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4.9
Updated: Nov 24, 2025
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mPokket reviews & complaints page 37

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M
Mina22
from Jaipur, Rajasthan
Sep 17, 2022
Feb 12, 2024
This thread was updated on Feb 12, 2024
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Being a student i can't pay 30k . I ready for settlement
Mar 14, 2024
Complaint marked as Resolved 
Sep 17, 2022
Updated by Mina22 I am student i took 14k loan now they increased upto 30 k which i can't pay.
They starting threatening us which really putting pressure on my mental health. I'm really for settlement ..
Verified Support
Feb 12, 2024
mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.
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Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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Hi Mina22,

Our team has spoken to you & we believe your concern has been resolved.
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    Theertha2000
    Sep 17, 2022
    Feb 12, 2024
    This thread was updated on Feb 12, 2024
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    Hello,

    I had requested for a loan of Rs. 937 on 17-Sep-2022. The loan disbursal status in my app is displayed as ‘Processing’. I request you to please resolve the issue as the amount is not credited to my bank account.
    +1 photos
    Mar 14, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 12, 2024
    mPokket Customer Care's response     Our team has spoken to you & we believe your concern has been resolved.
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    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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      Sanala
      from Hyderabad, Telangana
      Sep 17, 2022
      Feb 9, 2024
      This thread was updated on Feb 9, 2024
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      Address: Kolkata
      Website: Mpokket.in

      I am taken 10, 000 loan from m pokket, that person are asking now 30, 000 in 6 months back onwards i am asking one time settlement but no one response my mail. I received only auto generated mail only. Please solve my problem as soon as possible sir
      Mar 11, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 09, 2024
      mPokket Customer Care's response       Hi Sanala,

      Our team has spoken to you & we believe your concern has been resolved.
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      Hi Sanala,

      Our team has spoken to you & we believe your concern has been resolved.
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        we_make_it_epic _YT
        Sep 15, 2022
        Feb 9, 2024
        This thread was updated on Feb 9, 2024
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        Address: Kolkata

        I had taken many loans befor n paid all the loans. Now I wanted 500 rupees loan i selected the option m pocket approved it and agreement says invalid verification I'd... I had called customer care service more than 50 times they did not pick the call always it says busy busy n end up the call
        +1 photos
        Mar 11, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 09, 2024
        mPokket Customer Care's response         Hi

        Our team has spoken to you & we believe your concern has been resolved.
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          Pijush Gogoi
          Sep 14, 2022
          Feb 9, 2024
          This thread was updated on Feb 9, 2024
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          From today onward my apps is not working please slove my problem
          Mar 11, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 09, 2024
          mPokket Customer Care's response           Our team has spoken to you & we believe your concern has been resolved.
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          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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          Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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            MR explorer
            Sep 14, 2022
            Feb 9, 2024
            This thread was updated on Feb 9, 2024
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            I have never applied for a loan and even never received it in any money in my account but it's show dues in my cibil how it's possible
            Mar 11, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 09, 2024
            mPokket Customer Care's response             We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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            Please DM us your registered number explaining your issue in detail & we would certainly help you.
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              Tanavir Ahamad
              Sep 14, 2022
              Feb 9, 2024
              This thread was updated on Feb 9, 2024
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              Primary device problem

              I have taken a loan from your company and its running smoth from last 3_4 month and I just update my phone version nothing else and today I make payment of loan and when I try to get loan again it's seems a error that your device is change but I did not change my device ...

              Pls resolve the issue as soon as possible ...

              As my first loan phone is same as today ...
              Reg no [protected]
              Name Tanvir ahamad...
              +1 photos
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              nlnayak
              from Paradip, Odisha
              Sep 14, 2022
              Feb 9, 2024
              This thread was updated on Feb 9, 2024
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              Website: mPokket

