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Medi Assist India Complaints & Reviews

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Updated: Jul 16, 2025
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Medi Assist India reviews & complaints page 2

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N
NehaBhoyar
May 25, 2023
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All docs provided and answered all query still not got reimbursement
Medi Assist India customer support has been notified about the posted complaint.
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    S
    Simis
    from Bengaluru, Karnataka
    May 19, 2023
    Jul 14, 2023
    This thread was updated on Jul 14, 2023
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    No Refund or response on my claim

    I have submitted my claim on 7March2023 for a 3 day hospitalization because o[censored]rethral urethrotomy. this was a existing condition and I had dilation in past, so no pre assessment was required, we went directly for cystoscopy and urethral urethrotomy. I filled a claim for this procedure and hospitalization cost.
    Medi assist keep asking me for ultrasound report which never happened, nor my bills include any claim for ultrasound.br...
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    P
    Prajapati Parth Ronakbhai
    May 19, 2023
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    Medical reimbursement -1

    I put my medical for reimbursement the almost deduct 50% from the total amount. They are considering Lasor operation as an advance therapy so they cannot covered under policy.
    There are too many hidden conditions they I have seen after I put my medical claim.

    India's worst worst medical insurance company....
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    M
    [email protected]
    May 17, 2023
    Jul 14, 2023
    This thread was updated on Jul 14, 2023
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    Reimbursement not yet settled

    I would highly recommend to all not to opt as medical insurance partner as medi assit.

    They don't do medical reimbursement as per their commitment as well.

    They have committed 3 times saying that your reimbursement will be credited to your account, however still not done even though 2 months completed and they do give false commitments.

    To claim our paid money from medi assist it is very challenging,...
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    S
    Subodh Dharashiokar
    from Bengaluru, Karnataka
    May 1, 2023
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    TPA not processing Multiple claim

    Address: Tower D, 4th Floor, IBC Knowledge Park, 4/1 Bannerghatta Road, Bangalore - 560 029

    Medi Assist not processing multiple claims after providing all the medical claim documents.

    Now, they have stop responding to emails and call. Below are the claim details:

    Claim No 1 : 31189027
    Claim No. 2: 32184110...
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    A
    Avinash311
    from Delhi, Delhi
    Mar 31, 2023
    Oct 25, 2023
    This thread was updated on Oct 25, 2023
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    Medi Assist India Medibuddy Repudiated - Awaiting insurer concurrence even after provided all documents

    Medi Assist India — Medibuddy Repudiated - Awaiting insurer concurrence even after provided all documents

    Claim number :[protected]

    I have uploaded reimbursement claim for my wife’s hospitalization of rs 12083/-.

    At first i have uploaded all files, still they requested to upload but again they asked to reupload. I uploaded, again now they are asking for reupload bills third time.
    br...
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    M
    madhup_khandelwal
    from Bengaluru, Karnataka
    Mar 9, 2023
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    Medi Assist India Repudiated - awaiting insurer concurrence, Provided all the documents

    Address: Pune, Maharashtra

    This is to bring to your notice regarding pre hospitalisation claim raised for my illness (conservative treatment) miscarriage surgery Dilation and Evacuation happened on 6th Dec 2022.
    I had raised the hospitalisation claim on 29th Dec 2022 but was not able to upload the pre hospitalisation claim expenses on the portal (but shared them on email then) but only the partial claim was processed since documents shared over email was not...
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    C
    check91
    from Mumbai, Maharashtra
    Jan 27, 2023
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    Claim 30966558 under Repudiated - awaiting insurer concurrence.

    Address: pune

    Same here kept my claim 30966558 under Repudiated - awaiting insurer concurrence.
    worst insurance agents .They will torture you by post silly and useless question everyday
    Their main purpose is torture to such extent insured will go away without any claims ....
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    R
    Raju Bera
    Jan 10, 2023
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    Claim related

    Address: kanganberia, Kanganberia

    Hi,
    One month ago I have done my wife's laproscopy.Nurshing home gave me room charges, nursing charges and other charges invoice.But surgeon procedure charges amount gave me the money receipt with sing, stamp and NMC no.
    medi assist reject my complain as due to cash receipt is not printed .

    Note : I am working in Tractors Nepal Pvt Ltd and insurance company is Shikhar Insurance Company Limited, which is TPA of...
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    R
    Raj lone
    Jan 9, 2023
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    Medical insurance marked as repudiated

    Address: Banglore

    I have submitted all the bills and medical documents, Inspite of submitting the documents many times.and answering all the funny annoying questions.Mediassist has put it for insurer concurrence.Mediassist services are worst among all other insurance company. There should be some government channel who can control such fraud company to give justice to customers.

