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MedPlus India Complaints & Reviews

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Updated: Jun 19, 2026
Complaints 820
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635
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MedPlus India reviews & complaints page 2

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S
Samir_Bera
from Kolkata, West Bengal
Dec 25, 2021
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Grievance Against Manually Corrected Tax Invoice

Address: Medplus of 20/9, A.K. Mukherjee Road, Holding No.285, Kolkata-700090

To
The Grievance Redressal Officer
Medplus India

Sir,

I usually purchased medicines from your Medplus Stroes situated at 20/9, A.K. Mukherjee Road, Holding No.285, Kolkata-700090.

Now, I raised my grievance for redressal vide Serial Invoice No.[protected] dated[protected]; 10:04:00 wherein system generated bill was issued for Rs. 1041.50 but shop owners manually corrected and took...
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NHmedplus
from Bengaluru, Karnataka
Nov 26, 2021
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Non availability of Glinto floor cleaner

Address: No.303N, Innovative Natura Apartment Vinayakalayout Puttenahalli, Doddaballapur road, Ananthapura Gate, Yelahanka

I had consolidated 860 points by purchasing medicines. I wanted to get Glinto floor cleaner redeeming my points. Unfortunately, the Medplus outlet personnel forcing me to take a big BAG, wherein a bunch of products r inside. My requirement is only floor cleaner, other products r of no use. Earlier, when points were adding, supply of individual items of our choices were available. For information the item is not stopped manufacturing permanently....
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arijit.sen.511
Nov 13, 2021
Jan 29, 2025
This thread was updated on Jan 29, 2025
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Medicine return

Address: MedPlus Health Services Pvt. Ltd. GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Opp: IDPL Railway siding Road, Balanagar, Hyderabad,

This is regarding medicine order OKAMM[protected] through website medplusmart.com. I placed the order on 30th Oct. 2021 and the invoice was prepared by MedplusMart on 31st Oct. 2021 as in the attached invoice.

Today on 13th Nov., I called Medplusmart customer care and requested for the return of medicine Shelcal CT. for which I had placed order on 30th Oct. 2021 as per the attached invoice.

The customer care executive...
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Srinivasan Madabushi
Oct 16, 2021
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Bad quality of capsules purchased during Sep

Hi - Purchased conchol C 10 mg tablets during September. We bought around 3 strips which we wanted to use during Sep/Oct as pr doctors dosage - 1 per day.
However when we opned one strip now after the 1st one was complete, we found the capsules are in terrible state. They are broken and all the pwder inside the capsules have spilled over and in a totally messed up state.
We are now unable to use it as it poses serious risk consuming...
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Anirudh Xen
Sep 24, 2021
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Complaining about Med Plus Pithapuram

People working in the Med Plus are not responding..If we make a calls regarding the medicines which needs to be deliver on time because of emergency..They are telling out of stock and unable to deliver it to home..

Expectations:Please maintain stock and the availability of different companies of medicines which customer regularly uses...
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sanjudad
from Chennai, Tamil Nadu
Aug 13, 2021
Jan 30, 2025
This thread was updated on Jan 30, 2025
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Defective Card Swiping Machine leading to suspicious transactions

After multiple unsuccessful attempts of card swiping, i had to pay cash for my purchase of Rs.891/- But amount already deducted from my Mother's bank account once and received SMS. When approached the store, staff and supervisor suggested to wait for 24 hours for the reversal. The next day staff returned the money through GPay, after verifying our bank statement. He requested to return it again, if in case there's a reversal from the bank...
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J
Jafinz Cash
Jul 7, 2021
Jan 30, 2025
This thread was updated on Jan 30, 2025
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Incorrect lab test report - tsh test

Address: Gurgaon

I have done test for tsh with these guys. Test results were inaccurate.

I asked to refund my money. Very reluctant support team. Appalling service. I'm gutted.

I m approaching Consumer Disputes Redressal Commission as I dint hear back and all my effort went on vain.

Also, customer support team is so reckless that they ll connect ( cross connection) to another customer and make you have rift...
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Louis Arokianathan
Jul 1, 2021
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GlucoRite ( sugar testing machine)

The blood Glucose Monitoring system purchase from your Kabardanga local pharmacy is out of order.
Part no 99GM 260H41
Model No 260
Mfg date 2016--12
Purchased in 2017.
I want to service it to bring it to order.
Is there any exchange possiblility?
Please send details.
My registered mobile no with you is [protected].
E mail doclawplus @ g mail .com.
I am
Ajay Arokianathan...
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J
Jatan Chandra ROY
Jun 22, 2021
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Diners club black credit card not accepted

Address: West Bengal Kolkata 94

I haven't paid my Medplus medicine bill by myDiners Cub black cridit card why? Everywhere this credi card is accepted. Please clear my problem as soon as posible otherwise I have to seek another medical mart....
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Ganesh Badeti
Apr 24, 2021
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My order is not delivered

I ordered N95 masks and muesli on 24/04/2021. After a couple of hours I got call from delivery executive and confirmed my address over phone. After some the same person called me and asked for the OTP and assured me for the delivery. As soon as I told him the OTP he disconnected the call. He didn't called me back. I got message as my order already got delivered...
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Address: Medplus Thazambur Road Navalur Ground Floor, Shop No 1, 2&3, No 33, Thalambur Road, Navalur