              I am a widow and a pensioner. my unemployed son who is taking loan again again from this app and torture me to pay the loan. its very difficult me to pay those loans i am 58 above and a BP patient please stop this app to giving loan. how could these provides loan to unemployed person without any consent of anyone and call me again again and sending me message with illegal interest rates and harass me to pay those loans with double interest rates. they give loan again and again after paying all. and currently he take again loan and when i paid a part of it with their illegal interest they again provide him loan on that day. kindly help me what should i do if such things continues. my son mpokket id REF4512670
              Mar 11, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 09, 2024
              mPokket Customer Care's response               Our team has spoken to you & we believe your concern has been resolved.
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              Our team has spoken to you & we believe your concern has been resolved.
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              Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                Nitay mahataha
                from Bokaro Steel City, Jharkhand
                Sep 14, 2022
                Feb 9, 2024
                This thread was updated on Feb 9, 2024
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                Address: Bokaro
                Website: [email protected]

                This company is sach as a student ke sath dhokha kar rahi hai ye company ka rate of interest 120% hai or ye rate of interest ke sath penalty chargebhi hai as a maine aik loan liya principal outstanding 8000

                This amount is not pay by me because I am a berojgar This amount will be 8000 to 38000 this is not fair

                Rbi is company ka review kare

                Hi Nitay Mahatha,
                Your legal notice https://mpkt.to/fiy045jDqp is ready to be dispatched to your Current addresses as the final step before initiating the legal action. Avoid this by clicking https://mpkt.to/fiy03lebmm and clearing your dues. [protected]@[protected] /[protected]@[protected]
                -mPokket
                +1 photos
                Mar 11, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 09, 2024
                mPokket Customer Care's response                 Our team has spoken to you & we believe your concern has been resolved.
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                Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                  Nadirige shiva prasad reddy
                  Sep 14, 2022
                  Feb 9, 2024
                  This thread was updated on Feb 9, 2024
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                  Address: Telangana

                  My m pocket is not verifiying bank account so please remove bank account s
                  +1 photos
                  Mar 11, 2024
                  Complaint marked as Resolved 
                  Sep 14, 2022
                  Updated by Nadirige shiva prasad reddy                   Remove bank account

                  Verified Support
                  Feb 09, 2024
                  mPokket Customer Care's response                   Our team has spoken to you & we believe your concern has been resolved.
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                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                    Rohi45
                    Sep 12, 2022
                    Feb 9, 2024
                    This thread was updated on Feb 9, 2024
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                    Website: mpokket.in

                    Hello,
                    My name is Rohith Reddy. I have cleared all my loan dues that i have taken from Mpokket but still it hadn't been reflected in my cibil score report, it shows that those two loans that i have already paid were still active and running and its damaging my cibil score. Kindly resolve my issue.
                    Feb 9, 2024
                    Complaint marked as Resolved 
                    Although this issue has been resolved... I was notified regarding the following very recently and I am very thankful to the people who were involved.
                    Verified Support
                    Feb 09, 2024
                    mPokket Customer Care's response                     Our team has spoken to you & we believe your concern has been resolved.
                    Feb 09, 2024
                    Updated by Rohi45                     Thanks for resolving my issue.
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                      Takamtako
                      Sep 12, 2022
                      Feb 9, 2024
                      This thread was updated on Feb 9, 2024
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                      Address: Kolkata West Bengal

                      Date:12/09/2022
                      I have applied 3 loans and the application is showing that the amount has been disbursed but I have not received the money in my account
                      +1 photos
                      Mar 11, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 09, 2024
                      mPokket Customer Care's response                       Our team has spoken to you & we believe your concern has been resolved.
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                      Please DM us your registered number & we would certainly help you.
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                      Please DM us your registered number & we would certainly help you.
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                      Hi Takamtako,

                      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.
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                        Akarsh Maddy
                        Sep 12, 2022
                        Feb 9, 2024
                        This thread was updated on Feb 9, 2024
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                        Address: bangalore
                        Website: www.google.com/url?sa=t&source=web&rct=j&url=mpokket.co.in/&ved=2ahUKEwjCq4qG1476AhX0R2wGHXIBDdIQFnoECGoQAQ&usg=AOvVaw15S-5hhnR4yr0UEqhIIzWG

                        I have paid the taken loan within the time, but untill now they have not be closed my account.
                        They service is worst and they don't even update, it been 2 and half month still not updated.
                        It's an fraud company...i am stressed out.
                        Please take seriously actions against mpocket.
                        Thank you
                        +1 photos
                        Mar 11, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 09, 2024
                        mPokket Customer Care's response                         Please DM us your registered number & we would certainly help you.
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                        Mpokket — I have paid the taken loan but they have not closed it still
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                          [email protected]
                          Sep 12, 2022
                          Feb 9, 2024
                          This thread was updated on Feb 9, 2024
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                          Address: Burnpur barik maidan near pupnajai nusary

