Croma Complaints & Reviews

I bought two phone instruments costing Rs.690/- each alongwith some other stuff from CROMA, Pacific Mall store. Though the there were 15 minutes left for the closing time, the staff was leaving and rushing me out of the store. They billed me Rs.4600/- and charged from my card in hurry without allowing me to check. After I reached home, I checked that I have been wrongly billed. I have been billed and charged Rs.990/- instead of Rs.690/- wide...

We purchased a refrigerator (Whirlpool Professional classic), invoice number being SLF02A[protected] on October 15, 2011 from Croma at Pacific Mall, Plot No.1,Dr. Burman Marg,Site IV,S, Ghaziabad - 201001. Following is our experience in this regard:

The company sold us a product that they did not have. They promised us to deliver the product the very next day. They did not deliver it at all. They did not bother to call us...

I had purchase lenovo laptop from croma malad one yr ago with croma extended warrantee .After facing problem in start up of laptop I have submitted to croma goregoan on 27th Aug .Still after 1.5 month I didnt received my laptop back .Also there is poor auality of srevice provider .U cannot call directly to store .In addition to that service call center does not know any status about product.they are not serious abt service ....

Sir,
I have purchased vacuum cleaner of eureka forbes on 9/10/11 from Croma store at Malad, my invoice no is SLF02A[protected] sales person Santosh Sawant. The day we have purchased no demo person has visited at home & we come to know that the prduct is not working. We have complained many times but they still avoiding . Croma customercare person Mr. Ibrahim/ Saurabh and others whom I have cotacted not responding positively....

Hi,

My name is Rahul Agarwal. My no. is +91-[protected], email - [protected]@gmail.com

I purchased blackberry 9900 on 18-sept-2011. Within 10 days I got issues with the handset and so I went to croma for their help. They took my phone back and gave me a temporary set(which wasn't even working) for a backup. They told me that since it is a new set, they'll fight with the concerned people and would surely...

Sir

This is regarding an Electrolux AC purchased under the croma 2 year extended warranty scheme

Since 1 month we have been chasing customer-support to rectify gas leakage issue on our AC, however there has been no resolution to this. They have sent a guy aged 18-20 years 5 times to check the problem despite o[censored]s requesting for some senior technician to be sent to look into this. The surprising thing is that...

dear sir i am senior citizen retired isro (dos) i purchased one dvd player (boom box) from bamgalore on 25 jun 2011, i came back ahmedabad . when i want to play dvd it stop any where. so i took it to ahmedabad croma delear . they told to meet my customer service centre i gave my set on 17 aug 2011. after i asked so meny times but he told me that parts still i did not recieved . so plesae do needfull.

my mobile no. is [protected]...

I bought sports model of whilpool washing machine from tata croma, rajouri garden, delhi on 10/09/2011. for which i made payment of rs 26200 on the same day. next day i was deliverd scrached and heavily dented machine to may home and my wife refused to accept this second hand product and it was retured back. when i called croma they are now refusing to replace or refund . plz suggest and help me about this mattter....

Hello every one

My name is Raju and i belong to rajkot i bought so many items from croma which include one tv as well.

There was a skim running like if you bought that tv then you can get the dish tv subscription which is worth rupess 2000
so i bought the tv and the staff of the croma said that we have not get any coupen over here so can you please collecet it after one month so after one month i contact...

WE BOUGHT A SPLIT CROMA A/C ON[protected] FROM CROMA TATA ENTERPRISES VIDE THERE INVOICE NO-SLF02A[protected], THE DAY WE BOUGHT, SWING OF THE SAME WAS NOT WORKING , WHILE WE COMPLAINED ABOUT IT THE COMPANY SERVICE MANAGER REPAIRED IT BUT THE NEXT DAY IT WAS AGAIN IT WAS IN A PROBLEM ,FROM THAT DAY WE MADE A SEVERAL COMPLAIN BUT NO USE OF IT.
SERVICE MANAGER MR MANOJ WHOSE CELL NO [protected] SAH ASSURED US BUT 5 MONTH HAS PASSED NO...

