Claimed

mPokket Complaints & Reviews

4.9
Updated: Dec 31, 2025
Complaints 1286
Resolved
1254
Unresolved
32
Contacts

File a complaint to mPokket

Having problems with mPokket?

File a complaint and get it resolved by mPokket customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

mPokket reviews & complaints page 18

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pavannani414
Sep 20, 2023
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
Report
Copy
Resolved

I have settled an payment on July 2020. At that time due to my financial crisis and Covid I couldn’t pay the total amount and I requested and settled but NOC was not given to me and I’m facing issues now when I’m trying to get Credit card. Please give me NOC as soon as possible.

Name : G Pavan Kalyan
Mobile: [protected]

Thank you
Sep 21, 2023
Complaint marked as Resolved 
Thank you so much for contacting and the issue was resolved.
Verified Support
Feb 07, 2024
mPokket Customer Care's response
Hi Pavan,

Our team has spoken to you & we believe your concern has been resolved.
Hi Pavan,

Our team has spoken to you & we believe your concern has been resolved.
Hi Pavan,

Our team has spoken to you & we believe your concern has been resolved.
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Kshitij ohol
    from Mumbai, Maharashtra
    Sep 18, 2023
    Feb 7, 2024
    This thread was updated on Feb 7, 2024
    Resolved
    Report
    Copy
    Resolved

    They are not providing the Noc letter

    I have contacted them and shared the mail too their associate says we dont permanently close the account but we can deactivate it and they say m pockket does not provide noc their repayment slip are the noc please take action against this I have paid the loans 6 months before and still it shows on cibil and they are not providing the noc...
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy
    J
    Joan’s
    Sep 17, 2023
    Feb 9, 2024
    This thread was updated on Feb 9, 2024
    Resolved
    Report
    Copy
    Resolved

    I lost my sim and phone still they are putting 17k 18k for just 9k
    Loan . I understand i need to
    Pay fine but this is tooo much. I lost my brother recently and i cant pay this much .
    I am
    Going for a cyber case im filing a case
    Mar 11, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 09, 2024
    mPokket Customer Care's response
    Hi Sijol,

    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

    Regards,
    Team mPokket.
    Hi Sijol,

    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sijol
      from Bengaluru, Karnataka
      Sep 17, 2023
      Feb 9, 2024
      This thread was updated on Feb 9, 2024
      Resolved
      Report
      Copy
      Resolved

      I have lost sim and phone i couldnt repay back. My brother died recently and i m really financially down . I need to pay 9k back and now its showing 17k . I cant pay that much. Also pls send me link to repay i donot want more interest. Im not able to login since i lost sim and phone please kindly help
      Mar 11, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 09, 2024
      mPokket Customer Care's response
      Hi Sijol,

      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

      Regards,
      Team mPokket.
      Hi Sijol,

      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Mazada
        from Nagaon, Assam
        Sep 16, 2023
        Feb 9, 2024
        This thread was updated on Feb 9, 2024
        Resolved
        Report
        Copy
        Resolved

        Paid all dues but still affecting my CIBIL Score
        I have paid my all loans, but its still showing outstanding/Pending while checking my Credit score, my credit score going down day by day,
        Ph: [protected]
        Mail id: [protected]@gmail.com
        Mar 11, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 08, 2024
        mPokket Customer Care's response
        Our team has spoken to you & we believe your concern has been resolved.
        Verified Support
        Feb 09, 2024
        mPokket Customer Care's response
        Hi Mazada,

        Our team has spoken to you & we believe your concern has been resolved.

        Regards,
        Team mPokket.
        Hi Mazada,

        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        Our team has spoken to you & we believe your concern has been addressed.
        Our team has spoken to you & we believe your concern has been resolved.
        Helpful
        Found this helpful?
        3 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mayank Jadeja
          Sep 15, 2023
          Oct 13, 2023
          This thread was updated on Oct 13, 2023
          Resolved
          Report
          Copy
          Resolved

          Loan is still active

          I have paid all my dues but my loan is still showing active. kindly close it asap....
          Helpful
          1 other people found this review helpful
          1 found this helpful
          4 Comments
          Report
          Copy
          B
          Bharathr02
          Sep 15, 2023
          Sep 18, 2023
          This thread was updated on Sep 18, 2023
          Resolved
          Report
          Copy
          Resolved

          Delete my number as alternative number

          Dear team

          As I above mentioned in the subject My name is Bharath, mpocket customer service executive calling from last 2months for repay due amount but I never taken loan from them side and they saying different name called 'Irfan' and I don't know who he is? They said in that account I'd my number is there, I don't know how it goes. Kindly remove my number in that account.

