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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 2

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C
chandrakanthpasham
Feb 6, 2024
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Unable to pay mobikwik zip

Address:FLAT 301, ALI LAXMAN RESIDENCY, CHAITANYA ENCLAVE, KHAJAGUDA

Recently a fraud happened in mobikwik for 9540 on the same day i call customer care and disabled my account, I raise a complaint a case in cyber crime and they recovered 6100 and 3440 bance is pending and zip bill generated i am unable to pay due to my account is disable, i asked customer care to send the link to pay the send the link but its failing all the time, i called them several times to active my account they refused, and asked them...
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Vijay Kumar

Address:Hosur

Dear sir my name is Vijay Kumar account problem I'm mobikwik [protected] this my number sir my account is user service disable showing sir plz help me ......
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Address:Mumbai

From :
Shyam Ahuja
Ulhasnagar

Respected Sir/Madam,

I have been calling and sending mail to Mobikwik since 16th January 2024 regarding a debit in my Mobikwik Wallet for Rs.5000 while doing a transfer of 5000 from Wallet to Bank of India Account: [protected].

It’s a Technical Failure happened in Mobikwik on 16th Jan’24 and Bank of India is not involved in this transaction...
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S
Shaginasheikh
Jan 24, 2024
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Harassment calls blackmailing

Harrassing me blackmailing me unknown unknown numbers and used abused lungauge to my contact list and my relatives please stop this nonsense its not listen my condition..and call again and again to my relatives i request you please stop this person.that person says my name is rahul nd he tourcher me for payment he continues calling my relatives please stop this...
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U
Uma Kanta Dahal
Jan 18, 2024
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My mobikwik wallet Kyc complete it hasn't happened

Address:Sandhar Engineering private limited company

The account was opened 2 years ago today. But still I am worried about any ckc...
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R
Rohitsx
Jan 4, 2024
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Contact service online complain 8388021728calls

Address:Mumbai

I have taken a ZIP loan of 5000 Rs. I am unable to pay the amount due to medical emergency and informed the company about the same. I have requested some time to do the needful. Its not been a month even. Their agents are continuously calling me and now they are threatening me to call my contact list which they have hacked and moreover they have threatened to use my aadhar cards photo as well. How can RBI registered company sell our data...
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A
AS@2410
from Kolkata, West Bengal
Jan 3, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment by Recovery agency

I have taken a ZIP loan of 5000 Rs. I am unable to pay the amount due to medical emergency and informed the company about the same. I have requested some time to do the needful. Its not been a month even. Their agents are continuously calling me and now they are threatening me to call my contact list which they have hacked and moreover they have threatened to use my aadhar card photo as well. How can RBI registered company sell our data to...
+1 photos
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I missed my Emi and mobikwik starts calling me alot of time in a day with different numbers then they start harassing me and after that the Agents named Arohi Jain and her mates keeps calling my friends and relatives and harassing them, i didn't share my contact list, still they have my whole contacts. I even paid half of the amount early but still they are calling my relatives and abusing them.
Sharing their no.
[protected]br...
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M
Moomin Bin Nisar
from Kupwara, Jammu and Kashmir
Jan 2, 2024
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Unauthorized Rent Payment and Lack of Transaction Details

Am writing to express my dissatisfaction and concern regarding a recent transaction I attempted to make through your platform, specifically using Zip for rent payment.On 2 january 2024, I initiated a rent payment transaction via Mobikwik's Zip feature to my landlord. However, despite the funds being debited from my Zip wallet, there has been no response or confirmation from my landlord's end. Furthermore, I have not received any transaction...
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Mobikwik Zip pay later repayment done but not updated in Mobikwik app.
Date. 1/1/2024 for Rs 18716.72 using Gpay. UPI transaction ID.[protected]

BEENA T PALAKKAD...
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M
macmilind
Dec 28, 2023
Jan 3, 2024
This thread was updated on Jan 3, 2024
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Credit card payment failed

