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Updated: May 3, 2026
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mPokket reviews & complaints page 31

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D
[email protected]
May 2, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
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I borrowed a loan amount from a company named mpokket, it was 1k, 2k, 2k amount of 7k which I cleared in the month of February 2023. But it is may now and after checking my cibil the loans still shows active even after paying full amount by the name of Jalanchemical. Because of this my cibil score is affecting badly. I tried emailing this company so many times but there is no response, the company is also not providing any NOC on that note. I request you to please take a strict action.
Aug 3, 2023
Complaint marked as Resolved 
It took longer but it got resolved.
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    Sourav Ratney
    May 1, 2023
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    I had taken loan of 10000 rupees in total. Which involved separate loans, 4 loans of amount 2000 and 1 loan of amount 1000. I was unable to pay earlier and now the loan repayment amount has increased to 18000 rupees. I am ready to pay the outstanding but I cannot pay the penalty that's added. I request mpokket to allow me to do a settlement by waiving off the penalty.
    Aug 27, 2023
    Complaint marked as Resolved 
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      Viju2000
      from Bailhongal, Karnataka
      May 1, 2023
      Feb 12, 2024
      This thread was updated on Feb 12, 2024
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      Address: SGV AYURVEDIC MEDICAL COLLEGE BAILHONGAL

      I have repaid the loan amount please increase credit limit
      Mar 14, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 12, 2024
      mPokket Customer Care's response       Hi Viju,

      Our team has spoken to you & we believe your concern has been resolved.

      Regards,
      Team mPokket.
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      Hi Viju,

      Our team has spoken to you & we believe your concern has been resolved.
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      Hi Viju,

      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the raised complaint as resolved.

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        Yashi_07
        Apr 30, 2023
        Feb 12, 2024
        This thread was updated on Feb 12, 2024
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        Maine 5000 ka loan liya aur ab mujhse 10000 maanga jaa rha h. I want settlement
        Mar 14, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 12, 2024
        mPokket Customer Care's response         Hi Yashi,

        Our team has spoken to you & we believe your concern has been resolved.

        Regards,
        Team mPokket.
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        Hi Yash,

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        Hi Yashi_07,

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          A Dileep
          from Chittoor, Andhra Pradesh
          Apr 28, 2023
          Sep 22, 2023
          This thread was updated on Sep 22, 2023
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          Address: Aandhar Pradesh Chittoor district Nagari mandal M.Kothur village pin517590

          Please unblock my account
          Registration number [protected]
          Apr 30, 2023
          Complaint marked as Resolved 
          Mobile no.6300025473 [email protected]
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          Not active mobile number, please unblock my account mpokket
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            S
            Sahil17739
            from MUZAFFARPUR, Bihar
            Apr 27, 2023
            Sep 22, 2023
            This thread was updated on Sep 22, 2023
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            Address: Bangla school lane , near bangla school , dialy market ,upper bazar

            App shows loan amount is disbursed but not yet credited into my account . Why?
            Aug 3, 2023
            Complaint marked as Resolved 
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            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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              BS Sakalani
              from Jalandhar, Punjab
              Apr 27, 2023
              Feb 12, 2024
              This thread was updated on Feb 12, 2024
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              I have take loan of 10000 from mpokket but due to some reasons I couldn't pay the loan on time. And now they have charged me 13000 interest which is in total 23000. And they are calling my contacts and harassing me.
              Mar 14, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 12, 2024
              mPokket Customer Care's response               Hi Sakaiani,

              Our team has spoken to you & we believe your concern has been resolved.

              Regards,
              Team mPokket.
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              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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              Hi Sir,

              Our team has spoken to you & we believe your concern has been resolved.
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              Hi BS Sakalani,

              Our team has spoken to you & we believe your concern has been resolved.

              Regards,
              Team mPokket.
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                V
                Viju2000
                from Bailhongal, Karnataka
                Apr 24, 2023
                Feb 12, 2024
                This thread was updated on Feb 12, 2024
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                Address: Sgv boys hostel bailhongal

                I have repaid the loan please increase credit limit amount
                Mar 14, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 12, 2024
                mPokket Customer Care's response                 Hi Viju,

                Our team has spoken to you & we believe your concern has been resolved.

