mPokket Complaints & Reviews

Website: www.mpokketfinancial.in

I Aron Maxon, I have closed and paid all my loan and dues but its not reflecting in my cibil and I need no due certificate and also there is no response from mpokket.

Oct 21, 2023

Complaint marked as Resolved

Thanks Mppoket its been resolved

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mPokket Customer Care

from Kolkata, West Bengal

Oct 21, 2023

Verified Support

Hi Aron,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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Address: Shastri nagar

Dear sir /madam

The loan is still active in my CIBIL score but it is not updated. Please update the loan in my CIBIL score. Thanks

Oct 19, 2023

Complaint marked as Resolved

Dear sir/madam Please kindly provide noc

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mPokket Customer Care

from Kolkata, West Bengal

Oct 21, 2023

Verified Support

Hi Prashant,

Our team has spoken to you & we believe your concern has been addressed. Aside, we have shared the No Due Certificate on your registered mail id.

Regards,
Team mPokket.

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Am settlement all loans but display on now overdue 1 loan amount I have request that delete this ...

Oct 19, 2023

Complaint marked as Resolved

Have a great response for our company.. quickly resolve my problem

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mPokket Customer Care

from Kolkata, West Bengal

Oct 18, 2023

Verified Support

Hi Soundarya,

Our team has spoken to you & we believe your concern has been addressed. As discussed, we would request you to check the report post the stipulated timing.

Regards,
Team mPokket.

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I have cleared my whole dues and still my cibil is not updated.

Oct 18, 2023

Complaint marked as Resolved

Complaint is resolved

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mPokket Customer Care

from Kolkata, West Bengal

Oct 18, 2023

Verified Support

Hi Navtesh,

As discussed, please may you be updated that we are working on updating your loan repayment status on the records of the credit bureau! This might take up to a maximum of thirty business days from the date of the repayment, for the process to get completed. However, we are trying to resolve it at the earliest. Aside, we have No Due Certificate on your registered mail id.

Regards,
Team mPokket.

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Dear sir Ma'am,

As per our company provided loan if not paid on time then your due charges I am not satisfied this loan due to not following RBI rules this is very bad company cheating and maintally harassment...

Nov 3, 2023

Complaint marked as Resolved

Resolved

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mPokket Customer Care

from Kolkata, West Bengal

Oct 19, 2023

Verified Support

Hi Ganesh,

Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues.

Regards,
Team mPokket.

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mPokket Customer Care

from Kolkata, West Bengal

Oct 19, 2023

Verified Support

Hi Ganesh,

During our telephonic conversation, we have shared the appropriate information regarding your related concern. Aside, our team has spoken to you & we believe your concern has been addressed.

Regards,
Team mPokket.

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[email protected]'s [Complaint's author] reply, Oct 19, 2023

Your company is not support only chitt to customer recover extra due amount as well as mentally torcher if customer having problematic no any support continually call and harass with give extra due charges it's very bad company I will suggest any person pls do not going to way this company for giving any kind of loan

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Hello Mpokket. I have taken a loan from the app but I couldn't login now to repay the loan as I have lost my login number. I tried to contact you through mail but didn't get any response. Please contact me as soon as possible as it's hampering my cibil score badly. Help me to login through my mail please....

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I taken loan of 6000 now they asking for 12480 as i am a student now Can't pay such huge penalty now please i agree for settlement please help me now they are calling my relatives and i am depressed now what should i do. Please help me

Nov 19, 2023

Complaint marked as Resolved

Thanks you for resolving my issue with waver

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mPokket Customer Care

from Kolkata, West Bengal

Oct 15, 2023

Verified Support

Hi Arun,

We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

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mPokket Customer Care

from Kolkata, West Bengal

Oct 16, 2023

Verified Support

Hi Arun,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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Address: mPokket Head Office Address PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar Kolkata Kolkata Distric

Whats app message harassment
Date of incident[protected]
[protected]
whats app message harassment, he told me visit in my home today and calling to relatives and reference number, i have many time requested but still not response and not understanding to my problem please help me.
agent name ------
mobile number - [protected]

