Mobikwik Customer Care
One Mobikwik Systems Pvt. Ltd.
Website: | www.mobikwik.com |
Address
2nd Floor, Orchid Centre, Golf Course Road, Sector 53 Gurgaon Gurgaon District Haryana India - 122002 |
Customer Care Phone Numbers and Contacts
Customer satisfaction rating

So far so good - The company responded to our notifications and is working on resolving complaints.
Working hours
Mon | 08:00 am - 10:00 pm |
Tue | 08:00 am - 10:00 pm |
Wed | 08:00 am - 10:00 pm |
Thu | 08:00 am - 10:00 pm |
Fri | 08:00 am - 10:00 pm |
Sat | 08:00 am - 10:00 pm |
Sun | 08:00 am - 10:00 pm |
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Mobikwik Complaints & Reviews
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Mobikwik — Amt deducted from bank act but wallet not updated
Rs. 581 dedcted from bank account via upi, shows in history as successful transaction but mobikwik wallet not updated so far.after that i made a transaction of Rs 5 which is updated immidiadiately but Rs 581 is not updated so far.
Order id is 5b852475a0697
Order id is 5b852475a0697
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Mobikwik — Electricity Bill Payment Issue
Please note I have done a payment of Rs.1422 against electricity bill (CESCOM) on 1st Jan 2021. The amount of Rs. 1422 has been deducted from my bank account against the transaction reference number[protected]. But I have not got any confirmation from your end on the same. I again checked the electricity bill on Karnataka mobile one app. It still shows the outstanding amount of Rs.1422. Kindly check and reverse the amount of Rs. 1422, so that I can re initiate the payment.
Thanks & regards
Thimmaiah K A
Mobile [protected].
Thanks & regards
Thimmaiah K A
Mobile [protected].
Complaint Status
[Jan 07, 2021] Mobikwik customer support has been notified about the posted complaint.
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Mobikwik — Refund not got initiated by myntra 15 days ago .....
I paid to myntra through mobikwik net banking and then i returned the product so myntra initiated a return secessfullt on 25 december 2020 but it has been 7 january 2021 but i didnt got my refund...
REFRENCE NO.:[protected]
REFRENCE NO.:[protected]
Complaint Status
[Jan 07, 2021] Mobikwik customer support has been notified about the posted complaint.
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Mobikwik — Bank fraud
Rahul sharma [protected] on guise of helping fo cr of gold sold had drc15000 and transferred to mobikwik and vallet was looted
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Dues payment rs 927.73 of mobikwik was not done on 5th jan2021 at 16:47:06., but amount deducted from my account while making...
Mobikwik — Order no.Vmbk9531288857/ dt.05-12-2020 5.52pm
The amount paid through wallet Rs.18600/- is not paid to the Merchant. I made so many queries through ticket nos.
ticket ID 17570862, 17752670, 17777051
Till date there is no response from your end. I request you to kindly check and pay to the Merchant (MFIN) immediately.
The Mfin is making so much penalty on my due. So it is most urgent.
Thanks & Regards
R RAVEENDRAN
ticket ID 17570862, 17752670, 17777051
Till date there is no response from your end. I request you to kindly check and pay to the Merchant (MFIN) immediately.
The Mfin is making so much penalty on my due. So it is most urgent.
Thanks & Regards
R RAVEENDRAN
Complaint Status
[Jan 06, 2021] Mobikwik customer support has been notified about the posted complaint.
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Mobikwik — Blue card unblock to zaakpay
My american express card blue card blocked by zaakpay so plzzzz my blue card unblock to zaakpay app
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Call came from customer care number
They told me to download ANYDESK app for further payment
Total 15000...
They told me to download ANYDESK app for further payment
Total 15000...
Mobikwik — electricity bill paid by mobikwik but mseb denies receiving any payment
I have paid electricity bill of Rs. 1350/- through Mobikwik Android Application on 14th March 2020 at 1:59 pm. The Operator Reference Number is MK01009do6iy
Mobikwik Order ID is MK[protected]
My MSEB Consumer Number is[protected]
I have launched numerous tickets through Mobikwik Support but the response is to get a written confirmation from the operator (MSEB) that they have not received the payment.
However, the operator (MSEB) refuses to provide any written confirmation saying it is not their duty to provide any random confirmation letter or email. Any more requests results in their rude behaviour with us.
It has been more than 10 months and the issue is still not resolved.
Mobikwik Order ID is MK[protected]
My MSEB Consumer Number is[protected]
I have launched numerous tickets through Mobikwik Support but the response is to get a written confirmation from the operator (MSEB) that they have not received the payment.
However, the operator (MSEB) refuses to provide any written confirmation saying it is not their duty to provide any random confirmation letter or email. Any more requests results in their rude behaviour with us.
It has been more than 10 months and the issue is still not resolved.
Complaint Status
[Jan 04, 2021] Mobikwik customer support has been notified about the posted complaint.
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Mobikwik — Deducted an amount of 463.75 twice on 24th December 2020
On December 24th 2020 during purchase on Myntra I paid through Mobikwik app my money deducted twice an amount of Rs. 463.75 twice but order was failed.
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Dear Sir/Madam,
I regret to inform you that, I make an upi transaction of ₹187 for Tata Sky Dth recharge...
I regret to inform you that, I make an upi transaction of ₹187 for Tata Sky Dth recharge...
I had done a amazon gift card purchase of 100 ...where 97 rupees were debited from my account and 3 supercash . But i havent...
Mobikwik — Fraud Site
Hello My name is Ruhi, i am belong to ferozepur city, Mobikwik Site Any without information deduct from my bank account, after that i transfer my money from wallet to my account, then extra charges apply from this side. its fair without any info you people deduct money.
Complaint Status
[Jan 01, 2021] Mobikwik customer support has been notified about the posted complaint.
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I, Shinoj.K.G is holding a MOBIKWIK account. I was holding an amount of Rs.2800.13 in my wallet on 16/12/2020.
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Mobikwik — My money from debit card is debited of 299 rs but transaction failed
I had to make a payment of 299 where i used my sbi debit card. The payment was failed but my money from my account was debited. I have the transaction details. My transaction is not even showing in mobiwik app. I need a refund immediately
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Mobikwik — Amount Debited from my wallet but not credited to my Account nor amount not returned to my wallet
Hi.I have made a transaction for Rs 10499 from Mobikwik wallet to a account on 28.11.20 but it was failed & i have waited for 48hrs as per mobikwik instruction to return the money to my wallet but after 1 Month my money was not returned to my wallet.
My ticket no is #17257882. Pls do the needful to get my money back.
My ticket no is #17257882. Pls do the needful to get my money back.
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Mobikwik — Credit card payment still showing pending after 2 days.
Mobikwik complaint Ticket no. 17651390. Still after 2 days showing pending.
Please resolve my issue at the earliest as my due date of credit card bill payment is 30/12/2020.
Please resolve my issue at the earliest as my due date of credit card bill payment is 30/12/2020.
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Mobikwik — Recharge is not complete
Recharge not complete but paisa account se cut gaya hai paisa refund v nahi hua hai
Complaint Status
[Dec 29, 2020] Mobikwik customer support has been notified about the posted complaint.
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Latest Resolved
- Imps transaction pending since 5th january 2021
- My Jio recharge not successful and amount was deducted from mobikwik wallet.
- PG transaction
- Invoice not available for transaction and money deducted from my account but not credited in Tata Sky Dth account
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- Money debited payment failed
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- Payment failed but money debited from my account
- Amount not refunded into account
- Amount deducted from my account but not transferred to the merchant site
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