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mPokket Complaints & Reviews

4.9
Updated: May 3, 2026
Complaints 1287
Resolved
1255
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mPokket reviews & complaints page 36

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S
Sunil7894
Jan 1, 2023
Feb 11, 2026
This thread was updated on Feb 11, 2026
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Address: Kolkata

Sir I have taken 10000 loan from m pokket due to financial issues i can't pay money in 344 days they charged 24000 .how can I pay high intrest penalty.i am ready to pay my principal amount bt they charged high intrest.so I want settlement they harrasment me and call to my family and torcher .so pls sir solve the issue I am a student
Mar 10, 2024
Complaint marked as Resolved 
Verified Support
Feb 08, 2024
mPokket Customer Care's response
Hi Sunil,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
May 10, 2024
Updated by Sunil7894
I have taken 10000 from m pocket due to family issue I can't pay money .I am a student but they charged 25000 .how can I pay high interest penalty.so I want to settlement they harrasment me and call to my family and torcher .so pls solve the issue
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
Hi Sunil,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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    RutujaW
    from Kalyan, Maharashtra
    Dec 30, 2022
    Feb 8, 2024
    This thread was updated on Feb 8, 2024
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    Hi I have paid all the loans via mpocket but have not recieved an NOC yet neither have they updated the cibil, it’s been two months since the payment and yet it has not been updated.
    Mar 10, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 08, 2024
    mPokket Customer Care's response
    Hi Rutuja,

    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Hi Rutuja,

    Please DM us your registered number & we would certainly help you.
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      S
      Swakhi
      from Ongole, Andhra Pradesh
      Dec 28, 2022
      Sep 22, 2023
      This thread was updated on Sep 22, 2023
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      I am akhil kumar my register email id is [protected]@gmail.com and register mobile number is [protected], my reference id is ref3899291, i had paid my all loans months ago but still those loans are showing in my cibil report as active status and i didn't get any noc from mpokket and for the past 3 months i am sending emails to mpokket supporting team regarding this issue but i didn't get any response for their end, now i am unable to apply for further loans this issue is effecting on my cibil score day by day, if i get noc i am eligible to apply further loans bank's asking this noc certificate.

      note: i need noc please provide my noc as soon as possible.
      Aug 9, 2023
      Complaint marked as Resolved 
      Resolved
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Sumanta mPokket's reply, Feb 19, 2023
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Hi Swakhi,

      Our team has spoken to you & we believe your concern has been resolved.
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        Ahete
        Dec 26, 2022
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
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        I had cleared all the dues of loan but still I didn't get the NOC. Kindly send me the NOC As soon as possible.
        My registered mobile number is [protected].
        My registered email id is [protected]@gmail.com and my reference id is REF5265854
        Aug 8, 2023
        Complaint marked as Resolved 
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Our team has spoken to you & we believe your concern has been resolved.
        Hi Ahete,

        Our team has spoken to you & we believe your concern has been resolved.
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          Swasti Ranjan
          Dec 26, 2022
          Feb 8, 2024
          This thread was updated on Feb 8, 2024
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          Guys don't take any loans from mpokket they are first of all not registered with RBI and their overdue charges are too high. I was taken loan 8000 but they are saying to pay 15600.

          A person is unable to paying 8000 rupees then how he will pay 15600 rupees

          Sir/mam please clear overdue charges I will pay
          Mar 10, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 08, 2024
          mPokket Customer Care's response
          Hi Swasti,

          Our team has spoken to you & we believe your concern has been resolved.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Sumanta mPokket's reply, Feb 19, 2023
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Hi Swasti,

          Our team has spoken to you & we believe your concern has been resolved.
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            Swasti Ranjan
            Dec 26, 2022
            Feb 8, 2024
            This thread was updated on Feb 8, 2024
            Resolved
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            Guys don't take any loans from mpokket they are first of all not registered with RBI and their overdue charges are too high. I was taken loan 8000 but they are saying to pay 15600.

            A person is unable to paying 8000 rupees then how he will pay 15600 rupees.

            Clear my charges I will pay full amount
            Mar 10, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 08, 2024
            mPokket Customer Care's response
            Hi Swasti,

            Our team has spoken to you & we believe your concern has been resolved.
            Predefined Replies
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Sumanta mPokket's reply, Feb 19, 2023
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Hi Swasti,

            Our team has spoken to you & we believe your concern has been resolved.
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              K
              Keade
              Dec 26, 2022
              Sep 22, 2023
              This thread was updated on Sep 22, 2023
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              Address: Kolkata

              I'm clear on all due payments of the loan. ( 26-Dec-2022)
              After clearing the loan not get the NOC letter & Not connect with customer care no. [protected] & [protected]. not pick up calls & not reply to emails also. Ticket ID 11301632 but not any reply to mpokket.

