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mPokket Complaints & Reviews

4.9
Updated: May 3, 2026
Complaints 1287
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mPokket reviews & complaints page 18

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R
ridip95
Sep 20, 2023
Feb 7, 2024
This thread was updated on Feb 7, 2024
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I have paid all my loans many months ago but a loan is showing open and effecting my cibil.
Sep 22, 2023
Complaint marked as Resolved 
Thank You Mpokket for resolving my issue.
Verified Support
Feb 07, 2024
mPokket Customer Care's response
Hi Ridip,

Our team has spoken to you & we believe your concern has been resolved.
Hi Ridip,

Our team has spoken to you & we believe your concern has been addressed.
Hi Ridip,

Our team has spoken to you & we believe your concern has been resolved.
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    Pavannani414
    Sep 20, 2023
    Feb 7, 2024
    This thread was updated on Feb 7, 2024
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    I have settled an payment on July 2020. At that time due to my financial crisis and Covid I couldn’t pay the total amount and I requested and settled but NOC was not given to me and I’m facing issues now when I’m trying to get Credit card. Please give me NOC as soon as possible.

    Name : G Pavan Kalyan
    Mobile: [protected]

    Thank you
    Sep 21, 2023
    Complaint marked as Resolved 
    Thank you so much for contacting and the issue was resolved.
    Verified Support
    Feb 07, 2024
    mPokket Customer Care's response
    Hi Pavan,

    Our team has spoken to you & we believe your concern has been resolved.
    Hi Pavan,

    Our team has spoken to you & we believe your concern has been resolved.
    Hi Pavan,

    Our team has spoken to you & we believe your concern has been resolved.
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      K
      Kshitij ohol
      from Mumbai, Maharashtra
      Sep 18, 2023
      Feb 7, 2024
      This thread was updated on Feb 7, 2024
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      They are not providing the Noc letter

      I have contacted them and shared the mail too their associate says we dont permanently close the account but we can deactivate it and they say m pockket does not provide noc their repayment slip are the noc please take action against this I have paid the loans 6 months before and still it shows on cibil and they are not providing the noc...
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      J
      Joan’s
      Sep 17, 2023
      Feb 9, 2024
      This thread was updated on Feb 9, 2024
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      I lost my sim and phone still they are putting 17k 18k for just 9k
      Loan . I understand i need to
      Pay fine but this is tooo much. I lost my brother recently and i cant pay this much .
      I am
      Going for a cyber case im filing a case
      Mar 11, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 09, 2024
      mPokket Customer Care's response
      Hi Sijol,

      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

      Regards,
      Team mPokket.
      Hi Sijol,

      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        S
        Sijol
        from Bengaluru, Karnataka
        Sep 17, 2023
        Feb 9, 2024
        This thread was updated on Feb 9, 2024
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        I have lost sim and phone i couldnt repay back. My brother died recently and i m really financially down . I need to pay 9k back and now its showing 17k . I cant pay that much. Also pls send me link to repay i donot want more interest. Im not able to login since i lost sim and phone please kindly help
        Mar 11, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 09, 2024
        mPokket Customer Care's response
        Hi Sijol,

        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

        Regards,
        Team mPokket.
        Hi Sijol,

        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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          M
          Mazada
          from Nagaon, Assam
          Sep 16, 2023
          Feb 9, 2024
          This thread was updated on Feb 9, 2024
          Resolved
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          Paid all dues but still affecting my CIBIL Score
          I have paid my all loans, but its still showing outstanding/Pending while checking my Credit score, my credit score going down day by day,
          Ph: [protected]
          Mail id: [protected]@gmail.com
          Mar 11, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 08, 2024
          mPokket Customer Care's response
          Our team has spoken to you & we believe your concern has been resolved.
          Verified Support
          Feb 09, 2024
          mPokket Customer Care's response
          Hi Mazada,

          Our team has spoken to you & we believe your concern has been resolved.

