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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 143

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S
sohebkh0925
from Mumbai, Maharashtra
Aug 31, 2019
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Address: one mobikwik systems private limited good earth business bay-no.601 6th floor sector 58, gurugram haryana-122101, Gurgaon, Haryana, 122101

Dear sir, i have transferred amount rs 5000 to mobikwik wallet number [protected] in place of mobikwik walllet number [protected] due to mistake.
So, please refund this amount into my mobikwik account number [protected].
On contacting to that person is not responding by not picking up my call, belonging to mumbai, maharashtra state.
Order no :- [protected]eecfb05.

Also, i had registered complaint at https://www.mobikwik.com/help, but still didn't get any response.
So kindly help me for refunding my money.
Thank you.

Irfan khan
+1 photos
Sep 1, 2019
Complaint marked as Resolved 
Mobikwik customer support has been notified about the posted complaint.
Hello guys, I have lost rs11766 from Mobikwik wallet. transaction history shown it was successful but Marchant replied they did not received any payment from me. What shall I do that?
I think Mobikwik Team is a Thief. Don't believe it. we all need to case a file against that fraudulent Team.

money transferred to wrong mobile number - Comment #3526065 - Image #0
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    S
    sohebkh0925
    from Mumbai, Maharashtra
    Aug 31, 2019
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    Address: one mobikwik systems private limited good earth business bay-no601 6th floor,sector 58,gurugram haryana-122101, Gurgaon, Haryana, 122101

    Dear sir, i have transferred amount rs 4515 to mobikwik wallet number [protected] in place of mobikwik walllet number [protected] due to mistake.
    So, please refund this amount into my mobikwik account number [protected].
    On contacting to that person is not responding by not picking up my call, belonging to mumbai, maharashtra state.
    Order no :- [protected]eecfb05.

    Also, i had registered complaint at https://www.mobikwik.com/help, but still didn't get any response.
    So kindly help me for refunding my money.
    Thank you.

    Irfan khan
    +1 photos
    Sep 1, 2019
    Complaint marked as Resolved 
    Mobikwik customer support has been notified about the posted complaint.
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      G
      GaGaurav26
      from Ahmedabad, Gujarat
      Aug 31, 2019
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      Address: Plot No.- 349/1 , Sector - 4/B , Gandhinagar , Gujarat, 382006
      Website: Bajaj Finserve Wallet

      Hello i can’t open my mobikwik acc.
      I can’t use the isntant credit rupees from my mobikwik id because it is not open.
      The written message on the screen when i try to open mobikwik account is “user is disabled”.
      So kindly please resolve my problem and
      Call me on my no.[protected].
      The customer care no. Is not working.
      +1 photos
      Mobikwik customer support has been notified about the posted complaint.
      Sir, I do a UPI transaction on 1st august . amount is RS 1952.3 . and order id - 58f07a8d751f7. and rrn[protected]. this transaction was unsucessfull but money is not refund. please solve my problem.

      regarding wallet - Comment #3526162 - Image #0
      Mera naam bellal hossain hai aur mobile no. [protected] mere account se rs.14000/- debit ho gaya hai. Pls. Resolve kariye isko or mere paisa account me beje
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        V
        Vijaykumar202
        from Chandigarh, Chandigarh
        Aug 30, 2019
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        payment debited but not successful to beneficiary

        Address: agwar ladhai house no 3604 near filly gate jagraon, Ludhiana, Punjab, 142026

        This to ref no[protected], order id :omk22c9e0710fc1080 amt rs 4611.20. On[protected] @ 18:36 by mobikwik to cash bean (Pc financial). Mobikwik is saying transaction successful but cash bean saying transaction not successful. Money is debited from my account & my bank is also saying that transaction is successsful.

        Please help me to came out from this problem and help me to get my money back @ earlier most...
        +1 photos
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        H
        Hakkim Raja J
        from Mumbai, Maharashtra
        Aug 29, 2019
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        Address: 625020

        I had transfer money from mobikwil wallet to my sbi account number.
        The amount was rupees 960/-
        It is showing in the wallet that amount is deducted but i didnt recieved it in my bank account.
        I made the transaction on 29 august 2019 nearly 8.30pm.
        When i am clicking on the trasaction showin, its shows no invoice data found.
        I want refund of whole money as soon as possible otherwise i am gona sue this company and i will demand the compensation too for my work intereption
        Mobikwik customer support has been notified about the posted complaint.
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          Y
          Yuvaraj Jagadesan
          from Mumbai, Maharashtra
          Aug 29, 2019
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          Hi, my self yuvaraj, today I added money from my credit card to mobiwiki wallet RS 14, 500/- and now if I trying to send the money to my bank account from wallet it says "email id not found in the request even though I didn't make any changes recently and the mail id is already updated against my profile, so please help me out of this issue and my money got locked with the wallet, I need the amount ASAP to full fill my commitments

