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mpokket.com
4.9
Updated: Nov 24, 2025
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36
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mPokket reviews & complaints page 36

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V
Vinod1990
from Pune, Maharashtra
Oct 13, 2022
Feb 8, 2024
This thread was updated on Feb 8, 2024
Resolved
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I applied loan on mpokket app two times of 1000 Rs.

Loan approved by mPokket app and all agreement signed off by me.

But Payment not credit in my account on boths loan.

Yet loan repaymant date sechudled by mpokket of both loan.

Fraud doing mpokket.

Please take action against this firm
+1 photos
Mar 10, 2024
Complaint marked as Resolved 
Verified Support
Feb 08, 2024
mPokket Customer Care's response Hi Vinod1990,

Please DM us your registered number & we would certainly help you.
View replies
Please DM us your registered number & we would certainly help you.
Reply
Please DM us your registered number & we would certainly help you.
Reply
Hi Vinod1990,

Please DM us your registered number & we would certainly help you.
Reply
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    S
    sagarsolanki002
    Oct 12, 2022
    Feb 8, 2024
    This thread was updated on Feb 8, 2024
    Resolved
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    Resolved

    Mpokket Fraud loan showing on my cibil account

    Respected sir, i am Sagar Solanki. on my cibil score shows one unknown loan from Mpokket finance ltd. This loan were not brought by me. someone is using my pan no and creating this issue. because of this I'm facing an issue with my cibil score.
    my cibil score is getting reduced day by day.
    kindly solve this issue.
    im hereby attaching pic of that finance detail.

    Mpokket Financial Services Pvt Ltd
    PERSONAL...
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    M
    Minaal.Soni
    Oct 11, 2022
    Feb 12, 2024
    This thread was updated on Feb 12, 2024
    Resolved
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    Resolved

    A person Priyanshu Dhurve register my number inthe application and all the call or his were transferred to my number and i was frustrated from that so i request the mpokket team to resolve my problem earlier.
    Please remove this number in your portal--[protected]
    Mar 14, 2024
    Complaint marked as Resolved 
    Oct 11, 2022
    Updated by Minaal.Soni     Na
    Oct 11, 2022
    Updated by Minaal.Soni     Na
    Oct 11, 2022
    Updated by Minaal.Soni     Na
    Oct 11, 2022
    Updated by Minaal.Soni     Na
    Verified Support
    Feb 12, 2024
    mPokket Customer Care's response     Hi Minaal,

    Our team has spoken to you & we believe your concern has been resolved.

    Regards,
    Team mPokket.
    View replies
    Hi valued mPokket user, We are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
    Reply
    Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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    Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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    Hi Minaal.Soni,

    Our team has spoken to you & we believe your concern has been resolved.
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      V
      Vibhor Pandey
      Oct 10, 2022
      Sep 22, 2023
      This thread was updated on Sep 22, 2023
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      Resolved

      I have taken a loan from mpocket of rupees 10000, but due to job loss, not abled to pay on time, and they put interest charges rs.12000 on my loan amount, before one month I received a call and WhatsApp Message that if I give 12000 instant, they will close my loan account and give me NOC, I have paid but not received NOC, after some time, they started calling to my relatives, and demand balance interest amount from them, it has created very typical situation at my home, at last, I have to pay balance amount to them.this is requested kindly banned this company and take some strict action agenst them.its a totally fraud company, by their this type of harrasment some body can suside. As I am in mentally depression.
      Oct 10, 2022
      Complaint marked as Resolved 
      9163202640 9038800498 7595028250 7595028243 [email protected]
      Oct 10, 2022
      Updated by Vibhor Pandey       Still not resolved
      View replies
      I am a student. I took a loan of 9800 in mpocket. Now they are telling me to pay 23k which is double the amount. I can't pay that much of penalty amount. Please give me a waiver I can clear my due amount it's very huge amount. That much I can't pay amount please help me out.
      Reply
      Hi Vibhor,

      Our team has spoken to you & we believe your concern has been resolved.
      Reply
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        S
        Suraj7982
        Oct 10, 2022
        Feb 12, 2024
        This thread was updated on Feb 12, 2024
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        Resolved

        I paid all my dues ..but my cibil report not even updated...cibil showing that iam not paid my mpokket dues
        Mar 14, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 12, 2024
        mPokket Customer Care's response         Hi Suraj,

        Our team has spoken to you & we believe your concern has been resolved.

        Regards,
        Team mPokket.
        View replies
        Hi valued mPokket user, We are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
        Reply
        Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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        Hi Suraj7982,

        Our team has spoken to you & we believe your concern has been resolved.
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          A
          [email protected]
          Oct 9, 2022
          Sep 22, 2023
          This thread was updated on Sep 22, 2023
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          Resolved

          I want to pay only loan amount i didn't want to pay interest amount please help om this
          Aug 15, 2023
          Complaint marked as Resolved 
          View replies
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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          Hi Abhidacchu578,

          Our team has spoken to you & we believe your concern has been resolved.
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            N
            NamanKumar1991
            from Jaipur, Rajasthan
            Oct 7, 2022
            Feb 12, 2024
            This thread was updated on Feb 12, 2024
            Resolved
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            Resolved

            Hi Team,

            I was unable to pay the mpokket loan amount from past few months due to some medical emergency at home.

