Submit a Complaint
Claimed

Medi Assist India Complaints & Reviews

www.mediassistindia.com
1
Updated: Jul 3, 2025
Complaints 1182
Resolved
116
Unresolved
1066
So far, so good. Medi Assist India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Medi Assist India will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Medi Assist India

Having problems with Medi Assist India?

File a complaint and get it resolved by Medi Assist India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Insurance
Medi Assist India

Medi Assist India reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Simis
from Bengaluru, Karnataka
May 19, 2023
Jul 14, 2023
This thread was updated on Jul 14, 2023
Report
Copy

No Refund or response on my claim

I have submitted my claim on 7March2023 for a 3 day hospitalization because o[censored]rethral urethrotomy. this was a existing condition and I had dilation in past, so no pre assessment was required, we went directly for cystoscopy and urethral urethrotomy. I filled a claim for this procedure and hospitalization cost.
Medi assist keep asking me for ultrasound report which never happened, nor my bills include any claim for ultrasound.br...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
P
Prajapati Parth Ronakbhai
May 19, 2023
Report
Copy

Medical reimbursement -1

I put my medical for reimbursement the almost deduct 50% from the total amount. They are considering Lasor operation as an advance therapy so they cannot covered under policy.
There are too many hidden conditions they I have seen after I put my medical claim.

India's worst worst medical insurance company....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
[email protected]
May 17, 2023
Jul 14, 2023
This thread was updated on Jul 14, 2023
Report
Copy

Reimbursement not yet settled

I would highly recommend to all not to opt as medical insurance partner as medi assit.

They don't do medical reimbursement as per their commitment as well.

They have committed 3 times saying that your reimbursement will be credited to your account, however still not done even though 2 months completed and they do give false commitments.

To claim our paid money from medi assist it is very challenging,...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Subodh Dharashiokar
from Bengaluru, Karnataka
May 1, 2023
Report
Copy

TPA not processing Multiple claim

Address: Tower D, 4th Floor, IBC Knowledge Park, 4/1 Bannerghatta Road, Bangalore - 560 029

Medi Assist not processing multiple claims after providing all the medical claim documents.

Now, they have stop responding to emails and call. Below are the claim details:

Claim No 1 : 31189027
Claim No. 2: 32184110...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Avinash311
from Delhi, Delhi
Mar 31, 2023
Oct 25, 2023
This thread was updated on Oct 25, 2023
Report
Copy

Medi Assist India Medibuddy Repudiated - Awaiting insurer concurrence even after provided all documents

Medi Assist India — Medibuddy Repudiated - Awaiting insurer concurrence even after provided all documents

Claim number :[protected]

I have uploaded reimbursement claim for my wife’s hospitalization of rs 12083/-.

At first i have uploaded all files, still they requested to upload but again they asked to reupload. I uploaded, again now they are asking for reupload bills third time.
br...
+3 photos
Helpful
5 other people found this review helpful
5 found this helpful
1 Comment
Report
Copy
M
madhup_khandelwal
from Bengaluru, Karnataka
Mar 9, 2023
Report
Copy

Medi Assist India Repudiated - awaiting insurer concurrence, Provided all the documents

Address: Pune, Maharashtra

This is to bring to your notice regarding pre hospitalisation claim raised for my illness (conservative treatment) miscarriage surgery Dilation and Evacuation happened on 6th Dec 2022.
I had raised the hospitalisation claim on 29th Dec 2022 but was not able to upload the pre hospitalisation claim expenses on the portal (but shared them on email then) but only the partial claim was processed since documents shared over email was not...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
check91
from Mumbai, Maharashtra
Jan 27, 2023
Report
Copy

Claim 30966558 under Repudiated - awaiting insurer concurrence.

Address: pune

Same here kept my claim 30966558 under Repudiated - awaiting insurer concurrence.
worst insurance agents .They will torture you by post silly and useless question everyday
Their main purpose is torture to such extent insured will go away without any claims ....
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
R
Raju Bera
Jan 10, 2023
Report
Copy

Claim related

Address: kanganberia, Kanganberia

Hi,
One month ago I have done my wife's laproscopy.Nurshing home gave me room charges, nursing charges and other charges invoice.But surgeon procedure charges amount gave me the money receipt with sing, stamp and NMC no.
medi assist reject my complain as due to cash receipt is not printed .

Note : I am working in Tractors Nepal Pvt Ltd and insurance company is Shikhar Insurance Company Limited, which is TPA of...
+23 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Raj lone
Jan 9, 2023
Report
Copy

Medical insurance marked as repudiated

Address: Banglore

I have submitted all the bills and medical documents, Inspite of submitting the documents many times.and answering all the funny annoying questions.Mediassist has put it for insurer concurrence.Mediassist services are worst among all other insurance company. There should be some government channel who can control such fraud company to give justice to customers.

