Delhivery Complaints & Reviews

Dear Sikandar Alexander Muqbil,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Dear Sikandar Alexander Muqbi,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

order no:7888003
[protected][protected] / Closed
For this return request i didn't get any call from you between 1st DEC to 10th DEC. I am seeing fake status that i cancelled pick up. i didn't cancelled any pick up till now. And you always telling "Customer does not want to return the product".

[protected][protected] / Canceled
Again i reinitiated the pick up. your representative called once on saturday. sat was holiday for our company. i am out of station on that day. i asked him to come on monday. i called him lot of times and he was not lifting phone.

their delivery person do not even came to my place and updates status as "door locked

i have never seen a courier service as worst as delhivery, i have also recieved the product late and i did not accept it.

I have ordered so many (like more than 15) products from snapdeal and most of the times my product was delived by Delhivery. It was only once when my product reached me one day late.

Sometimes there can be problems with any courier company or any online shopping company.

The worst service of the world.

They denied me to come to me and they call me somewhere to take my parcel.

When i ask to come for delievery the use the abusing words and they are not coming to me to give my parcel.

this is fake I just work at delivery is he just making fool to people

T&R — not delivered courier at ahmedabad

Dear Sir/Madam
I have sent a courier on 25/10/2008 Docket No. is[protected] from Kaushambi, Ghaziabad to Ahmedabad. The courier is very urgent please Trace it & informed without any delay

Thanks

Vijendra Verma
Mobile No.[protected]
Office No.[protected]

Same thing with me.

Regards,
Bharath.


Tracking No: [protected]

Worst service ever from any courier company.

Regards / Nitin

Yes i agree with you Shankar, Worst ever Courier service..Not sure why India Times shopping selected such a worst logistics partner. I had even went and approached their office yesterday, Guess.. there are loads of parcels... No one will response to you.. So finally i caught one guy and he told he will confirm by 2PM and i left the place and when i called them @ 2PM.. they said shipment is with us. So Today i had again went there and now they said, its not with us and its with Bangalore Hub, , very very frustrated.


Regards
Suman

Even same with me, i have ordered 28th through Snap deal, and still not reached to me.
Can anyone give me address or contact number of Bangalore branch of Delhivery?

Worst service from any courier company i have ever seen and experienced.
[protected] (PI[protected] / Pending

For, [protected]@gmail.com on Nov 7, 2012
Yes its delayed ..and courier company should ashamed of for this gr8 delay.

[protected][protected] / Delivered
Status / Scan Details
Status Status Date Remarks Location Updated by
For further details / clarification on the remarks / additional instructions please contact us at +[protected] / 01 / 02 / 03 between 9:00 AM to 6:30 PM or write to us at customer.support(at)delhivery.com

Delivered Nov. 15, 2012, 6:25 p.m. North BLR (Karnataka) Delhivery
Dispatched Nov. 15, 2012, 10:03 a.m. Dispatched for Delivery North BLR (Karnataka) Delhivery
Pending Nov. 14, 2012, 6:37 p.m. Asked for delayed delivery on 15th North BLR (Karnataka) Delhivery
Dispatched Nov. 14, 2012, 10:14 a.m. Dispatched for Delivery North BLR (Karnataka) Delhivery
Pending Nov. 13, 2012, 11:21 a.m. Shipment received North BLR (Karnataka) Delhivery
Pending Nov. 3, 2012, 5:18 p.m. Shipment received SR Nagar (Karnataka) Delhivery
In Transit Nov. 2, 2012, 1:17 p.m. Shipment received BLR_Hub (Karnataka) Delhivery
In Transit Oct. 31, 2012, 1:46 a.m. Shipment received DEL_LS_Hub (Delhi) Delhivery

Delhivery delivery service has given me the worst experiance ever.
I ordered a mobile phone from indiatimes shopping (order number:[protected]).
It was shipped 6 days on 27th JAN (waybill number:[protected]) .
I was supposed to receive the parcel on 30th of jan but I have not received the parcel yet because your
delivery service is not even able to track the location my order the only reply I am getting is it is in delhi region and every time I call them they just apolagise.
I also dropped them emails but the response was the same...

Horrible experiance ever...

