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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 3

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M
Muskan_yadav
from Jabalpur, Madhya Pradesh
Apr 17, 2024
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I paid a rent from my credit card. The amount from it got deducted but the receiver didn't get the amount which I paid. The mobikwik is showing the status of transaction as pending . Kindly complete my transaction as I need to pay me rent to the Landlord
Mobikwik customer support has been notified about the posted complaint.
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    A
    AJITH Sivan
    Apr 11, 2024
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    Address: 2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana 122002

    I made credit card bill on April 1st rs.40000, that amount didn't credited to my credit card and when I checked the app its showing failed. I sent multiple mail to mobiwik support team and grievance team I didn't get any single response from their end even I called several times from there also I didn't get any respond, they will say 48hrs to wait and now it's been 11days till now they can't solve my Complient, so requesting you to please refund my amount to my account.
    Mobikwik customer support has been notified about the posted complaint.
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      D
      Dr. Abhishek mishra
      Apr 8, 2024
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      Address: House1 ekta nagar kalli paschim

      With due respect I am giving u guys last warning because even after telling you that I am not deepak to whom u have issued the loan on phone [protected] I am abhishek mishra who has recently purchased the new jio sim and this no is allotted to me from the company itself and I am not Deepak

      So stop sending message to repay the loan of deepak to me and u guys are keep sending me messages and call

      This is my last warning to company stop sending me message other wise i will file complain of harrasing and mental torture i am a doctor and i cant focus on my patient any issue to them MOBIKWIK WILL BE RESPONSILE

      Contact deepak not me I am abhishek mishra
      Mobikwik customer support has been notified about the posted complaint.
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        S
        Shibaji Chattopadhaya
        from Hyderabad, Telangana
        Apr 5, 2024
        Apr 5, 2024
        This thread was updated on Apr 5, 2024
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        Resolved

        house rent payment failed. refund amount not received. convenience fee deducted.

        Hi,
        My MobiKwik Order ID for House Rent payment transaction is: MBK[protected]. I tried to pay my house rent using my HDFC credit card ending with 5202 today for an amount of Rs. 22000 from MobiKwik. I was charged an additional convenience fee of Rs. 387.20. However, the rent payment has failed and I've been informed by MobiKwik that Rs. 22000 has been refunded to my HDFC credit card. Now I'm in a lot of trouble. Firstly, my rent payment...
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        V
        vemulaakshay12
        Apr 3, 2024
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        The rent payment showing successfull but amount not credited in my bank account pls do something faster because I took those money from MobiKwik zip I have to pay the bill by April 5th I took the money on march 31st but still they were not credited in my landlord account
        My mobile no [protected]
        Mail [protected]@gmail.com
        Mobikwik customer support has been notified about the posted complaint.
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          B
          Bharatpariharbunny
          from Sakti, Chhattisgarh
          Apr 2, 2024
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          Facing issue while repayment of ZIP pay later money.

          Address: Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003, India. Ph. No. - 080-69808320

          I'm facing issue while paying bill of mobikwik zip money. I have taken loan of 5000 on 19 march 2024 from mobikwik zip pay later and when its bill generated I tried to repay the loan before due date. But I am facing issue technical issues and other problems while doing repayment of the loan. My due date is till 5 April 2024. It's been 2 days I have been trying to repay but still facing the same issue. I have even contacted customer service...
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          A
          Ajay Varada
          Apr 2, 2024
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          I'm using Mobikwik wallet since approximately 3 years and I'm paying their dues on time but due to some financial uncertainties i wasn't able repay last month and I've told them that I'll pay but I need few more days time but they are threating me and calling all my contacts and disturbing them when they are busy with their works. and texted me by stating he is a lawyer and a legal notice in whatsapp.

          agent num : [protected]
          Mobikwik customer support has been notified about the posted complaint.
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            R
            rakesh agrawal96
            Mar 27, 2024
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            Dear sir/ Madam,

            I'm finding fraudulent activity on my CIBIL report in the name of TRANSACTREE TECHNOLOGIES PVT. LTD

            They have shown an amount of Rs 6000/- in which they have entered my PAN card details, name and phone no.

            I have also submit a another complaint against this on cosumer complaint portal and also followup by mail regular to mobikwik helpline but not get any proper resolution regardig this.
            the finance companies share data anythng to CIBIL institute without checking and confirming.
            they misguide to consumer about their loan and their datas.

            My Mobile No. [protected]
            Mail ID: rakesh.[protected]@gmail.com
            PAN No. ASCPR4270M
            Mobikwik customer support has been notified about the posted complaint.
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              M
              Manasa1997
              Mar 22, 2024
              Apr 17, 2024
              This thread was updated on Apr 17, 2024
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              I did fund transfer of 49000 from credit card, it is debited from my credit card but not credited to my bank account, status is showing as pending. I really the money for hospital bill. Kindly resolve the issue asap
              Mobikwik customer support has been notified about the posted complaint.
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              I also did fund transfer of 7500 from credit card it is debited from my credit card but not credited to my bank account, status is showing as pending. I really want the money to pay my rent. Kindly resolve the issue asap
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                M
                Manasa1997
                Mar 22, 2024
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                I did fund transfer of 49000 from credit card, it is debited from my credit card but not credited to my bank account, status is showing as pending. I really the money for hospital bill. Kindly resolve the issue asap.
                Mobikwik customer support has been notified about the posted complaint.
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                  T
                  Tushar251234
                  Mar 20, 2024
                  Mar 25, 2024
                  This thread was updated on Mar 25, 2024
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                  Resolved

                  Mobikwik xtra money withdrawal not received in linked bank account

                  Hi,

                  I have done a withdrawal of Rs 4500/- from mobikwik xtra and its been more than 5 days now still the amount not credited to my bank account and the status of withdrawal is showing successful.

