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mPokket Complaints & Reviews

4.9
Updated: Aug 12, 2026
Complaints 1289
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mPokket reviews & complaints page 39

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P
Prince9861
from Bhadrak, Odisha
Nov 7, 2022
Feb 8, 2024
This thread was updated on Feb 8, 2024
Resolved
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Address: Bidhannagar, Kolkata, West Bengal,700091

I am Tapan kumar Sethi, I paid my all loan amount but i didn't get my NOC.
please help me to get. My registered number is [protected], and my Registered gmail ID is [protected]@gmail.com,

Therefore, i Kindly request to you please provid NOC. This is needed for future loan please do the needful as soon as possible.
if any required then freely communicate with me.please take necessary step with in short period as soon as possible
Mar 10, 2024
Complaint marked as Resolved 
Verified Support
Feb 08, 2024
mPokket Customer Care's response
Hi Prince,

Our team has spoken to you & we believe your concern has been resolved.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Our team has spoken to you & we believe your concern has been resolved.
Our team has spoken to you & we believe your concern has been resolved.
Hi Prince,

Our team has spoken to you & we believe your concern has been resolved.
Helpful
1 other people found this review helpful
1 found this helpful
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    A
    abhikgowda
    from Mandya, Karnataka
    Nov 5, 2022
    Feb 8, 2024
    This thread was updated on Feb 8, 2024
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    Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
    Website: mpokket.in

    Aug-02-2021 I will request 2000RS amount but Mpokket don't send me money at the right time, so I told them that I will return your money back to you, they did not reply to even one of my messages for ten days, After two months passed they called me and started abusing me and giving me a lot of trouble. They are not justifying their mistake. Please free me from them.
    Mar 10, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 08, 2024
    mPokket Customer Care's response
    Hi Abhikgowda,

    Our team has spoken to you & we believe your concern has been resolved.
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    Our team has spoken to you & we believe your concern has been addressed.
    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
    Hi Abhikgowda,

    Our team has spoken to you & we believe your concern has been resolved.
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      Nov 2, 2022
      Feb 8, 2024
      This thread was updated on Feb 8, 2024
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      Address: Banagram Burnpur Hirapur Asansol

      Yes I have taken loan from mpokket. It’s 221 days past for overdue of loan. I don’t wants to pay there amount. Bcz it’s not registered nbfc under Rbi. After strict restrictions given by Rbi and Cbi.
      These fraud lending app mpokket is harrshing me and hacking all contact no and also harrshing thm. Thy are charging higher int.rates .please I request Rbi to take serious action against mpokket. Close this app permanently.in mail thy are sending me legal notice letters and saying thy ll send letters to me sling with all whom I contact with. And give distrap my all content and problem him and face ther big problem of them and harrasment him and call my call number without my permission and access my all contacts and disturb and harising him and talk to that you word sir please I am a student kindly solve my problem I am the big problem of this sir that is my mistake and that is the problem of them my student in the I am talking to the loan for kindly solve the problem as soon as possible thank you sir
      Mar 10, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 08, 2024
      mPokket Customer Care's response
      Hi Subhendu,

      Our team has spoken to you & we believe your concern has been resolved.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to please mark the complaint as resolved.
      Hi Subhendu,

      Our team has spoken to you & we believe your concern has been resolved.
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        S
        Suneel H N
        Oct 31, 2022
        Feb 8, 2024
        This thread was updated on Feb 8, 2024
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        Address: Bangalore

        I am Suneel HN, I have cleared all my dues 8 months back but till now no updates on the same loans. still showing overdue in CIBIL report. Take this action very seriously and Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.
        Mar 10, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 08, 2024
        mPokket Customer Care's response
        Our team has spoken to you & we believe your concern has been resolved.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Our team has spoken to you & we believe your concern has been resolved.
        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
        Helpful
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          T
          Theerthamalai
          from Dharmapuri, Tamil Nadu
          Oct 29, 2022
          Feb 8, 2024
          This thread was updated on Feb 8, 2024
          Resolved
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          Resolved

