Medi Assist India Complaints & Reviews

I filed the reimbursement claim for my daughter's medical treatment on 15th October'22, It has been more than a month since I have been waiting for the claim to be settled, After 20 Days of final submission of all the relevant original documents, My Claim got rejected on 23rd November'2022 citing the "Manipulation of Documents". I being the father and the policyholder upholds the fact that the documents, hospitalization & treatment of my...

Sir my claim is pending from[protected]
no one telling me the status of my claim
claim id 28192407
member id [protected]
name priya gangwar

yor employee saying again and again...ho rha hai, ho rha hai

i treck my claim status via tollfree no.[protected]
then i found out my claim has been closed without settlement

I have been following up with Medi Assist Jp Morgan corporate number. Sent 20 emails and called several times. Opened too many tickets and sent all the requested documents. However Claim was repudiated. No idea why I was harassed for 2 months...

My claim no. Is 98403533. I am submit a claim to rembersuiement in 2019. I am send all document to company . Company said that
document not received. Then i visit to hospital and request please provide document for claim rembersuiement . I send again document to company and tracking no. Is rh[protected]in

but my claim not rembersuiement yet....

Ticket No:[protected]
claim Id: 28931894.

I am asking the final settlement letter to medi assist team through customer care email address but they are not responding properly yet so when I was contacting them via their customer care number, they are saying like that is in process. This thing was happening from July. Kindly ask them to provide the final settlement letter.

Many of time their customer care...

Dear Team,

This has reference to the below details :

Employee Number : 527239

Employee Name : Mikeshow Pinto

Beneficiary Name : Jacintha Pinto (Mother )

Claim No.[protected] dated 22nd September 2022

My Mother was admitted to the hospital for a day care procedure (Chemotherapy) on 22nd September 2022. However, until today the hospital has not received...

My I'd 28870931
I made a claim for reimbursement regarding insurance, that company said that it will be processed in 7 working days from the time of making the reimbursement, it has been 87 days now, there is no response....

Hi,
My father, a senior citizen, In July 2022 underwent Cataract Surgery & submitted my claim(Claim No:[protected] for Rs 55, 816/-(including pre-post hospitalization charges)

we are a Cigna TTK customer from the year 2019 onwards and renewed our health insurance policy diligently each year. also, we don't have a single claim in these 3 years except this one.

I submitted all the docs prior to hospitalization...

I made a claim for reimbursement regarding insurance, that company said that it will be processed in 7 working days from the time of making the reimbursement, it has been 15 days now, there is no response. Why cheating the public please no one take Medi Assist Insurance

My I'd 29603115
I made a claim for reimbursement regarding insurance, that company said that it will be processed in 7 working days from the time of making the reimbursement, it has been 15 days now, there is no response. Why cheat the public please don't anyone take Medi Assist Insurance...

Hi,

I have made the payment of Rs: 43279 for the policy continuity (Policy ID[protected] on 30/8/2022, but the agent has not shared the enrollment email and ID cards, after many follow ups I haven't received any response from him. In the portal, I see that the policy has expired. I am not getting proper service and it is always an issue. Please get me the ID card details asap, since I need to book an appointment for my father. Also, my fathers name was printed partially on last year's ID card. His full name is Krishnamoorthy Ondiveerasamy, I hope you will take care of this issue.

Our claims for DOA 24.03.2022 and 26.03.2022 for the patient Mr. Balakrishnan vide Pre-Approval Number 27826386 & 27866015 of Medi Assist TPA Ltd., for Rs. 31500 each, are yet to be settled. It is pending for more than 5 months since submission of claim documents

Claim raised on 16 Aug 2022, Claim number :[protected]. Claimed amount is 112800, but approved amount is 96141 which is yet to receive. There is so much of deductions because 1. They have mentioned TB Gold report is not available but it is submitted during the claim and report is there in details. Xray film has been shared later that i agree but TB Gold report is present since day one but amount has been deducted saying no report. Duty doctors...

Dear, Garena
Please help me my account has been abnormal suspended please unban ya I'm sucide, 🙏🙏😭😭😭
My account I'd name GW AJIT
UID[protected]

I had raised a Hospital Reimbursement claim and uploaded all the documents. I am struggling to get the claim processed. The backend team is making mistakes multiple times and customer care agent is also agreeing to the mistakes but still they are not processing the claim correctly. They are cancelling the claim without any reason. I have escalated it multiple times but no resolution yet.

My employee id is 798944 and corporate...

I have submitted my all documents before 2 months still they didn't sattle my claim. Again and again they are telling me your file is under process and under investigation. That's not make sense, it's already taken 2 months.. i hope you will help me..
My name is gufran Husain vijapure.
My claim number is 29246064.
My policy number RQBE[protected].

I have placed the order[protected] on 25th and called the team to fast track the order to quicker delivery of the medicine for Myself for Bells Palsy however i still see the order stuck at Order Placed status. I dont understand why such latency happens with Medi buddy each time, there are numerous medicine delivery partner and apps online which delivers with 4-8 hours, but the so Called Best Insurance Company - Medi Buddy has such hugh failures!
I called multiple times and each time the assistants say, we cant do much sir you need to wait, even if we escalate this our supervisor will also tell the same thing!
I deeply condemn this kind of service provided by Medi Buddy / Medi Assist, please work on improving your services and kindly fast track my order.
Just to inform you this is not my first complaint, i have complaint several times regarding medicine delivery issues, they promised to get medicine delivery via store in 5 hrs but my order[protected] didnt even move to any other state even after 48 hrs and i had to manually get the medicine offline.
Neither the Home delivery nor the Store pickup nothing works as promised.
Due to this delayed delivery of medicine its impacting my health and imbalancing my course of medicine, I will surely reach court if there is any further impact on my health due to this.

Hi Team,

I submitted the claim form (No[protected] on 13th Jun 2022 to Medibuddy and after a follow-up for 20 days, they confirmed that the claim was approved. However, my payment is not yet done, it's pending past 2 months. I followed up with them on multiple items, however, payment is not done, still, they are saying payment will be done earliest.

This is really disturbing me and I am clueless, how am I going to get my payment? If we delay the payment for insurance, I am sure they will not accept it, then why Medibuddy is delaying our payment?

Please can you check on this?

Regards,
Tamilselvan

Cashless claim was filed on[protected] and until now it is still open.
Post Hospitalization Claim is pending for payment as the initial claim is not settled.

Even though i have notified several times regarding the issue, everytime i am stated that they are awaiting some document from hospital.

Last Reminder was sent on[protected] but until now no action has been taken from MediAssist End....

Ticket No:[protected]I

have taken Parental policy 2021 to 2022 year policy no [protected] and Insure ID H[protected]

Issued person Past away on 10/01/2022, Kindly initiate life cover