Medi Assist India Complaints & Reviews

Hi Team,

I submitted the claim form (No[protected] on 13th Jun 2022 to Medibuddy and after a follow-up for 20 days, they confirmed that the claim was approved. However, my payment is not yet done, it's pending past 2 months. I followed up with them on multiple items, however, payment is not done, still, they are saying payment will be done earliest.

This is really disturbing me and I am clueless, how am I going...

Cashless claim was filed on[protected] and until now it is still open.
Post Hospitalization Claim is pending for payment as the initial claim is not settled.

Even though i have notified several times regarding the issue, everytime i am stated that they are awaiting some document from hospital.

Last Reminder was sent on[protected] but until now no action has been taken from MediAssist End....

Ticket No:[protected]I

have taken Parental policy 2021 to 2022 year policy no [protected] and Insure ID H[protected]

Issued person Past away on 10/01/2022, Kindly initiate life cover...

I am registered with MEDI ASSIST past 2years. Under the Corporate policy, Spouse and 1 Kids and parents as additional dependants are registered along with me.

Claim No :[protected]
Policy:[protected]

Admitted Hospital name : Narayana hrudhyalaya
Patient name : R S Subramanniyan
Claim ID:[protected]
Member ID : [protected]
Insurer I'd: MEMBER32584

Treatment...

Hi i enrolled my parents in medi assist health insurance through company oracle without noticing the charges, once i noticed the charges i tried to delete the names but it was locked.So i sent a mail to the medi assist to cancel the same, but they are telling me that its already enrolled and its not possible to cancel till the next year.And the premium amount will be going to deduct from my 2nd month salary onwards in 3 installments.I requesteded...

I had enrolled with insurance of my my parents in 2022-23. even before first month expiry i told them to cancel as i have been charged huge amount as premium. i havent used any benefits just wish to cancel the insurance policy of dependent. the team told they will charge full premium and no cancellation or refund will be available on that.

can u please help...

I have mistakenly applied for Parental Insurance coverage and I was not aware of the premium.
Since my salary got deducted I got to know about it I have mailed medi assist but no use they are not replying to me.
As we all have free will to take the policy there should be a free will to cancel it.
As I am not able to pay the further premiums I am trying as hard as I can to cancel it but to my surprise no one from medi...

Medi assist is not paying immunotherapy treatment expenses above 2 L. So they have limit for this treatment 2L. Though I have top up for 15L, mediassist reject my claim. What is the use of top-up policy then?...

Hi,
I had submitted for my mother mala Krishnamachari who was admitted in hospital on 16 June at night 10.45 and 17June neuro surgeon confirmed that patient can live without ventilation support and her brain burst and filled all the parts of the brain.I[censored] want to keep her in ventilation u can but she cant be alive.So we asked for discharge hospital said need to say before 2hrs to start the process.At night 8.30 informed and last...

Claim no[protected]...Robotic TKR was done for my father on 1st July, 2022. And I have submitted all the proof asked for discharge summary, main bills, reports, doctors prescribtion and letter from doctor confirming why we opt for robotic TKR as there we few complications was there in femur. And the Medi assist intentionaaly deny my surgery cost even though all the documents were submitted. When the main surgeon cost is not reimbursed then...

Robotic TKR was done for my father on 1st July, 2022. And I have submitted all the proof asked for discharge summary, main bills, reports, doctors prescribtion and letter from doctor confirming why we opt for robotic TKR as there we few complications was there in femur. And the Medi assist intentionaaly deny my surgery cost even though all the documents were submitted. When the main surgeon cost is not reimbursed then what is the use of the...

I raised a request to get ecard for my new born baby on 22nd but till now no response....

I am registered with MEDI ASSIST past many years. Under the Corporate policy, Spouse and 1 Kids are registered along with me.

Claim No :[protected]
Policy: Gold Plus
Patient Name : Itish Nigam
MAID : [protected]
Hospital : NRS Hospital Wakad Pune
Treatment Date : 04-June-2022 to 05-June-2022
Ailment Summary : B/L KNEE AND HIP ARTHRITIS
Claimed Amount : Rs. 143, 452

We...

Hi Team,

Regarding my claim[protected] I called n no of times to customer care and hospital already submitted policy documents 2019-20, 2020-21.
Why my claim is not moving at all from past two days.. I am really fed up with the medi assist customer service, they kept on telling like "we escalated". My mother surgery is pending bcos of this and covid cases also increasing..

Can you please help me in this...

Hi Team,

Regarding my claim I called n no of times to customer care and hospital already submitted policy documents 2019-20, 2020-21.
Why my claim is not moving at all from past two days.. I am really fed up with the customer service, they kept on telling like "we escalated". My mother surgery is pending bcos of this and covid cases also increasing..
Please move the claim to next state asap

Regardsbr...

Hi Team,

One of my insurance claims[protected] submitted in Jan 2022 was approved and ready for settlement on Feb 15th, has been in the same state and has not been settled to date and there is no ETA as well.

Request you to kindly take this into regard and provide a resolution. I have tried contacting the MediAssist team and all they say is a technical problem just for me. I have been following them up regularly...

I want to cancel my parental policy starting from year 2022-23. I did not receive any reminder mail or update regarding the open-window period for cancelling the enrollment for parental-policy. The helpline number or mail-id are useless. I want to cancel the parental policy. Policy no:[protected]P[protected]_Parents....

Dear Sir,

My insurance was declined.

Kindly request reconsider my insurance. Please do the needful sir.

Claim No[protected]...

Dear Sir,

I was spent the Total amount Rs- 56000 for hospital expenses.

I am every month pay the insurance Amount. But, I am not get the insurance Amount yet.

Please do consider my insurance

Claim No[protected]

Thanks & Regards
Bright Tharma Raj S
[protected]@gmail.com
[protected]...

Dear Sir/Madam, we want to tell that it’s a cashless claim . We informed you at the time of admission in the hospital but you denied for cashless as you promised at the time of renewal… we submitted all documents at that time … we requested many time our policy agent Bajaj capital and your employee to confirm our claim but they didn’t not respond us properly. After that as you asked… we went for reimbursement process… we submitted...