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mPokket Complaints & Reviews

4.9
Updated: Nov 24, 2025
Complaints 1283
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1239
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mPokket reviews & complaints page 18

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S
Sijol
from Bengaluru, Karnataka
Sep 17, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
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I have lost sim and phone i couldnt repay back. My brother died recently and i m really financially down . I need to pay 9k back and now its showing 17k . I cant pay that much. Also pls send me link to repay i donot want more interest. Im not able to login since i lost sim and phone please kindly help
Mar 11, 2024
Complaint marked as Resolved 
Verified Support
Feb 09, 2024
mPokket Customer Care's response
Hi Sijol,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.
Hi Sijol,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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    M
    Mazada
    from Nagaon, Assam
    Sep 16, 2023
    Feb 9, 2024
    This thread was updated on Feb 9, 2024
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    Paid all dues but still affecting my CIBIL Score
    I have paid my all loans, but its still showing outstanding/Pending while checking my Credit score, my credit score going down day by day,
    Ph: [protected]
    Mail id: [protected]@gmail.com
    +1 photos
    Mar 11, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 08, 2024
    mPokket Customer Care's response
    Our team has spoken to you & we believe your concern has been resolved.
    Verified Support
    Feb 09, 2024
    mPokket Customer Care's response
    Hi Mazada,

    Our team has spoken to you & we believe your concern has been resolved.

    Regards,
    Team mPokket.
    Hi Mazada,

    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    Our team has spoken to you & we believe your concern has been addressed.
    Our team has spoken to you & we believe your concern has been resolved.
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      M
      Mayank Jadeja
      Sep 15, 2023
      Oct 13, 2023
      This thread was updated on Oct 13, 2023
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      Loan is still active

      I have paid all my dues but my loan is still showing active. kindly close it asap....
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      B
      Bharathr02
      Sep 15, 2023
      Sep 18, 2023
      This thread was updated on Sep 18, 2023
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      Delete my number as alternative number

      Dear team

      As I above mentioned in the subject My name is Bharath, mpocket customer service executive calling from last 2months for repay due amount but I never taken loan from them side and they saying different name called 'Irfan' and I don't know who he is? They said in that account I'd my number is there, I don't know how it goes. Kindly remove my number in that account.

      Thank you...
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      Palagiri sandeep
      Sep 15, 2023
      Sep 18, 2023
      This thread was updated on Sep 18, 2023
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      I have paid all the loans. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ). I need to apply for my personal loan. I am in need of that certificate compulsorily please give the NOC certificate. Please contact me or share your customer care number
      Sep 18, 2023
      Complaint marked as Resolved 
      Hi Palagiri sandeep,

      Please DM us your registered number explaining your issue in detail & we would certainly help you.
      Hi Palagiri sandeep,

      Our team has spoken to you & we believe your concern has been resolved.
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        Palagiri sandeep
        Sep 15, 2023
        Sep 18, 2023
        This thread was updated on Sep 18, 2023
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        I have cleared my all loans please provide NOC and clearence certificate
        Sep 18, 2023
        Complaint marked as Resolved 
        Hi Palagiri sandeep,

        Please DM us your registered number explaining your issue in detail & we would certainly help you.
        Hi Palagiri sandeep,

        Our team has spoken to you & we believe your concern has been resolved.
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          S
          Sameer00777
          from Lucknow, Uttar Pradesh
          Sep 15, 2023
          Sep 19, 2023
          This thread was updated on Sep 19, 2023
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          I have taken money from mpocket .
          I am not doing any job right now . Mpocket started harassing me . Daily with 3-4 calls
          I informed via mail to mpockket that i am suffering from financial issue due to loss of job
          I want to pay some amount but mpockket charged me very high interest
          Kindly remove my charges . So that
          I pay some amount.
          [protected]
          Sep 20, 2023
          Complaint marked as Resolved 
          They said to remove penalty charges
          Hi Sameer,

          Please DM us your registered number explaining your issue in detail & we would certainly help you.
          Our team has spoken to you & we believe your concern has been addressed.
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            B
            Sep 14, 2023
            Sep 14, 2023
            This thread was updated on Sep 14, 2023
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            Hey mpocket team,
            I am Bhaskar S the user of mpocket and currently I want to permanently delete my mpocket account
            my borrowing limit is 14, 500 and available borrowing limit is also 14, 500 my dues is zero
            my mobile number -[protected]
            my gmail account - [protected]@gmail.com
            Sep 14, 2023
            Complaint marked as Resolved 
            Hi Bhaskar,

            We believe your concern has been resolved.
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              S
              Satya1212
              Sep 14, 2023
              Sep 14, 2023
              This thread was updated on Sep 14, 2023
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              Hi I have paid my all dues in jhalan but it still showing in civil what can I do now
              Sep 14, 2023
              Complaint marked as Resolved 
              Resolved
              Hi Satyanarayan,

              Our team has spoken to you & we believe your concern has been resolved.
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                M
                Manishgirid
                from Upleta, Gujarat
                Sep 14, 2023
                Sep 15, 2023
                This thread was updated on Sep 15, 2023
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                I took loan of 500 and the loan is disbursed but not credited in my account.
                Sep 15, 2023
                Complaint marked as Resolved 
                Resolved
                Hi Manish,

                Our team has spoken to you & we believe your concern has been resolved.
                Hi Manish,

                Our team has spoken to you & we believe your concern has been addressed.
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                  AlthafK
                  Sep 13, 2023
                  Sep 13, 2023
                  This thread was updated on Sep 13, 2023
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                  Dear Team,

                  I had deactivated my mpokket account in Sep 2021 and it's showing an active loan in credit report(Experian). I've mailed them.for my NOC document and I got no response from them yet.
                  Kindly provide Required NOC document.
                  Sep 13, 2023
                  Complaint marked as Resolved 
                  I got a call from mpokket & provide (NDC) No Due Certificate instead of NOC (No Objection Certificate)
                  Hi Althaf,

                  Our team has spoken to you & we believe your concern has been resolved.
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                    V
                    Venkat-1404
                    from Hyderabad, Telangana
                    Sep 13, 2023
                    Sep 14, 2023
                    This thread was updated on Sep 14, 2023
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                    Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                    I have paid all the loans. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ). I need to apply for my personal loan. I am in need of that certificate compulsorily please give the NOC certificate. Please contact me or share your customer care number
                    Sep 14, 2023
                    Complaint marked as Resolved 
                    They provided me a document which i needed
                    Hi Venkat,

                    Please DM us your registered number explaining your issue in detail & we would certainly help you.
                    Hi Venkat,

                    Our team has spoken to you & we believe your concern has been resolved.
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                      S
                      saatwik
                      Sep 13, 2023
                      Sep 19, 2023
                      This thread was updated on Sep 19, 2023
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                      Resolved

                      I had taken loan from mPokket application starting of the year 2023 and i have always cleared my old dues on time. this time the interest rates were very high and i was unable to pay the amount, for which now my number and phone and other related services are blocked from the Cyber Crime department. i am a student, its highly impossible to pay 13, 000 for a 6, 000 loan. and kindly i request the mPokket application to remove the over dues and allow me to pay the correct amount within a month. And i also request them to remove the cyber crime complaint and release my number. infact i should complain on mPokket application to the cyber crime office for their harrassment and scamming people especially students with high interest rates.
                      how does the cyber crime department not block mPokket numbers and file case on them? they infact file case and block the victims who are suffering.
                      Oct 1, 2023
                      Complaint marked as Resolved 
                      Nothing happened
                      Hi Saatwik,

                      Please DM us your registered number explaining your issue in detail & we would certainly help you.
                      Hi Saatwik,

                      Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                        Y
                        Yeshwanth M
                        Sep 12, 2023
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
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                        I'm Yeshwanth M, I want my mpockket account deleted immediately, I have mailed multiple times for the same, no response from mpokket.
                        My registered mobile number: [protected]
                        Mail id: www.[protected]@gmail.com
                        Sep 14, 2023
                        Complaint marked as Resolved 
                        Please DM us your registered number explaining your issue in detail & we would certainly help you.
                        Our team has spoken to you & we believe your concern has been resolved.
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                          Yeshwanth M
                          Sep 12, 2023
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
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                          I'm Yeshwanth M, delete my mpockket account immediately. I mailed multiple times but no response from Mpockket. I want immediate action. My mail id: www.[protected]@gmail.com
                          Registered mobile number: [protected]
                          Sep 14, 2023
                          Complaint marked as Resolved 
                          Hi Yeshwanth,

                          Our team has spoken to you & we believe your concern has been resolved.
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                            P
                            Pawan601
                            from Dehradun, Uttarakhand
                            Sep 12, 2023
                            Sep 12, 2023
                            This thread was updated on Sep 12, 2023
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                            Resolved

                            Miss leading me

                            Address: Kolkata company

                            मेरे साथ बहुत बड़ा धोखा हुआ।सोचा था कि पेमेंट कर दूंगा फिर शांति से पढूंगा।पर पेमेंट पे जैसे ही जा रहा पहले तोह अपडेट नही होरा।फिर अपने आप बढ़ रहा है।सर माफी चाहता हूं। सर...
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                            KRITHIKA M C
                            Sep 11, 2023
                            Sep 11, 2023
                            This thread was updated on Sep 11, 2023
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                            Resolved

                            As much as i agree with the non-payment due to certain circumstances i havent been able to repay the loan taken for which i have been charged with a very rate of interest which is making it even more difficukt to pay the loan back. i humbly request you to take of the penalty charges and i shall clear the entire loan amount in one payment. Thank you
                            Sep 11, 2023
                            Complaint marked as Resolved 
                            Thank you the problem was resolved at the earliest
                            Please DM us your registered number explaining your issue in detail & we would certainly help you.
                            Hi Karthika,

                            Our team has spoken to you & we believe your concern has been addressed.
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                              V
                              VIKAS BUNDELA
                              Sep 11, 2023
                              Sep 15, 2023
                              This thread was updated on Sep 15, 2023
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                              Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091

                              First of all let me clear one thing I am posting this complain again because in the previous complain these fraudsters and scammers called me politely and told me that we agree to cut down the high interest charges and you may pay the nominal amount which you took along with interest i also agreed but as soon as i agreed and marked my complaint as resolved they again started harrasing by sending emails and text messages demanding the same amount of 22400 as before i have attached all proofs with screenshots i want to sue them to their end now. pathetic people
                              I have taken loan from mpokket of 2200 each of 5 loans they deduct the interest before crediting the amount so i received 2000 each for 5 loans so now i have to pay them 11000 and they gave me 10000 which is completely fine but due to some issues i wasn't able to pay the loan on time which kept on increasing day by day i am jobless and hopeless since 4 months i emailed them and called them explained my issue that i am not even able to pay the principle amount how will i pay the double amount after charging penalty my total amount is now more than 22400 which is unbelievable and impossible for me to pay this much amount if they want their money i can pay back with a nominal penalty charge but how come they charge double the principle amount for a loan which is due from 4 months. on call these guys become like a gangsters and abuse me harassing me from everywhere.
                              just check all the screen shots of the loan page now it is more than the principle amount which is completely unacceptable and unbearable.
                              I also want to pay but this is not done how will i pay more than double amount of the loan i received i want to settle these loans but it should be favorable for me as well otherwise no sense in carrying forward the amount day by day as the keep increasing the fine day by day.
                              +6 photos
                              Sep 15, 2023
                              Complaint marked as Resolved 
                              There was some misunderstanding regarding the concerned issue, now everything has been resolved and both the parties have agreed on a mutual agreement Thanks and regards
                              Verified Support
                              Sep 15, 2023
                              mPokket Customer Care's response
                              Hi Vikas,

                              Our team has spoken to you & we believe your concern has been resolved.
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                                Satya1212
                                Sep 11, 2023
                                Sep 22, 2023
                                This thread was updated on Sep 22, 2023
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                                Resolved

                                I have paid all the loans. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ). I need to apply for my personal loan. I am in need of that certificate compulsorily please give the NOC certificate. Please contact me or share your customer care number
                                [protected]
                                Sep 11, 2023
                                Complaint marked as Resolved 
                                Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                Hi Satya,

                                Our team has spoken to you & we believe your concern has been resolved.
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                                  KRITHIKA M C
                                  Sep 11, 2023
                                  Sep 11, 2023
                                  This thread was updated on Sep 11, 2023
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                                  Resolved

                                  I had taken a loan from mpokket and now to repay it they have charged double the amount as over due charges ... kindly help me resolve this by waiving off the intrest amount and I will settle the entire amount at once.
                                  Sep 11, 2023
                                  Complaint marked as Resolved 
                                  The issue was addressed and resolved at the earliest
                                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                  Hi Karthika,

                                  Our team has spoken to you & we believe your concern has been addressed.
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