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mPokket Complaints & Reviews

4.9
Updated: Nov 24, 2025
Complaints 1277
Resolved
1235
Unresolved
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mPokket reviews & complaints page 47

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S
Feb 26, 2022
Sep 29, 2023
This thread was updated on Sep 29, 2023
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Respected sir, im dr sunil kamble. on my cibil score shows two unknown loans one is IVL finance ltd and the other is Mpokket finance ltd. both loans were not brought by me. someone is using my pan no and creating this issue. because of this I'm facing an issue with my cibil score.
my cibil score was reduced to 660 from 850.
kindly solve this issue.
im hereby attaching pic of that finance detail.

Mpokket Financial Services Pvt Ltd
PERSONAL LOAN
CRBD4261E9ID25338494
+2 photos
Oct 30, 2023
Complaint marked as Resolved 
Verified Support
Sep 29, 2023
mPokket Customer Care's response
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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    GAURAV bilgaye
    from Amravati, Maharashtra
    Feb 24, 2022
    Feb 23, 2024
    This thread was updated on Feb 23, 2024
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    For making my mental health byond hell..i dont want to live anymore. I dont have a mental peace now. My position in in society is so bad because of mpokket peoples.. Please give me justice and take strict action.. Mybe I am not there when this thing will happn. But m sure you will do something.. +[protected] this is the mobile number who is giving me threat. His name is Abhishek
    Mar 26, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 23, 2024
    mPokket Customer Care's response
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We are here to assist in every way possible and would request you to shed such thoughts, as we believe that there is nothing which cannot be resolved. We request you to DM us your registered number and we will get in touch promptly to resolve your issue.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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      Towseef Bashir
      Feb 23, 2022
      Aug 27, 2023
      This thread was updated on Aug 27, 2023
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      Dear sir/ ma'am
      My name is Towseef Bashir. I belong to the UT of J & K. I have been getting harrasing and threatening calls from the Mpokket correspondents over the period of one year and have been threatened with case filling and criminal action by the agents. My family, relatives and friends are getting abusive calls from the company agents seeking loan repayment which i borrowed in 2020 but couldn't repay due to lockdown curbs and the very high interest rate. They are charging me about 15000 interest which is nearly twice the loan amount. I asked to pay the loan in installments but the agents have been abusive and are continuously threatening and defaming me everywhere. I understand that the financial system cannot be of such a filthy stature to call someone's mother and ask her to sell her jewellery and threatening her with criminal action otherwise. I have been expelled from my home due to the repeated abuse and harrasment that my family has to face. Kindly intervene and help me. I am helpless against their repeated abuse. I am a student and financially dependent on other people's givings. Please help me. These people are pushing me towards suicide. Please sir. Wave them off of my head.
      Regards
      Towseef Bashir
      Sep 29, 2023
      Complaint marked as Resolved 
      Feb 23, 2022
      Updated by Towseef Bashir
      Email: [protected]@gmail.com

      Verified Support
      Aug 27, 2023
      mPokket Customer Care's response
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      Verified Support
      Aug 27, 2023
      mPokket Customer Care's response
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      We would certainly get in touch with you & resolve your concern.
      We would certainly get in touch with you & resolve your concern.
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        pranay18
        Feb 18, 2022
        Aug 27, 2023
        This thread was updated on Aug 27, 2023
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        HI all i repayed my loan amount on 9-11-21, and closed my account. And now they are calling and messaging me that i have taken loan and want to pay the loan amount of 12000. But i havent taken any loans and they are harrasing me to pay the amount. So please resolve this issue.
        Aug 29, 2023
        Complaint marked as Resolved 
        Please DM us your registered number & we would certainly help you.
        pranay18's [Complaint's author] reply, Feb 20, 2022
        7780595541
        Swapnillex12's reply, Feb 25, 2022
        I'm also facing the same issue .i.e. The amount is disbursed but not credited to my account . my contact - 6200857540
        We would certainly get in touch with you & resolve your concern.
        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        Hi Pranay,

        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
        Our team has spoken to you & we believe your concern has been resolved.
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          mabbu manikanta
          Feb 16, 2022
          Feb 23, 2024
          This thread was updated on Feb 23, 2024
          Resolved
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          Resolved

          In order to get loan from mpokket app i just installed it and just signed in, even KYC also not completed. From the next minute i am receiving calls frequently but no one is responding.
          Kindly get me rid of that calls and I don't want any loan from mpokket. So just don't call me again.
          Mar 27, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 23, 2024
          mPokket Customer Care's response
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
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            D
            Feb 16, 2022
            Feb 23, 2024
            This thread was updated on Feb 23, 2024
            Resolved
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            Resolved