          Address: Dharmapuri

          [protected].please Stop the ecs tpachmegasoft and refund my money quickly
          Mar 10, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 08, 2024
          mPokket Customer Care's response
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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            R
            Rishab Chaudhary
            from Narnaul, Haryana
            Oct 29, 2022
            Feb 8, 2024
            This thread was updated on Feb 8, 2024
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            I have done my repayment and clear my dues, even after that company is calling and threatning me continuously for repayment. These people are biggest fraudsters and always threatend me to send recovery notice to my address..
            Mar 10, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 08, 2024
            mPokket Customer Care's response
            Hi Rishabh,

            Our team has spoken to you & we believe your concern has been addressed.
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            Our team has spoken to you & we believe your concern has been addressed.
            Our team has spoken to you & we believe your concern has been addressed.
            Our team has spoken to you & we believe your concern has been addressed. Therefore, we would request you to mark the complaint as resolved.
            Hi Rishabh,

            Our team has spoken to you & we believe your concern has been addressed.
            Helpful
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              P
              Prajwal__2000
              Oct 27, 2022
              Sep 22, 2023
              This thread was updated on Sep 22, 2023
              Resolved
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              I just made an mpokket account and it is showing primary device select by another user.
              Reg no - [protected]
              Name - Prajwal Kumar Mishra
              Aug 11, 2023
              Complaint marked as Resolved 
              the company change my primary device as requested
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              Hi Prajwal,

              Our team has spoken to you & we believe your concern has been addressed.
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                A
                Aradhyasrivastava
                Oct 22, 2022
                Feb 8, 2024
                This thread was updated on Feb 8, 2024
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                Address: Agra

                Sir mai ek student hu or maine loan liya tha . Mera sath scam ho gaya or mai loan time se jama nhi kar paya .. To mera jo loan 6000 hazar ka tha vhi ab unhone 13355 rupey ka kar diya hai mere job bhi chali gayi hai mai itna interst rate high amount jama nhi kar pauga .merko haresment call ati hai mujhe us loan pe settlement karna hai kyuki utna hi mai pay kar skta hu that sit .meri use jada ki aukkat nhi hai sir ..so plese help me
                Mar 10, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 08, 2024
                mPokket Customer Care's response
                Hi Arodhyasriwastava,

                Our team has spoken to you & we believe your concern has been addressed.
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                Hi Arodhyasriwastava,

                Our team has spoken to you & we believe your concern has been addressed.
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                  A
                  Abhijeet0101
                  Oct 21, 2022
                  Feb 8, 2024
                  This thread was updated on Feb 8, 2024
                  Resolved
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                  Resolved

                  On dated 21/10/2022 i was try to take a loan on mpokket and i take f ive type of loan then 2 loan has been credit in bank account but other 3 loan was not credit in my bank account .The amount has been not disbursed yet. Even the mpokket says the amount has been disbursed...please solve this issue
                  .. immediately

                  this is the mpokket loan id
                  MKDCFB63BDID47221969
                  MK4ACB63B4ID47215644
                  MKDFDF63DCID47215562


                  please resolve my issue ...
                  Mar 10, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 08, 2024
                  mPokket Customer Care's response
                  HI Abhijeet,

                  Our team has spoken to you & we believe your concern has been addressed.
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  HI Abhijeet,

                  Our team has spoken to you & we believe your concern has been addressed.
                  Helpful
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                    A
                    Ajinjoy
                    from Kollam, Kerala
                    Oct 21, 2022
                    Sep 22, 2023
                    This thread was updated on Sep 22, 2023
                    Resolved
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                    Resolved

                    I paid all dues.but my account is on hold still now ...credit limit is zero.
                    Aug 19, 2023
                    Complaint marked as Resolved 
                    My queries is resolved
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Hi Ajinjoy,

                    Our team has spoken to you & we believe your concern has been addressed.
                    Helpful
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                      D
                      Dinohang Rai
                      Oct 18, 2022
                      Sep 22, 2023
                      This thread was updated on Sep 22, 2023
                      Resolved
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                      Resolved

                      Website: MPokket

                      I had taken a loan but the amou t is still not credited
                      Jul 17, 2023
                      Complaint marked as Resolved 
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      Hi Dinohang Rai,

                      Our team has spoken to you & we believe your concern has been addressed.
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                        S
                        subhendu568
                        from Asansol, West Bengal
                        Oct 16, 2022
                        Feb 7, 2024
                        This thread was updated on Feb 7, 2024
                        Resolved
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                        Address: Mh3, Banagram Burnpur Hirapur Asansol

