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mPokket Complaints & Reviews

4.9
Updated: Nov 24, 2025
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mPokket reviews & complaints page 17

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S
Swathi2804
from Bengaluru, Karnataka
Sep 22, 2023
Feb 7, 2024
This thread was updated on Feb 7, 2024
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Hi
I'm swathi I have cleared all my loans that was taken in mpokket loan app and stil now I didn't received any noc form it's almost 1 month as over that I have cleared all my dues and they are not responding to my mails and calls and message and it's effecting my civil I'm unable to take loans. Please help me with this.
Sep 22, 2023
Complaint marked as Resolved 
I have received my noc
Verified Support
Feb 07, 2024
mPokket Customer Care's response
Hi Swathi,

Our team has spoken to you & we believe your concern has been resolved.
Hi Swathi,

Our team has spoken to you & we believe your concern has been resolved.
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    S
    Swathi2804
    from Bengaluru, Karnataka
    Sep 22, 2023
    Feb 7, 2024
    This thread was updated on Feb 7, 2024
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    Hi
    I'm swathi as i mentioned stil now I didn't received any noc form form mpokket loan
    And I have cleared all my loans and dues on 2nd sep 23 .I have done so many mails and message to them they are not responding to any calls or msg and mails .and it's effecting my civil and I m unable to take any loans due to this problem. I kindly request u to help me with this.
    Sep 22, 2023
    Complaint marked as Resolved 
    I have received my noc
    Verified Support
    Feb 07, 2024
    mPokket Customer Care's response
    Hi Swathi,

    Our team has spoken to you & we believe your concern has been resolved.
    Hi Swathi,

    Our team has spoken to you & we believe your concern has been resolved.
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      Abhi8688397
      Sep 21, 2023
      Sep 22, 2023
      This thread was updated on Sep 22, 2023
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      Dear sir,

      I have taken the loan, due to some reason my payment has been delay after I received call from Mpokket team then I arranged the amount make the payment as per guidance of customer care..
      That time app was not working customer care guide me told your payment will reflect in app within 2-3 days
      After that I delete the App I didn't check in app.. I didn't receive any call or msg or mail from Mpokket team last one year..
      Today they called me they are Harassing my self to make payment... Pls help and save me.
      Currently I'm student my education loan is going on..

      Dear Mpokket team pls help.
      Phone No. [protected]
      [protected]@gmail.com

      Regards
      Abhishek mishra
      Sep 22, 2023
      Complaint marked as Resolved 
      Okay thanks sir, supporting me
      Hi Abhishek,

      Our team has spoken to you & we believe your concern has been resolved.
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        Abhi8688397
        Sep 21, 2023
        Sep 23, 2023
        This thread was updated on Sep 23, 2023
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        Dear sir/ mam,

        I have taken loan last year may 2022..due to some reason my payment has been delay, I received call from Mpokket that time i was not able to pay payment through Mpokket app then customer care guide me and provide me bank details for make payment I make payment and share the details to him, he told me your payment will reflect in App within 2-3 days after that I delete my app..
        I didn't receive any call and msg from Mpokket so I thought payment has been done..
        After one year today I received call from Mpokket team she told me your payment is pending kindly make payment I checked in app still payment is pending..
        She told me, fraud has been done with you..
        I don't know what happened with me..
        She told me if you will not make payment we will call you reference no.
        Kindly help me to resolve my issue and check..
        Kindly waive my penalty I'm ready to settle loan from app..
        Pls waive my penalty..
        My conditions is very poor I left my job currently I'm study on loan
        Pls help 🙏

        Regards
        Abhishek mishra
        Sep 22, 2023
        Complaint marked as Resolved 
        Okay, thanks sir supporting me
        Verified Support
        Sep 23, 2023
        mPokket Customer Care's response
        Hi Abhishek,

        Our team has spoken to you & we believe your concern has been resolved.
        Hi Abhishek,

        Our team has spoken to you & we believe your concern has been resolved.
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          R
          ridip95
          Sep 20, 2023
          Feb 7, 2024
          This thread was updated on Feb 7, 2024
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          I have paid all my loans many months ago but a loan is showing open and effecting my cibil.
          Sep 22, 2023
          Complaint marked as Resolved 
          Thank You Mpokket for resolving my issue.
          Verified Support
          Feb 07, 2024
          mPokket Customer Care's response
          Hi Ridip,

          Our team has spoken to you & we believe your concern has been resolved.
          Hi Ridip,

          Our team has spoken to you & we believe your concern has been addressed.
          Hi Ridip,

          Our team has spoken to you & we believe your concern has been resolved.
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            P
            Pavannani414
            Sep 20, 2023
            Feb 7, 2024
            This thread was updated on Feb 7, 2024
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            I have settled an payment on July 2020. At that time due to my financial crisis and Covid I couldn’t pay the total amount and I requested and settled but NOC was not given to me and I’m facing issues now when I’m trying to get Credit card. Please give me NOC as soon as possible.

