Croma / Nokia — Non receipt of bill by email | |||
I purchased a Nokia 620 vide Invoice No.slf02a[protected] dated 19/3/13. Till date i have not received my bill through email. I spoke to [protected] twice vide complaint No.163/270313 dated 27/3/13 but not received the bill. Very bad service no response from croma neither response from the call centre. Was this information helpful? | |||
 3 Comments | |||
Comments
Dear Customer,
Raman here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Raman
Raman here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Raman
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
76%
Complaints
3217
Pending
419
Resolved
2273
View all 3217 Croma reviews & complaints
+91 22 6761 3600 [Support Office]
+91 72 0766 6000 [Helpline]
+91 40 6722 6870 [International Helpline]
Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
View all Croma contact information
Nokia — bill not receipt till date
sirmy mobile no [protected] has been barred(outgoing) and also today received two sms one is show 290 rupees and second is 300.50 . but throuh customer care found bill rupees is 168.50 ,but bill not found till date so please send my bill on my E-mail address with details.