    Claim number 30750062...
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    P
    P BHARATH
    from Hyderabad, Telangana
    Jan 6, 2023
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    Address: Karkhana, Hyderabad

    I ordered a medical test package with medibuddy and the order was assigned to Tenet Diagnostic Karkhana. As part of the package, 2 tests Dietician consultation and Dental consultation were denied as they DO NOT offer those services.

    I have been in constant touch with Medibuddy customer care but I am not getting any help, when asked for a refund of those services.
    +1 photos
    Medi Assist India customer support has been notified about the posted complaint.
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      J
      [email protected]
      Dec 28, 2022
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      Amount not credit

      Dear sir
      my claim id:30238344
      i have many complain in medi assist but still not receive my payment
      my claim approval on 4 november today 28 december but not credit my amount...
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      R
      ranjeet 82
      Dec 15, 2022
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      Inspite of providing all the valid documents my claim was repudiated by insurance company. I didn't avail the TPA facility as the hospital charge high amount in TPA case and at the time of discharge I have to pay the unapproved amount. No proper reason was provided for denial inspite of several followups. Claim no.[protected]
      Medi Assist India customer support has been notified about the posted complaint.
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        L
        Lalit 1998
        Nov 28, 2022
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        Claim Repudiated after submitting all documents

        I have family health insurance from Medi buddy.. My father was admitted in the hospital after submitting all the documents and replying every queries, insurance company Repudiated the claim...

        Claim Number[protected]
        Employee ID : 50107848
        Company Name : Reliance Retail (Quick supply chain Pvt Ltd)...
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        S
        Sanjay_Srivastava1967
        from Varanasi, Uttar Pradesh
        Nov 24, 2022
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        CCN#30124364-Genuine Claim Repudiated

        Address: Bengaluru

        I filed the reimbursement claim for my daughter's medical treatment on 15th October'22, It has been more than a month since I have been waiting for the claim to be settled, After 20 Days of final submission of all the relevant original documents, My Claim got rejected on 23rd November'2022 citing the "Manipulation of Documents". I being the father and the policyholder upholds the fact that the documents, hospitalization & treatment of my...
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        R
        ramendra gangwar
        Nov 23, 2022
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        Sir my claim is pending from[protected]
        no one telling me the status of my claim
        claim id 28192407
        member id [protected]
        name priya gangwar

        yor employee saying again and again...ho rha hai, ho rha hai

        i treck my claim status via tollfree no.[protected]
        then i found out my claim has been closed without settlement
        Medi Assist India customer support has been notified about the posted complaint.
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          M
          Malini Gehani
          Oct 17, 2022
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          My partial reimbursement Claim 29272986

          I have been following up with Medi Assist Jp Morgan corporate number. Sent 20 emails and called several times. Opened too many tickets and sent all the requested documents. However Claim was repudiated. No idea why I was harassed for 2 months...
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          V
          Ved Parkash Kataria
          Sep 30, 2022
          Feb 11, 2023
          This thread was updated on Feb 11, 2023
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          My claim no. 98403533 not reimbursement

          My claim no. Is 98403533. I am submit a claim to rembersuiement in 2019. I am send all document to company . Company said that
          document not received. Then i visit to hospital and request please provide document for claim rembersuiement . I send again document to company and tracking no. Is rh[protected]in

          but my claim not rembersuiement yet....
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          A
          Arockya777
          Sep 26, 2022
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          Regarding final settlement letter

          Ticket No:[protected]
          claim Id: 28931894.

          I am asking the final settlement letter to medi assist team through customer care email address but they are not responding properly yet so when I was contacting them via their customer care number, they are saying like that is in process. This thing was happening from July. Kindly ask them to provide the final settlement letter.

          Many of time their customer care...
          +1 photos
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          O
          olga pinto
          from Mumbai, Maharashtra
          Sep 26, 2022
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          Approval of claim delay

          Dear Team,

          This has reference to the below details :

          Employee Number : 527239

          Employee Name : Mikeshow Pinto

          Beneficiary Name : Jacintha Pinto (Mother )

          Claim No.[protected] dated 22nd September 2022

          My Mother was admitted to the hospital for a day care procedure (Chemotherapy) on 22nd September 2022. However, until today the hospital has not received...
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