          Reg mob no : +91-[protected]
          Reg mail id: [protected]@gmail.com
          +1 photos
          Mobikwik customer support has been notified about the posted complaint.
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            R
            Ricky Sabharwal
            from Delhi, Delhi
            Aug 27, 2019
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            I was trying to receive a payment of 15100 from a person but in turn get looted for 5525 . I was selling something g online and a person contacted me telllijg that he is from MobiKwik . Then he told me to send my google pay account QR which I did then a message pop up that the payement has been debited from your account . This was a payment of 5000 which was done after that another payment of 525 was also done . They would have extracted more if I would be having any cash in the account but since only 100 ruppees were remaining they left and I am trying there call but no one is picking . Can you tell me how can I get my money back .
            +3 photos
            Mobikwik customer support has been notified about the posted complaint.
            My wallet balance 3000 rupees not using my kyc not updated, any transactions nothing, please refund my 3000 rupees add my wallet this time my kyc up to date ok
            I went through the same yesterday. i had posted a product to sell on OLX and after some time, i got a call from unknown number "[protected]" and he had shown an interest to buy that product and he told me that he is going to transfer the amount of rs. 5000 through google pay into my account so i was asked to share my UPI ID, which i shared to him and then i got a request to accept on google pay and he totally manipulated me and he got succeeded in fooling me and i actually paid rs.5000 to him.
            it's not about the matter of money but his number is still active and he is the same guy i talked yesterday. it's the question about our cyber crime cell.
            I went to Ahmedabad Cyber crime cell yesterday and i filed FIR against the fraudulent transaction but they told me that it's difficult to catch the whole gang even after giving them contact details

            fraud of 5525 rs - Comment #3527399 - Image #0
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              S
              suman_36
              from Kolkata, West Bengal
              Aug 27, 2019
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              Address: 700143

              As per order id [protected] dated Fri, 9 Aug 2019, 08:10 AM an amount of 608/- was paid through card and refund of the same was initiated by Everstylish on 24 Aug 2019. However the said amount of Rs.608 has not yet been credited to the bank account (SBI).It's been more than three days now the money has not yet been refunded to the bank account although while contacting customer care, they assured of getting it refunded with two days (48 hours). Will the money at all get refunded, if yes then when???
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                C
                Chandrasekhar Kondayyapalepu
                from Mumbai, Maharashtra
                Aug 27, 2019
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                Address: Hyderabad, Andhra Pradesh, 500011
                Website: Mobikwik

                In my transactions one mobikwik fraud account holder, cheated me and took 800 rupees cash from my account, and that person denieing to pay back pls resolve the issue, pls get back my money to my accoount, this transaction occurs on august, 26th (Yesterday) im unable to recover my money back pls find him and get my money back please, i'm requesting..
                Mobikwik customer support has been notified about the posted complaint.
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                  P
                  Pawan39
                  from Nashik, Maharashtra
                  Aug 26, 2019
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                  Address: Bangalore

                  I was cheated by a mobikwik user, i have made a complaint to mobikwik but they have no time to reply on [protected], i have also made a police complaint. The person who has done the fraud his mobile phone is yet operating. If mobikwik wants they can trace the fraud person. And reverse the fraud transactions. But they are not emailing nor are they answering the call center number.
                  Mobikwik customer support has been notified about the posted complaint.
                  My complaint against mobiqwik is that received a call for cash back on phone pe then in phone pe when i opend mobiqwik link asked for otp for cashback whn i submit otp mobiqwik deducted 1999/- rs from my bank account.i will file the case against mobiqwik trsctn id HDF29470C616A460D826E4940884CAD5F i want my money back Myself advocate Vikram singh

                  fraud transactions on my card through mobikwik - Comment #3520204 - Image #0
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                    R
                    Ramesh Rathinaswamy
                    from Mumbai, Maharashtra
                    Aug 26, 2019
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                    I made 6 attempts to recharge my mobile number [protected] one on 3rd, 2 attempts on 5th & 3 attempts on 13th august 2019. But all attempts ended in futile. Every time rs 319 has been deducted from my account. I received a message every time that the money would be returned to my account after one week. Sofar rs 1914 has been deducted from my account.
                    Even after 20 days of my first attempt, i have not received back any money. I request to kindly verify and arrange to send back the money to my account from which it was deducted.
                    For any queries in this regard you may contact me over [protected].
                    Ramesh.
                    Mobikwik customer support has been notified about the posted complaint.
                    On 17 AUG 2019 at 14:28 received a call from mob no

                    [protected], [protected] to redeem my credit card points.