Delhivery Courier Service is the worst Courier Service provider
customer care service numbers +[protected] / 01 / 02 / 03 are rubbished
I tell indiatimes not to send product by this courier service
shipment id:- [protected][protected]
no track update

I Ordered a TV from snapdeal.com on 24th april.And they sent to Delhivery Courier Service for shipment on 27th April.
The delivery date was 29 April( according to snapdeal.com).
I called up Delhivery Courier Service on 29th but they told, i will get it on 30th April a must.
Today(30 April) i called up and the Delhivery customer support guy told me, i will be getting it on 2nd May cause 1st May is a holiday.
I am not sure how long it will take to reach me.
Or they will really send me my parcel or not or misplace it.
My Waybill Number = [protected] (you can check this on http://www.delhivery.com).

i ordered a iball headphone on 17 may, my order no is-[protected] and i tracked my order status its showing me that returned becoz of no service available in ghaziabad.I called to customer care so many time bt response were poor.really horrible courier service of delhivery.i really disatisfied.hope i soon get my item.

horrible service! dunno what kind of delivery boys they hire - if they cannot find a simple address - they don't deserve the job.

he called me up 6 times to find the 3rd main road - from 1st main road ... i think he wanted me to go and collect the package from him ... he finally marked the order status as pending - and wanted a confirmation of the address ... other courier services deliver so promptly.

Delhivery Courier Service is the worst Courier Service provider
i was order 5 to 6 order in Rediff shopping not even reached me single product to me, i never seen such a worst services in my life, y rediff shopping selected such a worst logistics partner.

Consignment Number :-

1 : [protected] (Flag With Clock For Office Car Home)
2 : [protected] (OM Bell / Tibetan Om Bell to Purify your Premises - Feng Shui Item)
3 : [protected] (Solar Prayer Wheel Ornaments For Car)
4 : [protected] (OM Bell / Tibetan Om Bell to Purify)
5 : [protected] (BLACKBERRY BATTERY MS-1 FOR BOLD 9700)

Regds

[protected]@rediffmail.com

It's the worst ever.Can u believe it everyday they call me up telling me they'll deliver it but never ever turn up, this went on for a week.Finally tired of waiting all day I called up the delivery guy and I was obviously angry asked him why he wasn't doing his job.He starts yelling and you guys won't believe this, he actually threatened to BEAT ME UP his exact words "you tell me where u are sir!!! I'll come now only without out the package but ill give u a special delivery see what ill do to you for scolding me ...why are you scolding sir " can u actually believe it These people make false promises that they'll deliver and when they don't and when they're questioned they threaten to BEAT YOU UP . Absolutely unbelievable !!

faltto courier service

Hi all i have red all the reviews from so many people...
i am thinking that these delhivery delivery boys are taking our products and they will sell spare parts of our mobiles or any electronic goods.
And they will fix some non warenty parts to our devices.

please check your products in any customer care centers after receiving...

I also had horrible experience with Delhivery. My order from snapdeal is delayed a lot.
Please never use this courier Service. I dont understand why companies like snapdeal are partering with such courier services.

The thread started almost 1 year back and still going on!!!.

Even I had the same experience. Ordered product through Snapdeal. And first time I came across "Delhivery".

These people do not bother to come to the specified location and update "Consignee not available, retrial tomorrow ” status in tracker.

If asked they do not share delivery personnel number or the contact details for the respective branch. Worst service. I am fedup.

DELHIVERY deserves "0" rating

SNAPDEAL PLEASE PARTNER WITH SOME OTHER COURIER COMPANY

no phone number works to understand the status of the product in Hyderabad.
What is happening guys?

i have ordered quick heal antivirus at 26 nov still i am waiting for it, customer care never responded to me, it is one of the third class courier service
tracking num is [protected]

No one to pick calls in Delhivery Courier services on phone No.+[protected]. Service not satisfactory.

I ordered a shipment and it was a prepaid i spoke to the manager on [protected] as promised it got delivered within the said time, keep it up guys good service.

I ordered a shipment and it was a prepaid i spoke to the manager on [protected] as promised it got delivered within the said time, keep it up guys good service. DELHIVERY COURIER

DELHIVERY Courier service is one of the worst delivery system, which I never come across.
ordered through Snapdeal on 14.02.14, expected date of
delivery was on 17.02.14, and dt change on 20.02.14 even till date the item is not delivered
After too many follow ups, I found the item was lying in Trichy hub from 20.02.14 (which is only 2 km to delivery place)

Delhivery Courier Service — Order not received till date

Wat i ur service my expexted delievery date was 18 march bt still its not deleiver wat is going on n yes plzz cll me urgent wen u get ma msg,
Track no= [protected]


[protected]

Delhivery is a worst courier service.my order to snapdeal has been shipped to this courier.ordered on 2 nd, still by 12 th it shows under transit. my bill no/ tracking bill no is [protected] ... I request snapdeal to disconnect this courier right now.

The Delhivery courier service is really pathetic, I ordered Mobile through Snapdeal on 31st March delivery date was 7th April but today its 16th April, tired of calling Snapdeal and delhivery numbers but didn't receive the product yet.

