Morestore Complaints & Reviews

Most of the products are defective. But
More store in nabha does not ready to hear about defective products. They always prove the customers is wrong. Customer has billand also defective products. So plz do not buy products from morestore. Nabha more store promised to return the products but they never return the products. They are also selling fungus products like bread and also defective bedsheet and pillow covers.

There was an offer that on shopping of more than rs 1500 between 1 january to 31 march 2018 one will get assured gift. During the period my cumulative purchase was more than rs 20000 but did not get any gift till today. When asked to person on billing counter, he said when gift will come he/she will cal and give. I am writing this mail second time. Please let me know what i need to do.

Arabind yumar yadav
Mob:[protected]

We belong to working class... Having habit of tea in breakfasf and kids take milk as soon as they get out of there bed... Im a regular customer of your store... They close the store on the name of stock take... And i skip my tea along with kids... At least you should provide breakfast items when ever there is a stock take... Or else i'm a regular buyer for 15 kg everyday (Me n my 7 cousins)... If you cannot do that then i have to look for a alternative sources who can provide 15kg on daily basis...
Regards
[protected]

Your more store is selling the products of patanjali of manufacture date o[censored]pcoming month as now its june and products available of 25th july 2018... How it is possible as in detail yesterday i buy a patanjali shampoo on which manufacture date was of july as i mentioned above... I think it is totally unfair with the peoples who blindly buy products from more retail shop and may be this products will harm the peoples so look into this matter asap as i always buy household things from more retail shop

I went to more supermarket located in nmdc colony (East anandbagh, malkajgiri, telangana - 500047). I have taken 2 units of act-ii popcorn (Buy 2 get 1 free) 3 pack. The price tag on the shelf was showing as rs 47 for 3 pk, but that was for a different variant that was not in stock. The item on shelf did not have a label. I noticed the price after going home. I returned to the store in 15 minutes and asked the sales lady how much she charged for the product. She said it was rs 82 after discount. I told her that the price was mentioned as rs 47. She told that i have to check the product name, not only the price. I told her, it is their responsibility to make sure that the product on shelf has the correct price tag. After some argument she agreed to give a refund. I have taken another 3pk of act-ii popcorn classic salted that was for rs 47 for 3 pack. She refused to give me the balance amount and said they will not refund cash and i have to purchase something else for the balance amount. I refused to do that and asked for a manager. Manager came and asked for the reason. I explained the whole thing, he verified the labels and stock on shelf. He advised the lady to refund cash and take the receipt. Lady at the counter gave me cash and did not give both the receipts. When asked why she is not giving the second receipt, she said they have to send them to the head office as there was a refund done. I told her that they have to take photocopy or duplicate bill, and not avoid giving bills to the customer. When asked how i can complain about the issue she said, there is no way we can complain. The only way to show our dissatisfaction is via the survey machine at the counter and i cannot do it now as the transaction is complete. When asked for invoice number, she said there will be no invoice number. I have taken the receipt from her and noted down the details. She started talking to me rudely that she apologized to me and asked why i am taking the details. The details are as below:
T[protected]
Pos# 34857
Transaction# 297405
Agent name: rajitha
Incident date: 26/05/2018 13:14:30 (1st transaction for rs 654.20)
26/05/2018 13:38:16 (Refund - 2nd transaction - rs 94 popcorn + rs 68 cash)
Please train your staff properly about customer service. Educate them about where to find the invoice number, what is the customer care number, what options customer has if they would like to complain. Explain their job role properly and tell them that they have to be polite and nice to customers. Also, tell them that the customer is eligible to get a bill and if they have to process a refund, they should print a duplicate bill or take photocopy of the bill. I wish you take necessary action and train the staff correctly. If such incident repeats again, please remember you will be losing a good customer as there are many other supermarkets available. Thank you.
My mobile number is [protected] and email is [protected]@gmail.com.

Hi,

My mobile number is [protected].

I live in boudha nagar, warasiguda, secunderabad.
I am a big customer of more @ warasiguda.

For jan-mar 2018, i ended up purchasing worth rs 31000/-.
But the gift corresponding that went to nagole branch.

