Morestore Complaints & Reviews

Sir I am visiting more super market shadnagaron 22/09/19 at time of billing 11:33:40 trans :297113 when purchasing a swastik haldi powder 100gm Rs 25 on mrp but the billing wrongly 26 they as excess one rupee when I say why u taking more extra one rupee they didn't answer they has to say you has given complent they say my mobile no :[protected] my name shadnagar pin - 506216

I have went to more retail shop from 143 & 144, sonathammanahalli, t c palya, anandapura, k. R. Puram, bangalore. One of store manager is name rathankara is mobile no [protected]. While i shoping one of the old man making bill some problem with billing counter saddenly he came talking very arangantly to that old man please see this will not happen with customer's so one the regular customers
Thank you

Hello
It has been past 2 months two people of your company are making a fool of me by telling me that they will give the order to me of cane basket for diwali hampers this year
They both are in mumbai branch in dry fruits section. Their names are dinesh manker and amogh jawa
They told me to send the samples through courier to mumbai head office and they told me they will pay for the courier and samples as well but now they are totally denying to it

Please find a solution to this problem
My amount of payment is rs 3000 for courier and 3000 for samples so total is 6000

They have took all the samples from me and get approval from your company and they have given my order to some one else
They made the biggest fool of me

Please make my payment of 6000

Regards
From
R r traders
Rizwan rehman
[protected]
Delhi india

Iam dr. Ravi from chittoor. On 19 the september, i purchased products worth 2700. Again on 20th september around 11 am i went to billing counter with some products. A billing girl and a fat lady sweeper were looking and laughing at me. I asked, there was no response. Is this the way to behave with the customers. I was very very embarrassed. So please don't make fun of the customers. Respect the customers.

Hi team,

This is chitikela. Praveen i have been to more mega store (Total mall) at madivala bangalore for shopping.

I have purchased some products along with
1. Sonic1:20 four funcion r/c
2. Anjali aluminium toaster large
And some other items.
I went to the checkout to pay the bill, the staff are really not aware of what is the discount on the product,
I had even had word with the staff saying that the discount of the products. But still he says he cannot help on this,
So i had to reach to the customer service kiosk.
I was shocked the way the customer service desk as responded to the customers, i had to wait around 1:40 mins along with my family and kid.
Staff and come and i have to go to the floor to show the hoardings that have been displayed to the staff, do you expect the customer to go to the floor to show where this hoardings
Are displayed and what is the discount on the product? I had gone three times on the floor to show once to the staff at floor and next 2 times with the manager of the store.
And there are everywhere big hoardings displayed near the products.
"this is what i was not expecting from the staff how can the staff say to the customers saying you are lieing".
Do you think that customers had to lie for just discount, you should be very careful talking to customers, is this the way you treat customers?
Do you think you are monooly what ever you do it's fine, we as customers are seeing and listening to this.

But what surprised i was asking the staff to check and bill but he is least bothered to check for the customers.
This is just cheating and fooling the customers, by placing the products in the bin on the floor where there would be promotional offer products.
And when i ask the staff about the price of the products and discounts they are not aware of them.

I went to customer service desk but i see there is only one person who is assisting the customers, how can only one person handle at evening.

I really do not understand how can you ask the customer to show the displayed hoardings on the floor and regarding the discount?

It's not one item but it's all the three items with no proper discount.

Is this the way you respond to customers?

This is really bad experience to me, and bad image on more mega store (Total mall).

Request higher officials to take and action and contact me.

Bill details:

Cm no: 3182-[protected]
Date: 31/08/2019
Store no: 3182

Regards,
Praveen,
+91 [protected]

Dear sir,
I have been cheated on 6th sept 2019 by mote store situated at apcar garden, asansol, west bengal.

They have announced a scheme for marketing purposes and put a big flex in front of the store stating that "buy for rs 2500/- and get a steel handi with cover for rs. 15/-"
After purchasing for rs. 2555.80, when i asked for the same, they denied to give the handi and told me that there no such scheme.

If there is no scheme, why such a big flex is pasted?

