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mPokket Complaints & Reviews

4.9
Updated: Nov 24, 2025
Complaints 1283
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mPokket reviews & complaints page 17

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M
munnangi koteswararao
Sep 29, 2023
Oct 2, 2023
This thread was updated on Oct 2, 2023
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Hi i cleared my due amount in mpokket but still not close my acount so plz my mpokket acount and send me the NOC.
+4 photos
Oct 2, 2023
Complaint marked as Resolved 
thanks for giving NDC certificate and this is the good platfrom
Hi Munnangi,

We would like to inform you that we have successfully deactivated your account as per your request. Also we have shared the No Due Certificate on your registered mail id.

Regards,
Team mPokket.
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    N
    Nandana malootty
    from Kollam, Kerala
    Sep 27, 2023
    Feb 9, 2024
    This thread was updated on Feb 9, 2024
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    Resolved

    Dear mpokket,
    My borrowing limit is reduced to zero. I had 2000 Rs of borrowing limit and currently it reduced to Zero. Please kindlily increase the borrowing limit
    Mar 11, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 09, 2024
    mPokket Customer Care's response
    Hi Nandana,

    Please DM us your registered number explaining your issue in detail & we would certainly help you.

    Regards,
    Team mPokket.
    Please DM us your registered number explaining your issue in detail & we would certainly help you.
    Please DM us your registered number explaining your issue in detail & we would certainly help you.
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      R
      Revsum
      from Bengaluru, Karnataka
      Sep 27, 2023
      Feb 9, 2024
      This thread was updated on Feb 9, 2024
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      I paid all loans 2 years back but it's showing active in credit score and Need NOC also
      Mar 11, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 09, 2024
      mPokket Customer Care's response
      Hi Jitendra,

      Thanks for your confirmation & we believe your concern has been resolved.

      Regards,
      Team mPokket.
      Hi Revsum,

      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
      Hi Revsum,

      Our team has spoken to you & we believe your concern has been addressed.
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        C
        chaaaannnduuu
        from SILIGURI, West Bengal
        Sep 26, 2023
        Sep 29, 2023
        This thread was updated on Sep 29, 2023
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        Address: SARAT NAGAR SHIVMANDIR MATIGARA DARJEELING

        I repayed all my loan taken from mPokket along with interest but it still shows active in my cibil and the mPokket is not providing no due certificate to even after complete repayment a month ago... Because of this I'm having hard time.
        Name : - Sankar Majumder
        Mobile no. :- [protected]
        +3 photos
        Sep 27, 2023
        Complaint marked as Resolved 
        i still haven't recieved my NDC (no due certificate) no resolution have been taken regarding this matter please provide me with NDC i have an important work to do.. without NDC its not possible contact ; 9093619567 name :sankar majumder
        Hi Sankar,

        Our team has spoken to you & we believe your concern has been resolved.
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          R
          rubandutta
          from Kolkata, West Bengal
          Sep 26, 2023
          Sep 29, 2023
          This thread was updated on Sep 29, 2023
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          Threatening and harassment calls and using oppressive behaviour for the recovery

          Address: KOLKATA
          Website: www.mpokket.in

          Hi Team,

          I would like to acknowledge that i have an outstanding loan amount of 9.5K on mpokket for a total of 34 days due as of today. I have already explained the customer care team about my situation that i am in, but they are not ready to provide any solution neither granting me any further extension time.

          Everyday receiving threatening calls with rude and oppressive behaviour from their agents and even using...
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          R
          Sep 26, 2023
          Oct 1, 2023
          This thread was updated on Oct 1, 2023
          Resolved
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          Dear Mpokket,
          MY SELF CHENNAGARI RAKESH GOUD
          EMAIL: [protected]@gmail.com
          mobile no:[protected]
          i have paid my all pending loan amount please find the attachment for your reference
          and please provide me a NOC and update in my CIBIL soon so that my cibil score can increase and i have urgent requirement please look in the issue and close it.
          for any details you can call me on mobile no: [protected]
          as i paid with penalty fees i want my loan closing status as closed instead of settlement
          and NOC So please revert back with solution
          my registered mobile number is [protected]
          but my current mobile number is [protected]
          u can call me tomorrow
          its been month till now my credit report was not changed as per agent it should be cleared by 25/09/2023
          +3 photos
          Nov 5, 2023
          Complaint marked as Resolved 
          Verified Support
          Sep 27, 2023
          mPokket Customer Care's response
          Hi Rakesh,

