Croma Complaints & Reviews

I have purchased a Refrigirator in your show room at annanagar on
23.04.2011. The details of purchase are furnished here under.

CROMA-REFREGIRATOR - 231 LTR
MODEL : CRAR2243
DATE OF PURCHASE : 23.04.2011
INVOICE NO : SLF02A[protected]
DEALER NAME : CROMA-CHENNAI-ANNANAGAR
...

At Croma, Aundh first they increase actual MRP of product and then after discount they give product at actual MRP. This way they claim that they are giving discount.
I decided to buy a laptop. After searching different model on internet I concluded to buy Sony Vaio Laptop ( Model No- VPCEB45FG). MRP quoted by Sony Vaio web site was Rs.39,990. I went to Croma, Aundh, Pune ( on 19th May, 2011). I was surprised to see MRP written on display...

S/AC was purchased from the Croma Pacific on 13.02.2011. It is not cooling. The installation was not done by a competent service engineer. When we started first time in April it did not cool, On lodging complaint the attending engineer said the ODU nuts were not tight properly so so the gas leaked. He filled the gas and Ac started wkg. OK. Now again with in a month's time again it stopped cooling,

My HItechi S/AC has not...

I purchased a Sony camera under the scheme of free photo printing (one album) within one month. When I went to redeem the coupon at the end of one month, they denied and said that it is a third party service and Croma doesn't have a control. They wasted my more than 2 hours in calling one person or another but none of them attended to their phone. finally the person disappeared leaving me waiting at the customer care room. This is an...

We bought a DSE brand amplifier model numbar dy2023 from Croma outlet at R-City Mall at Ghatkopar in Mumbai almost a year back for approximately ten thousand rupees. The amplifier stopped functioning in a couple of months. We made repeated calls to Croma, who later when came in our contact denied saying you will have to call up DSE guys for repairing. We then started to call DSE, the response was not good here too. Finally two months back...

Fraud Institute,
Croma Campus. E-20. Sec-3. Noida-201301. Uttar Pradesh (India)


This Institute does not have a good trainer, when we go for a demo class then they promise us to provide a good knowledge of Software Testing, Software Development..

But after submitting fee, they do not care about us and or career.
They do not have any placement cell.
I have done this mistake , that i...

The Extended warranty is really useless. I had a worst experience dealing with these people. There database is not synchronized and they showroom people and Call center people do not work in co-ordination.

I had bought three products from Chroma and I had opt for extended warranty for all the 3 products(TV, Washing Machine, Water Purifier). Recently, my Onida TV was down and I had called up toll free number to raise a complaint,...

we purchased croma ac vide customer no. 9014631 on 26th june 2010 . no service call was received upto 20th april 2011 . telephone no. 4522400 is out of order hence complaint lodged personally on 1st may 2011 . but to no avail . contacted headoffice bombay. on no. 67613600 , they gave the no. [protected] . contacted 3 times on this no. ..and they have assured to service today itself .after 2pm . plz ensure service iz done today itself...

We have purchased an A/C from Croma last year and as promised by the sales man there will be a service call after one year but no one called us and apart from that we have also requested them to come for Service but no one came would request you to kindly tell some one to call me and then come for the Service of my Window Ac purchased from Croma , I am staying in Lajpat Nagar and my number is [protected]

Regards...

SIX MONTHS BACK LAUNCHED THE COMPLAINT NO.5570-48 DTD 26/OCT/10.
AND REMINDED SEVERAL TIMES (ONCE CONTACTED MR. PRASANA HE IS THE SERVICE MANAGER) BUT NOTHING HAPPEND. AGAIN FIVE MONTHS LATER
ON DATE 1/APRIL/11 WHEN CONTACTED THEY GIVEN ME NEW COMPLAINT NO. 12353. FOR THE 3RD TIME ON DATE 18/APRIL/11 REGISTERED THE COMPLAINT ON CROMA WEB SITE COMPLAINT NO. 103/180411/MICROWAVE/167383.
BUT THEY DON'T CARE TO REPAIR...