Today courier person called up and said the product would be delivered today, when I called him up again after waiting for long hours, he is saying he cannot deliver it, as he has the packet but not sure whether it has any product in it.

Its such a bad, third class service.

I also completely agree with you all i wish i would have read this before order a laptop on snapdeal. i am waiting for my laptop from last 4 days still no response.

i am worried now i have paid the whole amount. i hope i will get my laptop.

I also completely agree with you all i wish i would have read this before order a laptop on snapdeal. i am waiting for my laptop from last 4 days still no response.

i am worried now i have paid the whole amount. i hope i will get my laptop.

Its a gr8 fraudulent courier service...i had ordered for imported soup bowls from shopclues.com...it was broken and i had returned the product and waited for nearly 20 days but when called and asked the respected company they said we had received a wrong parcel holding a saree in it...how bakhwas...when i tried that courier service boy's number it was not reachable...very poor even a lady called me and asked for the pick up of the product on date...i thought it was a genuine service...its all poor and extremely worst...please guys before ordering ur products online see to a maximum extent to call that particular companies customer care number and enquire about the availability of the product first and specially mention them not to send it through DELHIVERY courier service...even if they say they will take the responsibility then pls don't go for placing that orders...thats the only chance we have...

SHOPCLUES PLEASE STOP YOUR TIE UP WITH DELHIVERY

With lot of frustrations and regrets
Tracking no: [protected]

Delhivery Courier Service is possibly the slowest and most uncertain courier service, on the basis of time that I have ever come across. While clever companies like Amazon are using their own courier system, E-Commerce companies like Snapdeal, etc are making customers shy away from them, and use other companies, such as Delhivery. I had ordered a Nikon D3300 DSLR Camera, which on Amazon.In is (sadly) more expensive, although they do offer 1 Day delivery. Delhivery on the other hand, has now taken 5 Days, and my package still has not arrived. I had ordered it on the 23rd of May, and the estimated 'Delhivery' date was the 28th of May. Yet when I called them up today, they said that my package is on its way from Lucknow to Delhi, a journey of no more than 1 Day I assure you, but it was said to have been in transit since the 25th of May. The person at their customer service center was extremely good at trying to assure me that it would come as soon possible, while still telling me that it had not yet even reached Delhi, where it would then be processed, then sent to Mumbai, then processed, then delivered to me, a journey that would at the maximum take '24 - 48 hours'! If on the day of delivery, it is going to take another day, or even more, after 5 days, I think we have a problem here.

Had one of the worst and disappointing experiences. Can't imagine the level of inefficiencies in their system.
It takes them 2 days to ship the package from Delhi to Bangalore and to deliver it to a location in bangalore, it takes them 7 days. And every time you call them, the reply is the same. "Will deliver it today by 6:30"..The false reassurances, the false promises. I have actually called them 16 times..and still haven't received my shipment!
I would rather go and purchase it from a store, and I have decided I will never place any order on Amazon. If they continue to use such low grade Courier/ Logistics partners, they are certain to not only lose their current customer base, but will also never gain any new customers

Overall - Pathetic service, a highly frustrating and disgusting experience!

I would go with a rating of -100

Hello..
am very disappointed about your service, i have ordered dress material through snapdeal by 25th of may 2014. but todays date is 6th june till now i did t got the courier. but whenever am tracking the courier through your website its showing that on transit, or despatched . what its this ? . my tracking no. [protected] please do the needful things as soon as possible ... your courier service very wrost and bad and not satisfactory
.

the worst...ttttt service. local courier is much better then this courier
i request snapdeal, indiatimes and other website not to send delivery by this courier service
i got the msg that unable to reach you when i called up customer care they are saying your door was locked their person doesn't even made a call to me for conformation...
delivery person didn't even came to my place and saying door is locked
only one thing i would like to say the
WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST Service

it is worst ... m waiting from last 7 day but still no response from delhivery courier company...
they don't even think about their costumers... no call nothing... n when ever we try to call, the phone is always busy...
never use delhivery courier ... waste of time.. disapionted

Had one of the worst and disappointing experiences. Can't imagine the level of inefficiencies in their system.
It takes them 2 days to ship the package from Delhi to mumbai
and to deliver it to a location in mumbai, it takes them 7 days. And every time you call them, the reply is the same. "Will deliver it today by 6:30"..The false reassurances, the false promises. I have actually called them 16 times..and still haven't received my shipment!
I would rather go and purchase it from a store, and I have decided I will never place any order on jabong. If they continue to use such low grade Courier/ Logistics partners, they are certain to not only lose their current customer base, but will also never gain any new customers

Overall - Pathetic service, a highly frustrating and disgusting experience!