          Our team has spoken to you & we believe your concern has been addressed.
          Verified Support
          Sep 28, 2023
          mPokket Customer Care's response
          Our team has spoken to you & we believe your concern has been addressed.
          Verified Support
          Oct 01, 2023
          mPokket Customer Care's response
          Hi Rakesh,

          Our team has spoken to you & we believe your concern has been addressed.
          Hi Rakesh,

          Please DM us your registered number explaining your issue in detail & we would certainly help you.
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            G
            gnanesh guptha
            Sep 26, 2023
            Sep 26, 2023
            This thread was updated on Sep 26, 2023
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            Resolved

            Mpocket pls provide me no due certificate .in 2023 September I have paid the amount of 19021 rupees . Worst customer support ever . It is very difficult to get java o contact with mpocket .my phone number is [protected] and my gmail is [protected]@gmail.com
            Sep 26, 2023
            Complaint marked as Resolved 
            My issue got resolved thank you mpocket
            Our team has spoken to you & we believe your concern has been resolved.
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              K
              kottha narayanarao
              Sep 25, 2023
              Sep 25, 2023
              This thread was updated on Sep 25, 2023
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              Resolved

              Address: Deputy Tahsildar Meliyaputti

              U are eligible my loan but not approve many days over please approve sir
              Sep 25, 2023
              Complaint marked as Resolved 
              not resolve sir please help me sir
              Hi Narayanarao,

              Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                S
                Saksham Rai
                Sep 24, 2023
                Sep 25, 2023
                This thread was updated on Sep 25, 2023
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                Earlier my credit limit was 10000
                But after repayment it reduced to 0
                Kindly Increase it
                +4 photos
                Sep 25, 2023
                Complaint marked as Resolved 
                Hi Saksham,

                Our team has spoken to you & we believe your concern has been resolved.
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                  S
                  Sep 24, 2023
                  Feb 7, 2024
                  This thread was updated on Feb 7, 2024
                  Resolved
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                  Address: Dijubasti, Amoni Nagaon Assam

                  Yesterday i have checked my cibil score where i found some loan transactions in mpokket application but i didn't take a single loan from this app, some different persons address and mobile number is showing attached to my pan card, please change details and remove those transactions from my cibil account it's making my credit score low.
                  Please update the CIBIL report and remove the other person transaction from my report.
                  My personal permanent mobile number is [protected] and address is Dijubasti, Amoni, Nagaon, Assam-782138
                  Thanking you.
                  +2 photos
                  Mar 10, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 07, 2024
                  mPokket Customer Care's response
                  Hi Sir

                  Our team has spoken to you & we believe your concern has been addressed.

                  Regards,
                  Team mPokket.
                  Our team has spoken to you & we believe your concern has been addressed.
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                    A
                    Ankit7294
                    from Muzaffarpur, Bihar
                    Sep 23, 2023
                    Sep 27, 2023
                    This thread was updated on Sep 27, 2023
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                    Address: Akharaghat ,nazipur, Bank cloni, Muzaffarpur, Bihar

                    My account is not approved.
                    Not showing in my profile to make a vedio.
                    Sep 29, 2023
                    Complaint marked as Resolved 
                    Hi Ankit7294,

                    Please DM us your registered number explaining your issue in detail & we would certainly help you.
                    Hi Ankit,

                    Our team has spoken to you & we believe your concern has been resolved.
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                      T
                      Tarun Naidu4321
                      from Hyderabad, Telangana
                      Sep 22, 2023
                      Feb 9, 2024
                      This thread was updated on Feb 9, 2024
                      Resolved
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                      I’ve been receiving calls and messages from Mpokett for a loan repayment, I have never taken any loan from Mpokett and haven’t authorised anybody to use my number as reference and my name is not Jason, do not call me or send messages in the future and will also never prefer your services !
                      +1 photos
                      Mar 11, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 09, 2024
                      mPokket Customer Care's response
                      Hi Tarun,

                      Please DM us your number explaining your issue in detail & we would certainly help you.