                        I request you guys It's is worst app don't take loan his take more interest rates and harassing daily I'm talking just 10.000 his asking 23000 just 7 months if you not pay money his send legal notice in ur home ..Every mpocket victims his send legal notice then after you file case against the mpoket to near by cyber crime police station I'm also file case against mpoket sir.i am stduent klinly solved my problem
                        Aug 18, 2023
                        Complaint marked as Resolved 
                        complted
                        Verified Support
                        Feb 07, 2024
                        mPokket Customer Care's response
                        Hi Subhendu,

                        Our team has spoken to you & we believe your concern has been resolved.
                        Please DM us your registered number & we would certainly help you.
                        joelthejojo's reply, Nov 1, 2022
                        +918891313456
                        i lost my job and i am unable to pay my loans. please call me
                        Please DM us your registered number & we would certainly help you.
                        Hi Subhendu,

                        Our team has spoken to you & we believe your concern has been resolved.
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                          A
                          Ajay98
                          from Mumbai, Maharashtra
                          Oct 15, 2022
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
                          Resolved
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                          Resolved

                          I got loan from mpokket for Rs 2500 during COVID. Due to covid i was not able to pay so they charged high penalty and interest. They stole my Contacts from my phone and send messages to all my contacts that I defaulted loan and also called them. I keep on receiving calls and legal notices. I tried to dropping mail for mpokket customer care for setllement but they are not responding to my mails.
                          Email ticket I'd - 5874247
                          Oct 30, 2022
                          Complaint marked as Resolved 
                          My complaint was resolved.As soon a i filed complaint in RBI, Mpokket grievience Team mailed me and contacted to hear my concern and resolved my query. My loan is closed now. Mpokket grievience mail id - [email protected]
                          Oct 16, 2022
                          Updated by Ajay98
                          Please respond
                          Hi Ajay,

                          Our team has spoken to you & we believe your concern has been resolved.
                          Helpful
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                            V
                            Vinod1990
                            from Pune, Maharashtra
                            Oct 13, 2022
                            Feb 8, 2024
                            This thread was updated on Feb 8, 2024
                            Resolved
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                            Resolved

                            I applied loan on mpokket app two times of 1000 Rs.

                            Loan approved by mPokket app and all agreement signed off by me.

                            But Payment not credit in my account on boths loan.

                            Yet loan repaymant date sechudled by mpokket of both loan.

                            Fraud doing mpokket.

                            Please take action against this firm
                            Mar 10, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 08, 2024
                            mPokket Customer Care's response
                            Hi Vinod1990,

                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Hi Vinod1990,

                            Please DM us your registered number & we would certainly help you.
                            Helpful
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                              M
                              Minaal.Soni
                              Oct 11, 2022
                              Feb 12, 2024
                              This thread was updated on Feb 12, 2024
                              Resolved
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                              Resolved

                              A person Priyanshu Dhurve register my number inthe application and all the call or his were transferred to my number and i was frustrated from that so i request the mpokket team to resolve my problem earlier.
                              Please remove this number in your portal--[protected]
                              Mar 14, 2024
                              Complaint marked as Resolved 
                              Oct 11, 2022
                              Updated by Minaal.Soni
                              Na
                              Oct 11, 2022
                              Updated by Minaal.Soni
                              Na
                              Oct 11, 2022
                              Updated by Minaal.Soni
                              Na
                              Oct 11, 2022
                              Updated by Minaal.Soni
                              Na
                              Verified Support
                              Feb 12, 2024
                              mPokket Customer Care's response
                              Hi Minaal,

                              Our team has spoken to you & we believe your concern has been resolved.

