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4.9
Updated: Nov 24, 2025
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mPokket reviews & complaints page 21

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M
Mohitss0101
from Jhunjhunu, Rajasthan
Aug 10, 2023
Feb 7, 2024
This thread was updated on Feb 7, 2024
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I didn't taken any loan, but still showing loan transactions in my cibil score

Yesterday i have checked my cibil score where i found some loan transactions in mpokket application but i didn't take a single loan from this app, some different person name, gmail and voter I'd is showing attached to my pan card, please change details and remove those transactions from my cibil account it's making my credit score low.
Please update the CIBIL report and remove the other person transaction from my report....
+2 photos
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Adit0592
Aug 9, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
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Need waiver of loan

Hope this email finds you well. I am writing to request your kind consideration for a waiver of the overdue loan amount on my account My name is [Adit Singh], I am aware of my financial obligations, and I deeply regret that circumstances beyond my control have led to the delay in making timely repayments. I lost my job in covid 19, and my mother died by covid so gone in depression, I am committed to resolving this matter and clearing my outstanding...
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Snehilvishwakarma
from Satna, Madhya Pradesh
Aug 9, 2023
Feb 7, 2024
This thread was updated on Feb 7, 2024
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I have paid all the dues but still Active loans are showing of mpokket in my CIBIL and its my effecting my CIBIL score.

My Ref ID - REF3910279
Email - [protected]@gmail.com
Aug 10, 2023
Complaint marked as Resolved 
They are working on it. Thank you
Verified Support
Feb 07, 2024
mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.
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Our team has spoken to you & we believe your concern has been resolved.
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    R
    Rahulwz741
    from Thrissur, Kerala
    Aug 7, 2023
    Feb 7, 2024
    This thread was updated on Feb 7, 2024
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    Address: Jalan chemical industries pvt limited

    I have replayed all the amount taken from Jalan chemical industries pvt limited via mpokket my in my cibl its showing as overdue please provide noc for the closure of the loan.i need to apply for the student.please resolve my issue as soon as possible
    My registered mobile number:[protected]
    My registered mail:[protected]@gmail.com
    NB: I dont have my registered phone number with me that the reason why I was unable to pay the due in time.2yrs back I had cleared and closed your loan I want to to remove overdue from my cibl
    Aug 8, 2023
    Complaint marked as Resolved 
    Resolved
    Verified Support
    Feb 07, 2024
    mPokket Customer Care's response     Our team has spoken to you & we believe your concern has been resolved.
    View replies
    Please DM us your registered number explaining your issue in detail & we would certainly help you.
    Reply
    Our team has spoken to you & we believe your concern has been resolved.
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      R
      Rahulwz741
      from Thrissur, Kerala
      Aug 7, 2023
      Feb 7, 2024
      This thread was updated on Feb 7, 2024
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      Address: Jalan chemical industries pvt limited

      I have replayed the loan taken from Jalan chemical industries pvt limited via mpokket and still its showing on my cibl please provide me with noc as soon as possible
      My registered mobile number:[protected]
      My registered email: [protected]@gmail.com
      NB: now I dont have my registered mobile number
      Aug 8, 2023
      Complaint marked as Resolved 
      Resolved
      Verified Support
      Feb 07, 2024
      mPokket Customer Care's response       Our team has spoken to you & we believe your concern has been resolved.
      View replies
      Please DM us your registered number explaining your issue in detail & we would certainly help you.
      Reply
      Our team has spoken to you & we believe your concern has been resolved.
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        S
        sourikchoudhury
        from Giridih, Jharkhand
        Aug 5, 2023
        Feb 7, 2024
        This thread was updated on Feb 7, 2024
        Resolved
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        Resolved

        Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
        Website: mpokket.in

        I have requested a loan of 1748 on 5th August 2023 around 12 PM in which loan amount got approved after staying in pending for sometime but still not received the amount in my bank account. I am so frustated with mPokket loan policies and their service. Please help me!
        +1 photos
        Aug 5, 2023
        Complaint marked as Resolved 
        Issue is resolved
        Verified Support
        Feb 07, 2024
        mPokket Customer Care's response         Our team has spoken to you & we believe your concern has been resolved.
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        Our team has spoken to you & we believe your concern has been resolved.
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        Our team has spoken to you & we believe your concern has been resolved.
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          A
          Anubhavkr
          Aug 5, 2023
          Sep 22, 2023
          This thread was updated on Sep 22, 2023
          Resolved
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          Resolved