                      Regards,
                      Team mPokket.
                      Please DM us your registered number explaining your issue in detail & we would certainly help you.
                      Please DM us your registered number explaining your issue in detail & we would certainly help you.
                      Hi Tarun Naidu,

                      Please DM us your number explaining your issue in detail & we would certainly help you.
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                        S
                        Swathi2804
                        from Bengaluru, Karnataka
                        Sep 22, 2023
                        Feb 7, 2024
                        This thread was updated on Feb 7, 2024
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                        Hi
                        I'm swathi I have cleared all my loans that was taken in mpokket loan app and stil now I didn't received any noc form it's almost 1 month as over that I have cleared all my dues and they are not responding to my mails and calls and message and it's effecting my civil I'm unable to take loans. Please help me with this.
                        Sep 22, 2023
                        Complaint marked as Resolved 
                        I have received my noc
                        Verified Support
                        Feb 07, 2024
                        mPokket Customer Care's response
                        Hi Swathi,

                        Our team has spoken to you & we believe your concern has been resolved.
                        Hi Swathi,

                        Our team has spoken to you & we believe your concern has been resolved.
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                          S
                          Swathi2804
                          from Bengaluru, Karnataka
                          Sep 22, 2023
                          Feb 7, 2024
                          This thread was updated on Feb 7, 2024
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                          Resolved

                          Hi
                          I'm swathi as i mentioned stil now I didn't received any noc form form mpokket loan
                          And I have cleared all my loans and dues on 2nd sep 23 .I have done so many mails and message to them they are not responding to any calls or msg and mails .and it's effecting my civil and I m unable to take any loans due to this problem. I kindly request u to help me with this.
                          Sep 22, 2023
                          Complaint marked as Resolved 
                          I have received my noc
                          Verified Support
                          Feb 07, 2024
                          mPokket Customer Care's response
                          Hi Swathi,

                          Our team has spoken to you & we believe your concern has been resolved.
                          Hi Swathi,

                          Our team has spoken to you & we believe your concern has been resolved.
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                            A
                            Abhi8688397
                            Sep 21, 2023
                            Sep 22, 2023
                            This thread was updated on Sep 22, 2023
                            Resolved
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                            Resolved

                            Dear sir,

                            I have taken the loan, due to some reason my payment has been delay after I received call from Mpokket team then I arranged the amount make the payment as per guidance of customer care..
                            That time app was not working customer care guide me told your payment will reflect in app within 2-3 days
                            After that I delete the App I didn't check in app.. I didn't receive any call or msg or mail from Mpokket team last one year..
                            Today they called me they are Harassing my self to make payment... Pls help and save me.
                            Currently I'm student my education loan is going on..

                            Dear Mpokket team pls help.
                            Phone No. [protected]
                            [protected]@gmail.com

                            Regards
                            Abhishek mishra
                            Sep 22, 2023
                            Complaint marked as Resolved 
                            Okay thanks sir, supporting me
                            Hi Abhishek,

                            Our team has spoken to you & we believe your concern has been resolved.
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                              Abhi8688397
                              Sep 21, 2023
                              Sep 23, 2023
                              This thread was updated on Sep 23, 2023
                              Resolved
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                              Resolved

