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Updated: Sep 25, 2026
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mPokket reviews & complaints page 37

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T
Theertha2000
Dec 14, 2022
Feb 8, 2024
This thread was updated on Feb 8, 2024
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I have took a loan today and i dint recieve in my account and showing to pay the due Kindly resolve it soon
Mar 10, 2024
Complaint marked as Resolved 
Verified Support
Feb 08, 2024
mPokket Customer Care's response Hi Theertha,

Our team has spoken to you & we believe your concern has been resolved.
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Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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Hi Theertha,

Our team has spoken to you & we believe your concern has been resolved.
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    Mitra1991
    Dec 12, 2022
    Feb 8, 2024
    This thread was updated on Feb 8, 2024
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    After repayment unable to take a loan again even I done my kyc as well
    Mar 10, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 08, 2024
    mPokket Customer Care's response     Hi Mitra,

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    Hi Mitra,

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      S
      Sowndarya Sri
      from Coimbatore, Tamil Nadu
      Dec 11, 2022
      Feb 8, 2024
      This thread was updated on Feb 8, 2024
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      Address: Mumbai

      Hi Team,

      Actually I complete all mpokket loans. But still it shows like not clear in cibil report. The mpokket team is not update properly even I sent a mail to mpokket team regarding closing loans. No response from them. Kindly file this complain and do the needful.

      Regards,
      Sowndarya
      Mar 10, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 08, 2024
      mPokket Customer Care's response       Hi Sowndarya,

      Please DM us your registered number & we would certainly help you.
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      Hi Sowndarya,

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        M
        Mitra1991
        Dec 11, 2022
        Feb 8, 2024
        This thread was updated on Feb 8, 2024
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        I paid the amount full but still unable to take a loan again even after done kyc with a new phone it still seems to be done and after many compliments at the end the show problem resolved but I'm still facing the problem
        Mar 10, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 08, 2024
        mPokket Customer Care's response         Hi Mitra,

        Please DM us your registered number & we would certainly help you.
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        Hi Mitra,

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          H
          hrushabhbarde
          from Chandrapur, Maharashtra
          Dec 11, 2022
          Feb 8, 2024
          This thread was updated on Feb 8, 2024
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          Dear Mpokket,
          I want to tell you that I am associated with your company for a long time, I have paid every loan on time and ahead of time but I am not very happy with your services because few days back I mailed you about my problem But till now no reply has come from your side.

          I want to remind you again that you guys have not updated my September month loan payment in CIBIL due to which I am facing a lot of problems and not getting a loan anywhere.
          Mar 10, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 08, 2024
          mPokket Customer Care's response           Hi hrushabhbadre,

          Please DM us your registered number & we would certainly help you.
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            A
            ak894792
            from Karnal, Haryana
            Dec 10, 2022
            Resolved
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            Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
            Website: Jalan Chemical Industries Pvt. Ltd.

            Mpokket — Paid loan showing actives in my cibil report
            Dear Mpokket,
            I want to tell you that I am associated with your company for a long time, I have paid every loan on time and ahead of time but I am not very happy with your services because few days back I mailed you about my problem But till now no reply has come from your side.

            I want to remind you again that you guys have not updated my loan account CRB8F25E6FID7903159 loan payment in CIBIL due to which I am facing a lot of problems and not getting a loan anywhere.
            Jul 17, 2023
            Complaint marked as Resolved 
            Good facility
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            Hi Ak894792,

            Our team has spoken to you & we believe your concern has been resolved.
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              M
              mondusai
              Dec 8, 2022
              Resolved
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              I've paid but unable to borrow and shows outstandin
              Aug 17, 2023
              Complaint marked as Resolved 
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              Hi Mondusai,

              Our team has spoken to you & we believe your concern has been resolved.
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                M
                mondusai
                Dec 8, 2022
                Resolved
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                I paid my loan, but still shows outstanding, what do i do now, I'm unable to borrow money too
                Aug 17, 2023
                Complaint marked as Resolved 
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                Hi Mondusai,

                Our team has spoken to you & we believe your concern has been resolved.
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                  M
                  mondusai
                  Dec 8, 2022
                  Resolved
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                  Resolved