                    Took my credit card details & made an unauthorized transaction of Amount Rs 37673/-


                    Here By Requesting for refund
                    1- Sir I do the DTH recharge and receive cash back offer but not add in mobikwik wallet. Please solve problem.
                    2- I do the recharge in the today morning but recharge not show in TV
                    I have made payment against electricity bill of Rs. 3812.00, it was
                    failed at the time of transaction, wallet amount of Rs.50, has been
                    not received, but bank amount Rs. 3762 has not received against order
                    no. MK[protected] dt. 13.08.2019, plz arrange to refund my amount.

                    mobile recharge not successful, but amount charged. - Comment #3523223 - Image #0
                    slmeena83's reply, Aug 27, 2019
                    other document attached
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                      K
                      K C Manna
                      from Kolkata, West Bengal
                      Aug 26, 2019
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                      Address: Purba Medinipur, West Bengal, 721636

                      On 23rd august nearabout 10.30 pm i transfer 45000 to my clients account. Then i saw transaction was succesfull and my bank deduct the same amount from my account. Bt till now 26th august mrng the receiver did not get the money. On 24th with apps help option i lodge a complain. Then i got a ticket no. And i get a messege from helpline that within 72 hrs the problem will solve. Now today 26th august 11.41a. M. I did not get my money back.
                      +1 photos
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                        A
                        anupraj4u
                        from Roorkee, Uttarakhand
                        Aug 26, 2019
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                        Address: Staff Quarter No 01,, Khosla International House, IIT Roorkee, Haridwar, Uttarakhand, 247667
                        Website: www.mobikwik.com

                        Sir,
                        I paid 2700 rps from mobikwik account on dated 19th august, 2019.

                        Amount of rs. Deducted from my account but bill is not paid yet. Please refund my money.

                        I again paid 2700 rps from my paytm account on dated 24 august, 2019. This payment is done. But my mobikwik payment is not done. Pls refund my money. Please check.

                        Thanking you,

                        Anup
                        +1 photos
                        Mobikwik customer support has been notified about the posted complaint.
                        Aug 28, 2019
                        Updated by anupraj4u
                        Guys today i get one phone call from [protected]. he said he is form mobikwik. He is hacker. Pls share this numbers and aware for this.. some more number is [protected]/ [protected]/ [protected]. all these number is forder agent. they don't know who I am. I will find all the details about him. All will be catch soon.. Guys pls aware and not use mobikwik and never ever pick up these call. Please see the attachment. from these number i get call again and again. they are hacker. they asking my personal details. pls aware all off you.

                        Thanks

                        2 fraud transaction done with my debit card on 22 Aug 2019 or 9 Aug 2019.

                        the amount was 3500 or 1700.

                        i need a quick response on this.

                        2700 rps of my electricity is not paid but amount is deducted from my account - Comment #3520685 - Image #0
                        This company wallet very fraud not hlep caustamer care and rechage time any other charges not transafer wallet acount to bank acount and not respons hlep number total 420 campany kwal paisa lootta hain...
                        Sir,

                        My this issue is not solved . I am getting so many calls from unknown numbers. The numbers are [protected]/ [protected]/ [protected]. They said the are mobikwik agent and asking my password. send details of bank. I did not give it. My account also blocked. I cant open my mobikwik account. i did not get msg also. its totally fraud. This mobikwik is very unsafe and ridiculous website/apps. I can't complain now. mobikwik don't have customer care. Guys don't use mobikwik. I am already disappointed. Loss of rs. 27000.
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                          R
                          Ratandeep Gupta
                          from Mumbai, Maharashtra
                          Aug 24, 2019
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                          Address: Muftiganj rly station, 222170

                          Rs 59123 hack from my credite card by given mobile no.this [protected] today 24 august 2019 so i Irequest to you plz help me.my credite card is hdfc bank which blocked today from given mobile numbe which informe me that is related club factory I call him to understan the club factory custmor care which search by google by me and 59123 rs hack by given mobile number
                          Mobikwik customer support has been notified about the posted complaint.
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                            Yogesh__01
                            from Delhi, Delhi
                            Aug 23, 2019
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                            Address: 170 old housing board, Bhiwani, Haryana, 127021

