Croma Complaints & Reviews

ahmedabad croma is very bed service&staff...

This is about a fraud and cheating being done on a large scale by Croma Retail.

I purchased a microwave on good faith from croma assuming the MRPs shown would be accurate

It seems that Croma guys lie about the MRP and give false discounts.

Product: Samsung SmartOven CQ138S-G

The MRP as stated by Croma was Rs 30,490 (please find the attached Photo of the Croma retail display SouthEx...

I had purchased 1.5t split ac of croma brand from croma outlet.the ac is not working since then after regular complaints and reminder the complaint is not been attended by the company...

Dear All
I bought a mobile and had given it last month for service at croma under extended warranty period(given on 20/5/12)still now i have not got it repaired .once they called me to collect it but to my surprise it was not repaired.at all.....then i started making customer complaints but nothing is happening other than some calls from store and service area.Today i have registered my 11thcomplaint.details....60 days over and counting...........

Dear Sir,

on 4th March 2011 i had bought an mobile samsung galaxy note n7000 of Rs 32500 from croma sales from sion brach. at the time of purchase they have taken of rs 250 for insuring my mobile they also not provided bill for that. They told that it will show in our system and yesterday my mobile was stolen

now they are refusing that they have not taken any money from me for insuring my mobile and iam help...

Baskar Kv <[protected]@gmail.com> 13 June 2012 10:35
To: [protected]@cromaretail.com
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DEAR SIR/MADAM,


PSE NOTE I HAVE PURCHASED ONE CROMA TOWER FAN


CRF0016 ON 01JUN2012 FROM YOUR INFINITI RETAIL LTD


KENCES TOWERS NORTH USMAN ROAD T NAGAR CHENNAI 600017


IT...

Hi,
We got new Air Condition of Croma in month of february.Receipt No-SLF-02A[protected].From the last one week on daily basis we are calling five to six times on customer service number of Croma i.e [protected].Most of the time they either disconnect or use to give fake date for the service.They have also given so many complaint numbers.One of them is(Complaint no-479762).I think they have got the worse and pathetic customer service.Its...

We've purchased a Hitachi 1.5 Ton Air Conditioner at Croma Retail, Jubliee Hills, Hyderabad on May, 26 through Invoice # - SLF02A[protected]‏.

Products got delivered after repeated follow-up with customer care and it has been eight days passed not received any call from Hitachi Technician for Air Conditioner installation. It is retailer responsibility to follow with service provider until product get installed / demo...

i bought a hardisk from Croma, Kamla nagar, Delhi branch....after some time it broke down..when i went to Croma for its replacement as it was in warranty period. they told me to show the bill...after examining the bill they said they cant replace it because no serial number of tht harddisk was mentioned on it.
I told them that that is their mistake because when they gave me the printed bill at the time of purchase...it wasnt even printed...

Hi,


I had purchased a croma split A/C on the 21 May 2012 with invoice no. SLF02AO[protected]. The product was delivered on 22 May 2012 around 4 pm. I am a film studio/edit suite owner and have high end machines that run continously. The issue that I would like to bring forth is that inspite of repeated requests and constant follow up on the helpline, help is far from coming. No one has yet come for product demo or installation....

wE HAVE PURCHASED A SAMSUNG TAB 650 FROM CROMA SHOWROOM IN MUMBAI UNDER THE SCHEME THAT ALONG WITH THE TAB WE WILL BE ENTITLED TO A BLUETOOTH AND A CARRY CASE.AFTER MAKING THE PAYMENTS WE WERE GIVEN THE TAB AND INFORMED US THAT THE BLUETOOTH AND THE CARRY CASE WILL COME DIRECTLY FROM SAMSUNG.THE PRODUCT WAS PURCHASED FROM CROMA SHOWROOM MUMBAI BUT TILL DATE NOTHING OF THIS SORT HAS ARRIVED THOUGH REPEATEDLY WE ARE APPROACHING CROMA SHOWROOM...

The Croma store in DLF Mega Mall is pathetic. The mobile, which was given for servicing was damaged by the store. They insisted to me to take back the damaged handset. I did not agree and then they said they will check with service center and then get back. They never get back. I had to try number of times in the call-center and still they do not get back. A worthless and responsible service from Croma. The Store Manger does not have any...

I had ordered two Samsung LCD TVs which were supposed to be installed immediately after the TV delivery was to be made. They never turned up and the installation date keeps getting pushed to a future date. The at the Croma store in Bandra (where the purchase was made) keep giving false promises and stop taking you seriously once youve paid them. I would not reccommend Croma to anyone....

My name is Virat Prashar. Contact No. [protected]. I have complaint of "Croma (Vashi) Ground Floor,Unit no. G-23/24/25, C/O Center One Mall, Plot No 33 , Sector 30 A , Navi Mumbai - 400705 " . From there I bought "HP mini notebook & MTS data card" on 3rd March 12.

Problem is regarding with MTS Data Card (No. [protected]). I called to customer care and they told me that my documents are not completed,...

I have recently purchased a Plasma tv from chroma and I am highly disappointed by the service team from chroma. I had requested them to help me buy an Full HD LED tv which was for Rs.43000/- and they tricked me into buying a sad HD Ready Plasma TV for Rs.38000/-.

They assured me that this is the best deal and gave me a home theater, but I all was a piece of crap. The TV does not play all format that were promised to me, and...

I purchased a Siemens C360 cordless phone on 20th March 2010 from Malad Croma Store. However since day 1 it was ridden with technical faults. There is no harm in saying I was sold a defective piece by the esteemed Tata Enterprise Croma.

I exchanged the same phone with the store 3-4 times but the repair was of no use. Frustrated I kept the phone aside and didn't use it for 2 years.

In december I came across...

Please Share and Be Aware.

Sad day today for me. I bought a brand new X-Box 360 Kinect from Tata Croma on 25 April 2012. It worked fine. Today evening at 7 PM when I started it and played the Microsoft Sports Bowling game given free with the box set, the screen hanged. I restarted the X-Box and instead of the happy green light it is giving a red light on start. Followed XBox website instructions and unplugged and replugged...

We bought a Carrier 1 ton Durakool Star 5 star ac from Croma R City Mall, Ghatkopar, Mumbai. First of all we were told that the display piece is the last piece and this was after decision of buying the product. Sales Invoice No. SLF02A[protected].

Then the outdoor unit recd was damaged. This was discovered when a Carrier engineer unpacked the outdoor unit for installation. By this time the indoor unit was already installed!br...

hi, i have parches one split air condition of croma made from croma store on 13th march 2012 by bill no SLF02A[protected] on the name of my company Gipsy Entertainment Pvt.Ltd. was suppose to get install in 48 hours as per their nomes but got installed after one week i was shocked.
after installation ac was working OK but all of a sudden on 2nd April indoor unit has started leakage of water and i have given complain but since from...

Hello,

This is with reference to the compliant which i have given to the Croma customer care service On March 30th 2012 regarding my microwave oven tunner problem. Before that i have raised this issue twice and one of the technician have came to my home and told the board needs to be changed. After a week i have not heard back any response from anyone of them. Each time i have to give a call to know the status of the issue...