                Regards,
                Team mPokket.
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                  V
                  Venky7268
                  from Hyderabad, Telangana
                  Apr 24, 2023
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
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                  Some one from mpocket asked me to pay699 to extend credit limit he is not responding after paying amount 699 please resolve this I am adding the whatsapp proofs also
                  Jul 23, 2023
                  Complaint marked as Resolved 
                  I got call from mpocket service they explained everything and resolved my issue
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                    N
                    Nareshgoud25
                    from Mahbubnagar, Andhra Pradesh
                    Apr 23, 2023
                    Sep 22, 2023
                    This thread was updated on Sep 22, 2023
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                    Address: West Bengal

                    I have taken 12500 from mpocket but i couldn't pay on time because of some financial problems but now it has happened 25000 which is i can't pay and they are demanding to pay full amount.please help me out in this
                    Apr 23, 2023
                    Complaint marked as Resolved 
                    They have mailed from the mail id. - [email protected] Saying to pay full due
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                      M
                      Manpreet13
                      from Pulwama, Jammu and Kashmir
                      Apr 22, 2023
                      Sep 22, 2023
                      This thread was updated on Sep 22, 2023
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                      Website: [email protected]

                      Dear mpokket i don't have any dues pending and i want to delete my mpokket account my registered number is [protected] registered email is [protected]@gmail.com please look into this matter
                      Aug 2, 2023
                      Complaint marked as Resolved 
                      Thnx for resolving my complaint
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                        R
                        RakshithR
                        Apr 15, 2023
                        Feb 12, 2024
                        This thread was updated on Feb 12, 2024
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                        Address: Kolkata
                        Website: [email protected]

                        Im here for the settlement of my loan as its interest and late fee is double than the loan taken.
                        Mar 14, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 12, 2024
                        mPokket Customer Care's response                         Hi Rakshith,

                        Our team has spoken to you & we believe your concern has been resolved.

                        Regards,
                        Team mPokket.
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                        Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                        Hi Rakshith

                        Our team has spoken to you & we believe your concern has been resolved.
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                        Hi RakshithR,

                        Our team has spoken to you & we believe your concern has been resolved.

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                          Deeejayy
                          Apr 15, 2023
                          Feb 12, 2024
                          This thread was updated on Feb 12, 2024
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                          Address: Kolkata
                          Website: Mpokket.com

                          I am complaining about m Pocket app which is a scam and fraud app as I repaid my loan but still they show that the loan is not paid and the customer service is so poor that they abuse and harass the customers with their private details and also sell your personal data to blackmailers to harass you for money. It's a fake app never just take loan from them they will destroy uh
                          Mar 14, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 12, 2024
                          mPokket Customer Care's response                           Hi Deeejayy,

                          Our team has spoken to you & we believe your concern has been resolved.

                          Regards,
                          Team mPokket.
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                          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                          Hi Deejay

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                            Viju2000
                            from Bailhongal, Karnataka
                            Apr 14, 2023
                            Feb 12, 2024
                            This thread was updated on Feb 12, 2024
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                            Resolved

                            Address: SGV AYURVEDIC MEDICAL COLLEGE BAILHONGAL

                            I have repaid the loan please loan amount please increase credit limit amount please increase
                            Mar 14, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 12, 2024
                            mPokket Customer Care's response                             Hi Viju,

                            Our team has spoken to you & we believe your concern has been resolved.

                            Regards,
                            Team mPokket.
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                            Hi Viju

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                              Chinni namulam
                              from Medak, Andhra Pradesh
                              Apr 10, 2023
                              Feb 12, 2024
                              This thread was updated on Feb 12, 2024
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                              Resolved

                              I have cleared loan now i need to close my account Permanently and want them to update my credit score immediately and provide me noc
                              Mar 14, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 12, 2024
                              mPokket Customer Care's response                               Hi Chinni,

                              Our team has spoken to you & we believe your concern has been resolved.

                              Regards,
                              Team mPokket.
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                              Hi Chinni

                              Our team has spoken to you & we believe your concern has been resolved.
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                              Hi Chinni namulam,

                              Our team has spoken to you & we believe your concern has been resolved.

                              Regards,
                              Team mPokket.
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                                Avinash BK
                                Apr 9, 2023
                                Feb 12, 2024
                                This thread was updated on Feb 12, 2024
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                                Resolved

                                Address: 63 Shivam Apartments 15B Cross, Nanjundeswara Layout JPNagar 5th Phase

                                I have cleared loan account - 4004628 amount of Rs.4000 and I have received NOC for that from your end. But it is updated to cibil and in cibil report it shows clearly the loan account 4004628 and amount of Rs.4000 as Active. This has effected my score and not able to loan from banks.
                                I request you to update and close loan account in 3 days for me.
                                Else I would like to lodge a consume complaint on same against the company.
                                Mar 14, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 12, 2024
                                mPokket Customer Care's response                                 Hi Avinash,

                                Our team has spoken to you & we believe your concern has been resolved.

                                Regards,
                                Team mPokket.
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                                Avinash BK's [Complaint's author] reply, Apr 13, 2023
                                Sorry for typo amount in the description I have checked and corrected now here.