Hello I am living in Koramangla, Bangalore. I had bought my croma washing machine in Sep 2010 and it is still under warranty. After that it is continues giving the problem. I complaint about it to Croma service centre several times. But till now they have not send any person for the rectification of problem.

I am too much fed up with the croma service. I want croma should take it back and refund my amount if they cannot give...

The AC (Invoice No.SFL02A[protected] was installed in our new office on the 5th Floor of Montage Bhavan, Sweet Home Apt. Malad, on the 9th of July, 2011 by your technicians. This office started functioning from the 22nd of July, 2011 and from that day onwards we have been facing terrible problems, absolutely no cooling and water dripping. Since it was monsoons, the staff could sit without the AC at that time. The 1st complaint lodged...

Dear Sir,
I have purchased motorola milestone on croma oberoi mall goregaon and after 6 month defect found in mobile then i repaired mobile by service centre in last week .and i have received mobile piece after 1.5 month from service centre .but mobile is not in good condition and again found some defect in mobile.
Kindly waiting for your feedback
Regards...

As i have purchased croma a/c at croma (the electronics megastore ) at panjagutta,on 24/03/2011, after 20days there was an problem with swing in the a/c,complaint was lodged in the month of Apr'11.they have send the service executive twice ,they have came to our residence without any tools to repair, both of them saw and said its an problem with swing only sir,, that was my comnplaint they came and said same thing and they went off.....

Dear Sir,
I have purchased motorola milestone mobile on Croma store ( Oberoi mall ) on 10 th Dec 2010 and bill number is[protected] and after 6 month i found some defect in mobile the i will contact to Public desk ( Croma Oberoi mall ) that time his gave me wrong address of service centre ( Borivali ) then i went to service centre( REDINGTON INDIA LTD ) on 25 th June 2011 for repairing that time service centre lady said you will get...

Please note that yesterday i have bought a iphone 4 from Croma Store , Crown Interior Mall , Faridabad under invoice# SLF02A[protected].

From store sales boy Harish , i have asked for a black iphone but he gaves my white iphone4 and that comes to my knowledge after reaching home now today when i am asking croma store to replace it with a black iphone 4 what was actually i required but they are denying the same. This is cheating.br...

I have purchased motorola milestone in Jan-2011 from croma ( goregaon-Oberoi ) but I found motorola milestone some defect then i went to oberoi goregaon croma puplic desk that time public dest executive gave motorola authorised service address but this address was old because service centre before 8 month shifted to kora kendra ( borivali ) .croma executive wasted of my time and money.and then authorised service centre commit to me you will...

Dear Sir,

This is to inform you that i had purchased a nokia handset E-72 on 21.03.2010 with invoice number as[protected], blue tooth accessories with two years warranty and handset with one year extended warranty from croma mulund.

From few days iam having some software issue( like not enough memory please delete some data first) in my phone but was not able to trace my bill so went to croma mulund gave them...

purchased a Sony Erricson mobile (F305) from Croma the brand name for Infinity Retail Ltd. From their Malad West Mumbai outlet on 04/05/2009 for Rs. 7699/- and with it also the extended warranty for Rs. 250/-. Sale invoice No.[protected]. This was paid by credit card.

In December 2010 the phone was not charging and hence took it to the Croma outlet at Malad West. I was called in the middle of January 2011 to collect the phone....

Never buy any product from Croma.

Though its a bit lengthy, after reading this, Im sure you will not go to Croma ever!!!!

Last month on 16/04/2011, I bought Sony Vaio VPCEA33EN/L and I regret for buying it from Croma, Anna Salai. The total cost of the laptop was Rs. 38794 and I paid 7000 in advance and converted the rest Rs. 31794 to 9-months EMI. I swiped Rs. 31794 from my credit card (HDFC.) I've bought...