                  Amount - Rs 4500
                  Transaction ID - P2P-9680275325584382238315
                  Unique Transaction Ref No. - CMS[protected]
                  Date - 15 March 2024, 8:46PM
                  Linked Bank Account (Receiving bank account) - Paytm...
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                  C
                  Chaudharyyy
                  from Surat, Gujarat
                  Mar 20, 2024
                  Mar 22, 2024
                  This thread was updated on Mar 22, 2024
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                  Hello team, while doing kyc it shows adhar card already linked with another number. I do have only one contact number since begining and i feel someone is misusing my adhar details. Please help me with the same asap
                  Mobikwik customer support has been notified about the posted complaint.
                  Mar 22, 2024
                  Updated by Chaudharyyy                   Any update on this??? I have only once active number since beginninb
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                    D
                    DeepakJha@123
                    Mar 20, 2024
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                    Address: 7A, 2nd Floor, Vikram Vihar, Ring Road, Lajpat Nagar - 4, New Delhi- 110024, India

                    Hi,
                    I have unauthorised loan which I have not used and I was not aware of this loan also. It has decreased my credit score also and showing to pay outstanding balance of 22243 to pay loan of 5000. I have been using only MobiKwik zip balance which I have paying on time always. But don’t know how this loan is showing in my credit score. Please resolve this issue as soon as possible.i have tried to calling customer care also but no one is picking up call.so that why i am writing mail if someone can look into it this is very serious issue.

                    Loan Detail:
                    Loan Provider - TRANSACTREE (Lendbox)
                    Loan Amount - 5000
                    Amount Overdue - 22243
                    Loan Opened Date - 22/09/2023
                    Account Number - 7010826U
                    This loan is not Belong to me i have never taken any loan from Transactree

                    Best
                    Deepak Jha
                    [protected]
                    Mobikwik customer support has been notified about the posted complaint.
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                      M
                      mahendra dasgude
                      Mar 18, 2024
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                      Dear MobiKwik,

                      This is my final warning to stop the continuous calls and threats from your recovery team, specifically from the number +91 [protected]. I want to make it clear that I am not responsible for the fraud that occurred without my knowledge, and your platform's lack of security measures is deeply concerning.

                      Cease all communication immediately. Failure to do so will compel me to report this matter to the police, and I will not hesitate to bring these issues to the public's attention through various media channels.

                      https://www.deccanherald.com/india/karnataka/bengaluru/beware-of-ivr-trap-bengal...⇄

                      https://www.zeebiz.com/hindi/banking/mobikwiks-99-million-indian-users-data-hack...⇄

                      https://www.thenewsminute.com/atom/mobikwik-loses-rs-19-crore-its-accounts-alleg...⇄
                      Mobikwik customer support has been notified about the posted complaint.
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                        V
                        Vennapuveeraraghavulu
                        Mar 13, 2024
                        Mar 13, 2024
                        This thread was updated on Mar 13, 2024
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                        Address: Kakinada

                        Email id phone number please link account
                        Mobikwik customer support has been notified about the posted complaint.
                        Mar 13, 2024
                        Updated by Vennapuveeraraghavulu                         Email id mobile number please link
                        Mar 13, 2024
                        Updated by Vennapuveeraraghavulu                         Okey
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                          G
                          ganapavarapu gowtham
                          Mar 9, 2024
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                          Hi,

                          I have closed the mobikwik paylater 500 . But it is still showing overdue in my account. Kindly resolve the issue.
                          Mobikwik customer support has been notified about the posted complaint.
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                            B
                            bharatlokhande
                            from Mumbai, Maharashtra
                            Feb 29, 2024
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                            Address: Don't know

                            I have used the Mobikwik paylater amount of 22, 270 and I haven't paid it yet and after my due dates the calls has started from the recovery agency. And after telling them I won't pay right now they are not listening as they are behind their targets. Day before yesterday on 27 Feb 2024 a lady from the recovery team named Diksha Toraskar (her contact number [protected]) has send me normal messages on my number with much ride behaviour and as I am also a lady I can file a FIR under section 509 of Indian penal code. 1860, that if recovery agents used vulgar words against women. I am also sharing the screenshot
                            Mobikwik customer support has been notified about the posted complaint.
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                              S
                              Saicandy
                              Feb 24, 2024
                              Feb 27, 2024
                              This thread was updated on Feb 27, 2024
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                              Resolved

                              Mobikwik Zip emi loan amount not credited to my bank account

                              Website: Rajahmundry, Andhra Pradesh

                              Hi,

                              I took a Zip loan of Rs. 40000 from MobiKwik on Wednesday, 21st February 2024. The loan got approved, the EMI schedule also started in the app immediately, but the loan amount has not been deposited to my bank account till now. On reaching MobiKwik via their app, and email I was told that the amount will get credited to my registered bank account within 24-48 working hours. However, now even after almost 50 working hours...
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                              D
                              Durga prasad balam
                              Feb 23, 2024
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                              Fraud transaction happened in my mobikwik zip wallet but recovery agents harassing me to pay

                              On 15.08.2023 ther is an fraud transaction happened in my mobikwik zip wallet. Immediately reported to cyber police and mobikwik team.

                              But Mobikwik recovery agents harassing me to pay and abusing me in calls and WhatsApp messages.

                              Then lodged complaint in RBI ombudsman for harassing me....
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                              C
                              Crystal Gonsalves
                              Feb 15, 2024
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                              Please never for this APP- you will regret it soo bad later! Their interest rates are soo high and their penalty is worse.
                              Mobikwik customer support has been notified about the posted complaint.
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