bill is also attached along with this email. This order has taken 2 hours 15 minutes to get delivered. We have called 3 times to the customer care and every time we have been informed that your order is in transit. According to our first complaint,...
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R
ritika3404
from Delhi, Delhi
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The food items of the order are missing.

Address:New Delhi, Delhi, 110085
Website:MC Donalds, Delhi,rohini. order on call

I ordered one mcveggie happy meal with coke with cheese, addon were 2 mcveggie and 2 mcpuff.
I ordered @ 8:20 pm. My order for 2 mc puff still not delieverd.
While placing oder i was told i will 2 mc veggie in mc veggie happy meal, which i asked to add cheese. So, only 2 burgers with cheese n one w/o was orderd with one coke. My mc puff n one burger goes missing. No food item was delievered for past one and half hour. br...
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S
Swaranjali Bansal
from Morjim, Goa
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Customer service

Address:411028
Website:www.mcdelivery.co.in

The order was placed at McDonalds Amanora part Town Pune store. I order was made at 8:55; we received a call at 9:30 stating that the order would be late. The delivery boy came and we asked for the term and conditions regarding the delivery stipulated time which is 30 mins, I asked for the remedy he was like - " humne aapko inform kiya tha", I asked him to call his manager, manager was like "Haan bolo" there was no courtesy from his side...
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Shubhi Kumari
from Patna, Bihar
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Money refund

Address:New Delhi, Delhi, 110007
Website:www.mcdonaldsindia.com

I had ordered a meal at their outlet on 02/05/2017 at 18:29:52 making payment via debit card. They made the ordered void because it was not available and told that the refund will be transferred in my bank account. My account was credited with the order amount on 03/05/2017 at 08:05:28. But it again got debited by the same amount on 06/05/2017 at 12:59:35 by the company. After that I had not received the refund back....
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L
Lokesha B M09876
from New Delhi, Delhi
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Unhygienic, unhealthy and hazardous food

Address:Bangalore, Karnataka, 560098
Website:www.mcdonaldsindia.com

I went to the gopalan arcade mall rajarajeshwari nagar outlet of mcd on mysore road. I was accompanied by 3 kids, and 3 adults. We ordered 7 aloo meals. After waiting for a good 15 to 20 minutes the food was ready. Date 30th april 2017, order 128.

The kids were too excited about the burger and immediately pounced on food. We were half way through with the burger when we found a fly in the fries. Fries being in an open box we...
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P
Preet Barki
from Mumbai, Maharashtra
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Regarding the order payment related

Address:400082
Website:www.consumercomplaints.in/new_complaint

Executive didn't hav any other mode of payment options available win him its a shameful job dey were doin even il use the word cheap my concern is if suppose we dont hav cash den wat dey cant take the thru cards or sumthing as i hav ordered it via phone call n at last dey said we dont hav any other option... I am very much disappointed with der bulllshit job dey were doin excellent......
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S
Shabana Ghadiyali
from Pune, Maharashtra
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Amount deducted from my bank account but order didn't get placed

Address:401101
Website:Mcdelivery McDonald's

I ordered 1 chicken kebab wrap n chicken kebab burger meal sharing pack for 2 today on 28th of April 2017, at 6.32 online The amount of rs.495 is deducted from my bank account but my order is not been placed.
Kindly return my money back as soon as possible in my bank account. And henceforth I will not order because my trust on mcdelivery is been breaked...
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A
anuja91
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid online and didn't get the order

Address:Thane, Maharashtra, 401107
Website:www.consumercomplaints.in

I ordered online and then paid through debit card the bill was of rs544 and then the amount was deducted from my account. After that i didn't got the order number half hour passed then tried to call on 66000666 but i showed the number you are trying to reach is temporarily disconnected. I called from another number and then they said that cant give u the order delivered now place the order again and pay again for the same order spoke to pratik...
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S
Swapnneel5
from Pune, Maharashtra
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Bad service and refuse to cancel order

Address:Pune, Maharashtra, 411061
Website:Www.McDonald'sIndia.com

I was went to mcdonald's happy thoughts road pimple soudagar pune on 26 apr 2017. I took coke float and coke. I requested to cancel coke and give combo offer in stead of this and take balance money or cancel coke and give combo. Mcdonalds representative refused to cancel coke. I asked you should have suggested me then he replied very rudely that there is boards and posters u have to check urself very rudely. I think i have right to cancel...
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B
Bhavin Jariwala
from Mumbai, Maharashtra
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Payment Not Received

Address:400104
Website:www.mcdelivery.in

Name :- Bhavin Jariwala
E-Mail : bhavin.jariwala.[protected]@gmail.com
I was ordering through mcdelivery app on 25/03/2017 and making an online payment for my order of Rs.236. The transaction failed but still the amount credited from my account. The online assistant informed me that the same amount will be reverted within the 7-10 working days. But still the same has been not credited. I placed the same order again for cash on delivery....
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R
rshyam bagul
from Morena, Madhya Pradesh
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Pf not received

Address:Indore, Madhya Pradesh, 452009

Dear Sir/Madam,
I'm ex-employee of McDonald's Indore. I resigned in the year of 2011. Since then I'm taking follow-up for withdraw PF but still not received yet. After resignation I filled form provided by store team, nothing happened... then I applied through Hewitt, again no proper response, after sometimes Hewitt team asked me to resendthe docs. I did it so, but no improvement. At last I got Ms Arti Chavan's ID and sent mail to...
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