Croma Complaints & Reviews

Customer number :[protected]
This is very sad and totally bad ,irritable experience with the Croma,Goregaon east Division at Oberai Mall. I have Booked Rs 58000/-Side by side refreigrator with LED and Gift pack of Air tight Glass kit as an offer.till
today as on 13/12/10 i am waiting for Gift pack of Air tight Glass kit.I want take this to issuse to Consumer court.
I am in regular touch with the CC numbers:[protected]/67488300/[protected]...

Today I called Croma, Mount Road, Chennai thrice just to find out that the new model Motorola Flip out is not there. The call attenders don't even have the patience to listen to the proper model and its name. They simply kept telling me Motorola doesn't have a Flip model. Even after explaining about prices I had a tough time making them understand one of their main products. I wouldn't have minded to explain to them and teach...

recently i ve booked for a LG LCD TV worth Rs.42,000 for which ive made an down payment, so d dealer promised me to deliver within 2 weeks of time, but he din keep up his promise. after the course of time he called back to me and asked me to withdraw my booking as the TV i've booked for is no more available. so i ve been made to go for an alternate product (worth 38,000) which is a SAMSUNG TV of same config. The dealer inturn promised...

CROMA is selling the used memory cards, which i had a very bad experience with it and also they are the worst selling shop in entire bangalore. I have purchased the 4GB memory card in 2010 and it was used in 2000 and it was sold to me by the shop manager and also i have compliant it to the top team and there is no response from them, and i am looking for the compensation now please help me.

Thank you
Sitaram Chowdarybr...

buying a Croma window AC proved to be one big mistake as there is a very poor after sales service and total neglect to customer complaints.my AC purchased in May 2010 stopped working after about 4-5 months. On complaining a so called technician( a boy in his twenties looking like a delivery boy) was sent ,who opened the AC and removed some part which he thought was defective and even after a month the part is not replaced, even after numerous...

Dear sir, I am Vimal from Chennai. A week before i noticed a advertisement in thina thanthi paper regarding tower fixation for rent. So i called them to enquire about the details. They attended the call and told me to deposit the amount of Rs.5500 to their bank account and once the amount is credited they will send a letter which contains the rent details and they told that some people will visit the site and they will confirm it, whether...

I bought an Acer Laptop on 21st June, 2009 from Croma, Indirapuram. Along with the product, I also purchased extended warranty (invoice No.[protected]. In August 2010, Laptop crashed. I lodged a complaint no. 2809 with Croma Extended Warranty help desk. They told me to submit laptop with RT Servives in Nehru place. This was done on 4th Sept, 2010. Till now, I have not received my Laptop back. They are saying that Mother Board is not available....

Dear,

I bought a Visenta V1 wireless keyboard from Croma, Gharkopar on 21/03/2010. I also join their extended warranty plan by giving few extra rupees. At the time of purchase the croma salesman said that I can come to croma store if it gets some bug or not working. In few months keyboard stopped working. I went to croma store on 01/10/2010 as my keyboard is in warranty. Initially they denied for service saying you will have...

I am a regular customer of Croma. On my last visit to Croma Bandra,I was approached by them to apply for a TATA Croma card (apparently with SBI). Already having a few credit cards, I was reluctant and refused at first but was later told that I could discontinue the credit card next year and use it only as a Tata croma membership card to redeem points as discounts. Having purchased a fair bit from Croma this year I figured that the points...

Sir, I purchase a Sony Bravia LCD TV in 2008 with one year company warranty + 2 year Extende warranty by Croma for which I paid Rs.2,000/- extra.
I lodge complaint for "No Video in TV" on 18/10/2010 on[protected] which is extended warranty call centre vide complaint no.5163.
At that time I was told that it will be attended within 48 hours.
Even after 10 reminders and personnel visit to Croma Himalaya Mall...

Hello sir,
My pen drive is right protected that's why i am not able to use it.So, i wanted to replace this pendrive.Please do consider on my request.
Thanking you...

This is in reference to Invoice Number[protected]

I have bought a sony bravia EX6 series LED TV from Croma on 09th Oct. The Sales Rep who was servicing me promised that the delivery and installation will happen the next day before 12 noon as I was staying in Aundha which was near to Croma store.

I accepted their word of mouth and went on to procure the TV from Croma though there is a Sony Outlet in Aundh itself....

This is to bring to the notice/attention of whomever it may concern (i.e unsuspecting customers about to fall into the Croma trap) that I am disgusted with the service of Croma and its staff, which are part of the Tata group, a group which has a good reputation.
However, I would like to mention that you can't get customer satisfaction on the strength of reputation alone. This is brought out clearly by my case, where I'd like...

I had purchased an HP pavilion laptop from Croma phoenix mills on 19/9/2010 but I have not recieved the carry bag which comes with the laptop then after 4 days I purchased MTS Mblaze from Croma Ghatkopar but the downloading speed of device is not as promised by the company and there has been no response from the customer care too regarding my complaints.

Moreover a friend of has purchased Hp Pavilion laptop just a few days...

The company Jeeves Consumer Service,Bangalore not good by giving its poorest service and is worst outsourcing service providing company of CROMA ELECTRONICS from TATA

Please don't believe on whatever commitments made on this website according to me its fraud service providing company
http://www.jeeves.co.in/

Mr.Mahesh from Jeeves Consumer Service,Bangalore is the laziest, non believable person and...

I wanted to bring to the notice of other consumers the varying policies that exist at the various Croma - tata enterprise stores that exist across the city. Even if you have decided to buy at Croma, please check at one or two of their chain stores, before deciding to buy.
We had gone to buy a front loading LG washing machine during their "Independence Day non violence sale" period from the Croma - R-City Mall, Vikhroli branch....

I've taken a MTS - MBLAZE connection for accessing internet through wireless data card, on 28th Aug 2010. I took that as part of the offer while I purchased a laptop from CROMA, Indiranagar.

I submitted my documents then and there only while, taking the connection, and asked them to call me and let me know if documents are OK.

I got 1 week free 5GB usage as well. After that when I recharged my MTS - MBLAZE...

I bought a washing machine from croma panjagutta on saturday, 11th September. At the time of delivery, they told me that they can deliver the washing machine at home on sunday, but at the time of billing they gave me the delivery date as monday. On monday, 13th september, there was no response from them and then i complained in their website and customer care. They promised the delivery on the same day initially and later they said they can...

I had bought a hcl laptop worth Rs.38000 from croma vashi. at the time of purchase the sales man told me that if i face "any issue" about the laptop bring it to croma and we will forward it to the service center. i also paid Rs.3000 extra and opted for extended warranty. after few months my dvd writer stopped working so i went to croma vashi and requested them to service my laptop but the customer service executive over there denied...

I had purchased VU Tv from Chroma , Central Square Mall Vadodara on 14/06/2009 vide bill no[protected]. On[protected] I personally visited croma and lodged complaint for the sound quality of VU TV. The Customer care of the Mall assured us to send technical person in 3 days. The person from the company visted my place after 8 days[protected] and again assured us to send estimates of the speakers in 2 days. Even after 7 days I have not recieved...