I would go with a rating of -100

i had also got same experience from delhivery courier .http://track.delhivery.com/p/[protected] they returned my shipment due to no serviceable zone. anybody tell them if they have no serviceable zone so why they commit to deliver product. unfortunately i did make a damn mistake . plz hs18/snapdeal take some action otherwise.. one by one all peoples stop buying product from you.( i placed again a new product on hs18) and waiting for snapdeal product.

stupids. I have faced same issue. I dont know why the [censored] flipkart is engaging with them.

Useless courier i ever seen. I does all non sense stuff, no response, no calling, delivering item to somebody. Very un professional courier ever seen. My camera stand is still not delivered. Only one advise never use this courier

Siddharth R
Pune

One of the worst courier service is delhivery. I have ordered in shopclues, seller sent the product on oct9, 14 and it is reached Bangalore on Oct 13, 2014, but still I didn't received my product. I have tried to call them +[protected], it is always engaged. Now I don't have any idea of how to get it, Can anyone help me. My email : [protected]@gmail.com

Maha Bakbaas, , Non-sence, Ghatia, and chutian service...

Tracking number [protected]

I had order a Intel i3 processor from flipkart and filpkart send my item through Delhivery courier but Delhivery service did not deliver my item at my 201001 location. Customer care executive said that pick your item from Ghaziabad Delhivery courier office and he gave me address of his branch... when i reach at that address I found that there are no any Delhivery courier office.. after that i call to Delhivery customer care then he gave me mobile no of manager of ghaziabad Delhivery office... when i call to manager 67 times, he never pick my phone...

Customer care executive never pic a call at one time... sometimes, call automatice disconnect after 2 minuts...

Delhivery courier serices is the worst. I ordered a shipment from Snapdeal same product but 2 items, but I got only one item. When I asked the courier person he said he got only courier, whereas snapdeal people are telling that both items were delivered on same day. I am totally confused and dont know what to do. No response at all.


Prashanti

Their name must be renamed as "you-should-worry"
Pathetic service and horrible response from them.

Only one suggestion i would like to give - Do not buy anything from Snapdeal as their Customer service and courier in simple word is worst. No word and anger can be enough to match them. Its better to pay some extra price and get it from Amazon or Flipkart.They rarely disappoint the customer. Still who want to go with them to save few bucks god bless them. I can assure them that they will loose their peace of mind and their valuable time.

anand

hi this dehlivery courier they wont pick the call whenever i cal it will be busy busy still my consinment dint receive if they pick my cal defnetly they
will get scolding of me 20 day hapened still now i dint recceived my shipment

This is not a courier service. Worst response from office, they dont know how to pick up phone to answer customer. Please friends dont buy any product from the seller who using this worst courier service. I also ask the sellers to stop using this courier service to improve their sales and their seller RATINGS in online shopping.

Thank You,
K.Giridhariprasad

I had purchased Koryo KOT 2321 SS OTG on 11 Oct.2014 from Ezone, which was sent through Delhivery courier and till today 01st of Nov. it has been not delivered. Neither the courier is picking up phone nor any email or contact. Ezone online store also not responding satisfactorily.
Order ID: 2238603
11-Oct-2014
Delhivery
AWB No.: [protected]

i am also waiting for the courier which i have ordered on 4th Nov 2014.

Ajinkya,
Thane

Dear Snapdeal,

Your product deal are good but logistics partner Delhivery is ruining everything for you. For instance I have made a decision to never order from Snapdeal just because they ship products through Delhivery courier service. My product is in my city for past 4 days but still haven't reached to me. And every time I call, customer care executives tell me that they will change the status to urgent. This has been happening for past 4 days. I had to cancel my tickets because the product that I ordered was gift for my mother and I couldn't leave without it with me. Worst part is they can't even tell me the branch address or name where my product is present so that I can self collect it.


