McDonald's India Complaints & Reviews

I had ordered an egg wrap meal with piri piri fries and an ice tea. I was given a chicken wrap without any drink and no piri piri masala. I am a vegetarian and needless to say that it has hurt my religious sentiments. I had ordered the same from the oberoi mall outlet in goregaon east in mumbai. The worst part was the unapologetic and casual attitude of your staff.I have a copy of the bill and taken pictures of the same. Do we eat at fancy...

This happened on 23/04/16

I ordered some burgers at my office address, in Mahape. I had placed several orders from this address and this was the first time after placing the order the nearest store manager called me and said they cannot deliver as Mahape falls under the Turbhe area! He just cancelled my order outright and disconnected the call. This is so bad of McDonald's and I am not going to eat here ever again! And not...

I placed the order at 7:49am wasn't delivered by 8:30 wen called a girl named gazia said I must cancel my order as there is no rider available in the store which was very rude. I called to complaint after which they dispatched my order at 8:35 and recieved my order at 9:10. The delivery was too late m very unsatisfied and the delay coupon was not provided. As per internet the store opens at 7am but they said they open at 8. The store is landmark,...

I am sudhanshu tiwari from bhopal. I went to mcdonald's, db city mall, bhopal today and ordered a veg mcpuff (Which shows rs. 25 in chart) but when i reached the counter he asked me to give rs. 27 for it.
When i enquire, he told me that it is extra taxes.
What kind of tax is this?
I have eaten at mcdonald's like 200 times, but i was never overcharged.
Kindly take appropriate action...

This incident happened on 15th April. I went to your store located in Yash Aqua Vijay Cross Roads Ahmedabad. It was around 9:40. There was a long queue and the guy from your side was complete waste. The service was very slow. He would be taking around 5-8 minutes per order. I got my order chance at 10 which I know after having a look on my bill. It took them 25 minutes to get me my order. I enquired a lot during this period but was really...

Yesterday i had visited the mc donalds outlet of gandhinagar where i had orderd the chicken mc maharaja... It so happened that the burger they gave me had a burnt patty, even on asking to replace this the manager was arguing that this is their standard patty and all patty are the same he did not even care to replace it. This is really outrageous on behalf of the outlet. Enclosed below is an image of the same. I want that the outlet should...

Hello sir,
Sorry to tell but being a regular customer of mcdonald dissatisfied by service received from restaurant manager at mumbai branch mcdonald at virar.
Very bad way of talking plus rules are different and arguing in spite of bringing bill of different mcd branch.
Very rude & worst service received from mcdonald please look at it seriously.
Waiting for your positive reply at earliest....

It all started on 12th april 2016 when i visited your restaurant located at vijay cross roads, navrangpura, ahmedabad 380009.
When i enquired for the person concerned to get details regarding hosting a kids bday party on 14th april 2016. I was curtly informed by your counter staff called pooja shah tells me that its rush hour and she can send someone only when she s free!!! I asked her thrice to repeat what she said n she just got...

I am Ankit Darolia wants to complaint regarding customer services. Location :( Mac Donald’s -Peenya Bangalore). On 9th April 2016 i went to mac Donald’s peenya stage banguluru and i have a promo card in that card buy 2 get 3rd one free so, i ordered 2 med. mac aloo tikki meals. And the cashier name (Mr. permeser .k ) charged Rs. 422 but actual Amount is Rs 281.50.i gave a Debit card and without informing me he charged extra Rs 141.After...

Today i have ordered 6 mc veggie burger and 6 chilli panner pockets as take away in kemp fort mall - mcdonald's family restaurant.

When i reached home and checked the parcel it has 5 burgers only. 1 burger is missing. I tried to call the restaurant mobile number mentioned in the bill. But the phone got switched off.

Attached the bill copy. Inv# [protected]. I felt very bad and cheated when i opened the parcel...

I have ordered food and the sub total is 311rs but in the bill given to me sub total was 459rs if i ask the store manager about that he said i dont know...

I purchased 4 Maharaja Mac burgers and 1 large french fried from Mc Donalds outlet at City Center, Banjara Hills, Hyderabad on 12th March, 2016 at 6.45 PM.
As it was a take away order, only after going home while consuming the Maharaja burgers, I was surprised that 2 of the burgers had burnt chicken cutlets inside. If I had consumed the product at the outlet, I would have surely gone in for a replacement there itself but as it was...

I am a regular customer as I order twice every month.This is the second time this has happened to me, I ordered something for 200 Rs and in the end it shows transaction unsuccessful and when I check my bank account it shows that 200Rs have been transacted.Please try to fix this issue as fast as you can....

Andheri branch of mcdonalds mumbai has menu over their counter stating coffee at 76 rs but they charge over 150 for the same and say prices have changed. what is the law for this? shouldnt they charge what they advertise?...

My order number is 75259. The paneer inside the Mc paneer wrap was not at all fresh, mostly reheated. It was hard and looked unappealing and unchewable. This has been happening since last 4-5 orders to various degrees, sometimes the french fries are chewy and reheated, or sometimes the paneer is like this, or with other food. The Mc donalds outlet is perhaps in the habit of sending reheated food to home deliveries. Pathetic behavior and unforgivable.br...

I want to complain regarding the threats and the misbehaviour by the grab delivery boys and the Hinjewadi store manager.
They are intentionally cancelling the orders placed before 11:00 PM and using the abusive language.
Kindly call me on [protected]....

I ordered for large mcveggie wit cafe chocalate shake meal, 1 aloo tikki, 1 grill, 2 pizza puff but mcveggie n french fries were missing i went back n got mcveggie burger but when i reached realised that french fries missing we place order n we show them bill its their to check if everything is there as take away option is there to save time n quick bite this has happened earliar also but this time thought of complaining...

My name is Gaurav and I stay in Nepeansea road. I had ordered 2 mcchickens burgers online(order ID 84020) from the mcdonald store at Tardeo SOBO mall. However, 5 minutes after placing the order, an employee called me up and said that the delivery cannot be done as my place of residence is too far from their shop. I stay only 3 km from their store. On telling them that my place is not that far they started getting rude and saying things like"...

Me and my went for some burger yesterday around 10pm at McD outlet near cosmos mall, brookfield, Bangalore - 560037.

My friend had burger and I tried chicken wing for change. They said it will take time to prepare the winds around 9-10min. We told them that we can wait not an issue.

When they serve the burger and wings, the wings were so oily that it was dripping from my hand. I called the staff and complaint...

It has been noticed that a few of the outlets are using plastic glasses to serve drinks. Please do let me know how do you dispose it?? Or you just leave it on waste management authority?

As per my suggestion plastic containers should be completely avoided and the customers should be asked whether he/she would like to use the spoons/ straws. And awareness of the produced waste should also be explained.

Trust me....