          Regards,
          Team mPokket.
          Hi Mazada,

          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          Our team has spoken to you & we believe your concern has been addressed.
          Our team has spoken to you & we believe your concern has been resolved.
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            M
            Mayank Jadeja
            Sep 15, 2023
            Oct 13, 2023
            This thread was updated on Oct 13, 2023
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            Loan is still active

            I have paid all my dues but my loan is still showing active. kindly close it asap....
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            B
            Bharathr02
            Sep 15, 2023
            Sep 18, 2023
            This thread was updated on Sep 18, 2023
            Resolved
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            Resolved

            Delete my number as alternative number

            Dear team

            As I above mentioned in the subject My name is Bharath, mpocket customer service executive calling from last 2months for repay due amount but I never taken loan from them side and they saying different name called 'Irfan' and I don't know who he is? They said in that account I'd my number is there, I don't know how it goes. Kindly remove my number in that account.

            Thank you...
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            P
            Palagiri sandeep
            Sep 15, 2023
            Sep 18, 2023
            This thread was updated on Sep 18, 2023
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            I have paid all the loans. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ). I need to apply for my personal loan. I am in need of that certificate compulsorily please give the NOC certificate. Please contact me or share your customer care number
            Sep 18, 2023
            Complaint marked as Resolved 
            Hi Palagiri sandeep,

            Please DM us your registered number explaining your issue in detail & we would certainly help you.
            Hi Palagiri sandeep,

            Our team has spoken to you & we believe your concern has been resolved.
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              Palagiri sandeep
              Sep 15, 2023
              Sep 18, 2023
              This thread was updated on Sep 18, 2023
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              I have cleared my all loans please provide NOC and clearence certificate
              Sep 18, 2023
              Complaint marked as Resolved 
              Hi Palagiri sandeep,

              Please DM us your registered number explaining your issue in detail & we would certainly help you.
              Hi Palagiri sandeep,

              Our team has spoken to you & we believe your concern has been resolved.
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                S
                Sameer00777
                from Lucknow, Uttar Pradesh
                Sep 15, 2023
                Sep 19, 2023
                This thread was updated on Sep 19, 2023
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                I have taken money from mpocket .
                I am not doing any job right now . Mpocket started harassing me . Daily with 3-4 calls
                I informed via mail to mpockket that i am suffering from financial issue due to loss of job
                I want to pay some amount but mpockket charged me very high interest
                Kindly remove my charges . So that
                I pay some amount.
                [protected]
                Sep 20, 2023
                Complaint marked as Resolved 
                They said to remove penalty charges
                Hi Sameer,

                Please DM us your registered number explaining your issue in detail & we would certainly help you.
                Our team has spoken to you & we believe your concern has been addressed.
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                  B
                  Sep 14, 2023
                  Sep 14, 2023
                  This thread was updated on Sep 14, 2023
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                  Resolved

                  Hey mpocket team,
                  I am Bhaskar S the user of mpocket and currently I want to permanently delete my mpocket account
                  my borrowing limit is 14, 500 and available borrowing limit is also 14, 500 my dues is zero
                  my mobile number -[protected]
                  my gmail account - [protected]@gmail.com
                  Sep 14, 2023
                  Complaint marked as Resolved 
                  Hi Bhaskar,

                  We believe your concern has been resolved.
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                    S
                    Satya1212
                    Sep 14, 2023
                    Sep 14, 2023
                    This thread was updated on Sep 14, 2023
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                    Resolved

                    Hi I have paid my all dues in jhalan but it still showing in civil what can I do now
                    Sep 14, 2023
                    Complaint marked as Resolved 
                    Resolved
                    Hi Satyanarayan,

                    Our team has spoken to you & we believe your concern has been resolved.
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                      M
                      Manishgirid
                      from Upleta, Gujarat
                      Sep 14, 2023
                      Sep 15, 2023
                      This thread was updated on Sep 15, 2023
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                      Resolved

                      I took loan of 500 and the loan is disbursed but not credited in my account.
                      Sep 15, 2023
                      Complaint marked as Resolved 
                      Resolved
                      Hi Manish,

                      Our team has spoken to you & we believe your concern has been resolved.
                      Hi Manish,

                      Our team has spoken to you & we believe your concern has been addressed.
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                        AlthafK
                        Sep 13, 2023
                        Sep 13, 2023
                        This thread was updated on Sep 13, 2023
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                        Dear Team,

                        I had deactivated my mpokket account in Sep 2021 and it's showing an active loan in credit report(Experian). I've mailed them.for my NOC document and I got no response from them yet.
                        Kindly provide Required NOC document.
                        Sep 13, 2023
                        Complaint marked as Resolved 
                        I got a call from mpokket & provide (NDC) No Due Certificate instead of NOC (No Objection Certificate)
                        Hi Althaf,

                        Our team has spoken to you & we believe your concern has been resolved.
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                          V
                          Venkat-1404
                          from Hyderabad, Telangana
                          Sep 13, 2023
                          Sep 14, 2023
                          This thread was updated on Sep 14, 2023
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                          Resolved

                          Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                          I have paid all the loans. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ). I need to apply for my personal loan. I am in need of that certificate compulsorily please give the NOC certificate. Please contact me or share your customer care number
                          Sep 14, 2023
                          Complaint marked as Resolved 
                          They provided me a document which i needed
                          Hi Venkat,

                          Please DM us your registered number explaining your issue in detail & we would certainly help you.
                          Hi Venkat,

                          Our team has spoken to you & we believe your concern has been resolved.
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                            saatwik
                            Sep 13, 2023
                            Sep 19, 2023
                            This thread was updated on Sep 19, 2023
                            Resolved
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                            Resolved

                            I had taken loan from mPokket application starting of the year 2023 and i have always cleared my old dues on time. this time the interest rates were very high and i was unable to pay the amount, for which now my number and phone and other related services are blocked from the Cyber Crime department. i am a student, its highly impossible to pay 13, 000 for a 6, 000 loan. and kindly i request the mPokket application to remove the over dues and allow me to pay the correct amount within a month. And i also request them to remove the cyber crime complaint and release my number. infact i should complain on mPokket application to the cyber crime office for their harrassment and scamming people especially students with high interest rates.
                            how does the cyber crime department not block mPokket numbers and file case on them? they infact file case and block the victims who are suffering.
                            Oct 1, 2023
                            Complaint marked as Resolved 
                            Nothing happened
                            Hi Saatwik,

                            Please DM us your registered number explaining your issue in detail & we would certainly help you.
                            Hi Saatwik,

                            Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                              Yeshwanth M
                              Sep 12, 2023
                              Sep 22, 2023
                              This thread was updated on Sep 22, 2023
                              Resolved
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                              I'm Yeshwanth M, I want my mpockket account deleted immediately, I have mailed multiple times for the same, no response from mpokket.
                              My registered mobile number: [protected]
                              Mail id: www.[protected]@gmail.com
                              Sep 14, 2023
                              Complaint marked as Resolved 
                              Please DM us your registered number explaining your issue in detail & we would certainly help you.
                              Our team has spoken to you & we believe your concern has been resolved.
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                                Yeshwanth M
                                Sep 12, 2023
                                Sep 22, 2023
                                This thread was updated on Sep 22, 2023
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                                I'm Yeshwanth M, delete my mpockket account immediately. I mailed multiple times but no response from Mpockket. I want immediate action. My mail id: www.[protected]@gmail.com
                                Registered mobile number: [protected]
                                Sep 14, 2023
                                Complaint marked as Resolved 
                                Hi Yeshwanth,

                                Our team has spoken to you & we believe your concern has been resolved.
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                                  Pawan601
                                  from Dehradun, Uttarakhand
                                  Sep 12, 2023
                                  Sep 12, 2023
                                  This thread was updated on Sep 12, 2023
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                                  Resolved

                                  Address: Kolkata company

                                  मेरे साथ बहुत बड़ा धोखा हुआ।सोचा था कि पेमेंट कर दूंगा फिर शांति से पढूंगा।पर पेमेंट पे जैसे ही जा रहा पहले तोह अपडेट नही होरा।फिर अपने आप बढ़ रहा है।सर माफी चाहता हूं। सर मेरे सुसाइड के जिमेदार आप होंगे
                                  Sep 12, 2023
                                  Complaint marked as Resolved 
                                  समस्या तोह सॉल्व हो गई लेकिन
                                  Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues. Our team has spoken to you & we believe your concern has been addressed.
                                  Our team has spoken to you & we believe your concern has been resolved.
                                  Our team has spoken to you & we believe your concern has been resolved.
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