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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 2

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A
Akasharya0009
from Mysore, Karnataka
May 9, 2024
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Dear sir/madam

Please help me

8th may 2024, my mobikwik wallet balance deduct of rupees 9521 for ixigo. Some fraud linked my account and made this transaction please help me to get back my money please.

Please unlink him from my account.

I'm waiting for your reply.

Thank you
Akash N
Mobikwik customer support has been notified about the posted complaint.
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    K
    Kaki Tharun
    May 8, 2024
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    Address: Gurugram
    Website: mobikwik

    Hi my name is durga mahesh i want to no y mobikwik is showing that i have pending loans when checking my credit score plz tell me what is this and y it has happened to me remove it mistake it is not depicting the loan in mobikwik app but it was in credit score therefore delete mistakdecrease my contact details are phone number is : [protected] and my email adress is : [protected]@gmail.com
    Mobikwik customer support has been notified about the posted complaint.
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      P
      Premjyoti Suryakanta ojha
      May 7, 2024
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      I had booked a tatkal e-ticket on IRCTC via Mobiquik wallet on 5th may 2024. Since that ticket didn't get confirmed, I had to cancel that. According to IRCTC, they have sent the refund to original source of payment, but still I am not seeing this reflected on my Mobiquik wallet.

      Mobiquik Order ID - [protected]
      IRCTC Refund ID - [protected]
      Amount - 1750
      +2 photos
      Mobikwik customer support has been notified about the posted complaint.
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        B
        beskolkata
        May 2, 2024
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        Clear trip is clearly saying they didn't recieve the money so you all are cheating on my money.I will sue mobikwik in court.In 2 transactions I lost almost 11000 money.

        My name is Sulagno Banerjee and my mobile no is [protected].I made 2 transactions through mobikwik to clear trips to buy air tickets.2 times money got deducted but clear trip is saying that they didn't recieve the money and mobikwik is saying that payment is success.So when I can expect my refund???Almost 11000 rupees gone. My both successful order I'd in mobikwik are [protected] and [protected]. Please tell where my money is gone???
        Mobikwik customer support has been notified about the posted complaint.
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          K
          Kasera551
          from Mumbai, Maharashtra
          Apr 23, 2024
          Apr 23, 2024
          This thread was updated on Apr 23, 2024
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          Rent is not yet transferred to the landlord, even though money was debited by Mobikwik two days back i.e. on 21 April 2024. Transaction ID is MBK[protected].
          Mobikwik customer support has been notified about the posted complaint.
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          Call me [protected]
          Reply
          Kasera551's [Complaint's author] reply, Apr 23, 2024
          Give your contact number
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            M
            maddina prudhviram
            from Chennai, Tamil Nadu
            Apr 22, 2024
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            My email linked to other peoples mobile number but company not helping to unlink it. I fear it may be misused by other parties, I'm open to provide all necessary documentation but please help unlink with other person number and link with my number.
            Mobikwik customer support has been notified about the posted complaint.
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              M
              Muskan_yadav
              from Jabalpur, Madhya Pradesh
              Apr 17, 2024
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              Payment status pending

              I paid a rent from my credit card. The amount from it got deducted but the receiver didn't get the amount which I paid. The mobikwik is showing the status of transaction as pending . Kindly complete my transaction as I need to pay me rent to the Landlord...
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              A
              AJITH Sivan
              Apr 11, 2024
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              Address: 2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana 122002

              I made credit card bill on April 1st rs.40000, that amount didn't credited to my credit card and when I checked the app its showing failed. I sent multiple mail to mobiwik support team and grievance team I didn't get any single response from their end even I called several times from there also I didn't get any respond, they will say 48hrs to wait and now it's been 11days till now they can't solve my Complient, so requesting you to please refund my amount to my account.
              Mobikwik customer support has been notified about the posted complaint.
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                D
                Dr. Abhishek mishra
                Apr 8, 2024
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                They are sending me to repay the loan which is not on mine name also

                Address: House1 ekta nagar kalli paschim

                With due respect I am giving u guys last warning because even after telling you that I am not deepak to whom u have issued the loan on phone [protected] I am abhishek mishra who has recently purchased the new jio sim and this no is allotted to me from the company itself and I am not Deepak

                So stop sending message to repay the loan of deepak to me and u guys are keep sending me messages and call

                This is my last...
                +2 photos
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                S
                Shibaji Chattopadhaya
                from Hyderabad, Telangana
                Apr 5, 2024
                Apr 5, 2024
                This thread was updated on Apr 5, 2024
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                Resolved

                house rent payment failed. refund amount not received. convenience fee deducted.

                Hi,
                My MobiKwik Order ID for House Rent payment transaction is: MBK[protected]. I tried to pay my house rent using my HDFC credit card ending with 5202 today for an amount of Rs. 22000 from MobiKwik. I was charged an additional convenience fee of Rs. 387.20. However, the rent payment has failed and I've been informed by MobiKwik that Rs. 22000 has been refunded to my HDFC credit card. Now I'm in a lot of trouble. Firstly, my rent payment...
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                V
                vemulaakshay12
                Apr 3, 2024
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                The rent payment showing successfull but amount not credited in my bank account pls do something faster because I took those money from MobiKwik zip I have to pay the bill by April 5th I took the money on march 31st but still they were not credited in my landlord account
                My mobile no [protected]
                Mail [protected]@gmail.com
                +1 photos
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                  B
                  Bharatpariharbunny
                  from Sakti, Chhattisgarh
                  Apr 2, 2024
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                  Facing issue while repayment of ZIP pay later money.