          Thank you...
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy
          P
          Palagiri sandeep
          Sep 15, 2023
          Sep 18, 2023
          This thread was updated on Sep 18, 2023
          Resolved
          Report
          Copy
          Resolved

          I have paid all the loans. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ). I need to apply for my personal loan. I am in need of that certificate compulsorily please give the NOC certificate. Please contact me or share your customer care number
          Sep 18, 2023
          Complaint marked as Resolved 
          Hi Palagiri sandeep,

          Please DM us your registered number explaining your issue in detail & we would certainly help you.
          Hi Palagiri sandeep,

          Our team has spoken to you & we believe your concern has been resolved.
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Palagiri sandeep
            Sep 15, 2023
            Sep 18, 2023
            This thread was updated on Sep 18, 2023
            Resolved
            Report
            Copy
            Resolved

            I have cleared my all loans please provide NOC and clearence certificate
            Sep 18, 2023
            Complaint marked as Resolved 
            Hi Palagiri sandeep,

            Please DM us your registered number explaining your issue in detail & we would certainly help you.
            Hi Palagiri sandeep,

            Our team has spoken to you & we believe your concern has been resolved.
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sameer00777
              from Lucknow, Uttar Pradesh
              Sep 15, 2023
              Sep 19, 2023
              This thread was updated on Sep 19, 2023
              Resolved
              Report
              Copy
              Resolved

              I have taken money from mpocket .
              I am not doing any job right now . Mpocket started harassing me . Daily with 3-4 calls
              I informed via mail to mpockket that i am suffering from financial issue due to loss of job
              I want to pay some amount but mpockket charged me very high interest
              Kindly remove my charges . So that
              I pay some amount.
              [protected]
              Sep 20, 2023
              Complaint marked as Resolved 
              They said to remove penalty charges
              Hi Sameer,

              Please DM us your registered number explaining your issue in detail & we would certainly help you.
              Our team has spoken to you & we believe your concern has been addressed.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Sep 14, 2023
                Sep 14, 2023
                This thread was updated on Sep 14, 2023
                Resolved
                Report
                Copy
                Resolved

                Hey mpocket team,
                I am Bhaskar S the user of mpocket and currently I want to permanently delete my mpocket account
                my borrowing limit is 14, 500 and available borrowing limit is also 14, 500 my dues is zero
                my mobile number -[protected]
                my gmail account - [protected]@gmail.com
                Sep 14, 2023
                Complaint marked as Resolved 
                Hi Bhaskar,

                We believe your concern has been resolved.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Satya1212
                  Sep 14, 2023
                  Sep 14, 2023
                  This thread was updated on Sep 14, 2023
                  Resolved
                  Report
                  Copy
                  Resolved

                  Hi I have paid my all dues in jhalan but it still showing in civil what can I do now
                  Sep 14, 2023
                  Complaint marked as Resolved 
                  Resolved
                  Hi Satyanarayan,

                  Our team has spoken to you & we believe your concern has been resolved.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Manishgirid
                    from Upleta, Gujarat
                    Sep 14, 2023
                    Sep 15, 2023
                    This thread was updated on Sep 15, 2023
                    Resolved
                    Report
                    Copy
                    Resolved

                    I took loan of 500 and the loan is disbursed but not credited in my account.
                    Sep 15, 2023
                    Complaint marked as Resolved 
                    Resolved
                    Hi Manish,

                    Our team has spoken to you & we believe your concern has been resolved.
                    Hi Manish,

                    Our team has spoken to you & we believe your concern has been addressed.
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      AlthafK
                      Sep 13, 2023
                      Sep 13, 2023
                      This thread was updated on Sep 13, 2023
                      Resolved
                      Report
                      Copy
                      Resolved

                      Dear Team,

                      I had deactivated my mpokket account in Sep 2021 and it's showing an active loan in credit report(Experian). I've mailed them.for my NOC document and I got no response from them yet.
                      Kindly provide Required NOC document.
                      Sep 13, 2023
                      Complaint marked as Resolved 
                      I got a call from mpokket & provide (NDC) No Due Certificate instead of NOC (No Objection Certificate)
                      Hi Althaf,