Status Status Date Remarks Location Updated by


Pending Dec. 11, 2014, 8:39 a.m. Consignment received at destination city PC Pune PNQ (Maharashtra) Delhivery
Pending Dec. 10, 2014, 8:12 p.m. Dispatched from destination city PC Pune Hub (Maharashtra) Delhivery
Pending Dec. 10, 2014, 3:18 p.m. Consignment received at destination city PC Pune Hub (Maharashtra) Delhivery
Pending Dec. 9, 2014, 11:50 a.m. Dispatched from destination city PC Pune_Camp_Dc (Maharashtra) Delhivery
Pending Dec. 8, 2014, 5:31 p.m. Received at destination city DC Pune_Camp_Dc (Maharashtra) Delhivery
In Transit Dec. 8, 2014, 5:30 p.m. Consignment received at destination city PC Pune_Camp_Dc (Maharashtra) Delhivery
In Transit Dec. 8, 2014, 4:39 p.m. Dispatched from destination city PC Pune Hub (Maharashtra) Delhivery
In Transit Dec. 8, 2014, 10:13 a.m. Consignment Received Pune Hub (Maharashtra) Delhivery
In Transit Dec. 8, 2014, 9:07 a.m. Consignment Received Pune Hub (Maharashtra) Delhivery
In Transit Dec. 8, 2014, 5:39 a.m. Consignment Received Mumbai Hub (Maharashtra) Delhivery
In Transit Dec. 8, 2014, 5:39 a.m. Consignment Received Mumbai Hub (Maharashtra) Delhivery
In Transit Dec. 7, 2014, 4 p.m. Linehaul Incoming from PC Mumbai Hub (Maharashtra) Delhivery
In Transit Dec. 7, 2014, 3:35 p.m. Linehaul Dispatch from PC Mumbai_Andheri_PC (Maharashtra) Delhivery
In Transit Dec. 7, 2014, 3 p.m. Consignment Received Mumbai_Andheri_PC (Maharashtra) Delhivery
In Transit Dec. 7, 2014, 11:16 a.m. Consignment Received Mumbai_Andheri_PC (Maharashtra) Delhivery
In Transit Dec. 6, 2014, 5:37 p.m. Shipment received Mumbai Hub (Maharashtra) Delhivery
In Transit Dec. 6, 2014, 5:30 p.m. Shipment received Mumbai Hub (Maharashtra) Delhivery
In Transit Dec. 5, 2014, 8:02 p.m. Shipment received Raipur_DC (Chhattisgarh) Delhivery
In Transit Dec. 5, 2014, 8:02 p.m. Shipment received Raipur_DC (Chhattisgarh) Delhivery
In Transit Dec. 5, 2014, 8:48 a.m. Consignment received at origin city HUB Raipur_DC (Chhattisgarh) Delhivery

Delhivery is the worst courier service i ever came across with.My consignment is hatching eggs from the last 5 days in my city but they havent managed yet to deliver the product to my home which may be few kms away.This courier company should be blacklisted by all online shopping sites and this if in future any seller ships my item through delhivery, i will cancel my order immediately.Delhivery should be banned.
Just check my consignment details if you don't believe me.
AWB number [protected]
The haven't reached to my home nor called me and still saying consignee not avalaible.Bloody Frauds.

TOO WORST COURIER I HAVE EVER SEEN IN MY LIFE i.e. DELHI VERY COURIER.

The worst courier service I never seen, the delivery boy with out contact me the company SMS me to we could not reach you as I am in house in th whole day.

My tracking No.[protected]

Ravindra babu .K

Worst delivery service. By delivery. Online shopping companies should reject delivery. In my case they took 03 days for the tracking number to be active. Forget bout the delivery time. Delivery is giving bad name to few good online shopping sites like flipkart, snapdeal and surpluss.in. their tracking service is pathetic. Ur items only move in tracking but actually it is in same place only. For example the order which is shipped on 23 oct its in the origin center only for 4 days
vered In Transit Oct. 29, 2015, 12:17 p.m. Consignment received at destination city Hyd_Hub (Andhra Pradesh) Delhivery
Undelivered In Transit Oct. 27, 2015, 3:26 p.m. Shipment Recieved at Origin Center BLR_UtharaliSouth_CP (Karnataka) Delhivery
Undelivered Manifested Oct. 27, 2015, 2:19 p.m. Consignment Manifested BLR_UtharaliSouth_CP (Karnataka) Delhivery
Undelivered In Transit Oct. 26, 2015, 8:06 p.m. Shipment Picked Up at Origin Center but Data Not Recieved BLR_UtharaliSouth_CP (Karnataka) Delhivery

my order was coming from maharashtra . after 4 days i called the customer care asking abouty package then they told me "sorry mam, your parcel cannot be delivered because we have no service zone there ." I live in vikas nagar lucknow and they didnt even bother me to let me know about my parcel and most of all why do they except those parcels which they cant deliver. worst delivery system ever .
NAZNEEN

I have ordered Samsung Galaxy on 5 from flip kart i got to know my parcel is coming from delhivery. I am tried to contact them from 2 hours continuously they don't have good customer care and not responding for anything my product is in yelahanka new town where 2 kms from my place but i didn't receive the product
this is worst service i have been come across

CAN anyone give me Delhivery cuttack orissa branch address and phone?