                  I paid my mPokket bill, but it still outstanding and can't borrow money
                  Aug 17, 2023
                  Complaint marked as Resolved 
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                  Hi Mondusai,

                  Our team has spoken to you & we believe your concern has been resolved.
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                    M
                    minjubiju
                    Dec 8, 2022
                    Resolved
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                    Resolved

                    Kindly requesting you to provide NOC for my account as I have paid complete loan.
                    I have sent mails to your contact mail ID . No response at all.
                    Aug 16, 2023
                    Complaint marked as Resolved 
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                    Hi Minjubiju,

                    Our team has spoken to you & we believe your concern has been resolved.
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                      M
                      minjubiju
                      Dec 8, 2022
                      Resolved
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                      Resolved

                      I have paid my complete loan in mpokket and had not received NOC yet even after mailing.. mpokket while asking for repayment there was no problem in contacting .later after payment I could not contact at all.. I have sent several mails for NOC of my pyment. But not responded till now.
                      Aug 16, 2023
                      Complaint marked as Resolved 
                      It has been resolved . But delayed
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                      Hi Minjubiju,

                      Our team has spoken to you & we believe your concern has been resolved.
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                        R
                        Rjdecruz
                        from CHENNAI, Tamil Nadu
                        Dec 8, 2022
                        Feb 8, 2024
                        This thread was updated on Feb 8, 2024
                        Resolved
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                        Hi
                        I have took a loan amounting to 25000 in COVID time and they have charged a heavy interest on the loan and they are harassing me to pay 50000+ to clear the dues and I'm unable to pay that, now that are misusing my profile, please do help me in this
                        Mar 10, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 08, 2024
                        mPokket Customer Care's response                         Hi Rjdecruz,

                        Please DM us your registered number & we would certainly help you.
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                        Please DM us your registered number & we would certainly help you.
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                        Hi Rjdecruz,

                        Please DM us your registered number & we would certainly help you.
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                          J
                          Jaiswalsimran
                          from Kolkata, West Bengal
                          Dec 8, 2022
                          Jul 2, 2024
                          This thread was updated on Jul 2, 2024
                          Resolved
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                          Resolved

                          Hello. Didn't your team promised me that I will not receive any calls till February 2023.Why am I receiving fraud calls again and again and harrassing me continuously.They contacted my contact list and tried defaming my name.Earlier when I raised complaint on consumer you guys called and promised that I will not receive any single calls from you till February 2023.Yet again you guys started harrassing me and my contact list . Contacting my family members saying the person is coming with goons today
                          Aug 5, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 08, 2024
                          mPokket Customer Care's response                           We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          Feb 08, 2024
                          Updated by Jaiswalsimran                           Well, we spoke already on December 2023. Don't need your call anymore here till 2024 end as promised by your team. Thanks
                          Verified Support
                          Mar 19, 2024
                          mPokket Customer Care's response                           We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          Mar 19, 2024
                          Updated by Jaiswalsimran                           Why are you calling me anyway when we already spoke the issue has been taken care of by the concerned person. Don't you see that it is promised that I will not receive any calls till December end.
                          Verified Support
                          Jul 02, 2024
                          mPokket Customer Care's response                           Hi Simran,

                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                          Regards,
                          Team mPokket.
                          View replies
                          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                          Reply
                          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                          Reply
                          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                          Reply
                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          Reply
                          Hi Simran,

                          We would certainly get in touch with you & resolve your concern.
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                            A
                            Aman2752
                            Dec 7, 2022
                            Feb 8, 2024
                            This thread was updated on Feb 8, 2024
                            Resolved
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                            Resolved

                            I have taken loan from mPokket and would like to clear it. But I can not pay the late fee amount. can you please get it removed.
                            Mar 10, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 08, 2024
                            mPokket Customer Care's response                             Hi Aman,

                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            View replies
                            Please DM us your registered number & we would certainly help you.
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                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
                            Hi Aman,

                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                              P
                              Porag saikia
                              Dec 6, 2022
                              Feb 8, 2024
                              This thread was updated on Feb 8, 2024
                              Resolved
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                              Resolved

                              Address: Kolkata

                              Dear sir, mam
                              I'm porag saikia. I'm am a student my complaint is
                              Heresment because, I have an id in mpokket and someone stolen my phone in last january month 2022 .And he took a loan from my mobile to M pocket and threw it on the sim. Now mpokket man is very bad things . I want to commit suicide now. Please help me..

