Medi Assist India Complaints & Reviews

They had asked for covid ward tariff details, when I had checked with hospital they said it was a delivery ward (gyno hospital), as per BBMP suggestion it was converted to covid ward and they don't have the tariff. They have shared the document for the same which I have submitted. Still they have cancelled the claim ....

I have initiated one claim from 11 th june. But still amount is not credited to my account. Almost 1.5 month is over. I dont know why they are taking this much time. Frequently i used to call and update through mail, but processing was too slow..
And also i have submitted all the original bills with all lab report, but they processed was incorrect amount without checking the docs.
So could you please do the needful
br...

I am Geeta Belladd also known as Geeta sangam wife of late shivanand I Sangam . My husband was a DM club member agent of lic of india in city branch 1 Hubli, Dharwad district.
In the year 2018 October premium for medical insurance was deducted from his commission. And this insurance was in force upto 2019 october . I regret to inform that he expired in September 19th 2019 . I submitted all the medical expenses to lic of india were...

Hi Sir,

I have send all the original Hard copies through courier to the particular address and continuously, i have done follow up regarding the status and today they are simply saying due to home quarantine your claim got rejected, it's not fair, moreover, it is not possible to admit all the covid patients in bed. If the insurance company is going to give nothing, then why they need all the original documents, it's waste...

Respected Sir/Madam,

Had taken Comprehensive Parental plan which should cover pre-existing and detailed expenses. However, they have reimbursed a very less amount and reduced the actual Claimed amount by hefty Rs. 58356. Claimed Amount was Rs. 149322/- and Reimbursed Amount is Rs. 90966/- only.
Also, they are not clarifying there Policy - Terms & Conditions.

Please find the details below and do the needful...

Dear Sushma,

How much time it will take, it's already 2 months approax, I have requested to return my original documents and that's also a month now.
Please send me back all ASAP.
Following up since June 05th and till now no resolution, it's really pathetic services.

Regards,
Viney Yadav
[protected]....

Delay in insurance claim against claim ID[protected].

This is in regard to the Insurance Claim made on 03/06/2021.I had initiated the claim settlement and submitted the required documents on 03/06/2021.

I had submitted all the documents last month but still don’t see any response rather asking some more documents which I already submitted everything. Again they have come up with new story for a new document...

Hi All,

My Wife suffered a Eclampsia during her pregenancy on July 1st and was admitted for 2 days for observation on the doctor advice.

There was no cashless available although the hospital was part of Medi Assit network. I tried raising this to customer care and there was no help. They just dissconnect the calls telling speak to the hospital staff.

I agrred to pay the amount and then raise a...

2 months completed still claim not settled urgent to settle the claim in urgency Please provide the reimbursement as soon as possible Policy details[protected]/00/00 Certificate no[protected]/00/00 Patients name s sanjay kumar Mobile no [protected] Please remuburs the payment

Regards Sanjay kumar...

My claim Id 25119092 in which deductions has been made mentioning reason pre-post.But as per policy 1 month pre & 90 days post allowed then why deductions made for that period.
Why it has been categorised as maternity in general claim it would have been better then...

Claim status for #24851518 is “processed ready for payment” for a month now and the settlement has not been done. After multiple follow ups via email and phone calls to customer care, I hear the same response that settlement would take 7 to 10 business days and the settlement is not made yet. Such a poor customer service by Medi Assist India....

Ref: Ticket number [protected] & [protected]

Sir,
I am Rohan Karhade
Working at CCCM Division MSEDCL Nagpur
CPF no 2569671
On dated 18/05/2021 & on 29/05/2021 I have admitted my Daughter Ku. Ahana Karhade Age 7 months at Aastha Childrens Hospital At RAMDASPETH Nagpur and she got discharged on 01.06.2021
I have already informed to you telephonically on 18/05/3021 & 29/05/2021 Also informed...

Claim id 24746800
On 19th June status show processed ready for payment after that till now no change in status. I had mailed to medi assist but no response received...

Im a corporate policy holder and works with Credit Suisse India Pvt Ltd.
Emp id - 6574513

- 19thJune ’21 - I was hospitalized at Dr. LH Hiranandani Hospital, Powai for my Knee Ligament & Meniscal repair surgery.
- Pre authorized claim for amount 2Lakh was approved by Medi assist before admission.( refer attached )
- 21st June ’21 my discharge Summary was submitted to Medi assist with Gross amount of...

I have raise for reumbursement to mediassist on june 1st regarding my husband's traetment and submitted all the documents with mediassist team. Every day i am calling them for ststus an they are telling me kyc pending and making me getting stress and i am bursting out with tears because of this issue.I have submitted kyc documents 10 times and stil. they are telling me that i have to submit documents for kycehat else i need to do for my claim...

In a case of emergency, I hospitalized my father in a private hospital in Hyderabad. I have insurance in mediassist india. They have deducted so much of amount nearly 50% and they mentioned reasons like hospital discount and excess room rent. Though I am eligible, even after writing and calling somany times to them, they are not responding at all. Kindly take action against this insurance people.Please do needful....

Hello Team,

I claimed for hospitalization for my spouse in April and once approved it was payment failed due to my bank account was changed then I updated my bank account again It was failed because they required cancelled cheque that also attached in after that 3rd time again it was failed on 22-Jun-2021 due to bank details.

After that i sent mail many times to mediassist regarding this issue haven't get any...

Since the last 1 month my COVID vaccination claim has not been paid. The customer service desk is utterly incapable. They respond with wrong claim reference, while ignoring the proper claim.

I really don't know if they are going to pay my claims. Iron is the status of the claim "Processing Payment". They have approved the same but not paying out....

I m working in cognizant. Employee id 626057.I have submitted claim[protected] for my baby on 28 April 2021. And status changed to ready for payment on may 4 but amount is not settled yet....

I was hospitalized due to covid and my insurance claim was repudiated saying wrong report format, Something is missing in the bill.
CLAIM NO: 24681588

and I had another claim, they didn't approve even 50% of the bill amount and even after 2 months its not even processed...