              So please help me with that. I want a NOC letter from Mpokket.
              Aug 10, 2023
              Complaint marked as Resolved 
              Thanks for the help.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              Hi Kaede,

              Our team has spoken to you & we believe your concern has been resolved.
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                Rajat96
                Dec 26, 2022
                Sep 22, 2023
                This thread was updated on Sep 22, 2023
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                Address: Kolkata

                Sir/mam my issue is I tried to repay loan on[protected] but app showing failed transaction but money deducted from my account my loan id MK795863D7ID50003827 plz refund my money plz solve this my issue
                Aug 15, 2023
                Complaint marked as Resolved 
                "We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                "
                "We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                Hi Rajat,

                Our team has spoken to you & we believe your concern has been resolved.
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                  Govind_2000
                  from Indore, Madhya Pradesh
                  Dec 26, 2022
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
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                  Address: Kolkaat

                  I am Govind Sapkade and I have paid all my loans before the due date . Now I want my no due certificate as all the pending loans is still showing in my cibil score, I am the student and need education loan of high amount to study my masters degree and due to this issue bank have asked me to give no dues certificate from the Loan application, I have tried reaching out to your customer support team on mail and on call but no response i received yet, I am in the big problem please I request you to provide me no due certificate . My registered Mobile number is [protected] and My registered mail id is [protected]@gmail.com . please please please give no dues certifiacte.
                  Sep 11, 2023
                  Complaint marked as Resolved 
                  They connected with me on phone call and i mentioned my issue to them and in some days they resolved my issue.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Hi Govind,

                  Our team has spoken to you & we believe your concern has been resolved.
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                    DhananjayRS
                    Dec 22, 2022
                    Feb 8, 2024
                    This thread was updated on Feb 8, 2024
                    Resolved
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                    I had a due amount of 36000 with mPokket. Even after paying the whole amount, they have not provided me with NOC. it's a humble request to provide me with the NOC and remove all the loans from the cibil report. As I have to apply for another loan due to some medical emergencies.
                    Mar 10, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 08, 2024
                    mPokket Customer Care's response
                    Hi Dhananjay,

                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Hi Dhananjay,

                    Please DM us your registered number & we would certainly help you.
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                      DhananjayRS
                      Dec 22, 2022
                      Feb 8, 2024
                      This thread was updated on Feb 8, 2024
                      Resolved
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                      I had a due of 36000 with mPokket. I have paid that nearly 10 days and when I wrote them back to provide me with the NOC, they did not responded. Even after writing them several times I have not received it. Kindly help me to get that.
                      Mar 10, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 08, 2024
                      mPokket Customer Care's response
                      Hi Dhananjay,

                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Hi Dhananjay,

                      Please DM us your registered number & we would certainly help you.
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                        mauli dongare
                        Dec 22, 2022
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
                        Resolved
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                        You are informed about all my loan payments, currently none are outstanding but in the month of September all loan accounts are actively showing in my credit report So for this reason I am finding it difficulty to apply any loan and my cibil score getting down day by day.
                        Aug 9, 2023
                        Complaint marked as Resolved 
                        Resolved
                        Please DM us your registered number & we would certainly help you.
                        Sumanta mPokket's reply, Jan 26, 2023
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        Our team has spoken to you & we believe your concern has been addressed.
                        Hi Maul,

                        Our team has spoken to you & we believe your concern has been resolved.
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                          Pintu297
                          Dec 19, 2022
                          Feb 8, 2024
                          This thread was updated on Feb 8, 2024
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                          Address: Bharatpur

                          Dear Mpokket,
                          I want to tell you that I am associated with your company for a long time, I have paid every loan on time and ahead of time but I am not very happy with your services because few days back I mailed you about my problem But till now no reply has come from your side.

                          I want to remind you again that you guys have not updated my 2021 year loan payment in CIBIL due to which I am facing a lot of problems and not getting a loan anywhere.
                          Mar 10, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 08, 2024
                          mPokket Customer Care's response
                          Hi Pintu,

                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Sumanta mPokket's reply, Feb 22, 2023
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Hi Pintu,

                          Please DM us your registered number & we would certainly help you.
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                            V
                            Vijayeeg
                            from Coimbatore, Tamil Nadu
                            Dec 19, 2022
                            Feb 8, 2024
                            This thread was updated on Feb 8, 2024
                            Resolved
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                            Resolved