                              Dear sir/ mam,

                              I have taken loan last year may 2022..due to some reason my payment has been delay, I received call from Mpokket that time i was not able to pay payment through Mpokket app then customer care guide me and provide me bank details for make payment I make payment and share the details to him, he told me your payment will reflect in App within 2-3 days after that I delete my app..
                              I didn't receive any call and msg from Mpokket so I thought payment has been done..
                              After one year today I received call from Mpokket team she told me your payment is pending kindly make payment I checked in app still payment is pending..
                              She told me, fraud has been done with you..
                              I don't know what happened with me..
                              She told me if you will not make payment we will call you reference no.
                              Kindly help me to resolve my issue and check..
                              Kindly waive my penalty I'm ready to settle loan from app..
                              Pls waive my penalty..
                              My conditions is very poor I left my job currently I'm study on loan
                              Pls help 🙏

                              Regards
                              Abhishek mishra
                              Sep 22, 2023
                              Complaint marked as Resolved 
                              Okay, thanks sir supporting me
                              Verified Support
                              Sep 23, 2023
                              mPokket Customer Care's response
                              Hi Abhishek,

                              Our team has spoken to you & we believe your concern has been resolved.
                              Hi Abhishek,

                              Our team has spoken to you & we believe your concern has been resolved.
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                                R
                                ridip95
                                Sep 20, 2023
                                Feb 7, 2024
                                This thread was updated on Feb 7, 2024
                                Resolved
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                                Resolved

                                I have paid all my loans many months ago but a loan is showing open and effecting my cibil.
                                Sep 22, 2023
                                Complaint marked as Resolved 
                                Thank You Mpokket for resolving my issue.
                                Verified Support
                                Feb 07, 2024
                                mPokket Customer Care's response
                                Hi Ridip,

                                Our team has spoken to you & we believe your concern has been resolved.
                                Hi Ridip,

                                Our team has spoken to you & we believe your concern has been addressed.
                                Hi Ridip,

                                Our team has spoken to you & we believe your concern has been resolved.
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                                  Pavannani414
                                  Sep 20, 2023
                                  Feb 7, 2024
                                  This thread was updated on Feb 7, 2024
                                  Resolved
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                                  Resolved

                                  I have settled an payment on July 2020. At that time due to my financial crisis and Covid I couldn’t pay the total amount and I requested and settled but NOC was not given to me and I’m facing issues now when I’m trying to get Credit card. Please give me NOC as soon as possible.

                                  Name : G Pavan Kalyan
                                  Mobile: [protected]

                                  Thank you
                                  Sep 21, 2023
                                  Complaint marked as Resolved 
                                  Thank you so much for contacting and the issue was resolved.
                                  Verified Support
                                  Feb 07, 2024
                                  mPokket Customer Care's response
                                  Hi Pavan,

                                  Our team has spoken to you & we believe your concern has been resolved.
                                  Hi Pavan,

                                  Our team has spoken to you & we believe your concern has been resolved.
                                  Hi Pavan,

                                  Our team has spoken to you & we believe your concern has been resolved.
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                                    K
                                    Kshitij ohol
                                    from Mumbai, Maharashtra
                                    Sep 18, 2023
                                    Feb 7, 2024
                                    This thread was updated on Feb 7, 2024
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                                    Resolved

                                    They are not providing the Noc letter

                                    I have contacted them and shared the mail too their associate says we dont permanently close the account but we can deactivate it and they say m pockket does not provide noc their repayment slip are the noc please take action against this I have paid the loans 6 months before and still it shows on cibil and they are not providing the noc...
                                    +1 photos
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                                    Joan’s
                                    Sep 17, 2023
                                    Feb 9, 2024
                                    This thread was updated on Feb 9, 2024
                                    Resolved
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                                    Resolved

                                    I lost my sim and phone still they are putting 17k 18k for just 9k
                                    Loan . I understand i need to
                                    Pay fine but this is tooo much. I lost my brother recently and i cant pay this much .
                                    I am
                                    Going for a cyber case im filing a case
                                    Mar 11, 2024
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 09, 2024
                                    mPokket Customer Care's response
                                    Hi Sijol,

                                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                                    Regards,
                                    Team mPokket.
                                    Hi Sijol,

                                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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