                      Our team has spoken to you & we believe your concern has been resolved.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        Venkat-1404
                        from Hyderabad, Telangana
                        Sep 13, 2023
                        Sep 14, 2023
                        This thread was updated on Sep 14, 2023
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                        I have paid all the loans. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ). I need to apply for my personal loan. I am in need of that certificate compulsorily please give the NOC certificate. Please contact me or share your customer care number
                        Sep 14, 2023
                        Complaint marked as Resolved 
                        They provided me a document which i needed
                        Hi Venkat,

                        Please DM us your registered number explaining your issue in detail & we would certainly help you.
                        Hi Venkat,

                        Our team has spoken to you & we believe your concern has been resolved.
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          saatwik
                          Sep 13, 2023
                          Sep 19, 2023
                          This thread was updated on Sep 19, 2023
                          Resolved
                          Report
                          Copy
                          Resolved

                          I had taken loan from mPokket application starting of the year 2023 and i have always cleared my old dues on time. this time the interest rates were very high and i was unable to pay the amount, for which now my number and phone and other related services are blocked from the Cyber Crime department. i am a student, its highly impossible to pay 13, 000 for a 6, 000 loan. and kindly i request the mPokket application to remove the over dues and allow me to pay the correct amount within a month. And i also request them to remove the cyber crime complaint and release my number. infact i should complain on mPokket application to the cyber crime office for their harrassment and scamming people especially students with high interest rates.
                          how does the cyber crime department not block mPokket numbers and file case on them? they infact file case and block the victims who are suffering.
                          Oct 1, 2023
                          Complaint marked as Resolved 
                          Nothing happened
                          Hi Saatwik,

                          Please DM us your registered number explaining your issue in detail & we would certainly help you.
                          Hi Saatwik,

                          Please DM us your registered number explaining your issue in detail & we would certainly help you.
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            Y
                            Yeshwanth M
                            Sep 12, 2023
                            Sep 22, 2023
                            This thread was updated on Sep 22, 2023
                            Resolved
                            Report
                            Copy
                            Resolved

                            I'm Yeshwanth M, I want my mpockket account deleted immediately, I have mailed multiple times for the same, no response from mpokket.
                            My registered mobile number: [protected]
                            Mail id: www.[protected]@gmail.com
                            Sep 14, 2023
                            Complaint marked as Resolved 
                            Please DM us your registered number explaining your issue in detail & we would certainly help you.
                            Our team has spoken to you & we believe your concern has been resolved.
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              Y
                              Yeshwanth M
                              Sep 12, 2023
                              Sep 22, 2023
                              This thread was updated on Sep 22, 2023
                              Resolved
                              Report
                              Copy
                              Resolved

                              I'm Yeshwanth M, delete my mpockket account immediately. I mailed multiple times but no response from Mpockket. I want immediate action. My mail id: www.[protected]@gmail.com
                              Registered mobile number: [protected]
                              Sep 14, 2023
                              Complaint marked as Resolved 
                              Hi Yeshwanth,

                              Our team has spoken to you & we believe your concern has been resolved.
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pawan601
                                from Dehradun, Uttarakhand
                                Sep 12, 2023
                                Sep 12, 2023
                                This thread was updated on Sep 12, 2023
                                Resolved
                                Report
                                Copy
                                Resolved

                                Miss leading me

                                Address: Kolkata company

                                मेरे साथ बहुत बड़ा धोखा हुआ।सोचा था कि पेमेंट कर दूंगा फिर शांति से पढूंगा।पर पेमेंट पे जैसे ही जा रहा पहले तोह अपडेट नही होरा।फिर अपने आप बढ़ रहा है।सर माफी चाहता हूं। सर...
                                Helpful
                                Found this helpful?
                                3 Comments
                                Report
                                Copy
                                K
                                KRITHIKA M C
                                Sep 11, 2023
                                Sep 11, 2023
                                This thread was updated on Sep 11, 2023
                                Resolved
                                Report
                                Copy
                                Resolved

                                As much as i agree with the non-payment due to certain circumstances i havent been able to repay the loan taken for which i have been charged with a very rate of interest which is making it even more difficukt to pay the loan back. i humbly request you to take of the penalty charges and i shall clear the entire loan amount in one payment. Thank you
                                Sep 11, 2023
                                Complaint marked as Resolved 
                                Thank you the problem was resolved at the earliest
                                Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                Hi Karthika,

                                Our team has spoken to you & we believe your concern has been addressed.
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit