Mobikwik — digital payments

Address:500012

On 13th august 2019 i made transaction of 5194/- from my mobikwik wallet (Number-79*54) to my bank account num (63*72) at 11:51am. The amount got debited from my wallet and it hasn’t been credited yet. After that i placed a ticket (Complaint) in reply they said with in 3 days amount will credited. Please help me out, i have been trying to reach out customer care number consistently but i haven’t got any positive response from their side. Also i have raised several tickets, kindly please help me out from this issue.
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Complaint comments 

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A fraudulent online transaction for rs 20, 999 and 9, 999 was reported to Mobikwik which unfortunately was allowed by Mobikwik.Despite informing Mobikwik of this unauthorised transaction, the online portal honoured that transaction after 5-6 hours of my complaint.

kindly do not use Mobikwik.com for your any requirements or bookings.

My landline phone no.[protected] bill, I had paid through Moobiquick by usinng my bank debit card, the money deducted from my bank account, but still the phone bill is unpaid, then where the money has gone, plz explain
Thanks alot.. issue is resolved by very next working day after consumer complaint..

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    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
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    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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