I made credit card payment of Rs. 9681 on 20 December 2023 but amount is not credited to credit card account. Please refund my amount....
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Manigandan banglore agent from mobikiwik and Selvam p kerala agent from mobikiwik harassing and giving life threatening calls to my mother Dhanyamol ks mobikiwik user
User name Dhanya mol ks
Number [protected]
Make some help please to take complaint but today my mother and another women will suffer from this mental torture life threatening one mobikiwik is not an useful don't use that one my kind request...
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Dhanymol ks
[protected]
Mobikiwik zip amount consumed 22000

There is two members one is manigandan mobikiwik agent from banglore and Selvam his colleague working in mobikiwik torturing just for 15 days due repayment around one month ... My mother telling she will wait this time just week of time the mobikiwik is threatening her life by words seriously this is not an good way to collect money they are cheap slum...
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M
macmilind
Dec 26, 2023
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Card bill payment issue

I made payment of credit card bill amout debited from Bank but it is not credited to credit card account. I raise this issue many times in Mobikwik but no action taken so far....
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A
AsmaMasood
Dec 14, 2023
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Amount debited but bill not adjusted

Hi team,
This is to inform you that I have made a payment a of INR 1003/- but still in the app it shows it is pending and this is everytime. Previously also I faced the same issuess and I had to chase the support to get my money back by raising it ti twitter & social media.
I humbly request you please help me in getting my money back and bann this type of Apps who are actually make SCAM with the innocent people...
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N
Neelanjana Basu Roy
Dec 11, 2023
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Fraudulent transactions on Nov 6th

Address:Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003, India

This is to report fraudulent activity that occurred in my mobikwik zip account at 10 pm, ist on 6th november, 2023. I received 2 simultaneous calls in my number from verified mobikwik number, i repeat verified mobikwik number to stop an unauthorized login as my account was accessed by someone else and asked me to type otp that i received on the dial pad while being on call. As soon as it was completed, hackers accessed my mobikwik wallet...
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Address:Mobikwik Head Office Address 2nd Floor, Orchid Centre, Golf Course Road, Sector 53 Gurgaon Gurgaon District Haryana India 122002
Website:www.mobikwik.com

I hope this letter finds you well. I am writing to express my deep concern and dissatisfaction with the service I have received regarding my recent loan disbursement on 10 Aug 2023 UTR NO: CMS[protected] and subsequent issues with the collection process which have not even been credited to my account.

On August 10, 2023, I was expecting a loan amount to be credited to my account, as per the loan agreement. However, to my dismay,...
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S
Sushant3726
from Bengaluru, Karnataka
Dec 4, 2023
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Repayment of ZIP bill

My account was disabled last on 21 November 2023 due to your fraud activity, I was looted for Rs 37000. Now the bill has been generated and now I can't repay the bill. As mobikwik is disabled.
Your support is non responsive how I suppose to repay??
Your service is pathetic....
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ashishv1230
from Lucknow, Uttar Pradesh
Dec 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complain regarding not to clearing my dues and waiver off my dues

My Name is ashish kumar. I using mobikwik from last 1 year and clear all my dues on time. But in this month i was not able to pay on time so they charge me apprx 1400 rupees penalty. But i pay full amount as given by mobikwik executive they told me pay only 9366 rupee and rest amount will waive off. I pay 9400 on 25 november 2023 and call them for weiver off. They are not clearing my dues and i call sms them but they blocked me. My penalty...
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H
hkjha
Nov 30, 2023
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ZIP wallet fraudulent activity

Website:mobikwik zip wallet

I have a received a call on 31 Oct at 11.53 pm with IVR mentioning my account is attempting unauthorized sign in and asked to press an OTP disable to the login. However It is actually an OTP to login to the account. They have paid credit card bill for an amount of approx 59K from my zip wallet. I am unable to get a resolution. I had informed to mobikwik fraudulent mail and the case is also registered with cyber crime and is under process...
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