                              Regards,
                              Team mPokket.
                              Hi valued mPokket user, We are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
                              Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
                              Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
                              Hi Minaal.Soni,

                              Our team has spoken to you & we believe your concern has been resolved.
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                                V
                                Vibhor Pandey
                                Oct 10, 2022
                                Sep 22, 2023
                                This thread was updated on Sep 22, 2023
                                Resolved
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                                Resolved

                                I have taken a loan from mpocket of rupees 10000, but due to job loss, not abled to pay on time, and they put interest charges rs.12000 on my loan amount, before one month I received a call and WhatsApp Message that if I give 12000 instant, they will close my loan account and give me NOC, I have paid but not received NOC, after some time, they started calling to my relatives, and demand balance interest amount from them, it has created very typical situation at my home, at last, I have to pay balance amount to them.this is requested kindly banned this company and take some strict action agenst them.its a totally fraud company, by their this type of harrasment some body can suside. As I am in mentally depression.
                                Oct 10, 2022
                                Complaint marked as Resolved 
                                9163202640 9038800498 7595028250 7595028243 [email protected]
                                Oct 10, 2022
                                Updated by Vibhor Pandey
                                Still not resolved
                                I am a student. I took a loan of 9800 in mpocket. Now they are telling me to pay 23k which is double the amount. I can't pay that much of penalty amount. Please give me a waiver I can clear my due amount it's very huge amount. That much I can't pay amount please help me out.
                                Hi Vibhor,

                                Our team has spoken to you & we believe your concern has been resolved.
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                                  Suraj7982
                                  Oct 10, 2022
                                  Feb 12, 2024
                                  This thread was updated on Feb 12, 2024
                                  Resolved
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                                  Resolved

                                  I paid all my dues ..but my cibil report not even updated...cibil showing that iam not paid my mpokket dues
                                  Mar 14, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 12, 2024
                                  mPokket Customer Care's response
                                  Hi Suraj,

                                  Our team has spoken to you & we believe your concern has been resolved.

                                  Regards,
                                  Team mPokket.
                                  Hi valued mPokket user, We are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
                                  Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
                                  Hi Suraj7982,

                                  Our team has spoken to you & we believe your concern has been resolved.
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                                    A
                                    Oct 9, 2022
                                    Sep 22, 2023
                                    This thread was updated on Sep 22, 2023
                                    Resolved
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                                    Resolved

                                    I want to pay only loan amount i didn't want to pay interest amount please help om this
                                    Aug 15, 2023
                                    Complaint marked as Resolved 
                                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                    Hi Abhidacchu578,

                                    Our team has spoken to you & we believe your concern has been resolved.
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                                      N
                                      NamanKumar1991
                                      from Jaipur, Rajasthan
                                      Oct 7, 2022
                                      Feb 12, 2024
                                      This thread was updated on Feb 12, 2024
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                                      Hi Team,

                                      I was unable to pay the mpokket loan amount from past few months due to some medical emergency at home.

                                      I am getting harassment calls and my family and friends are being contacted, which is against the RBI new policy.

                                      I revuest you to waive off the late fee charges and restructure my loan in 12 EMI's or else please good settlement amount as I am not working right now and on sabbatical leaves.

                                      Please help me getting this resolved as soon as possible and stop these collection calls as me and my family are already going through alot.

                                      Please do the needful or else I will have to file complaint against Mpokket in RBI.

                                      You can contact me on my registered number on Whatsapp.

                                      Regards
                                      Naman Kumar
                                      [protected]
                                      Mar 14, 2024
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 12, 2024
                                      mPokket Customer Care's response
                                      Hi Naman,

                                      Our team has spoken to you & we believe your concern has been resolved.

                                      Regards,
                                      Team mPokket.
                                      Hi valued mPokket user, We are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
                                      Hi valued mPokket user, We are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
                                      Hi Naman,

                                      Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                                        Prasad Ovhale
                                        from PUNE, Maharashtra
                                        Oct 7, 2022
                                        Sep 22, 2023
                                        This thread was updated on Sep 22, 2023
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                                        I have paid two loans today of each Rs 2073 both transaction are completed through me but it was showing server error. And now it was showing retry the payment but money is deducted from my bank account.What should I do? Please solve this issue as soon as possible.

                                        1)Loan Id no- MKA74963DAID43712767

                                        2) Loan Id no- MKF03263DDID43712675

                                        Contact No- [protected]
                                        Jul 20, 2023
                                        Complaint marked as Resolved 
                                        My complaint is resolved
                                        Our team has spoken to you & we believe your concern has been resolved.
                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                        Hi Prasad,

                                        Our team has spoken to you & we believe your concern has been resolved.
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