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mPokket Complaints & Reviews

4.9
Last updated May 10, 2024
Complaints 1191
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+91 33 6645 2400
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mPokket Website

mPokket Head Office Address

PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2,
EP & GP, Sector V, Bidhannagar

Kolkata
Kolkata District
West Bengal
India
700091

mPokket reviews & complaints page 17

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A
Anubhavkr
Aug 5, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Closure of Account immediately

Dear Mpockket support team,
I am Anubhav Kumar, I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps...
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H
Hariprasad24
from Malappuram, Kerala
Aug 4, 2023
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About the High penalty

I have taken a loan of 13000 from mpokket and payed almost 14000+ through the app. Only taken 13000 and after that I don't take any one. Aslo the intrest become doubled and the customer executives started calling my relatives and They said they will send legal notice to my house college.. I payed almost above the amount and still ready to pay the remaining amount.. I don't have any job now. I am ready to pay the exact amount with out the...
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S
ST BEINGIATHAISA
Aug 3, 2023
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Increase my loan

Address:Aizawl

Dear,
Mpockket

Thankyou for borrowing money

Sir/Miss/Madam

Please can Increase my borrowing
Eligible for a higher borrowing limit

Can you Increase

Yourfaithfully
St. BEINGIATHAISA...
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N
Nikhil Marwadi
Aug 3, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding loan account not closed

Address:97 ward no 05 Bhajipani basti

Dear sir,
This is nikhil marwadi I have borrowed some amount from m pocket which I have already paid from my side today I have approached to bank for approval of some loan there they told me that your cibil is poor because of outstanding loan which I have already paid.
Kindly help me in this regard.
[protected]...
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S
Sd@234
from Jaipur, Rajasthan
Aug 2, 2023
Aug 24, 2023
This thread was updated on Aug 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about my loan closure

Address:79 Santosh nagar civil lines

I have closed my loan since q month ago but it's showing active kindly close my and provide me close statement...
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A
alakeshhaloi
from Guwahati, Assam
Aug 1, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not received in bank account but showing disbursed

Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

I haven't received a single penny from mPocket, but it's showing that the amount has been disbursed on 1 Aug, 2023. Mpocket claims that they transfer amount within 30 minutes but it's been hours. My bank server is also fine as I took other small loans from different apps and which didn't take more than 5 minutes. I have been using Mpocket for more than 1 years and this is the first time I didn't received any money from them. Please help me,...
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P
purna1312
Aug 1, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About My Loan NOC to Cibil Update

I had cleared all my loans last week but my cibil still not updated bu ti had applied for a education loan and they are requiring a NDC from Mpokket but no one is responding. Please provide my NDC
My registered number : [protected]...
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Y
Yogendrakhichar
from NAGAUR, Rajasthan
Aug 1, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delete My mpokket Account

Hello mpokket
I want to delete my account and I will open a new account.
Please proceed it.

My account details
Registered email:- [protected]@gmail.com
Mobile no:- [protected]...
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V
vikastandewaal
from Panipat, Haryana
Jul 31, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need Waiver

Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
Website:HARASHMENT

I've taken loan of 4500 from mpokket... And I was in trouble from few months as I'm a Student now it has been increased to 6995. Now they are calling me and I've said them to decrease penalty then I'll be able to pay.. pls help me. I'll pay my amount if penalty is reduced. Now they're saying that they will send legal notice....
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D
Debarghya Roy
Jul 30, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late charges waiver

Address:Kolkata

I took a loan of around 2500 but since am a student i was unable to pay it over the last 2 months. The amount is now 4350 and they are calling and threatening me everday with threats of coming to college and my home. I am ready to pay the principal amount without the late charges. All my previous dues are cleared. Please look into the matter and resolve it as soon as possible because it is causing me unnecessary mental trauma....
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D
Debarghya Roy
Jul 30, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late charges