Oct 15, 2023

Complaint marked as Resolved

Issue is resolved by mpokket pvt. Ltd

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mPokket Customer Care

from Kolkata, West Bengal

Oct 15, 2023

Verified Support

Hi Ram,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

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mPokket Customer Care

from Kolkata, West Bengal

Oct 15, 2023

Verified Support

Hi Ram,

Please may you also be updated that we do not condone any improper activity and we apologise in case you have experienced any issue pertaining to the same. Any improper activity is against our standard operating procedure. Aside, our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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Dear Mpockket support team,
I am Seerapu veera pavan kumar Ali I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful. Registered Mobile Number: [[protected]]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

Regards
seerapu veera pavan kumar

Oct 13, 2023

Complaint marked as Resolved

I got resolved my complaint within 24 hrs

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mPokket Customer Care

from Kolkata, West Bengal

Oct 13, 2023

Verified Support

Hi Pavan,

Our team has spoken to you & we believe your concern has been resolved. Aside, we would like to inform you that we have successfully deactivated your account as per your request.

Regards,
Team mPokket.

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Address: Registered Office: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

Website: [email protected]

Hi i am Thakur Ram
date of the incident[protected]
[protected]
whats app messenger harassment and calling to reference and Relative

Name of Agent ------
Agent Contact Number - [protected]...

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Hello sir I have requested for a loan of 3000 in mpokket. It is showing amount disbursed but the amount not credited yet.pls do the needful sir..already sent through mail but no response from you my loan id is MKE0F16586ID85544929. Pls resolve as soon as possible sir..
Thankyou

Oct 16, 2023

Complaint marked as Resolved

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mPokket Customer Care

from Kolkata, West Bengal

Oct 13, 2023

Verified Support

Hi Santhosh,

Our team has spoken to you & we believe your concern has been addressed. Aside, we would request you to share the required document for further evaluation and surely we will resolve on the priority basis.

Regards,
Team mPokket.

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I have requested for loan amount of 3000rs it is showing loan disbursed in mpokket but the amount is not yet credited to my bank account. Please check the issue and solve my problem.

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Oct 16, 2023

Complaint marked as Resolved

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mPokket Customer Care

from Kolkata, West Bengal

Oct 13, 2023

Verified Support

Hi Santhosh,

Our team has spoken to you & we believe your concern has been addressed. Aside, we would request you to share the required document for further evaluation and surely we will resolve on the priority basis.

Regards,
Team mPokket.

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They offered me to pay the loan amount that I taken from the mpokket loan application. But due to some financial crises and a death in my family I can't pay the full amount in one time .
If they give 2 time payment option I am ready to close my loan .. the tottal amount is 7840 and tomorrow I am ready to pay the half of the amount. Please help me in this crisis.

Oct 15, 2023

Complaint marked as Resolved

Provided proper reply

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mPokket Customer Care

from Kolkata, West Bengal

Oct 13, 2023

Verified Support

Hi Hariprasad,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

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Respected sir/mam
i am ainur ali molla ([protected]).I paid all my loan amount .Still when i inquiry my active loan history i found 1180/- opening date(21/10/21) is pending in civil .

Still showing plese remove that.

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Oct 11, 2023

Complaint marked as Resolved

Thank a lot my problem was solved with in that day ...thanks a lot ...

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mPokket Customer Care

from Kolkata, West Bengal

Oct 12, 2023

Verified Support

Hi Ainur,

As discussed, we would like to inform you that we have shared the No Due Certificate on your registered mail. Aside, please be updated that we are working on updating your loan repayment status on the records of the credit bureau and in the interim, we will be consistently following up with the credit bureau to ensure your issue gets resolved at the earliest.

Regards,
Team mPokket.

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I took a few loans but I am not able to pay the late fee its getting too high I tried to contact mpokket through customer care number they cannot provide me with desirable resolution and the late fines are increasing rapidly, which I am not going to pay I will pay the amount that i received from mpokket ....