I had purchased Symphony Air Cooler from Croma (Himalaya Mall, Ahmedabad) on 17th April 2011. To this I made full payment and was assured that my product would be delivered the next day (on 18th April 2011). But this was not done. I called Croma for the same at 1:45 pm. To which they said they will get back to me. But nobody called me till 5:30 pm. They informed me that as it is late now they will deliver the product the next day on...

We regret to inform you that, contrary to our initial pleasant experience at the Croma Electronics Megastore, Rajouri Garden New Delhi on 01 April 2011 when we purchased a HITACHI 1.5 Ton Split Air Conditioner, our subsequent experience and the response of the Croma Store has shattered our confidence.

Two sealed packages containing the component parts of the AC along with a voltage stabilizer were delivered by your Croma Store...

Dear Sir,

I have bought an external hard disk of Rs.7000 in the month of Dec 2010 from Croma retail shop in Rohini Delhi. I paid for it through my Mastercard credit card. During that time an offer was going on in Croma that if any person will shop for more than Rs.5000 they will get 5% cash back.

But I have still not received any cash back.

Regards,
Gaurav Gupta
gaurav24.[protected]@gmail.com...

On 8th Feb 2011 I purchased a Nokia C3 Handset From croma (Indira Nagar) within 10days of Span the key pad color started fading & some other Software problem was arised.
On 19th Feb I visited the dealer & shared my problem & immediate replay was that it ll take 15 days for the rectification, i agreed & handed over the mobile to them.
Final reply was that the color is going because o[censored]sage & it can’t be...

My name is Girish J. Shah. I have bought Croma-W/AC 1.5T-CRAC1077 2Star, a window AC from Croma Mulund Stores on 20/06/2010.
At the time of purchase I was assured of quarterly service of the appliance mentioned above. However since the time of purchase I haven't been provided any service till date. Frequent calls have been made to the store but in vain. The Head Office refuses to lodge our complaint since the matter needs to be...

I visited Croma Store in Mulund on 19th Feb for buying a new LCD TV. I did finalise with the Samsung LCD, but the Customer Service personnel showed me LG LED TV and convinced me to buy it by offering Free Tata Sky High Definition pack at cost of 750. I finalised with LG LED TV and they told me that I will get Tata Sky voucher at my Home directly. Since I didnt get it for 15 days I called up Croma store for checking the status, they told me...

Dear Sir,

I bought a Sony LCD on 14/02/2011 with offer of AIRTEL DIGITAL TV free, but 5 days already passed but still it is not installed. I contected many time to Croma Malad, as well as Airtel DTV number 12150 but they didn't conformed me when will it be install.

As world is starting from tomorrow so can I expect it will installed by tomorrow or day after tomorrow?

I already bought a Tata...

I had got a Gift voucher from Croma store in Bangalore in Oct 2010. I want to purchase Godrej refrigerator and Whirlpool semi-automatic washing machine. I visited 5-6 croma stores in past 2 months. Either they have very very few models available or mostly not available. For eg. they don't have even 1 model of whirlpool semi-automatic washing machine when other stores have 5-10 varieties in that. They give junk excuses saying Croma does...

My refrigerator stopped working about 18 December 2010 and I made the complaint on the 20 December 2010 . The consumer care representative assured of the service of complaint within following 48 hours. The company representative however had to be reminded after over 60 hours to service the complaint. The technician came over for survey after four hours thereafter. He assured servicing the refrigerator within a few days as the part to be replaced...

Bought Samsung make 40 Inch LCD TV in Oct 2008 with 2 years extended warranty of croma. The TV was purchased from Croma's Aundh store in Pune. A problem cropped up in the screen on 17th November 2010. We called Croma who then arranged for the repair in their designated repair center named Specular services in Pune on 19th November. Since then there has been no progress in this matter except for false assurances by Croma as well as Specular...