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Medi Assist India Complaints & Reviews

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Updated: Feb 7, 2026
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Medi Assist India reviews & complaints page 2

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M
Mohan262
from Nagapur, Maharashtra
Sep 18, 2022
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Reimbursement not settlement

Address: Bangalore

My I'd 29603115
I made a claim for reimbursement regarding insurance, that company said that it will be processed in 7 working days from the time of making the reimbursement, it has been 15 days now, there is no response. Why cheat the public please don't anyone take Medi Assist Insurance...
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K
Karthik0121
from Mysore, Karnataka
Aug 6, 2022
Oct 25, 2023
This thread was updated on Oct 25, 2023
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Mediclaim insurance repudiation

Address: Medi Assist insurance TPA pvt Ltd Tower "D" 4TH FLOOR, IBC knowledge park, 4/1, Near Dairy circle Bannerghatta Road, BENGALURU-560029
Website: www.mediassist.in

I am registered with MEDI ASSIST past 2years. Under the Corporate policy, Spouse and 1 Kids and parents as additional dependants are registered along with me.

Claim No :[protected]
Policy:[protected]

Admitted Hospital name : Narayana hrudhyalaya
Patient name : R S Subramanniyan
Claim ID:[protected]
Member ID : [protected]
Insurer I'd: MEMBER32584

Treatment...
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A
Akansha Daga
Aug 4, 2022
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Parents dependents policy cancellation

Address: bangalore

I had enrolled with insurance of my my parents in 2022-23. even before first month expiry i told them to cancel as i have been charged huge amount as premium. i havent used any benefits just wish to cancel the insurance policy of dependent. the team told they will charge full premium and no cancellation or refund will be available on that.

can u please help...
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Akshay11122
from Pune, Maharashtra
Aug 3, 2022
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Regarding Cancelling Parental Coverage

I have mistakenly applied for Parental Insurance coverage and I was not aware of the premium.
Since my salary got deducted I got to know about it I have mailed medi assist but no use they are not replying to me.
As we all have free will to take the policy there should be a free will to cancel it.
As I am not able to pay the further premiums I am trying as hard as I can to cancel it but to my surprise no one from medi...
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V
Vennila ok
Aug 1, 2022
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Immunotherapy claim rejected

Medi assist is not paying immunotherapy treatment expenses above 2 L. So they have limit for this treatment 2L. Though I have top up for 15L, mediassist reject my claim. What is the use of top-up policy then?...
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J
Jayshree Deka
Jul 23, 2022
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Not providing the reimbursement of robotic surgeon cost

Robotic TKR was done for my father on 1st July, 2022. And I have submitted all the proof asked for discharge summary, main bills, reports, doctors prescribtion and letter from doctor confirming why we opt for robotic TKR as there we few complications was there in femur. And the Medi assist intentionaaly deny my surgery cost even though all the documents were submitted. When the main surgeon cost is not reimbursed then what is the use of the...
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Itish Nigam
from Pune, Maharashtra
Jun 18, 2022
Oct 25, 2023
This thread was updated on Oct 25, 2023
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Claim Repudiated - Awaiting insurer concurrence even after provided all documents

Address: 1st Floor, C Wing, Manikchand ICON Building, Dhole Patil Road, Pune - 411001

I am registered with MEDI ASSIST past many years. Under the Corporate policy, Spouse and 1 Kids are registered along with me.

Claim No :[protected]
Policy: Gold Plus
Patient Name : Itish Nigam
MAID : [protected]
Hospital : NRS Hospital Wakad Pune
Treatment Date : 04-June-2022 to 05-June-2022
Ailment Summary : B/L KNEE AND HIP ARTHRITIS
Claimed Amount : Rs. 143, 452

We...
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M
MahimaD
Jun 2, 2022
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Parental-Policy Cancellation

I want to cancel my parental policy starting from year 2022-23. I did not receive any reminder mail or update regarding the open-window period for cancelling the enrollment for parental-policy. The helpline number or mail-id are useless. I want to cancel the parental policy. Policy no:[protected]P[protected]_Parents....
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K
keyur suthar
from Gurgaon, Haryana
Apr 21, 2022
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Not reimbursement of my anesthesia bill.