            Name : G Pavan Kalyan
            Mobile: [protected]

            Thank you
            Sep 21, 2023
            Complaint marked as Resolved 
            Thank you so much for contacting and the issue was resolved.
            Verified Support
            Feb 07, 2024
            mPokket Customer Care's response
            Hi Pavan,

            Our team has spoken to you & we believe your concern has been resolved.
            Hi Pavan,

            Our team has spoken to you & we believe your concern has been resolved.
            Hi Pavan,

            Our team has spoken to you & we believe your concern has been resolved.
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              K
              Kshitij ohol
              from Mumbai, Maharashtra
              Sep 18, 2023
              Feb 7, 2024
              This thread was updated on Feb 7, 2024
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              They are not providing the Noc letter

              I have contacted them and shared the mail too their associate says we dont permanently close the account but we can deactivate it and they say m pockket does not provide noc their repayment slip are the noc please take action against this I have paid the loans 6 months before and still it shows on cibil and they are not providing the noc...
              +1 photos
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              J
              Joan’s
              Sep 17, 2023
              Feb 9, 2024
              This thread was updated on Feb 9, 2024
              Resolved
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              I lost my sim and phone still they are putting 17k 18k for just 9k
              Loan . I understand i need to
              Pay fine but this is tooo much. I lost my brother recently and i cant pay this much .
              I am
              Going for a cyber case im filing a case
              Mar 11, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 09, 2024
              mPokket Customer Care's response
              Hi Sijol,

              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

              Regards,
              Team mPokket.
              Hi Sijol,

              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                S
                Sijol
                from Bengaluru, Karnataka
                Sep 17, 2023
                Feb 9, 2024
                This thread was updated on Feb 9, 2024
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                I have lost sim and phone i couldnt repay back. My brother died recently and i m really financially down . I need to pay 9k back and now its showing 17k . I cant pay that much. Also pls send me link to repay i donot want more interest. Im not able to login since i lost sim and phone please kindly help
                Mar 11, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 09, 2024
                mPokket Customer Care's response
                Hi Sijol,

                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                Regards,
                Team mPokket.
                Hi Sijol,

                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  M
                  Mazada
                  from Nagaon, Assam
                  Sep 16, 2023
                  Feb 9, 2024
                  This thread was updated on Feb 9, 2024
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                  Paid all dues but still affecting my CIBIL Score
                  I have paid my all loans, but its still showing outstanding/Pending while checking my Credit score, my credit score going down day by day,
                  Ph: [protected]
                  Mail id: [protected]@gmail.com
                  +1 photos
                  Mar 11, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 08, 2024
                  mPokket Customer Care's response
                  Our team has spoken to you & we believe your concern has been resolved.
                  Verified Support
                  Feb 09, 2024
                  mPokket Customer Care's response
                  Hi Mazada,

                  Our team has spoken to you & we believe your concern has been resolved.

                  Regards,
                  Team mPokket.
                  Hi Mazada,

                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  Our team has spoken to you & we believe your concern has been addressed.
                  Our team has spoken to you & we believe your concern has been resolved.
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                    M
                    Mayank Jadeja
                    Sep 15, 2023
                    Oct 13, 2023
                    This thread was updated on Oct 13, 2023
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                    Loan is still active

                    I have paid all my dues but my loan is still showing active. kindly close it asap....
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                    B
                    Bharathr02
                    Sep 15, 2023
                    Sep 18, 2023
                    This thread was updated on Sep 18, 2023
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                    Delete my number as alternative number

                    Dear team

                    As I above mentioned in the subject My name is Bharath, mpocket customer service executive calling from last 2months for repay due amount but I never taken loan from them side and they saying different name called 'Irfan' and I don't know who he is? They said in that account I'd my number is there, I don't know how it goes. Kindly remove my number in that account.