This is really cheating to customers.

S. P. Dash
Mob : [protected]

I have visited more megha store, sahakarnagar, today at around 13:30 hours small purchase. As i have bought only 2 items i was approached express counter for speedy clearance, as other normal counters were busy with lot of customers due to wednesday sales. Unfortunately threexpress counter was closed and for more than 30 minutes i was trying to contact store manager for the remedy. Somebody told that he has gone for lunch and i even tried contact the person through mobile but the person didn't responded to my call. I am really sorry to say that this is the way you are running the mega store without any responsible person to attend the complaint promptly all the time.

It's only one set of earphone (Model no. Zeb-em800) from zebronics india pvt. Ltd having this "more" supermarket cin no. U65990mh1988plc048117 palta, 4/h, barasat road, palta, barrackpore, kolkata, pin code700122 on tomorrow 30/09/2019 at around 21:08:47, hence after today i found one side of the earphone is sound lower than other so it make me imbalance sound feeling that make us very disappointed at about trust because there are no key people to verify & sale the electronic product, the salesperson ensure me that good one, it being a small small information to the "more" administrative system that we can keep growing healthy relation among us.

As a customer i purchased produts of worth rs 4500 from more shop (Sodepur more shop. Kolkata — 700110 ;wb) last 26th august 2019. But till i am not getting my products. As i am not get to my product in proper time ;i am again purchased the same things from another shop. So i lose another rs 4500. Also informed them my avilabilty timing to reveive my product. Pls refund my money as early as possible.

Today 25/08/2019 i have purchased 3 products from more stores. Krushnagar, nadia. West bengal. Pin 741101. Out of the above three products one is orbit spearmint 66 gm bottle. I just want to return the above said product immediately to the store. But the thd person who was dealing the bill refused to take the product. His logic wsa that he had to go through lots of paper works for that.

Hi team,

Todayi. E on[protected] morning i visited the more super market near kothapet saroornagar, there was a problem in the billing machine, none of them intimated us on that issue till my shopping was completed and when i visited the billing counter no one was ther to bill my product and i asked the sales girl there like could you please ask any one to come and make a bill for my products at that time she responded like there is a problem with billing machine
I asked you guys maight have intimated us before we do the shopping or else you guys can keep a board at the entrance for the issue, and i asked them i need to speak with their supervisor and i waited for 15 minz near counter for the supervisor but none of them came out and spoke with me after 10 minz a guy came over there and started saying systems are working fine and he started speaking with some othet in his mobile apart from looking into our issue there was around 15-20 customers waiting ther for billing and i lost my patience and asked him what the thing is going on apart from answering to me he started sjouting on me and the security guard and some other incharge guy came over there and started shouting on me by stating this is how we answer the customers where ever you want you can complaint what ever you want you can do and total staff became one side and supported to thatg billing guy and one of the staff came over there and raised his hand on me to beat and the incharge is support him tyo beat me, i think more super market employees dont have a minimum respect on the customers.

On 4/8/2019 i purchased goods worth rs 677.69 from more retail ltd, hesarghatta main road, bangalore. I paid the billed amount by credit card. I only checked billed invoice but did not check the credit card bill. Also, i did not get any message immediately on my mobile regarding the amount spent on my credit card.
It was only today (7/8/19) i got a message in my mobile that an amount of rs 6777.79 has been spent on my credit card. This shows that the amount entered was 6777.79 instead of 677.69 while accepting my credit card. I request you to refund the extra amount of rs 6000/ immediately. I can be contacted on my mobile : [protected] or [protected].