I had taken a loan of around 2000. I had cleared all the previous dues but since am a student I am unable to clear the pending amount which around 4300 with interest. I am ready to pay the principal amount and close the loan. But the customer care executives are calling and harrassing me with threats of coming to my college and also visit home. Please look into the matter and resolve as soon as possible because it is giving me unnecessary...
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B
Boopathi Kaliyappan
Jul 29, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan not closed still overdue

Address:Salem
Website:[email protected]

Name-Boopathi Kaliyappan
Ph-[protected]
[protected]@gmail.com
Sir,
I was taken loan Rs.2000 on 8/11/2020 and i closed. But it till show as over due. Plz kindly check and clear. Now I start home, applying loan but due to this overdue my loan is rejected.
Kindly plz clear the issue...
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R
R Balasankar
Jul 28, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cannot update my income details

Address:Tamilnadu,India.

Hi iam Balasankar.I face problem for cannot update my income details in mPokket loan app.I try to many times but can't update my details.Your credit check has been Approved but can't go to next step. This message show last one week .Please solve the issue.Thankyou....
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P
PratikshaShedge
Jul 27, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

High amount charges and bad customer service

Hi I have taken loan of 937 and 1817 rupees but due to I have lost my job I am unable to pay for 4/5 months.
I am ready to pay principal amount with waiver of charges. I have spoken with customer service but they don't understand the situation of my end. Also charges is too high more than double of principal amount.
I have ready to pay the amount of 3500rs and close my account....
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K
KiranShedge
from Satara, Maharashtra
Jul 27, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mpokket Extra Charges too much need some waiver

Hi I have taken loan of 1817 rs is now 4304. I don't have job I have to adjust the things accordingly I was trying to convince customer care executives but they don't understand situation of my side. I can pay 2500 to close the loan. But still they don't respond help me out with this why this company not understand our situation? My other app loan like cashee, kredit bee, they given me 100% waiver on charges but why not mpokket?
br...
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H
Harshbais
from Indore, Madhya Pradesh
Jul 26, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Why my profile are locked? Plzz solve

Hii mpokket I recently made a payment of 2036rs on 15th July 2023, after that my profile will be locked, I contacted customer care, they said that your profile is not locked from here, your app is the issue.Please solve this app issue, I am troubled since 2 weeks.

Registered number:-[protected]
D.O.B - 24/04/2004
Name :- Harsh Vardhan Singh Bais...
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H
Harshbais
from Indore, Madhya Pradesh
Jul 26, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Why my profile are locked?

Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

Hii mpokket I recently made a payment of 2036rs on 15th July 2023, after that my profile will be locked, I contacted customer care, they said that your profile is not locked from here, your app is the issue.Please solve this app issue, I am troubled since 2 weeks.

Registered number:-[protected]
D.O.B :- 24/04/2004
Name :- Harsh Vardhan Singh Bais...
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B
Binod Joseph Paul
Jul 25, 2023
Feb 9, 2024
This thread was updated on Feb 9, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Has not updated my cibil

Address:Kolkata

I had taken a loan from mPokket last year. However due to a sudden demise in my family i couldn't clear of my loans on time. However, i had clear all the due amount in this month of start. They said that they will update my cibil as soon as possible but it's not yet been updated. I just checked it still shows due in cibil report. I have mailed them twice but still not getting any response. I have received the NOC as a form of repayment bills...
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A
ayoosh009
Jul 22, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount disbursed but not credited

I asked for 2000 rupees loan 1000 1000 seperately in two different Accounts one is credited other is showing disbursed but not credited....
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N
Nick..90
Jul 21, 2023
Sep 24, 2023
This thread was updated on Sep 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Penalty too high

I've taken loan of 8000 from mpokket... And I was in trouble from few months as I'm a Student now it has been increased to 17000. Now they are calling me and I've said them to decrease penalty then I'll be able to pay.. pls help me. I'll pay my amount if penalty is reduced. Now they're saying that they will send legal notice....
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