                            I have paid my loan amount and they are not issuing any NOC Document
                            Mar 10, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 08, 2024
                            mPokket Customer Care's response
                            Hi Vijay,

                            Please DM us your registered number & we would certainly help you.
                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            Please DM us your registered number & we would certainly help you.
                            Hi Vijay,

                            Please DM us your registered number & we would certainly help you.
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                              ajayhaldar
                              from Kanker, Chhattisgarh
                              Dec 17, 2022
                              Sep 22, 2023
                              This thread was updated on Sep 22, 2023
                              Resolved
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                              Website: mpokket

                              Reg.Mobile number :- [protected]
                              Customer Name :- Ajay Haldar

                              Loan Account number 1st :- CR93215F77ID12057867
                              Loan account number 2nd :- CRA1335F89ID11900210

                              Loan Paid Date :- 11/02/2022 Amount 1192. (CR93215F77ID[protected]
                              Loan Paid Date :- 25/02/2022 Amount 4684. (CRA1335F89ID[protected]
                              Aug 11, 2023
                              Complaint marked as Resolved 
                              Solve
                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              Our team has spoken to you & we believe your concern has been resolved.
                              Hi Ajay,

                              Our team has spoken to you & we believe your concern has been resolved.
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                                Ragulsurya
                                Dec 15, 2022
                                Feb 8, 2024
                                This thread was updated on Feb 8, 2024
                                Resolved
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                                Dear sir/madam,
                                I am Ramprasath my mobile number [protected] I took loan on MPokket application. I settled down all my pending amounts and no pending on my side. i have attached all loan details and payments screen shots.but still I haven't received NOC
                                Mar 10, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 08, 2024
                                mPokket Customer Care's response
                                Hi Ragul,

                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Hi Ragul,

                                Please DM us your registered number & we would certainly help you.
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                                  Jitendra Soma
                                  Dec 14, 2022
                                  Sep 22, 2023
                                  This thread was updated on Sep 22, 2023
                                  Resolved
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                                  Resolved

                                  Dear Mpokket,
                                  I want to tell you that I am associated with your company for a long time, I have paid every loan on time and ahead of time but I am not very happy with your services because few days back I mailed you about my problem But till now no reply has come from your side.

                                  I want to remind you again that you guys have not updated my February month loan payment in CIBIL due to which I am facing a lot of problems and not getting a loan anywhere.
                                  Aug 10, 2023
                                  Complaint marked as Resolved 
                                  Resolved
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                  Hi Jitendra,

                                  Our team has spoken to you & we believe your concern has been resolved.
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                                    Theertha2000
                                    Dec 14, 2022
                                    Feb 8, 2024
                                    This thread was updated on Feb 8, 2024
                                    Resolved
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                                    Resolved

                                    I have took a loan today and i dint recieve in my account and showing to pay the due Kindly resolve it soon
                                    Mar 10, 2024
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 08, 2024
                                    mPokket Customer Care's response
                                    Hi Theertha,

                                    Our team has spoken to you & we believe your concern has been resolved.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                    Hi Theertha,

                                    Our team has spoken to you & we believe your concern has been resolved.
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                                      Mitra1991
                                      Dec 12, 2022
                                      Feb 8, 2024
                                      This thread was updated on Feb 8, 2024
                                      Resolved
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                                      Resolved

                                      After repayment unable to take a loan again even I done my kyc as well
                                      Mar 10, 2024
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 08, 2024
                                      mPokket Customer Care's response
                                      Hi Mitra,

                                      Please DM us your registered number & we would certainly help you.
                                      Please DM us your registered number & we would certainly help you.
                                      Please DM us your registered number & we would certainly help you.
                                      Please DM us your registered number & we would certainly help you.
                                      Please DM us your registered number & we would certainly help you.
                                      Please DM us your registered number & we would certainly help you.
                                      Please DM us your registered number & we would certainly help you.
                                      Hi Mitra,

                                      Please DM us your registered number & we would certainly help you.
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                                        Sowndarya Sri
                                        from Coimbatore, Tamil Nadu
                                        Dec 11, 2022
                                        Feb 8, 2024
                                        This thread was updated on Feb 8, 2024
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                                        Address: Mumbai

                                        Hi Team,

                                        Actually I complete all mpokket loans. But still it shows like not clear in cibil report. The mpokket team is not update properly even I sent a mail to mpokket team regarding closing loans. No response from them. Kindly file this complain and do the needful.

                                        Regards,
                                        Sowndarya
                                        Mar 10, 2024
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Feb 08, 2024
                                        mPokket Customer Care's response
                                        Hi Sowndarya,

                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Hi Sowndarya,

                                        Please DM us your registered number & we would certainly help you.
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