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Website: Mpokket

Dear Mpockket support team,
I am Chintan Solanki I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful.Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines.

Oct 10, 2023

Complaint marked as Resolved

I am satisfied with the resolving method of Mpokket I complaint got resolved within a day and I am very much satisfied by the response provided by the Mpokket Team. Thank you great efforts!

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mPokket Customer Care

from Kolkata, West Bengal

Oct 10, 2023

Verified Support

Hi Chintan,

As discussed, we would like to inform you that we have successfully deactivated your account as per your request. Also we have shared the No Due Certificate on your registered mail.

Regards,
Team mPokket.

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I Chintan Solanki, I have closed and paid all my loan and dues I need no die certificate and want to close my account and also there is no response from mpokket.

Oct 10, 2023

Complaint marked as Resolved

I am satisfied with the service and my complaint was resolved within a day. Thank you.

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mPokket Customer Care

from Kolkata, West Bengal

Oct 10, 2023

Verified Support

Hi Chintan,

As discussed, we would like to inform you that we have successfully deactivated your account as per your request. Also we have shared the No Due Certificate on your registered mail.

Regards,
Team mPokket.

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I have been trying to close my account since July but Customer care doesn't want to listen what i say, they were only interested in my documents so they could increase my limit ... I said I want my account closed in reply they said they cannot help my and after struggling for more than 2 weeks I gave up on the idea until now ... Here I hope I will get some help in closing my account

Oct 9, 2023

Complaint marked as Resolved

Thanks my issue is resolved now

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mPokket Customer Care

from Kolkata, West Bengal

Oct 9, 2023

Verified Support

Hi Vishal,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

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Rustyt23's [Complaint's author] reply, Oct 9, 2023

My issue resolved within 24hrs, This call was verify help as well as customer care who called me helped alot

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Iam receiving frequent calls from mpokket requesting me to provide the contact details and personal details. I have sent a mail to the support team of mpokket to delete my account but there is no response till now. The frequency of calls have been increased since the mail has sent...

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Dear Mpockket support team,
I am Tamilselvan I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful.Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines.

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Oct 19, 2023

Complaint marked as Resolved

Issue has been resolved.

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mPokket Customer Care

from Kolkata, West Bengal

Oct 9, 2023

Verified Support

Hi Manikandan,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Also, please may you be updated that we have shared the No Due Certificate on your registered email id.

Aside, we would like to inform you that we have successfully deactivated your account as per your request.

We would like to wish you all the success in your future endeavors.

Regards,
Team mPokket.

mPokket Complaints & Reviews

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mPokket reviews & complaints page 15

Issue NOC and update My cibil

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Cibil score in loan not updated

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Delete overdue amount forsettlement due

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My Cibil score not updated

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Providing your loan it's very high rate of interest

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Lost my mobile number and unable to login

Help me settle mpokket loan

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Whatsapp message harassment

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Account closure and provide NOC

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Whatsapp messenger harassment

My loan id MKE0F16586ID85544929

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My loan amount not credited in my account

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About the loan closing

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Paid loan show in my civil loal history.

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Late fine fee removal

Urgent need of No Due Certificate

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Need No Due Certificate

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Permanently Account Close

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Frequent calls and account deletion

I Want to delete my mpokket account and provide Noc

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mPokket Complaints & Reviews

File a complaint to mPokket

mPokket reviews & complaints page 15

Issue NOC and update My cibil

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Cibil score in loan not updated

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Delete overdue amount forsettlement due

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My Cibil score not updated

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Providing your loan it's very high rate of interest

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Lost my mobile number and unable to login

Help me settle mpokket loan

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Whatsapp message harassment

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Account closure and provide NOC

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Whatsapp messenger harassment

My loan id MKE0F16586ID85544929

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My loan amount not credited in my account

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About the loan closing

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Paid loan show in my civil loal history.

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Late fine fee removal

Urgent need of No Due Certificate

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Need No Due Certificate

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Permanently Account Close

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Frequent calls and account deletion

I Want to delete my mpokket account and provide Noc

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