Hello i my self yogesh j suthar. I have oriental mediclaim policy in which medi buddy is my TPA. On 31/01/2022 my wife was admitted to hospital. For that i had submitted reimbursement claim for that. I had submitted all my documents to Ahmedabad medi assist office. My claim no was 27441506. From that claim what ever query they arrise i had fulfill all. After that they reimburse my claim but deducted some amount from that claim. I saw the...
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V
Venkat Annamneedi
from Hyderabad, Telangana
Mar 17, 2022
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Proportional deductions (Unnecessary)

Address: Hyderabad

My name is Venkata Rao A.
my policy number is[protected]

I have submitted my wife's all medication documents for Rs.62, 158.00 on Oct29th for in medibuddy portal for they approved Rs. 45, 188.00.
when I submitted my documents in medibuddy portal, -mistakly, I have selected deluxe room instead of selecting the normal ward room (Non AC single room).
Later I submitted Room tarrif documents as well.br...
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P
Pavithra duti
from Bengaluru, Karnataka
Mar 2, 2022
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Claim delay

Address: Bangalore

Dear sir/madame,

My husband was Hospitalized on 13.12.2021 @ supriya Hospital, Bangalore due to pneumonia.

Am submitted all the documents on 21.01.22 for reimbursement Rs.201394/- and regarding the claim query has been raised and replied.

On 31st Jan 2022 @ 9.31pm i got a message from Medi Assist - Claim No 27251077under policy issued by UII Co. Ltd for INR 201394 is processed for INR 170545/-...
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D
deepamano
from Bengaluru, Karnataka
Dec 14, 2021
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Repudiated - awaiting insurer concurrence

Claim no[protected]

I raised a claim on 8th dec 2021 with discharge summary and all the medical bills. but the claim status is showing as " Repudiated - awaiting insurer concurrence" . Just wanted to know the reason behind the denial of the claim....
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Fake company, collecting money from people only

I had made payment for Order no # 1930 on 18 Oct but I don't receive order till now.

Even they are not responding on email and phone .

So don't try to make payment if want to save your money...
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S
shilpa mangla
Nov 16, 2021
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No reply to my emails from Mediassist

1) 11th Nov 21 - Claim ID[protected] DESRAJMANGLA / SNEHLATA MANGLA / ORIENTAL INSURANCE
Hi Sir / Madam

I have called up your customer care and found out that the “awaiting information” in the below claim is hard copy of the cheque. I have however uploaded all the required document in the my.medibuddy app and the executive Abhishek kumar Singh has confirmed he can see all the documents.

I have previously...
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S
saurabhsyzhi
from Ghaziabad, Uttar Pradesh
Oct 5, 2021
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Medibuddy Repudiated - Awaiting insurer concurrence even after provided all documents

Hi,
I have filed a claim for my mother, who had post covid issue and was hospitalized in May 2021. The hospital she was admitted to, was under cashless hospitalization however Medi Assist didn't respond in time to hospital and despite of keeping my mother one extra day in the hospital just for the claim settlement, Medi Assist never responded and we had to discharge her paying out of pocket.

We had initiated the reimbursement...
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S
Santosh Sistla
Sep 30, 2021
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Claim 24987891

I have raised claim with Mediassist in June 2021 .Status is showing as " Pending Claim Adjudication" from July. Called customer care more than 20 times each time they open a ticket and close it t saying "Resolved". But no update later.

Thanks,
Santosh...
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Could you please reprocessed this claim as prior that this claim was submitted under cashless and you people got reject full claim of rs 109323 dated 04082021 and your executive told me that kindly submit this claim under Reimbursement.

And not you have deduct Rs 68005 from the final bill that I have already paid to the Hospital .

Now my treatment starts from Rajiv Gandhi Cancer Hospital and my 1st Chemotherapy...
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Anil Kumar Guntnur
from Bengaluru, Karnataka
Aug 28, 2021
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Claim rejected, reason not satisfied or justified

Hi,

Claim ID 25167188.

Insurance amount is 400000.

1st time admission to hospital:

There was no cashless option.

Father got admitted on 08June2021 - 12June2021.

Hospital final bill claimed was 35975.

All required original documents shared to Medi assist

Claim got rejected.: Major Surgeries Limit is exhausted. Hence, we...
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Address: Medi Assist Insurance TPA Pvt Limited.Tower D, 4th Floor, IBC Knowledge Park, 4/1 Bannerghatta Road, Bangalore - 560029

I have raised a mediclaim with medi assist, they rejected the claim under PED, even though it was a case second primary cancer which was discovered in Jan, 2021. The patient has undergone treatment in 2009 post which he recovered completely and no treatments were followed. Now I want my original documents back, as they rejected the claim. I have been sending emails for past one month but there is no response.
Need immediate action...
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R
Ravi9090
Aug 7, 2021
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Claim settlement time

Hi sir,
I have submitted a claim on 24 jun 21 ny giving all origithard copies to the help desk directly at bangalore. They have registered the claim on 28 jun and it was processed and showing payment under process from 19 jul 21..its been more than 17 days and claim was not settled.. When I cal to customer care, they are telling stories like we are escalating the issue.. Everytime same answer.. There is no other way to solve the...
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