          Dear Mpockket support team,
          I am Anubhav Kumar, I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

          I have mailed few days back but got no response.
          +1 photos
          Aug 5, 2023
          Complaint marked as Resolved 
          Verified Support
          Sep 22, 2023
          mPokket Customer Care's response           Our team has spoken to you & we believe your concern has been resolved.
          View replies
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          Reply
          suman sant's reply, Aug 7, 2023
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            H
            Hariprasad24
            from Malappuram, Kerala
            Aug 4, 2023
            Feb 7, 2024
            This thread was updated on Feb 7, 2024
            Resolved
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            Resolved

            I have taken a loan of 13000 from mpokket and payed almost 14000+ through the app. Only taken 13000 and after that I don't take any one. Aslo the intrest become doubled and the customer executives started calling my relatives and They said they will send legal notice to my house college.. I payed almost above the amount and still ready to pay the remaining amount.. I don't have any job now. I am ready to pay the exact amount with out the intrest or please reduce the penalty amount. I[censored] reduce the penalty I can pay the pending amount. Please help me. I[censored] the mpokket team reduce the penalty I will able to pay.. Please consider my request.
            Contact number -[protected]
            Email - [protected]@gmail.com
            +1 photos
            Aug 5, 2023
            Complaint marked as Resolved 
            They said they reduce the penalty amount
            Verified Support
            Feb 07, 2024
            mPokket Customer Care's response             Our team has spoken to you & we believe your concern has been resolved.
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            Our team has spoken to you & we believe your concern has been resolved.
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              S
              ST BEINGIATHAISA
              Aug 3, 2023
              Feb 7, 2024
              This thread was updated on Feb 7, 2024
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              Address: Aizawl

              Dear,
              Mpockket

              Thankyou for borrowing money

              Sir/Miss/Madam

              Please can Increase my borrowing
              Eligible for a higher borrowing limit

              Can you Increase

              Yourfaithfully
              St. BEINGIATHAISA
              Aug 4, 2023
              Complaint marked as Resolved 
              Resolved
              Verified Support
              Feb 07, 2024
              mPokket Customer Care's response               Our team has spoken to you & we believe your concern has been resolved.
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              Our team has spoken to you & we believe your concern has been resolved.
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                N
                Nikhil Marwadi
                Aug 3, 2023
                Sep 22, 2023
                This thread was updated on Sep 22, 2023
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                Address: 97 ward no 05 Bhajipani basti

                Dear sir,
                This is nikhil marwadi I have borrowed some amount from m pocket which I have already paid from my side today I have approached to bank for approval of some loan there they told me that your cibil is poor because of outstanding loan which I have already paid.
                Kindly help me in this regard.
                [protected]
                +1 photos
                Aug 4, 2023
                Complaint marked as Resolved 
                As soon as possible please solved my problem
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                  S
                  Sd@234
                  from Jaipur, Rajasthan
                  Aug 2, 2023
                  Aug 24, 2023
                  This thread was updated on Aug 24, 2023
                  Resolved
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                  Resolved

                  Address: 79 Santosh nagar civil lines

                  I have closed my loan since q month ago but it's showing active kindly close my and provide me close statement
                  Sep 25, 2023
                  Complaint marked as Resolved 
                  Resolve
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                  Our team has spoken to you & we believe your concern has been resolved.
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                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  1 found this helpful
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                    A
                    alakeshhaloi
                    from Guwahati, Assam
                    Aug 1, 2023
                    Sep 22, 2023
                    This thread was updated on Sep 22, 2023
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                    Resolved

                    Amount not received in bank account but showing disbursed

                    Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                    I haven't received a single penny from mPocket, but it's showing that the amount has been disbursed on 1 Aug, 2023. Mpocket claims that they transfer amount within 30 minutes but it's been hours. My bank server is also fine as I took other small loans from different apps and which didn't take more than 5 minutes. I have been using Mpocket for more than 1 years and this is the first time I didn't received any money from them. Please help me,...
                    +1 photos
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                    purna1312
                    Aug 1, 2023
                    Sep 22, 2023
                    This thread was updated on Sep 22, 2023
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                    Resolved