                            On 22 august i transfered 7200rs from my mobikwik account to my punjab national bank account and transaction charges was arround 280rs. But the money was not yet transfered to my bank account. And it was deducted from my mobikwik account. And in history it was showing no invoice found. This transaction was very important to me. I want this resolved as soon as possible. My mobikiwk id - [protected]@gmail.com
                            Ticket id[protected]
                            Mobikwik customer support has been notified about the posted complaint.
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                              D
                              Dineshsabharwal
                              from Narnaul, Haryana
                              Aug 23, 2019
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                              Some one call us. I have face wallet fraud of rs. 10000. On 17 august 2019
                              With bajaj emi. Plz help us to stop this payment i have received a call. He says if you want to continue bajaj emi card for future than you have enter rs. 10in you wallet a/c after a few minutes it converted in10000 rs. How it was done i don't know about this. After some hour we have received a sms from bajaj fines for latest a emi f rs[protected]*6). So plz help us for stop this payment for use. I also don't know who has done this and the one whohas done this has buyer a gift vvoucher which going to be delivered by monique. I wants to stop this dilevery
                              Mobikwik customer support has been notified about the posted complaint.
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                                Dineshsabharwal
                                from Narnaul, Haryana
                                Aug 23, 2019
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                                Some one call us. I have face wallet fraud of rs. 10000. On 17 august 2019
                                With bajaj emi. Plz help us to stop this payment who use this amt. I have received a call. He says if you want to continue bajaj emi card for future than you have enter rs. 10in you wallet a/c after a few minutes it convertin10000 rs. How it done i don't know about this. After some hour it we have received a sms from bajaj fines for latest a emi f rs[protected]*6). So plz help us for stop this payment for use. Who have cr in account
                                Mobikwik customer support has been notified about the posted complaint.
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                                  nitinkumarsoni
                                  from Meerut, Uttar Pradesh
                                  Aug 22, 2019
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                                  Address: 592 GHA / 84 Rajeev Nagar, Ghosiyana, Telibagh, Lucknow, Lucknow, Uttar Pradesh, 226002

                                  Sir,
                                  My money fraud of indusInd Bank of mobikwik transaction ID 566460 received by indusInd Bank office for use of complaint in paytm.
                                  Police complaint already done yesterday.

                                  Some cases of money transaction Fraud by my credit card of Indusind bank as 20 Aur 2019 at 18:18 Hrs :-

                                  1). ECOMM txn of INR 19999.00 at HTTP//WWW.MOBIKWIK.COM on Credit Card ending xx8002. Reference # NET_[protected] .

                                  2). ECOMM txn of INR 30000.00 at HTTP//WWW.MOBIKWIK.COM on Credit Card ending xx8002. Reference # NET_[protected].

                                  3). ECOMM txn of INR 30000.00 at HTTP//WWW.MOBIKWIK.COM on Credit Card ending xx8002. Reference # NET_[protected].

                                  4). ECOMM txn of INR 15000.00 at HTTP//WWW.MOBIKWIK.COM on Credit Card ending xx8002. Reference # NET_[protected].

                                  Total four fraud transaction on the name of Mobikwik.
                                  Please stay these transaction and request you that refund my money.

                                  One snapshot of message is sending for your information.

                                  I hope that refund my money.
                                  +1 photos
                                  Mobikwik customer support has been notified about the posted complaint.
                                  Aug 22, 2019
                                  Updated by nitinkumarsoni
                                  Please see above mentioned details.
                                  Fraud transaction by Mobile number [protected] on the name of mobikwik
                                  All fraud transaction type above. Please help me. And refund my money of credit card. Police complaint already done by applicant.
                                  Sms snapshot attached with this complaint.

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                                    subhajitc7
                                    from Delhi, Delhi
                                    Aug 22, 2019
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                                    Address: Arambagh, West Bengal, Hooghly, West Bengal, 712602

                                    Hi,

                                    My father got a call today, stating the person is from SBI. They need my father's SBI debit card no as the card is blocked. So my father told him the no. Then they said they will unblock it, for that one otp will come in his mobile no. He gave the otp. At the end of it they deducted 30000 Rs. The transaction numbers was [protected]. Account no of SBI [protected].

                                    Can we get help for this please.
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      ritesh095
                                      from Mumbai, Maharashtra
                                      Aug 22, 2019
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                                      My transaction was failed but money was deducted from credit card and mobikwik claim money from the card also money not credit and my account and my account is being disable amount is - 52251.05 on date 12.08.2019,
                                      Register mobile nom-[protected]

                                      Also in my account there is amount in wallet and when i complained regarding issue they have disable my account,
                                      The amount is not refund..

                                      I am writing mail but did not get any response
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Aug 22, 2019
                                      Updated by ritesh095
                                      transition reference nom-355937
                                      Sir, money has been deducted twice from our account but has not returned, that too is for 2300 rupees and the other is for 239 rupees, please tell me that I will do a police complain on this site.and second thing this amount deducted is not invoice showing.

                                      money not refund on my card - Comment #3516984 - Image #0
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