                    Thank you...
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                    P
                    Palagiri sandeep
                    Sep 15, 2023
                    Sep 18, 2023
                    This thread was updated on Sep 18, 2023
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                    I have paid all the loans. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ). I need to apply for my personal loan. I am in need of that certificate compulsorily please give the NOC certificate. Please contact me or share your customer care number
                    Sep 18, 2023
                    Complaint marked as Resolved 
                    Hi Palagiri sandeep,

                    Please DM us your registered number explaining your issue in detail & we would certainly help you.
                    Hi Palagiri sandeep,

                    Our team has spoken to you & we believe your concern has been resolved.
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                      Palagiri sandeep
                      Sep 15, 2023
                      Sep 18, 2023
                      This thread was updated on Sep 18, 2023
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                      I have cleared my all loans please provide NOC and clearence certificate
                      Sep 18, 2023
                      Complaint marked as Resolved 
                      Hi Palagiri sandeep,

                      Please DM us your registered number explaining your issue in detail & we would certainly help you.
                      Hi Palagiri sandeep,

                      Our team has spoken to you & we believe your concern has been resolved.
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                        S
                        Sameer00777
                        from Lucknow, Uttar Pradesh
                        Sep 15, 2023
                        Sep 19, 2023
                        This thread was updated on Sep 19, 2023
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                        I have taken money from mpocket .
                        I am not doing any job right now . Mpocket started harassing me . Daily with 3-4 calls
                        I informed via mail to mpockket that i am suffering from financial issue due to loss of job
                        I want to pay some amount but mpockket charged me very high interest
                        Kindly remove my charges . So that
                        I pay some amount.
                        [protected]
                        Sep 20, 2023
                        Complaint marked as Resolved 
                        They said to remove penalty charges
                        Hi Sameer,

                        Please DM us your registered number explaining your issue in detail & we would certainly help you.
                        Our team has spoken to you & we believe your concern has been addressed.
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                          B
                          Sep 14, 2023
                          Sep 14, 2023
                          This thread was updated on Sep 14, 2023
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                          Hey mpocket team,
                          I am Bhaskar S the user of mpocket and currently I want to permanently delete my mpocket account
                          my borrowing limit is 14, 500 and available borrowing limit is also 14, 500 my dues is zero
                          my mobile number -[protected]
                          my gmail account - [protected]@gmail.com
                          Sep 14, 2023
                          Complaint marked as Resolved 
                          Hi Bhaskar,

                          We believe your concern has been resolved.
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                            Satya1212
                            Sep 14, 2023
                            Sep 14, 2023
                            This thread was updated on Sep 14, 2023
                            Resolved
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                            Resolved

                            Hi I have paid my all dues in jhalan but it still showing in civil what can I do now
                            Sep 14, 2023
                            Complaint marked as Resolved 
                            Resolved
                            Hi Satyanarayan,

                            Our team has spoken to you & we believe your concern has been resolved.
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                              M
                              Manishgirid
                              from Upleta, Gujarat
                              Sep 14, 2023
                              Sep 15, 2023
                              This thread was updated on Sep 15, 2023
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                              I took loan of 500 and the loan is disbursed but not credited in my account.
                              Sep 15, 2023
                              Complaint marked as Resolved 
                              Resolved
                              Hi Manish,

                              Our team has spoken to you & we believe your concern has been resolved.
                              Hi Manish,

                              Our team has spoken to you & we believe your concern has been addressed.
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                                AlthafK
                                Sep 13, 2023
                                Sep 13, 2023
                                This thread was updated on Sep 13, 2023
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                                Resolved

                                Dear Team,

                                I had deactivated my mpokket account in Sep 2021 and it's showing an active loan in credit report(Experian). I've mailed them.for my NOC document and I got no response from them yet.
                                Kindly provide Required NOC document.
                                Sep 13, 2023
                                Complaint marked as Resolved 
                                I got a call from mpokket & provide (NDC) No Due Certificate instead of NOC (No Objection Certificate)
                                Hi Althaf,

                                Our team has spoken to you & we believe your concern has been resolved.
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                                  V
                                  Venkat-1404
                                  from Hyderabad, Telangana
                                  Sep 13, 2023
                                  Sep 14, 2023
                                  This thread was updated on Sep 14, 2023
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                                  Resolved

                                  Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                                  I have paid all the loans. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ). I need to apply for my personal loan. I am in need of that certificate compulsorily please give the NOC certificate. Please contact me or share your customer care number
                                  Sep 14, 2023
                                  Complaint marked as Resolved 
                                  They provided me a document which i needed
                                  Hi Venkat,

                                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                  Hi Venkat,

                                  Our team has spoken to you & we believe your concern has been resolved.
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