Mondelez India Foods / Cadbury India Complaints & Reviews

I have bought one 5 star home treat packet and the chocolate in this packet have some white dotes all ove the chocolate.

I bought Cadbury dairy milk silk choclate on 15th august 2022 . In this product choclate was totally spoiled abd fungus on top of choclate. Taste was so bitter and smells like hair oil.expiry date of this product is 5/3/2023.

We have purchased packets of Cadbury celebrations from yash traders masjid - Crawford market around 10th of August. We were had bought about 12 packets for the function at home. To distribute it to kids as they all love Cadbury chocolate. And kids you know are impatient so few of them opened the packets and to all our surprise the dairymilk chocolate was white waxed with fungus. We immediately opened couple of other packets of celebration and the chocolate inside that were all same with white fungus. We then thought how would anyone believe even if we bring this matter forward so we before opening 1 more packet recorded the video. And to our surprise it was same. We wanted to bring this forward because it was concerning with kids health and life. And the packet is having good validity. So the entire batch would be like that. It is company's irresponsible behavior. Kindly take necessary action. I have photo and video of the same.

I purchased a Cadbury gift pack. I got 2 partially broken dairy milk chocolate inside it. Also, the remaining part of the chocolate was not in shape and in miserable condition.

I have recently bought a Cadbury celebrations seal packed box which was totally packet with that purple opening on top like every other Cadbury celebrations box . But when I opened it I was really very disappointed to know that there were only 2 Cadbury dairy milk chocolate, 1 Cadbury five star and 1 Cadbury gems chocolate which means the bigger diary milk, A packet of gems chocolate and one five star was completely Missing from the box. This was totally unexpected from the best ever brand Cadbury.I am so dissatisfied.

I have recently bought a Cadbury celebrations box which was totally packed with that purple colour seal which is done by Cadbury itself and when I opened the box I was completely disappointed to know that there were only 2 Cadbury five stars, 2 Cadbury dairy milk chocolate and only Cadbury one gems chocolate which means a gems and the bigger diary milk was missing from it .

I found out while opening the chocolate wrapper that there is something white type ingredients or I think fungus or something else the think is inside it in whole chocolate I think organization must look into this matter seriously because otherwise it causes health issues to many people who eats the chocolate without looking it because they have trust on Cadbury. I checked the expiry date but it's just made 1 month due so it's not expired. There is something wrong in it. Now What happen is happened I request to kindly look into this matter and make it healthy as it was before.

As soon as I opened the packet the chocolate was all covered in wax it smelled so bad I cannot even take it near my nose, you are making people eat wax I’ll definitely file an complaint about your company

I have bought a dairy milk fuse which is having fungus on it before expiry .

Dairy milk cadbury chocolate! Opened it. Very bad smell! Has happened many times before! Why did I bothered to complain today? Because today I am having a very long day and I have exams after two days! Got my self some snacks. Mostly not a fan of chocolate but yet, love for cadbury dairymilk. A whole 160rs fruit and nut. Wasted. Yes chocolate of course. But my mood too. Packed date 26/10/2021. Truly truly disappointed. My guys better work on this. This is one the oldest problem we have faced with cadbury? It’s high time you guys work on it. Cause next most people like me won’t rely on the brand.

I was purchased dairy milk silk from shop but found white patches on choclate and taste was not also good and not silky as seeing on commercial ads

Expired #Cadbury products being sold at retail stores at #Paralakhemundi, #Odisha endangering the life's of the consumers, God's grace I checked the date before feeding to a child.
@Cadbury should take care of the retail supply chain. It can harm children like anything

I order a special pack of Cadbury for gifting to my sister on Aug 7th and it showed the estimated delivery date was on 11th it's been 14th now not even delivered yet.And the festival is on 12th because of you the vibe of the festival is spoiled Worst experience ever thought not buy again.Hope U will fix this atleast now

As i openend up a newly packaged Cadbury silk fruits and nuts its paper cover was wet with the oil that may have been extracted from the chocolate. Moreover there is a typical smell in the chocolate that's not really pleasing. I bought 5 packs and all have the same issue

Product purchased from a retail outlet found defective.
Appearance of the product is in attached photographs.
The product is manufactured in Mar 2022 and can be consumed till Feb 2023. Information printed on the chocolate wrapper. Photographs attached.

I have purchased a dairy milk and the taste was worst my money got wasted

Dear Sir,
Jai Bharat Saath to know that the bill of our shop is made by your dealer in the name of some other party, why is this? And the order is taken once in a week, while there is a shop next to me, it comes twice in a week whose order is less than mine, there it is twice in a week and we have one time there, why such discrimination? Why is your dealer discriminating in this way? Please reply me and get my query resolved quickly

Best regards,
Krishna General store,
Hardik Chandaranana [protected]

The chocolate was having fungi and small bacterias around the opening. It's having small germs in the inner spaces of whole chocolate. Please keep your eye on these kind of pieces.
Thank you.

I was really really disappointed by dairy milk silk oreo (red velvet)
I was very excited to eat that but when I opened it give me very bad smell so i checked manufacture date and it was right.
And start to eat found taste is also bad, after having a piece I felt like vomitting

Dear Cadbury Team,

Greetings...

This is with reference to attached image and quality/taste issue with the chocolate 5star, It is very disappointing to know that during the festival season when you do the most advertisement of your products showing brother sister bond emotions and then selling bad tastes and quality products in a bulk designer boxes to attaract them as gifts for your loved ones, You are packing all rejected quality products in an attractive box and mostly the kids are eating and they are not aware of the exact taste or the oily taste which your chocolates have, we have experienced the same today, I myself had one bite of 5 start from the box when the kids are eating after celebrating Rakhi festival, and I found the taste as mustard oil being in the chocolate, have retained the packing and asked kids to not consume more from the box for your reference, Kindly get the quality check done properly or increase the prices to maintain the quality check officer salary, but atleast sell good quality products instead clearing the old stock during bulk selling in attractive boxes during festivals and making fool of public.

Note : the 5start we consumed, its pack code was also erased (2of them) and we noticed after consuming the same, attached images, this was our last purchase from cadbury's

WE LOOK FORWARD TO HEARING FROM YOU.