Claim number 30750062...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
P BHARATH
from Hyderabad, Telangana
Jan 6, 2023
Report
Copy

Address: Karkhana, Hyderabad

I ordered a medical test package with medibuddy and the order was assigned to Tenet Diagnostic Karkhana. As part of the package, 2 tests Dietician consultation and Dental consultation were denied as they DO NOT offer those services.

I have been in constant touch with Medibuddy customer care but I am not getting any help, when asked for a refund of those services.
+1 photos
Medi Assist India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    [email protected]
    Dec 28, 2022
    Report
    Copy

    Amount not credit

    Dear sir
    my claim id:30238344
    i have many complain in medi assist but still not receive my payment
    my claim approval on 4 november today 28 december but not credit my amount...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    R
    ranjeet 82
    Dec 15, 2022
    Report
    Copy

    Inspite of providing all the valid documents my claim was repudiated by insurance company. I didn't avail the TPA facility as the hospital charge high amount in TPA case and at the time of discharge I have to pay the unapproved amount. No proper reason was provided for denial inspite of several followups. Claim no.[protected]
    Medi Assist India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      Lalit 1998
      Nov 28, 2022
      Report
      Copy

      Claim Repudiated after submitting all documents

      I have family health insurance from Medi buddy.. My father was admitted in the hospital after submitting all the documents and replying every queries, insurance company Repudiated the claim...

      Claim Number[protected]
      Employee ID : 50107848
      Company Name : Reliance Retail (Quick supply chain Pvt Ltd)...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      S
      Sanjay_Srivastava1967
      from Varanasi, Uttar Pradesh
      Nov 24, 2022
      Report
      Copy

      CCN#30124364-Genuine Claim Repudiated

      Address: Bengaluru

      I filed the reimbursement claim for my daughter's medical treatment on 15th October'22, It has been more than a month since I have been waiting for the claim to be settled, After 20 Days of final submission of all the relevant original documents, My Claim got rejected on 23rd November'2022 citing the "Manipulation of Documents". I being the father and the policyholder upholds the fact that the documents, hospitalization & treatment of my...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      R
      ramendra gangwar
      Nov 23, 2022
      Report
      Copy

      Sir my claim is pending from[protected]
      no one telling me the status of my claim
      claim id 28192407
      member id [protected]
      name priya gangwar

      yor employee saying again and again...ho rha hai, ho rha hai

      i treck my claim status via tollfree no.[protected]
      then i found out my claim has been closed without settlement
      Medi Assist India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Malini Gehani
        Oct 17, 2022
        Report
        Copy

        My partial reimbursement Claim 29272986

        I have been following up with Medi Assist Jp Morgan corporate number. Sent 20 emails and called several times. Opened too many tickets and sent all the requested documents. However Claim was repudiated. No idea why I was harassed for 2 months...
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy
        V
        Ved Parkash Kataria
        Sep 30, 2022
        Feb 11, 2023
        This thread was updated on Feb 11, 2023
        Report
        Copy

        My claim no. 98403533 not reimbursement

        My claim no. Is 98403533. I am submit a claim to rembersuiement in 2019. I am send all document to company . Company said that
        document not received. Then i visit to hospital and request please provide document for claim rembersuiement . I send again document to company and tracking no. Is rh[protected]in

        but my claim not rembersuiement yet....
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        A
        Arockya777
        Sep 26, 2022
        Report
        Copy

        Regarding final settlement letter

        Ticket No:[protected]
        claim Id: 28931894.

        I am asking the final settlement letter to medi assist team through customer care email address but they are not responding properly yet so when I was contacting them via their customer care number, they are saying like that is in process. This thing was happening from July. Kindly ask them to provide the final settlement letter.

        Many of time their customer care...
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        O
        olga pinto
        from Mumbai, Maharashtra
        Sep 26, 2022
        Report
        Copy

        Approval of claim delay

        Dear Team,

        This has reference to the below details :

        Employee Number : 527239

        Employee Name : Mikeshow Pinto

        Beneficiary Name : Jacintha Pinto (Mother )

        Claim No.[protected] dated 22nd September 2022

        My Mother was admitted to the hospital for a day care procedure (Chemotherapy) on 22nd September 2022. However, until today the hospital has not received...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        P
        Prazee
        from Chennai, Tamil Nadu
        Sep 23, 2022
        Report
        Copy

        Reimbursement not settlement after processed

        My I'd 28870931
        I made a claim for reimbursement regarding insurance, that company said that it will be processed in 7 working days from the time of making the reimbursement, it has been 87 days now, there is no response....
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Related businesses

        Liberty Videocon General Insurance
        3.1
        (29)
        Medsave Healthcare (TPA) Limited
        1
        (38)
        Tata AIA Life
        3
        (343)