mPokket Complaints & Reviews

Address: Duncan Basti

My mpokket loan disbursed but not credited money in my account
This is fraud

Mar 10, 2024

Complaint marked as Resolved

Verified Support

Feb 08, 2024

mPokket Customer Care's response Hi Yakuza,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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mPokket Customer Care

from Kolkata, West Bengal

Dec 14, 2023

Verified Support

Hi Yakuza,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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I've taken a loan from mpokket and I've been declared insolvent even after stating that mpokket have charged too much interest from mpokket and I've somehow cleared the loan and I've never received any NOC or clearance certificate and all my loans are still showing open and the customer support number never gets connected, there's no response to mails also

Dec 15, 2023

Complaint marked as Resolved

My issue has been resolved in a easier and quicker way

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mPokket Customer Care

from Kolkata, West Bengal

Dec 9, 2023

Verified Support

Hi SweetyR1108,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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mPokket Customer Care

from Kolkata, West Bengal

Dec 14, 2023

Verified Support

Hi Vani,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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Address: 12th Floor, Unit No. - 1204, PS, Tower 1, SRIJAN CORPORATE PARK, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

Hello my name is Sudarshan. My MPOCKET loan ID number is REF14695291. I bought Rs 2000 on February 17 and paid it on November 19 but still my NOC is not cleared. I am very urgent please clear my MPOCKET NOC immediately and send bill today. Please Such Emergency. And Every Mpokket Employee's No response.
I check my Cibil Score it's showing that Ruppes 4160. How can I Clear This Payment . Please Contact Me .

Jan 20, 2024

Complaint marked as Resolved

It's can be Always Good helping This. thanks for consumer.

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mPokket Customer Care

from Kolkata, West Bengal

Dec 8, 2023

Verified Support

Hi Sudharsan,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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Suhas121's reply, Dec 9, 2023

I need some assistance too I have contacted through email but am not getting any response pls do contact me through email. My email id is ends with [email protected] ( am not comfortable sharing my mail id here as it may be misused)

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Address: hardu dalwan, chararisharief,

With due respect that I am muneeb ul bashir having phone number [protected] . I want to say you that my mpockket account have credit limit zero so please increase my credit limit.and I have already referred app to two persons but it cannot work.

Dec 15, 2023

Complaint marked as Resolved

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mPokket Customer Care

from Kolkata, West Bengal

Dec 8, 2023

Verified Support

Hi Muneeb,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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Dear Team,

I am getting calls from your customer care regarding payment of loan amount. When it was cleared to me that my loan has been cancelled and closed. Why this information not given to customer care department. Why they are misbehaving with customers. Such kind of behaviour is intolerable. Kindly look into this matter and stop calling me further for this loan

Regards,
Ajay Kumar

Dec 8, 2023

Complaint marked as Resolved

Resolved

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mPokket Customer Care

from Kolkata, West Bengal

Dec 8, 2023

Verified Support

Hi Ajay,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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A

ajaykumar123

from Delhi, Delhi

Dec 8, 2023

Resolved

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Address: Kolkata

This is the second time I am complaining about the harassment of mpokket. Recently they shared my video with my parents and harassing them calling repeatedly. Previously mpokket grievance department assured me that such thing will never happen again. But still they continue to do this.

Nov 30, 2023

Complaint marked as Resolved

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mPokket Customer Care

from Kolkata, West Bengal

Nov 29, 2023

Verified Support

Hi Abanish,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

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mPokket Customer Care

from Kolkata, West Bengal

Nov 29, 2023

Verified Support

Hi Abanish,

Our team has spoken to you & we believe your concern has been addressed.

Regards,
Team mPokket.

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Dear Team,

Why I am receiving phone from Customer Care for payment of loan amount as I have already informed you I have not received any loan amount. Kindly close this loan amount. I have also discussed this issue with nodal officer also.

Regards,
Ajay Kumar

Nov 29, 2023

Complaint marked as Resolved

Marked as resolved

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mPokket Customer Care

from Kolkata, West Bengal

Nov 29, 2023

Verified Support

Hi Abanish,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

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mPokket Customer Care

from Kolkata, West Bengal

Nov 29, 2023

Verified Support

Hi Ajay,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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Please Send My Noc
Pan Number NGAPS0377H
Name Gurudatta Shrivastav
Email [protected]@gmail.com

Nov 26, 2023

Complaint marked as Resolved

Mil haya

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mPokket Customer Care

from Kolkata, West Bengal

Nov 26, 2023

Verified Support

Hi Gurudatta,

During our telephonic conversation, we have shared the appropriate information regarding your related concern. Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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Address: Pakuria

