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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 2

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S
seema82
Oct 17, 2024
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Flexi product withdrawn and my investment blocked without my consent.

Address: H.no. 740 Sector 7 UE Karnal

I had invested my money in Mobikwik flexi option where company provide flexi option to deposite & withdraw invested amount any time where as company also offering plus option where investment gets invested for locking period on higher rate of interest.

But my money is blocked by mobikwik without my consent and confirmation and only trench amount is its getting released 12th of every month which was neither anywhere communicated...
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S
Sambhavv5
from Patna, Bihar
Oct 7, 2024
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Delayed Refund and Technical Issues with MobiKwik Zip Pay Later Wallet

I ordered a product from Myntra on July 10, 2024, worth ₹930, which I paid for using MobiKwik Zip Pay Later wallet. When I returned the order, I received a refund of ₹911.74 on October 1, 2024, at 08:24 PM back into my MobiKwik Zip wallet. However, when I try to withdraw this amount and link my bank account, the transaction remains pending and fails.
Yesterday, when I contacted MobiKwik customer care, they asked me to raise a complaint...
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Gagana1303
Sep 12, 2024
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Dear Team,

I haven't done anything wrong with my mobikwik account but unfortunately my account got disabled, I requested to enable my account 5 days back to validation team but still it was not enabled nor not received any response I submitted required documents also with my mail [protected]@gmail.com, please re enable my account as soon as possible.

Thanks,
Gagana.
Mobikwik customer support has been notified about the posted complaint.
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    V
    viveknarra
    Sep 11, 2024
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    Mobikwik xtra money withdrawal not received in linked bank account and status is showing as pending from past 10days

    Address: Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003, India

    I have withdrawal my xtra investment of 105000 on 03-sep-2024 and till now i didn't received my money in bank account and the transaction is showing as pending.
    Below are the detail of the transacetion and Mobikwik account
    Registered mobile number: [protected]
    Registered mail id: [protected]@gmail.com
    Transaction id : P2P-76741675720158892608150...
    +1 videos
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    V
    vickky1999
    Sep 6, 2024
    Sep 6, 2024
    This thread was updated on Sep 6, 2024
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    Hi,

    I have done a withdrawal of Rs105000/- from mobikwik xtra and its been more than 3 days now still the amount not credited to my bank account and the status of withdrawal is showing as Pending.

    Amount - Rs 105000
    invested Transaction Id: 2015889260986318114350
    withdrawl Transaction ID - P2P-76741675720158892608150

    Date of withdrawl - 03 Sep2024, 9:00 AM
    Linked Bank Account (Receiving bank account) - Canara Bank

    Kindly check and pls return my money. I am in urgent need of money.
    Mobikwik customer support has been notified about the posted complaint.
    Sep 06, 2024
    Updated by vickky1999     withdrawl screenshot
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      R
      RitikaRani03
      from New Delhi, Delhi
      Aug 21, 2024
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      Address: Unit No. 102, 1st Floor, Block-B, Pegasus One,. Golf Course Road,. Sector-53, Gurugram,. Haryana-122003,. India.

      There was a unauthorized transaction in my account with mobile number [protected]. Email - [protected]@gmail.com

      I reported the txn but my mobikwik account was freezed and it has been more than 10 days but no response.
      Txn date[protected]
      TxId - [protected]

      i have a huge investment in their product and now i want to withdraw but as my account is freezed, I am not able to do the same.

      Kindly help with unfreezing my account
      Mobikwik customer support has been notified about the posted complaint.
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        S
        sagar482
        from Mumbai, Maharashtra
        Aug 9, 2024
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        Address: mumbai

        I have used mobikwik before 1 year for testing recharge.
        After 2 months i got calls from company mobikwick person says me to pay 253 rs after that your account is closed. I have paid alredty 253 ammount with penelty. But agents call mi and showing 2000 amount with penalty's. I have used only 100 rs for zip testing alredy paid amouunt is 253 rs with penalty. They are making huge fraud with many peoples.
        Mobikwik customer support has been notified about the posted complaint.
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          T
          Tripurari kumar 954
          Jul 23, 2024
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          Rent Payment not credited to landlord

          It's been 10 days my rent payment has not been credited to beneficiary account yet. I've transferred rent payment of 13000 rupees to my landlord account on 12 th July it's showing successful on 15th July, but not credited on landlord account yet. I've raised ticket on same issue on 17th July with landlord account transaction details but no resolution provided by your customer care team yet .I've called mobikwik customer customer care so many...
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          M
          [email protected]
          Jul 16, 2024
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          Discrepancy in Credit Bureau Report - Request for Correction

          Dear Sir/Madam,

          I hope this message finds you well. I am writing to bring to your attention a significant discrepancy in my CIBIL score report that needs immediate rectification.

          Upon reviewing my latest credit report from CIBIL, I have discovered that my loan with TRANSACTREE TECHNOLOGIES PVT LTD is incorrectly listed as two separate accounts. Here are the details:

          Original Loan Account:
          br...
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          Dhaval3456
          from VADODARA, Gujarat
          Jul 7, 2024
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          Fraud from ivr called debited 2 transaction from wallet

          Address: Gujarat

          Hello, On 31th May'24 night at 19:55, i recieved a call from [protected] and this call was automated ivr call which said "someone is trying to transaction of Rs.1499/- to your mobikwik account, press 1 to reject the transaction", then i pressed 1. After this ivr asked to enter the pin which i had received in sms to confirm my identity. I entered otp on ivr and within 3 minutes 2 txn from my mobikwik zip balance happened worth Rs. 1499/- at...
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          T
          Tanneru Jagan
          Jun 28, 2024
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          Money was debited from my account

          The incident was happened on 26th June 2024.
          My amount was debited from my card to Mobikwik, through unfortunate wrong call.
          Take action immediately and resolve my problem as soon as possible.
          1499/- was debited twice from my account totally 2998/- was debited, return the ammount....
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          M
          manisubbu11
          from Narasaraopet, Andhra Pradesh
          Jun 25, 2024
          Jun 26, 2024
          This thread was updated on Jun 26, 2024
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          Resolved

          Withdrawn amount showing in progress

          Hi,

          I have done a withdrawal of Rs 5000/- from mobikwik xtra plus and its been more than 13 days now still the amount not credited to my bank account and the status of withdrawal is showing in progress.

          Registered mobile number: [protected]
          Amount - Rs 5000
          Transaction ID - P2P-8596771512984644736465
          Date - 12 JUNE 2024
          Linked Bank Account (Receiving bank account) - [protected]br...
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          S
          Sunil Kumar Tomar
          Jun 24, 2024
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          complaint regarding harassment and safety issues with mobikwik application

          Address: Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003, India

          Dear Sir/Madam,
          I hope this message finds you well. I am writing to bring to your attention a distressing situation I have encountered with Mobikwik regarding an instant loan I availed in August 2023.
          Despite maintaining regular payments, I faced challenges with my bank account in May 2024, resulting in a delay of 10-12 days for that month's EMI. Unfortunately, during this period, I was subjected to severe harassment by Mobikwik...
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          A
          Akasharya0009
          from Mysore, Karnataka
          May 9, 2024
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          Dear sir/madam

          Please help me

          8th may 2024, my mobikwik wallet balance deduct of rupees 9521 for ixigo. Some fraud linked my account and made this transaction please help me to get back my money please.

          Please unlink him from my account.

          I'm waiting for your reply.

          Thank you
          Akash N
          Mobikwik customer support has been notified about the posted complaint.
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            K
            Kaki Tharun
            May 8, 2024
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            Address: Gurugram
            Website: mobikwik

            Hi my name is durga mahesh i want to no y mobikwik is showing that i have pending loans when checking my credit score plz tell me what is this and y it has happened to me remove it mistake it is not depicting the loan in mobikwik app but it was in credit score therefore delete mistakdecrease my contact details are phone number is : [protected] and my email adress is : [protected]@gmail.com
            Mobikwik customer support has been notified about the posted complaint.
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              P
              Premjyoti Suryakanta ojha
              May 7, 2024
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              I had booked a tatkal e-ticket on IRCTC via Mobiquik wallet on 5th may 2024. Since that ticket didn't get confirmed, I had to cancel that. According to IRCTC, they have sent the refund to original source of payment, but still I am not seeing this reflected on my Mobiquik wallet.

              Mobiquik Order ID - [protected]
              IRCTC Refund ID - [protected]
              Amount - 1750
              Mobikwik customer support has been notified about the posted complaint.
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                B
                beskolkata
                May 2, 2024
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                Clear trip is clearly saying they didn't recieve the money so you all are cheating on my money.I will sue mobikwik in court.In 2 transactions I lost almost 11000 money.

                My name is Sulagno Banerjee and my mobile no is [protected].I made 2 transactions through mobikwik to clear trips to buy air tickets.2 times money got deducted but clear trip is saying that they didn't recieve the money and mobikwik is saying that payment is success.So when I can expect my refund???Almost 11000 rupees gone. My both successful order I'd in mobikwik are [protected] and [protected]. Please tell where my money is gone???
                Mobikwik customer support has been notified about the posted complaint.
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                  K
                  Kasera551
                  from Mumbai, Maharashtra
                  Apr 23, 2024
                  Apr 23, 2024
                  This thread was updated on Apr 23, 2024
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                  Rent is not yet transferred to the landlord, even though money was debited by Mobikwik two days back i.e. on 21 April 2024. Transaction ID is MBK[protected].
                  Mobikwik customer support has been notified about the posted complaint.
                  View replies
                  Call me [protected]
                  Reply
                  Kasera551's [Complaint's author] reply, Apr 23, 2024
                  Give your contact number
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                    M
                    maddina prudhviram
                    from Chennai, Tamil Nadu
                    Apr 22, 2024
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                    My email linked to other peoples mobile number but company not helping to unlink it. I fear it may be misused by other parties, I'm open to provide all necessary documentation but please help unlink with other person number and link with my number.
                    Mobikwik customer support has been notified about the posted complaint.
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                      M
                      Muskan_yadav
                      from Jabalpur, Madhya Pradesh
                      Apr 17, 2024
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                      Payment status pending

                      I paid a rent from my credit card. The amount from it got deducted but the receiver didn't get the amount which I paid. The mobikwik is showing the status of transaction as pending . Kindly complete my transaction as I need to pay me rent to the Landlord...
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