Need to change your branch contact number at Medplus Thazambur Road Navalur because that contact number already using by The Chennai Mobiles as their CUG number.so i request you to change Medplus Thazambur Road Navalur in their online website.....
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Nagamani Yogesh
from Bengaluru, Karnataka
Mar 5, 2021
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Receiving receipts of previous month online

I bought medicines for my father who is, 90 yrs from medplus annapoorneshwari branch, my father is a retired from airforce he can reburse his medicine s by submitting the original bills .so when he submitted the bilss, the bills were tearing when they put for scan .so I am asking duplicate original bills so that he can submit and get his money rembursed.but we are not getting the bills online, so I kindly request to help me out in getting...
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Christopher Sanjay F
from Bengaluru, Karnataka
Jan 12, 2021
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Forcing customer to buy Glucipro powder for diabetics

Address: Malleshpalya

This is the 3rd time we have been tricked.
My brother / cousin and my self went to purchase regular medicines for diabetics for mom. For each one o[censored]s they coerced to buy Gluci Pro Powder stating. 20 percent discount. We had to return the item as the doctor does not want the patient to take it.

But knowing ur policy of no return refund. We had to end up buying other item for exchange price.

This is...
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bhushan_ks
from Mumbai, Maharashtra
Sep 11, 2018
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wrong patient name on the bill

Address: Chennai, Tamil Nadu, 600078

I have been purchasing medicines regularly (Every month) from medplus for my spouse. Customer id is 39050408. The patient name has been printed wrongly for the month of june & july.

When i requested for correction, they said they wont be able to do it. They have not asked me for the patient name & i was under the impression that i would get my name on the bill as i got my mobile registered.

I will need these...
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Krishna Kr Sriwastawa
from Ahmedabad, Gujarat
Feb 5, 2018
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mentioning wrong doctor name n misbehaving with my wife

Address: Kolkata, West Bengal, 700028

Today ie on 04.02.2018, my wife purchased medicine from medplus unit of optival health solution pvt ltd, 210, gorakshabasi road, kolkata 700028, phone no:[protected], west bengal through a prescription by dr ardhendu bhattacharya. But medplus staff wrongly nentioned dr mridula purakayastha.

When bill was handed over to my wife, she pointed out the mistake n wanted corrected bill, the staff midbehaved n did not give the correct...
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V
venkiisri
from Erode, Tamil Nadu
Aug 20, 2017
Jan 30, 2025
This thread was updated on Jan 30, 2025
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money deduction - request refund

Address: Hyderabad, Andhra Pradesh, 500038
Website: medplus

Hi,

We have purchased medicine for rs.315 and swiped my credit card in medplus vengalraonagar branch on june 17th 2017, saturday night. I have received a message in my mobile that the amount has been deducted. But in the medplus machine, some error came, so paid the amount in net cash. When i asked for deducted amount after some days they told to submit my credit card transaction statement. I have also submitted. Its being...
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sweetbans
from Bengaluru, Karnataka
Jul 28, 2017
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products not delivered

Address: 560037
Website: medplusmart

Hi placed an order on the july 17th... I still have not received the products but the order says delivered.

Customer support says will be delivered today.. This is the statement i have been since last friday..

When questioned for 2 weeks delay, getting a response i twould take time to deliver the placed order. Then why do they mention saying it will be delivered within 24 hours to 48 hours....
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T.D.Pai
from Mangalore, Karnataka
Jun 26, 2017
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Your return policy

Address: Dakshina Kannada, Karnataka

I had purchased 18 strips of gepride m-i tablets on 1st feb 2017 for the use of my son. I have been the regular customer for over 2 years. Recently his doctor has prescribed some other tablet hence i wanted to return 16 strips of 10 tablets which were lying idle with him.
When i approached for return of the tablet they are refusing that they will not solicit return after 90 days of purchase. The expiry date of the tablet is aug 2018.br...
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Sathya rukmani O S
from Mumbai, Maharashtra
May 26, 2017
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Redeeming flexi reward points

Address: 600064
Website: www.medplusindia.com

My medplus id is 5037649. I am using this id more than seven years. I have 660 flexi reward points. I booked a laptop bag which was in their website reward list to redeem these points into reward through customer care on feb 15 2017. They said will receive it within a month. But i didn't receive it. I am keep on following their customer care they said u will receive it. Finally on 25th may2017 they concluded ur order was cancelled. They r...
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Suresh1964
from Mumbai, Maharashtra
May 14, 2016
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Redemption of points

Address: Hyderabad, Andhra Pradesh, 440009
Website: www.medplusindia.com

I am medplus customer having cust ID 1058075. I have about 3560 points accumulated to my credit. I wanted to redeem my points against supply of one trolley bag 24" size and one ultra laptop bag. On 14.05.2016, I contacted their toll free no and thereafter received a call from their no.[protected]. I was told that the said items are not in stock. This was the similar reply when I contacted in Feb-March 2016. I am their customer since last...
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