All Overdue Is Clear But My CiBil is not Updated

Nov 25, 2023

Complaint marked as Resolved

My Problem Was Solve & My NOC Received By M-Pocket Team & iam So Happyâ˜ºï¸ Thanks&Regards Rakesh Tiwari

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mPokket Customer Care

from Kolkata, West Bengal

Nov 25, 2023

Verified Support

Hi Rakesh,

During our telephonic conversation, we have shared the appropriate information regarding your related concern. Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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R

Rakesh7070

Nov 25, 2023

My Problem Was Solve & My NOc Received By M-Pocket Team
Happy To us
Thanks & Regards
Rakesh

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Address: Kolkata

It's been more than 24 hours that I applied for 2 loans and those haven't credited to my account. Emails with agreement come, but one loan is even not showing processing in the app, hopefully another one is showing, but after 24 hours it should have been credited as mentioned in the mpokket description. The money was borrowed for an urgent matter, but now the matter is not also solved and money is not also credited, so I request you to please credit it in my account otherwise cancel it please...

Nov 23, 2023

Complaint marked as Resolved

My issue is resolved

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mPokket Customer Care

from Kolkata, West Bengal

Nov 23, 2023

Verified Support

Hi Akhyajit,

During our telephonic conversation, we have shared the appropriate information regarding your related concern.

Regards,
Team mPokket.

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Souvik Sana's reply, Dec 10, 2023

I am facing the same problem. Please solve my issue

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Address: Hyderabad

Hi Mpokket,

I've been a user of your app from 2019 to Jan 2023.

My account has been blocked since 10 months and I'm unable to contact you.

I request you to unblock my account

Nov 21, 2023

Complaint marked as Resolved

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mPokket Customer Care

from Kolkata, West Bengal

Nov 21, 2023

Verified Support

Hi Roshan,

During our telephonic conversation, we have shared the appropriate information regarding your related concern.

Regards,
Team mPokket.

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My mobile no [protected]

I cleared all due but still not update at civil.

Nov 21, 2023

Complaint marked as Resolved

Thank you for helping me.

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mPokket Customer Care

from Kolkata, West Bengal

Nov 21, 2023

Verified Support

Hi Arun,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

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mPokket Customer Care

from Kolkata, West Bengal

Nov 21, 2023

Verified Support

Hi Arun,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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Address: V.P.O Toosa

I have paid certain loans with interest rates before desir d dat, still 8 of them are showing in CIBIL report and have not updated and I've been an issue because of this

Nov 21, 2023

Complaint marked as Resolved

They called me and fixing my issue, Thx

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mPokket Customer Care

from Kolkata, West Bengal

Nov 21, 2023

Verified Support

Hi Dilraj,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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Hlo I have taken loan and I am not able to pay my loan on time but now I have paid all interest and extended the loan but I am receiving calls from the mpokket representatives and even they call my contacts also so I request you to stop calling and to bother me I promise you pay all my dues on extended date. My registered no is [protected]. Please resolve my issue.
Contact me on [protected]

Nov 19, 2023

Complaint marked as Resolved

Promise to resolve the problem but now see what will happen

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mPokket Customer Care

from Kolkata, West Bengal

Nov 19, 2023

Verified Support

Hi Manish,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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Due to your bad customer care service now i have to pay extra amount despite the communication is bad from your side. Kindly help me

Jan 20, 2024

Complaint marked as Resolved

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mPokket Customer Care

from Kolkata, West Bengal

Nov 16, 2023

Verified Support

Hi Arshdeep,

During our telephonic conversation, we have shared the appropriate information regarding your related concern.

Regards,
Team LROD

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mPokket Customer Care

from Kolkata, West Bengal

Nov 21, 2023

Verified Support

Hi Arshdeep,

During our telephonic conversation, we have shared the appropriate information regarding your related concern.

Regards,
Team LROD

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Arsh03's [Complaint's author] reply, Nov 28, 2023

There is total blackmailing from ur side . No such help is provided

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Respected sir, yesterday I have talked to one of your customer care memeber but he is blackmailing to me to pay the due amount with late charges as I tried many times to contact you but there is no response from your side. Now why should I pay the late fee charges.
I request you to kindly wave off my charges so that I can pay my pending payment.

Jan 20, 2024

Complaint marked as Resolved

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mPokket Customer Care

from Kolkata, West Bengal

Nov 16, 2023

Verified Support

Hi Arshdeep,

During our telephonic conversation, we have shared the appropriate information regarding your related concern.

Regards,
Team LROD

Reply

mPokket Customer Care

from Kolkata, West Bengal

Nov 21, 2023

Verified Support

Hi Arshdeep,

During our telephonic conversation, we have shared the appropriate information regarding your related concern.