I cant go to nagole.

So, please get it to warasiguda branch and confirm asap.

Thanks,
Rama

My self shripaul sharma resident of rajpura distt patiala punjab. I have a complaint regarding more store manager at rajpura. As per rules more store will open daily at 6.00 am but store manger of our city don't follow this rule and they start billing after 7.15 to 7.20 am. This create problem to so many customers bcz me and many customers for daily use product like milk bread eggs and fruits wait till that manager and staff starts billing. So on behalf of so many customers i request you to plz find sol of our problem. My email i'd is [protected]@gmail.com

I am a regular customer o[censored]r more outlet in seethammadhara ne, near nri hospital. Even a guard is femiliar to me. On an average i purchase 3000/- items every month. Today i picked few vegetables and was in que at the counter to get them weighed. The sales person ignored me just because he wanted to do some other customer's vegetables. When i demanded politely for my turn he paid a deaf ear. I complained at the counter and asked for the manager, they didn't respond to my plea. They started smiling at each other. Infact they insulted me.

21 may 2018, time: 8:15 pm

In more super market rajakilpakkam. Chennai. Branch. They are not issuing carry bags.in bangalore they are issuing brown bags for packing. Here they are not issuing any bags for packing. For carry bags they are charging 2rs. For each bags. As a customer we don't have any bags for everything. Pl. Instruct to the concerned branch for issuing paper bags like in bangalore.

Dear sirs,
One of your staff mr. Balakrishna, a store manager from more store in pandeshwara, mangalore-1 has done something which is unimaginable & unforgivable to our family. On 27th of april @ 19:45 hrs my son, a juvenile had visited more for some shopping. He had taken some chocs too & but failed to present them at the counter. Over this balakrishna extorted rupees two thousand from him, snatched his school id, took his pics without his consent, took images of his docs, threatened him to report to the school. He failed to inform parents while doing all these unlawful things. My home is just 100 metres from the store. After all this, he took his video without his consent & without informing parents. He did not stop his criminal acts at that point in time. He posted the videos & images on facebook. All this against a juvenile. We are going through immeasurable trauma for the past 2 weeks. We were called by the school principal. My son was given punishment & had to pay penalty for dishonoring the reputation of the school. The whole family is going through severe psychological trauma over this. We want the more management to act on this & make sure all the images & videos are deleted from the social media as soon as possible. What mr. Balakrishna has done is not pardonable at all.
We have reported the whole matter to more hr manager pragath raj but they have failed to initiate any action over the viral videos & images.
We want action to be taken as soon as possible. Our lives are at risk now.
If something happens to us, more store will be solely responsible.
Awaiting your reply asap.
Sagar lakshmi,
[protected]
[protected]

I have bought 5kg minikate rice loose from your belghoria store at sarada apartment, 9/4 feeder road, kolkata 700056 at 14:44 hrs dtd 14.05.18. The man at the cash-counter gave no attention to me & he is going on to do his own work. When i asked him to make cash memo, he said that he is not interested to do that & show me to go to other counter for making cashmemo as he is so busy in his own work & argued with me that he is previously said to all that he is so busy he cannot do cash counter work. But this is totally lie. I stand there for about 5 minutes but he said nothing at all that his counter is closed. I am marketing at this shop but never experience such bad behaviour. You should take action about this cash counter man. My cash memo no. 3224-[protected]
Finally i have to make cash memo at other counter of other staff.

Sir
I take a sky bag on date 07/04/2018 from more store, nagavarapalya, c v raman nagar, bengaluru. Which have warranty of 6 month on product. After using 2-3days it's stich opened. So after this incident occurred i went to store on 29/04/2018 for servicing. That time seller told come after 2 days it will be completed but when i go after 4days for bag, that time they were searching where they kept the bag. Then again told that work not completed you come after 1days. Again when i go after one days again saying that work not completed and it will take 15 days to complete it.
It is ashamed to say that this type of customers satisfaction going here.
So plz take any necessary action regarding de satisfaction.
Item no[protected]
Gstin no - 29aaacp2678q1zm.
Thank you.

