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McDonald's India

[Resolved]  Mcdonald's India — Refund not received

It's almost 20 days I have not received my refund, my account was twice debited for Rs. 209 each for transa ction failed at their J M ROAD OUTLET on 20th November 2022, same time I have shown my bank statement to the billing staff, he informed it will reverse in next 48 hrs, I have mailed so many times but all in vain they simple reply our team will contact you soon. Such a big brand have very poor refund policy.
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Dec 9, 2022
Complaint marked as Resolved 
Still no refund received. No one contacted me.They marked as resolved, but its still not resolved.
McDonald's India customer support has been notified about the posted complaint.
Complaint comments 
4 Comments

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Comments

Dear Virender,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's
Reply
Virendersingh1's [Complaint's author] reply, Dec 11, 2022
[email protected]
Dear Virender,

Thanks for sharing your email ID with us. Furthermore, Kindly write us at myfeedback @mcdonaldsindia. com along with your contact number so that your issue will be looked into at the earliest.

Regards,
Team McDonald's
Reply
Why it's showing resolved it's almost one month I have not received any refund.
Reply
McDonald's India Customer Care's response, Dec 19, 2022
Verified Support
Dear Virender,

Sorry for the delay. We request you to write us back on the same email so that our team will look into it on a priority basis.

Regards,
Team McDonald's
No refund received till now, no update.
Reply

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