Regards,
Team LROD

Reply

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Address: india

I had taken loan from mpokket of 6000 and after that i lost my mobile and there is no login option so i mail to mpokket on aug please send my due link and tell them my problem and they don’t even replay after tha my dues goes to 10568 with penalties so paid the total due but they don’t close my dues i paid dues on 30 octmber and my cibil updated on 2 november so ineed my no objection certificate

Mar 10, 2024

Complaint marked as Resolved

Verified Support

Feb 08, 2024

mPokket Customer Care's response Hi Subash,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket

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mPokket Customer Care

from Kolkata, West Bengal

Nov 19, 2023

Verified Support

Hi Subash Chand123,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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mPokket Customer Care

from Kolkata, West Bengal

Feb 1, 2024

Verified Support

Hi Subash,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket

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Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

I've already repayed my loan amount which was taken long back with an low rate of interest which is totally fine. But later I've getting continuous calls from Mpokket customer care and harassing to share fake pictures and even blackmailing by sending fake images. But later I tried to ignore all of them and now again it's affecting my CIBIL SCORE in a very bad way. Please try to solve my problem as soon as possible.
Regards

Mar 10, 2024

Complaint marked as Resolved

Verified Support

Feb 08, 2024

mPokket Customer Care's response Hi Mahendar_rajjj,

We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.

Regards,
Team mPokket.

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mPokket Customer Care

from Kolkata, West Bengal

Nov 19, 2023

Verified Support

Hi Mahendar_rajjj,

We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.

Regards,
Team mPokket.

Reply

mPokket Customer Care

from Kolkata, West Bengal

Feb 1, 2024

Verified Support

Hi Mahendar_rajjj,

We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.

Regards,
Team mPokket.

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I have a repayment amount of money to mpokket but due to some technical issue I was not able to make payments. I tried many times to get in touch with customer care via mail and call but there is no response from mpokket. As late repayment makes penalty charges.

Jan 20, 2024

Complaint marked as Resolved

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mPokket Customer Care

from Kolkata, West Bengal

Nov 15, 2023

Verified Support

Hi Arshdeep,

During our telephonic conversation, we have shared the appropriate information regarding your related concern.

Regards,
Team LROD

Reply

Arsh03's [Complaint's author] reply, Nov 15, 2023

Totally blackmailing form your side. There is no appropriate help provide as fault is from ur side . Totally blackmailing

mPokket Customer Care

from Kolkata, West Bengal

Nov 21, 2023

Verified Support

Hi Arshdeep,

During our telephonic conversation, we have shared the appropriate information regarding your related concern. We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure.

Regards,
Team LROD

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I have closed the loans but in cibil it still showing please send me noc certificate please send it to me immediately
Name:vijay.p
Phone number:[protected]

Nov 13, 2023

Complaint marked as Resolved

My issue has been already resloved

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mPokket Customer Care

from Kolkata, West Bengal

Nov 12, 2023

Verified Support

Hi Vijay,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

Reply

mPokket Customer Care

from Kolkata, West Bengal

Nov 14, 2023

Verified Support

Hi Vijay,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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A

ajaykumar123

from Delhi, Delhi

Nov 14, 2023

Dear Team,

My problem has not resolved yet. Kindly close my loan and delete my account permanently.

Regards,
Ajay Kumar

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mPokket Customer Care's response, Nov 19, 2023

Verified Support

Hi Ajay,

We would like to keep you updated that on hearing of your concern, we have taken up the same in true earnest and have forwarded the same to the concerned department, as has been communicated to you.

Please be updated that we are here to resolve all issues with top priority however as multiple departments' are involved, it takes a few days for the same to get addressed and resolved.

We are keeping a strict vigil on the issue and will certainly update you once we receive a complete confirmation on the status of your issue.

Regards,
Team mPokket.

mPokket Complaints & Reviews

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mPokket reviews & complaints page 18

Amount disbursed but not received

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Loan shown as open even after Repayment and no NOC

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Requested for NOC & Update in my Cibil Score.

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Credit limit not increasing from zero

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Delete my database from mpokket and stop calling me for this loan from mpokket account no MKD8B660EID88062575

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Torture

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Mpokket - Block and delete my mpokket account permanently it has been hacked by someone of account no MKD8B660EID88062575

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Noc Please Send My Email

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My CIBil is not update

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Amount not received for 2 loans

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Unable to access services

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My civil not updated

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Loan Still Active on CIBIL and not updated

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Mpokket complain

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Bad customer care service

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Due amount pending with late charges remission

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They dont close my due amount after loan repayment

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Harassment of loan money which is already paid

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Having pending due amount but no response from mpokket

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I want delete mpokket account and I need noc certificate

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