            Mental harassment been done by MPokket

            Hi mPokket Team. I have never taken any loan nor my Son. My Son is just 3 years old. I keep getting an SMS and calls that my Son Jaggananth Dilip Kumar has taken a loan and has provided my mobile as a reference number ([protected]). If you guys have a recording please send that to me on the reference check call I have agreed I know this person. I didn't even know its a fake trick to pull out money from random persons as fake claim or someone...
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            Rohit Khatpe
            Feb 16, 2022
            Feb 23, 2024
            This thread was updated on Feb 23, 2024
            Resolved
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            Resolved

            Hello i had a pending loan but due to health issues and jobless im not able to pay loan on time but they call me and family members amd their language is nor acceptable. Im filing case against your company. So just coordinate with them. - Mpokket financial company
            Mar 27, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 23, 2024
            mPokket Customer Care's response
            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              Dinesh@71
              Feb 15, 2022
              Aug 27, 2023
              This thread was updated on Aug 27, 2023
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              Resolved

              Address: Vaghela vas junugam adhoi

              Sir I repayment my loan but why active to my loan in cibil record and me please
              +1 photos
              Aug 27, 2023
              Complaint marked as Resolved 
              Feb 15, 2022
              Updated by Dinesh@71
              I repayment my loan but why active to my loan in cibil record

              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
              We would certainly get in touch with you & resolve your concern.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              Our team has spoken to you & we believe your concern has been resolved.
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                K
                Kamelia7
                from palakkad, Kerala
                Feb 14, 2022
                Feb 23, 2024
                This thread was updated on Feb 23, 2024
                Resolved
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                Resolved

                Dear sir,
                I am Julin Bestina's Mother.I am writing this letter to inform you that she was admitted in hospital for last 6 months because of an accident.That was she was unable to attend and reply the calls and emails.Sir I kindly request you to give us one more chance and give us 6 month time to repay the loan amount.And I give you assurance with in 3 months we will re
                pay the loan.Kindly consider us sir.
                Thank you.
                Mar 26, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 23, 2024
                mPokket Customer Care's response
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                We would certainly get in touch with you & resolve your concern.
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                We would certainly get in touch with you & resolve your concern.
                We would certainly get in touch with you & resolve your concern.
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  S
                  Santhoah Santhosh
                  Feb 13, 2022
                  Feb 23, 2024
                  This thread was updated on Feb 23, 2024
                  Resolved
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                  Resolved

                  Address: 39 Modi road cross thangamali Nagar DJ Halli Bangalore North

                  Profile is pending
                  Mar 27, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 23, 2024
                  mPokket Customer Care's response
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Nithin07@'s reply, Mar 6, 2022
                  +91 95444 86255
                  Please DM us your registered number & we would certainly help you.
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  Please DM us your registered number & we would certainly help you.
                  We would get in touch with you & resolve this issue. We are here to help our valued users' & would certainly assist our user in this regard.
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                    M
                    Mahesh style
                    Feb 13, 2022
                    Feb 23, 2024
                    This thread was updated on Feb 23, 2024
                    Resolved
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                    Resolved

                    Address: Andra pradesh

                    I request 1000 loan process complete but not add amount sir
                    Mar 27, 2024
                    Complaint marked as Resolved 
                    Feb 13, 2022
                    Updated by Mahesh style
                    Iam request 1000 loan process complete but not add amount sir
                    Verified Support
                    Feb 23, 2024
                    mPokket Customer Care's response
                    Our team has spoken to you & we believe your concern has been resolved.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Our team has spoken to you & we believe your concern has been resolved.
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                      R
                      riteshprasad23499
                      from Kolkata, West Bengal
                      Feb 13, 2022
                      Sep 29, 2023
                      This thread was updated on Sep 29, 2023
                      Resolved
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                      Resolved

                      I have been receiving repeated calls from this concerned app. An individual that I don’t even know took a loan from this app and gave my number out of nowhere. The concerned executives have been calling me continuously from past few months and asking me about the individual that took loan and hasn’t repaid. I have been telling them that I don’t know that guy and I have no connection with him. Yet they are going on calling every frequent day. Further, when I asked them if they had verified my number during the registration process, they said no. Without any prior verification, they gave someone a loan and now he hasn’t paid it back and they are going on calling me for gathering information regarding the guy.
                      +[protected] I received a call today from this number. He claims his name to be Sanjay Mishra. He threatened me in a number of ways.
                      Aug 12, 2023
                      Complaint marked as Resolved 
                      Verified Support
                      Sep 29, 2023
                      mPokket Customer Care's response
                      Our team has spoken to you & we believe your concern has been resolved.
                      Please DM us your registered number & we would certainly help you.
                      riteshprasad23499's [Complaint's author] reply, Feb 20, 2022
                      8013238539 is the number I’m getting calls on.
                      We are happy to address and resolve your concern.
                      We are happy to address and resolve your concern.
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                        C
                        from Pune, Maharashtra
                        Feb 12, 2022
                        Feb 24, 2024
                        This thread was updated on Feb 24, 2024
                        Resolved
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                        Resolved