                  Address: Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003, India. Ph. No. - 080-69808320

                  I'm facing issue while paying bill of mobikwik zip money. I have taken loan of 5000 on 19 march 2024 from mobikwik zip pay later and when its bill generated I tried to repay the loan before due date. But I am facing issue technical issues and other problems while doing repayment of the loan. My due date is till 5 April 2024. It's been 2 days I have been trying to repay but still facing the same issue. I have even contacted customer service...
                  +3 photos
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                  A
                  Ajay Varada
                  Apr 2, 2024
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                  harassing and threatening

                  I'm using Mobikwik wallet since approximately 3 years and I'm paying their dues on time but due to some financial uncertainties i wasn't able repay last month and I've told them that I'll pay but I need few more days time but they are threating me and calling all my contacts and disturbing them when they are busy with their works. and texted me by stating he is a lawyer and a legal notice in whatsapp.

                  agent num : [protected]...
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                  R
                  rakesh agrawal96
                  Mar 27, 2024
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                  Dear sir/ Madam,

                  I'm finding fraudulent activity on my CIBIL report in the name of TRANSACTREE TECHNOLOGIES PVT. LTD

                  They have shown an amount of Rs 6000/- in which they have entered my PAN card details, name and phone no.

                  I have also submit a another complaint against this on cosumer complaint portal and also followup by mail regular to mobikwik helpline but not get any proper resolution regardig this.
                  the finance companies share data anythng to CIBIL institute without checking and confirming.
                  they misguide to consumer about their loan and their datas.

                  My Mobile No. [protected]
                  Mail ID: rakesh.[protected]@gmail.com
                  PAN No. ASCPR4270M
                  Mobikwik customer support has been notified about the posted complaint.
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                    M
                    Manasa1997
                    Mar 22, 2024
                    Apr 17, 2024
                    This thread was updated on Apr 17, 2024
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                    I did fund transfer of 49000 from credit card, it is debited from my credit card but not credited to my bank account, status is showing as pending. I really the money for hospital bill. Kindly resolve the issue asap
                    +1 photos
                    Mobikwik customer support has been notified about the posted complaint.
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                    I also did fund transfer of 7500 from credit card it is debited from my credit card but not credited to my bank account, status is showing as pending. I really want the money to pay my rent. Kindly resolve the issue asap
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                      M
                      Manasa1997
                      Mar 22, 2024
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                      I did fund transfer of 49000 from credit card, it is debited from my credit card but not credited to my bank account, status is showing as pending. I really the money for hospital bill. Kindly resolve the issue asap.
                      Mobikwik customer support has been notified about the posted complaint.
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                        T
                        Tushar251234
                        Mar 20, 2024
                        Mar 25, 2024
                        This thread was updated on Mar 25, 2024
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                        Resolved

                        Mobikwik xtra money withdrawal not received in linked bank account

                        Hi,

                        I have done a withdrawal of Rs 4500/- from mobikwik xtra and its been more than 5 days now still the amount not credited to my bank account and the status of withdrawal is showing successful.

                        Amount - Rs 4500
                        Transaction ID - P2P-9680275325584382238315
                        Unique Transaction Ref No. - CMS[protected]
                        Date - 15 March 2024, 8:46PM
                        Linked Bank Account (Receiving bank account) - Paytm...
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                        C
                        Chaudharyyy
                        from Surat, Gujarat
                        Mar 20, 2024
                        Mar 22, 2024
                        This thread was updated on Mar 22, 2024
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                        Hello team, while doing kyc it shows adhar card already linked with another number. I do have only one contact number since begining and i feel someone is misusing my adhar details. Please help me with the same asap
                        Mobikwik customer support has been notified about the posted complaint.
                        Mar 22, 2024
                        Updated by Chaudharyyy                         Any update on this??? I have only once active number since beginninb
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                          D
                          DeepakJha@123
                          Mar 20, 2024
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                          Address: 7A, 2nd Floor, Vikram Vihar, Ring Road, Lajpat Nagar - 4, New Delhi- 110024, India

                          Hi,
                          I have unauthorised loan which I have not used and I was not aware of this loan also. It has decreased my credit score also and showing to pay outstanding balance of 22243 to pay loan of 5000. I have been using only MobiKwik zip balance which I have paying on time always. But don’t know how this loan is showing in my credit score. Please resolve this issue as soon as possible.i have tried to calling customer care also but no one is picking up call.so that why i am writing mail if someone can look into it this is very serious issue.

                          Loan Detail:
                          Loan Provider - TRANSACTREE (Lendbox)
                          Loan Amount - 5000
                          Amount Overdue - 22243
                          Loan Opened Date - 22/09/2023
                          Account Number - 7010826U
                          This loan is not Belong to me i have never taken any loan from Transactree

                          Best
                          Deepak Jha
                          [protected]
                          Mobikwik customer support has been notified about the posted complaint.
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                            M
                            mahendra dasgude
                            Mar 18, 2024
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                            Ticket ID - 15233326 | Closed Ticket Reopened -14947402

                            Dear MobiKwik,

                            This is my final warning to stop the continuous calls and threats from your recovery team, specifically from the number +91 [protected]. I want to make it clear that I am not responsible for the fraud that occurred without my knowledge, and your platform's lack of security measures is deeply concerning.

                            Cease all communication immediately. Failure to do so will compel me to report this matter to...
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