I purchased electrolux washing machine of 6.8 kg from more mega store, rajaji nagar, banagore in jan 2017, now this washing machine is in breakdown and service engineer needs bills as its dryer motor has warranty of 2 yrs

The washing machine bill which you have issued is of thermal and now nothing is visible on it. But i have copy of delivery note which has its s. No. (692) having cash memo no. 122/929

Kindly share duplicate bill of this purchase so that i can claim for warranty

Look forward for your prompt response as machine is under breakdown in just less then 2 yrs which i have purchased from more

Enclosed are the both documents for your immediate reference and needful

Regards
Aditya
E mail : [protected]@gmail.com
Mobile :+91-[protected]

Offer till 31st march.. 15000/- shopping we get cooker n my total till 31st march was 15206/- upon enquiring i found that my name not listed... N an email was sent to their head around 15 days bk still they say no reply.. Took my no but no call. This is in bangalore vijaya bank layout... Very disappointed.. Every visit staff is changed.. Almost a month over n no resolution.. Everytime i ask they give some excuse either server.. Down.. Or manager not there... Or my name not listed or email sent but no reply... Does it take 15 days for the management to reply... Or they take contact no n assure resolution... No body calls...

I am chandrasekhar, visited your store on[protected] at sahar state, near sbi, mansoorabad, hyderabad cm. No. 3172-[protected]; staff: upendar, ; trans: 237928; pos no. J4804
Bar code no. T[protected].
Bill amount. Rs.729.
Card used for payment uco, rupay card. I asked the same with your personnel, he said it will be credited within 24 hours. His way of answering also reluctant and rude. He shouted like anything saying that it happens to everybody, you are not a new one to experience.
I waited for one day i. E upto monday. I made a call on tuesday to pursue the issue. One lady answered the call and said, it may take 2-3 days or 10-30days to credit the amount. You may contact the bank it is not our issue. I called again afternoon she is telling that it takes time. You come to our store, let me check it whether it happened or not. Previously she said, "just your message in mobile is enough".
People are playing with me. Nobody is giving proper response. When do get money back.
I have been visiting more store since 2008. This is the first time happened to me with this store.
Resolve the issue as early as possible.

I am a regular customer of more super market at rohini, prashant vihar. But even then it has been very insulting experience twice at that store. Currently i had done shopping of more than the required amount of highest slab for an offer running between jan-mar '18. On enquiry about the gift i was told that the gift has arrived and i should take it. But to my surprise and very common insulting behaviour of the staff i was told that the stocks are limited and you may collect after few days. How is that when i have done shopping of the requisite amount stock has not been sent. Is that company send lesser items and save some money. Very bad experience.

Pallav mishra
[protected]

I received a message that rs 100 added to my club more a/c. But the store people is not aware about applying the discount on pos. After the message received i visited the store four times. But each and every time they used to tell silly reasons. I am really very much disappointed. Whenever u want to do some promotions, first train your staff well and make sure that they were aware of all promotions.
Store-chromepet.

I shopped woth more than rs.15000 from more store, faridkot during jan., 2018 and march, 2018. But, the store is now not delivering me the promised gift of pressure cooker against the shopping of more than rs.15000. On dated 18.04.2018, when i asked abt the gift from the store manager, mr. Munish, he spoke to me rudely. His tone and tenor was not proper. He even showed indifferent attitude towards my grievance.
Gravely disappointed.

From marthahalli branch, i bought i'd: 8190085, classic doll and 2 extra short dress for 349.
This is not worth for 100 rs also. I feel very bad how this store pricing like this. Are you not worrying about your customer? My mobile number is [protected].
I am the customer from the day one for this store. But today i feel they are not worthy for this.
This kind of worst product should not be even placed in your store.

Found cockroaches on bakery items sold at more kothapet, hyderabad. It is so ridiculous there is no proper response. After insisting they send me a msg pizza is thrown away.
Will the cockroach move only on pizza item when all others are next to it in the same storage cool area? No reply

Written to ho there is no response

Moore cannot brand itself and play with peoples health. Will take this further. I want the appropriate dept to take severe action on such kind o[censored]nhygienic environments which play with the health of people.