Mobikwik
One Mobikwik Systems Pvt. Ltd.
Customer satisfaction rating: 13%
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5591
COMPLAINTS
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Mobikwik Customer Care

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Address
2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 93 1392 5342  [Customer Care]
up
4254
down
2684
+91 94 6644 6644  [Customer Care]
up
2201
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2064

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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13%
Complaints
5591
Pending
0
Resolved
700
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 08:00 am - 10:00 pm
Tue 08:00 am - 10:00 pm
Wed 08:00 am - 10:00 pm
Thu 08:00 am - 10:00 pm
Fri 08:00 am - 10:00 pm
Sat 08:00 am - 10:00 pm
Sun 08:00 am - 10:00 pm

Mobikwik Complaints & Reviews

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Money debited during transition of IRCTC but transition failed and money
debited from wallet and not credited back...
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Hello sir/madam,
I had done a merchant transaction on 20th Aug 2021 through mobikwik amex card but amount got debited...
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Mobikwik support center
Sep 04, 2021

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    On 4 sep 2021 i had done 99 rs recharge on my fathers number using mobikwik. Amount has been deducted but recharge was not successfull.
    Kindly, resolve the issue as soon as possible.
    Sep 04, 2021

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    Mobikwik customer support has been notified about the posted complaint.
    Till when can we expect them to work on our complaint.??
    1 Comment
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      Recharged my mobile number to rs49 through Flipkart mobikwik the transaction showed failed but amount got deducted from account...
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      On 01.09.21 i recharged from mobikwik Rs. 50.00 but recharge not complete and money debited already
      Transaction details ECOM[protected] MOBIKWIK
      Sep 03, 2021

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        Mobikwik Account Mobile No : [protected]
        For Account Termination Ticket Submit in July 2021, Still my account is not deactivated.Please terminate my mobikwik account urjent.
        Sep 02, 2021

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          Hi sir,
          31/09/2021
          10:00am I recharge this number ([protected])
          99 plan
          Amount debited my account but not recharge .and again I recharge once more in same number: [protected]
          Recharge ok again debited 99/-

          So please check my recharge status
          Refund my one recharge amount

          Thank you sir
          Sep 02, 2021

          Complaint Status

          Mobikwik customer support has been notified about the posted complaint.
          Hi sir,
          31/08/2021
          10:00am I recharge this number ([protected])
          99 plan
          Amount debited my account but not recharge .and again I recharge once more in same number: [protected]
          Recharge ok again debited 99/-

          So please check my recharge status
          Refund my one recharge amount

          Thank you sir
          Sorry sir first msg date wrong second msg date is Wright

          Please kindly help me sir
          Thank you
          2 Comments
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            Today i repaid my mobikwik zip balance and amount is debited from my bank account but in mobikwik amount is not updated.
            Sep 01, 2021

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              I had 20 k in wallet so I transferred dat so bank... but still it's showing pending... Pls help...
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              My payment is pending...
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              I will pay my eb bill at zap payment on 17/08/2021 but 18/08/2021 repay that amount to zap but now it's showing outstanding...
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              I paid mobikwik pay later due but amount deducted from my bank or due not clear...
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              I have paid a ZIP outstanding 2748.36 rupees via Google pay. The status of payment is successful but not yet reflected in...
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              Hi Team,
              This is SRI HARISUDHAN B(Contact No. [protected]), i'm here to convey about the issue related to my mobikwik wallet and i would like to use it further. Please let me use and solve the issue asap.
              Thank you.
              Aug 30, 2021

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                Recharge of inr151 for jio [protected] made on 28 august 2021 is not succesful but amount is debitted from account [protected]...
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                Pnr U9TW8G

                Flight was cancelled from airlines on 7th june
                Payment made thorou mobiwik

                Refund...
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                Dear sir,

                Pls see below attached pic
                In this my refund is initiated by 21 July but still today 28...
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                My product refund initiated on 21 July 2021 but till 28 aug 2021 my refund is not credited. Pls help to solve this issue.pls...
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                I started an IMPS Transaction of 998 Rupees From My Kotak Debit Card to Paytm UPI ID, But the Transaction went into Pending...
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