                              Name porag saikia
                              Mobile no. [protected]
                              Password. [protected]@123
                              E-mail id - [protected]@gmail.com
                              Mar 10, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 08, 2024
                              mPokket Customer Care's response                               Hi Porag,

                              Our team has spoken to you & we believe your concern has been resolved.
                              View replies
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              Reply
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              Reply
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              Reply
                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              Reply
                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              Reply
                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              Reply
                              Our team has spoken to you & we believe your concern has been resolved.
                              Reply
                              Hi Porag,

                              Our team has spoken to you & we believe your concern has been resolved.
                              Reply
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                                T
                                Tharangini
                                Dec 5, 2022
                                Resolved
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                                Resolved

                                Address: Kolkata

                                I have taken loan on 2nd December 2022, till today they haven't credited my amount. I have tried to reach them through calls, mails and reviews but there is no response from there side.please help me to get my money back
                                Jul 26, 2023
                                Complaint marked as Resolved 
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                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                Our team has spoken to you & we believe your concern has been resolved.
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                                Hi Tharangini,

                                Our team has spoken to you & we believe your concern has been resolved.
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                                  Maryjones
                                  from Tadepalligudem, Andhra Pradesh
                                  Dec 5, 2022
                                  Resolved
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                                  I had applied two consecutive loans from mpokket. It showing that money is disbursed into my account. But I haven't received any money from mpokket. Its been 3 days. I have contacted through phone, email but there is no response from them. In app that showing repayment due date. Please resolve it fast.
                                  Jul 24, 2023
                                  Complaint marked as Resolved 
                                  I have complained my problem. It has been solved in few days. Company has contacted me within 2-3 days after complaining and they asked about the problem and its got resolved.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                  Hi Maryjones,

                                  Our team has spoken to you & we believe your concern has been resolved.
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                                    S
                                    Satyamlory
                                    from Singrauli, Madhya Pradesh
                                    Dec 5, 2022
                                    Feb 8, 2024
                                    This thread was updated on Feb 8, 2024
                                    Resolved
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                                    Resolved

                                    Address: Singrauli

                                    Hello sir / maidam i was all due clear loan from mpokket but its show in my cibil score show please provide noc certificate
                                    Mar 10, 2024
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 08, 2024
                                    mPokket Customer Care's response                                     Hi Satyamlory,

                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                      C
                                      Chaubeyji
                                      from Silchar, Assam
                                      Dec 3, 2022
                                      Feb 8, 2024
                                      This thread was updated on Feb 8, 2024
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                                      Address: Kolkata
                                      Website: [email protected]

                                      I have been a user of mpokket for the last 5 years and have been paying before due date all of a sudden my account got blocked for no reason and no customer support provides a proper solution.
                                      Mar 10, 2024
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 08, 2024
                                      mPokket Customer Care's response                                       Hi Chaubeyji,

                                      Please DM us your registered number & we would certainly help you.
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                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Hi Chaubeyji,

                                      Please DM us your registered number & we would certainly help you.
                                      Reply
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                                        SukeshKumar C
                                        from Coimbatore, Tamil Nadu
                                        Nov 30, 2022
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                                        Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                                        I just requested a loan of amount ₹1000rs on mpokket app today at 10:27 and it says amount is disbursed but I didn’t received any money in the bank i verified in the mpokket app
                                        so i would like to file a complaint against mPokket in consumer complaints forum and i will also file a cyber crime complaint in cybercrime.gov.in
                                        Jul 24, 2023
                                        Complaint marked as Resolved 
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                                        Please DM us your registered number & we would certainly help you.
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                                        Please DM us your registered number & we would certainly help you.
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                                        Please DM us your registered number & we would certainly help you.
                                        Reply
                                        Please DM us your registered number & we would certainly help you.
                                        Reply
                                        Please DM us your registered number & we would certainly help you.
                                        Reply
                                        Hi Sukeshkumar,

                                        Our team has spoken to you & we believe your concern has been resolved.
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