                                Registered Number - 8197822223
                                Loan ID -MK500C639FID56950121
                                Amount Paid - 1036
                                NOC Receipt Number - MFR2303050074252

                                I need an immediate attention from your team to resolve the issue. Once done I can re-apply for credit report and check and apply for bank loan.
                                Avinash BK's [Complaint's author] reply, Apr 17, 2023
                                I am waiting for your reply. Need immediate action else I would like to lodge a consumer complaint against the mPokket. Waiting for your response.
                                "We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                "
                                Reply
                                Avinash BK's [Complaint's author] reply, May 7, 2023
                                Request to call to this number 9972933424 anytime 10am to 6pm, Please call clear in next three days.
                                I am already speaking with Lawyer to send notice on the issue and not clearing the issue from you people after making request with all documents of no due issued and loan not updating in cibil.
                                3 days of time to contact me and get rid of consumer complaint and I might claim for delay and all cibil affect caused.
                                Avinash BK's [Complaint's author] reply, May 11, 2023
                                Saturday I will lodge police complaint and move with my lawyer to court against this one. Even after providing details there is no sign of communication and cibil action. Before saturday if team clears cibil action and mark closed it will helpful for you, else it would lead to defamation case and I might claim money for the case.
                                Avinash BK's [Complaint's author] reply, May 24, 2023
                                I am going to log Police Complaint and my Lawyer will send a notice to the company, as I didn't see any update or call even after giving months of time to resolve the issue.
                                Reach me at below number to withdraw complaint.
                                Ph - 9972933424
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                Reply
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                                Hi Avinash

                                Our team has spoken to you & we believe your concern has been resolved.
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                                  Juman mon
                                  Apr 8, 2023
                                  Feb 12, 2024
                                  This thread was updated on Feb 12, 2024
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                                  Resolved

                                  Website: Mpokket

                                  My repayment of Rs 500 was debited but said unsuccessful and not refunded after 7 business days.
                                  Mar 14, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 12, 2024
                                  mPokket Customer Care's response                                   Hi Juman,

                                  Our team has spoken to you & we believe your concern has been resolved.

                                  Regards,
                                  Team mPokket.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
                                  Reply
                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
                                  Reply
                                  Please DM us your registered number & we would certainly help you.
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                                  Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                                  Hi Mon,

                                  Our team has spoken to you & we believe your concern has been resolved.
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                                  Hi Juman Mon,

                                  Our team has spoken to you & we believe your concern has been resolved.

                                  Regards,
                                  Team mPokket.
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                                    MOOLI SAMANTH KUMAR
                                    Apr 7, 2023
                                    Sep 26, 2023
                                    This thread was updated on Sep 26, 2023
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                                    Resolved

                                    Hi Mpocket,

                                    I will log a police complaint against your company as I already made the payment long back still cibil the report not yet updated due to this I am unable to get the loans. I have been trying to reach out through mobile not reachable even not getting a reply from the mail also.

                                    Attached the cibil report for your reference:

                                    Thanks
                                    Samanth kumar
                                    [protected]
                                    [protected]@gmail.com
                                    Apr 7, 2023
                                    Complaint marked as Resolved 
                                    Here are the details of mine: [email protected] mobile number:8985263699
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                                    Hi Samanth,

                                    Our team has spoken to you & we believe your concern has been resolved.
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                                      Nitish5214
                                      Apr 7, 2023
                                      Sep 26, 2023
                                      This thread was updated on Sep 26, 2023
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                                      Resolved

                                      I did 3 repayments on 31st March. Out of them, two were successfully done and 1 was failed. But, money was debited from my account. I thought that the money will be returned to me by 2-3 working days but it's been more than 8 days and the money is still stuck in mpokket. Kindly help me resolve this issue. I am not able to contact them in any phase. Their voice support is unable and they are not replying to mails. Kindly help me.
                                      Aug 4, 2023
                                      Complaint marked as Resolved 
                                      The issue is resolved.
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                                      Please DM us your registered number & we would certainly help you.
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                                      Please DM us your registered number & we would certainly help you.
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                                      Please DM us your registered number & we would certainly help you.
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                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number & we would certainly help you.
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                                      Our team has spoken to you & we believe your concern has been resolved.
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                                      Hi Nitish,

                                      Our team has spoken to you & we believe your concern has been resolved.
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                                        S
                                        [email protected]
                                        from Mumbai, Maharashtra
                                        Apr 6, 2023
                                        Sep 26, 2023
                                        This thread was updated on Sep 26, 2023
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                                        Resolved

                                        I applied for the loan on 1st April 2023.
                                        loan is still not credited into my bank account.
                                        M-pokket application is showing that i take the loan on 1st April.
                                        I sent the bank statement to their email but they are not providing any response. and they are not receiving call. help line number is working but the are disconnecting the call after hearing my issue.
                                        Aug 5, 2023
                                        Complaint marked as Resolved 
                                        Issue resolved
                                        View replies
                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                        Reply
                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                        Reply
                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                        Hi Sanjay,

                                        Our team has spoken to you & we believe your concern has been resolved.
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