                          Yes I have taken loan from mpokket. It's 221 days past for overdue of loan. I don't wants to pay there amount. Bcz it's not registered nbfc under Rbi. After strict restrictions given by Rbi and Cbi. These fraud lending app mpokket is harrshing me and hacking all contact no and also harrshing thm. Thy are charging higher int.rates.please I request Rbi to take serious action against mpokket. Close this app permanently.in mail thy are sending me legal notice letters and saying thy Il send letters to me sling with all whom I contact with.
                          Mar 11, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 09, 2024
                          mPokket Customer Care's response                           Our team has spoken to you & we believe your concern has been resolved.
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                          Please DM us your registered number & we would certainly help you.
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                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            kahkeshan Aafreen
                            Sep 10, 2022
                            Sep 28, 2023
                            This thread was updated on Sep 28, 2023
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                            I have paid my overdue amount but it is reflecting when I check my cibil. Please assist me in this case.
                            +1 photos
                            Aug 20, 2023
                            Complaint marked as Resolved 
                            It is resolved
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                              Karthik1106
                              from Bengaluru, Karnataka
                              Sep 9, 2022
                              Sep 28, 2023
                              This thread was updated on Sep 28, 2023
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                              Last year i was using mpokket took loan and paid all my due upto 20000 and cleared every single Rupee, now when i was checking my cibil report there are 3 active loans which i have been already cleared this is effecting my cibil score please help me out to clear my issue and help me to get my NOC regarding the MPOKKET LOAN
                              +4 photos
                              Jul 22, 2023
                              Complaint marked as Resolved 
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                              Karthik1106's [Complaint's author] reply, Nov 3, 2022
                              Spoke to me but my issue is not yet solved
                              Hi Team,

                              I want cleared loans, NOC
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                                011_Aswin_ Charles.l
                                Sep 9, 2022
                                Feb 9, 2024
                                This thread was updated on Feb 9, 2024
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                                Resolved

                                Not updated in cibil

                                Hi I’m aswin nd I had done my repayment on 18/02/2022 and still now it not updated on my cibil and it affecting my cibil score.

                                Login Mobile number : [protected]
                                Login mail id : [protected]@gmail.com

                                Loan account number

                                Account number: CR445B5F77ID9981269
                                Account number: CR74765FE8ID9981280
                                Account number: CR8E555F79ID9978359

                                And i had attached the proof...
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                                011_Aswin_ Charles.l
                                Sep 9, 2022
                                Feb 9, 2024
                                This thread was updated on Feb 9, 2024
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                                I had Cleared the loan amount but in cibil it shows that it’s still over due

                                Account number: CR445B5F77ID9981269
                                Account number: CR74765FE8ID9981280
                                Account number: CR8E555F79ID9978359

                                Kindly update this in my cibil
                                Mar 11, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 09, 2024
                                mPokket Customer Care's response                                 Our team has spoken to you & we believe your concern has been resolved.
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                                "We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                "
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                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.
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                                  Suman837
                                  from Ongole, Andhra Pradesh
                                  Sep 8, 2022
                                  Feb 9, 2024
                                  This thread was updated on Feb 9, 2024
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                                  Resolved

                                  Late fee and penalty is very high and not giving waiver

                                  Mpokket is not removing my late fee and penalty when I asked them I don't have any job i am facing financial problems please remove all late fee and penalties.Every other loan companies are removing all late fees except mpokket.please help me

                                  My mpokket register email- [protected]@gmail.com...
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                                  Karthik Karthiknc
                                  Sep 8, 2022
                                  Feb 9, 2024
                                  This thread was updated on Feb 9, 2024
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                                  Resolved

                                  I have applied for 5 loans from morning and it is showing loan is disbursed and is active, but i haven't received loan amount in my account please help me
                                  +2 photos
                                  Mar 11, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 09, 2024
                                  mPokket Customer Care's response                                   Our team has spoken to you & we believe your concern has been resolved.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                  Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.
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                                    Our team has spoken to you & we believe your concern has been resolved.
                                    mPokket
                                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                    mPokket

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