                    I had cleared all my loans last week but my cibil still not updated bu ti had applied for a education loan and they are requiring a NDC from Mpokket but no one is responding. Please provide my NDC
                    My registered number : [protected]
                    Aug 5, 2023
                    Complaint marked as Resolved 
                    Its resloved
                    View replies
                    Please DM us your registered number explaining your issue in detail & we would certainly help you.
                    Reply
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                    Our team has spoken to you & we believe your concern has been resolved.
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                      Y
                      Yogendrakhichar
                      from NAGAUR, Rajasthan
                      Aug 1, 2023
                      Sep 22, 2023
                      This thread was updated on Sep 22, 2023
                      Resolved
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                      Resolved

                      Hello mpokket
                      I want to delete my account and I will open a new account.
                      Please proceed it.

                      My account details
                      Registered email:- [protected]@gmail.com
                      Mobile no:- [protected]
                      Aug 1, 2023
                      Complaint marked as Resolved 
                      Done
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                        V
                        vikastandewaal
                        from Panipat, Haryana
                        Jul 31, 2023
                        Feb 9, 2024
                        This thread was updated on Feb 9, 2024
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                        Resolved

                        Need Waiver

                        Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
                        Website: HARASHMENT

                        I've taken loan of 4500 from mpokket... And I was in trouble from few months as I'm a Student now it has been increased to 6995. Now they are calling me and I've said them to decrease penalty then I'll be able to pay.. pls help me. I'll pay my amount if penalty is reduced. Now they're saying that they will send legal notice....
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                        D
                        Debarghya Roy
                        Jul 30, 2023
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
                        Resolved
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                        Resolved

                        Address: Kolkata

                        I took a loan of around 2500 but since am a student i was unable to pay it over the last 2 months. The amount is now 4350 and they are calling and threatening me everday with threats of coming to college and my home. I am ready to pay the principal amount without the late charges. All my previous dues are cleared. Please look into the matter and resolve it as soon as possible because it is causing me unnecessary mental trauma.
                        +2 photos
                        Aug 1, 2023
                        Complaint marked as Resolved 
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                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                          D
                          Debarghya Roy
                          Jul 30, 2023
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
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                          Resolved

                          Late charges

                          I had taken a loan of around 2000. I had cleared all the previous dues but since am a student I am unable to clear the pending amount which around 4300 with interest. I am ready to pay the principal amount and close the loan. But the customer care executives are calling and harrassing me with threats of coming to my college and also visit home. Please look into the matter and resolve as soon as possible because it is giving me unnecessary...
                          +2 photos
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                          B
                          Boopathi Kaliyappan
                          Jul 29, 2023
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
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                          Resolved

                          Address: Salem
                          Website: [email protected]

                          Name-Boopathi Kaliyappan
                          Ph-[protected]
                          [protected]@gmail.com
                          Sir,
                          I was taken loan Rs.2000 on 8/11/2020 and i closed. But it till show as over due. Plz kindly check and clear. Now I start home, applying loan but due to this overdue my loan is rejected.
                          Kindly plz clear the issue
                          Jul 30, 2023
                          Complaint marked as Resolved 
                          Thank you
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                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                          Resolved.Thank you
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                            R
                            R Balasankar
                            Jul 28, 2023
                            Sep 22, 2023
                            This thread was updated on Sep 22, 2023
                            Resolved
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                            Resolved

                            Address: Tamilnadu,India.

                            Hi iam Balasankar.I face problem for cannot update my income details in mPokket loan app.I try to many times but can't update my details.Your credit check has been Approved but can't go to next step. This message show last one week .Please solve the issue.Thankyou.
                            +1 photos
                            Jul 29, 2023
                            Complaint marked as Resolved 
                            Query as resolved.Thanks for solve the problem.
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                              P
                              PratikshaShedge
                              Jul 27, 2023
                              Sep 22, 2023
                              This thread was updated on Sep 22, 2023
                              Resolved
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                              Resolved

                              Hi I have taken loan of 937 and 1817 rupees but due to I have lost my job I am unable to pay for 4/5 months.
                              I am ready to pay principal amount with waiver of charges. I have spoken with customer service but they don't understand the situation of my end. Also charges is too high more than double of principal amount.
                              I have ready to pay the amount of 3500rs and close my account.
                              +3 photos
                              Jul 28, 2023
                              Complaint marked as Resolved 
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