Date of incident-23/07/19
One of the female staff accused me of stealing a heritage ghee packet worth 99 rupees after check out. I was co-operative and let them check my grocery bag, as i do understand that it is part of their job. After checking my bag with my bill and not finding any extra product instead of letting us go.
She said that she saw me putting the product in my trolley, i told her i changed my mind about buying the product and kept it back in the same shelf.
She said that there were "4 packets in shelf when i asked her and now there are only 3, and since there is 1 packet missing from shelf, you have stolen it".
. I told her i kept it back in shelf and may be another customer has added it in their trolley or might have misplaced it and kept in another shelf. She said that no other customer was near this aisle and she was arranging nearby shelf, and she would be blamed and money would be deduced from her salary and some sob story.
I told her to check cctv footage which the staff said was not available. And i
Had to explain them, they had already checked both my bags and they could not accuse me. And after an another customer came in my support, they let me and my mom leave.
I am not complaining to get the staff fired. The girl who accused me looked very young and inexperienced. But this situation would have been better managed if there was cctv and a store manager present.
The store head/manager was not present i asked for a complaint book, the staff said they do not have a complaint book.

Hi,

I am a frequent customer to more megastore. I like to purchase things due to your offers on certain products. I had a very bad experience today when i had come out of the stores. I & one of the customer were sitting next to each other & we noticed a lady carrying a infant was mercilessly called by the security near the corner room of the stores for a enquiry & this security guy started questioning the lady the reason not clear he was questioning for how come you got the 2 extra products in the trolley which she says she did not notice. We then interfered & said have some mercy since she is carrying infant speak softly. The moment we started to question him he got wild & started to argue with us & it went to such extent that the security & 2 more employee gathered us threatened & pushed me. I thought for a moment when they are ready to push men then how can a women deal. Such a horrible experience i need a apology. How can you keep such people in your stores who are so rude with customers. Kindly look into & take necessary action. I took the details of stores below,

The store details,

More megastore
Gopalan grand mall.
Bangalore.

Hello quality control team,
Of
I was at more store in hadapsar, near nobel hospital.

I took a pack of maganlal chikki from the store and found a worm in that.

When i bought this to supervisors attention as manager was not in store. He confirmed the manufacturing date as 9.12.2018 and expiry is after 1 year.

Kindly take immediate action on this.

Regard,
Ajay

Dear Team,

My father name is [removed].
He bought grocery from more and after billing he got a gift coupon. after two weeks of getting the coupon, he got one call to his registered mobile no ([protected]) that he got selected for a gift and he need to visit more store to collect the gift.

He went the store to collect the gift just next day .

But the staff said that someone already collected the gift. They showed a signed copy also which has same signature like my father signature.

He didn't inform outside anyone about the gift call, then how another person took the gift with his signature.

Please check your CCTV Video.

We are suspecting that your store Staff only took the gift and they know my father signature because just before two weeks my father signed one form in more store for the gift coupon .

Regards,
[removed]
(Mob- [protected])

I spent 6500 in march 2019 in raja bazar paschim midnapore outlet as it was said that there was a dinner set gift on spending the same. But till now i didn't get the gift. I asked so many times but they are saying it is not available. If you don't want to keep your promises, then don't make your customer fool. They will spend once but not again and again. I am very much disappointed with this.

U appoint a third class manger in sangrur more supermarket jisko ye nhi pta ki costomer se batt kaise karni hai aur mera bill 3000 k uppar ka tha lakeen usne jo offer chal rahi thi 2000 ki purchase pe bread box vo mujhe nhi diya usne bola me apko ye scheem nhi duga kyu ki mene siraf desi ghee purchase kiya hai # ye kya batt hui abb jo chiz chahiye vo hi purchase kru ga na me! I want to file a complaint against him otherwise i sue uh

Today 1 hour back purchase stationery (Camlin glue stick) but that was manufactured in 03/2017 already expired and not in use. That product simply ready for purchase and sale to the customers. While i am trying to upload bill and product image that is asking below 2mb for that reason i am uploading. I want proper explanation reply with reasons otherwise i will escalate to consumer forum. The issue is not value of the product, goodwill in market about more supermarket.

Hi,

I want to give complaint against more store (Supermarket) which is located at street no 8 habsiguda uppal road in hyderabad. They are still charging for plastic bags to customers however as per consumer court's they should not charge for that and when i confirmed to store manager he sd that it's a policy as per management so he can't help on it.
Please take action against them as they are increasing plastic uses by selling and doing publicity for their brand.

Thanks
Namita