                        The company has give my no to some recovery people they are constantly calling me and my family and using lot of bad words its is so bad of the company to do so
                        Mar 27, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 24, 2024
                        mPokket Customer Care's response
                        Please DM us your registered number & we would certainly help you.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                          A
                          from Jammu, Jammu and Kashmir
                          Feb 9, 2022
                          Sep 29, 2023
                          This thread was updated on Sep 29, 2023
                          Resolved
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                          Resolved

                          1. Unique Loan ID No.: MK42846201ID29943949

                          2 Unique Loan ID No.: MK74D7621AID29943970

                          Both loans disbursed but amount not received in bank account
                          Amit singh
                          Loan date- 9/02/22
                          Time- 7:55 pm
                          Kindly help
                          Jul 29, 2023
                          Complaint marked as Resolved 
                          Issue resolved
                          We understand your concern. We would get in touch with you shortly & resolve your concern.
                          We are happy to address and resolve your concern.
                          Our team has spoken to you & we believe your concern has been resolved
                          Our team has spoken to you & we believe your concern has been resolved
                          Our team has spoken to you & we believe your concern has been resolved.
                          Issue resolved
                          Our team has spoken to you & we believe your concern has been resolved.
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                            A
                            Anubhav mishra2042
                            from Bhubaneswar, Odisha
                            Feb 9, 2022
                            Sep 29, 2023
                            This thread was updated on Sep 29, 2023
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                            Resolved

                            Address: Kolkata, West Bengal

                            Money disbursed by the app but haven't received any amount in my account yet
                            I did it 3 times
                            1000, 500, 500
                            Please kindly look into it
                            +4 photos
                            Aug 26, 2023
                            Complaint marked as Resolved 
                            Resolved
                            We are happy to address and resolve your concern.
                            Please DM us your registered number & we would certainly help you.
                            We are happy to address and resolve your concern.
                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            Our team has spoken to you & we believe your concern has been resolved.
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                              Jils bhatt
                              Feb 7, 2022
                              Sep 29, 2023
                              This thread was updated on Sep 29, 2023
                              Resolved
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                              Resolved

                              Address: Mpooket kolkata
                              Website: Mpokket.in

                              They send me legal notice for 2700.
                              And harassing and distrubing my contect mpokket exectutive are talking with my femily member and they behave rudly soo i tell him why you talk like that soo they tell me i do again this thing if you not paid money.and they send me legal notice..solve this issue they disturbing in my currently situation.
                              +1 photos
                              Aug 18, 2023
                              Complaint marked as Resolved 
                              Thanks for your support sir.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
                              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologies in case you had any issues. Please DM us your registered number & we would certainly help you.
                              Our team has spoken to you & we believe your concern has been resolved.
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                                abhishek261
                                Feb 4, 2022
                                Sep 29, 2023
                                This thread was updated on Sep 29, 2023
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                                Resolved

                                I have taken loan of 1000 . amount disbursed but not credited to my account yet
                                +1 photos
                                Aug 7, 2023
                                Complaint marked as Resolved 
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                Our team has spoken to you & we believe your concern has been resolved
                                Our team has spoken to you & we believe your concern has been resolved.
                                Our team has spoken to you & we believe your concern has been resolved.
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                                  3ayaG
                                  Feb 3, 2022
                                  Sep 29, 2023
                                  This thread was updated on Sep 29, 2023
                                  Resolved
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                                  Resolved

                                  I have entered all my details but i didn't took any loan.I won't use it anymore.so kindly delete my account .
                                  Oct 30, 2023
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Sep 29, 2023
                                  mPokket Customer Care's response
                                  Please DM us your registered number & we would certainly help you
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you
                                  Please DM us your registered number & we would certainly help you
                                  Please DM us your registered number & we would certainly help you
                                  Helpful
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                                    Shaaasi
                                    from nagaon, Assam
                                    Feb 1, 2022
                                    Feb 24, 2024
                                    This thread was updated on Feb 24, 2024
                                    Resolved
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                                    Resolved

                                    Address: kolkata
                                    Website: www.mpokket.com

                                    Please do something about my problem
                                    Mar 27, 2024
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 24, 2024
                                    mPokket Customer Care's response
                                    Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                    We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.
                                    We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.
                                    We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.
                                    We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                    Our team has spoken to you & we believe your concern has been resolved.
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                                      sparklite
                                      Jan 28, 2022
                                      Feb 24, 2024
                                      This thread was updated on Feb 24, 2024
                                      Resolved
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                                      Resolved

                                      I never apply for any loan but it shows a loan amount of 500/- in my cibil.
                                      Mar 27, 2024
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 24, 2024
                                      mPokket Customer Care's response
                                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                      We are here to assist you in every way possible. Please DM us your contact number & we would certainly help you.
                                      We are here to assist you in every way possible. Please DM us your contact number & we would certainly help you.
                                      We are here to assist you in every way possible. Please DM us your contact number & we would certainly help you.
                                      We are here to assist you in every way possible. Please DM us your contact number & we would certainly help you.
                                      Our team has spoken to you & we believe your concern has been resolved.
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