            I am getting harassment calls and my family and friends are being contacted, which is against the RBI new policy.

            I revuest you to waive off the late fee charges and restructure my loan in 12 EMI's or else please good settlement amount as I am not working right now and on sabbatical leaves.

            Please help me getting this resolved as soon as possible and stop these collection calls as me and my family are already going through alot.

            Please do the needful or else I will have to file complaint against Mpokket in RBI.

            You can contact me on my registered number on Whatsapp.

            Regards
            Naman Kumar
            [protected]
            Mar 14, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 12, 2024
            mPokket Customer Care's response             Hi Naman,

            Our team has spoken to you & we believe your concern has been resolved.

            Regards,
            Team mPokket.
            View replies
            Hi valued mPokket user, We are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
            Reply
            Hi valued mPokket user, We are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
            Reply
            Hi Naman,

            Please DM us your registered number explaining your issue in detail & we would certainly help you.
            Reply
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              P
              Prasad Ovhale
              from PUNE, Maharashtra
              Oct 7, 2022
              Sep 22, 2023
              This thread was updated on Sep 22, 2023
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              I have paid two loans today of each Rs 2073 both transaction are completed through me but it was showing server error. And now it was showing retry the payment but money is deducted from my bank account.What should I do? Please solve this issue as soon as possible.

              1)Loan Id no- MKA74963DAID43712767

              2) Loan Id no- MKF03263DDID43712675

              Contact No- [protected]
              +5 photos
              Jul 20, 2023
              Complaint marked as Resolved 
              My complaint is resolved
              View replies
              Our team has spoken to you & we believe your concern has been resolved.
              Reply
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              Hi Prasad,

              Our team has spoken to you & we believe your concern has been resolved.
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                D
                Dj Vish
                Oct 6, 2022
                Feb 12, 2024
                This thread was updated on Feb 12, 2024
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                I repayed all my loans and asked for noc and close my account. Mailed to customerservice as well no reply from them.

                Registerd mail id:[protected]@gmail.com
                Phone:[protected]
                Mar 14, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 12, 2024
                mPokket Customer Care's response                 Hi Vishnu,

                Our team has spoken to you & we believe your concern has been resolved.

                Regards,
                Team mPokket.
                View replies
                Hi valued mPokket user, We are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
                Reply
                Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
                Reply
                Hi Dj Vish,

                Our team has spoken to you & we believe your concern has been resolved.
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                  A
                  Anipatil
                  from Nanded-Waghala, Maharashtra
                  Oct 5, 2022
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
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                  Resolved

                  Address: No
                  Website: Mpokket. Com

                  My issue is a loan repayment failed but amount is deducted from my account please solve the issue of payment
                  +2 photos
                  Oct 7, 2022
                  Complaint marked as Resolved 
                  Mob 7083213201 email [email protected]
                  View replies
                  Hi Anipatil,

                  Our team has spoken to you & we believe your concern has been resolved.
                  Reply
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                    S
                    Sriram737
                    from Hyderabad, Telangana
                    Oct 5, 2022
                    Feb 12, 2024
                    This thread was updated on Feb 12, 2024
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                    Address: Hyd

                    I have paid all my dues and also not getting any replies from mpokket as i have already mailed them many time but still haven’t got any replies from them it is affecting my credit history please reply as quick as possible
                    Mar 14, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 12, 2024
                    mPokket Customer Care's response                     Hi Sriram,

                    Our team has spoken to you & we believe your concern has been resolved.

                    Regards,
                    Team mPokket.
                    View replies
                    Please DM us your registered number & we would certainly help you.
                    Reply
                    Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
                    Reply
                    Hi Sriram737,

                    Our team has spoken to you & we believe your concern has been resolved.
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                      A
                      Ashutosh Kumar Rai (Ashu)
                      Oct 4, 2022
                      Sep 22, 2023
                      This thread was updated on Sep 22, 2023
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                      Resolved

                      Address: West Bengal

                      I had paid my all loan amount..but it still shows active on my credit score...and continuosly affecting my score kindly resolve it ...and provide me NOC certificate
                      Aug 26, 2023
                      Complaint marked as Resolved 
                      They have resolved my issues
                      Verified Support
                      Aug 25, 2023
                      mPokket Customer Care's response                       Our team has spoken to you & we believe your concern has been resolved hence we would request you to mark your complaint as resolved as your issue has been successfully resolved from our end.
                      Verified Support
                      Sep 22, 2023
                      mPokket Customer Care's response                       Hi Ausotosh,

                      Our team has spoken to you & we believe your concern has been resolved.
                      View replies
                      Please DM us your registered number & we would certainly help you.
                      Reply
                      Our team has spoken to you & we believe your concern has been addressed.
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                        C
                        Capetown1
                        from Ankleshwar, Gujarat
                        Oct 2, 2022
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
                        Resolved
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                        Resolved

                        Address: 76 Vrindavan Soc near ragini cinema bhadkodra Ankleshwar

                        1) MKB55A621EID36297989
                        2) MKCF9162A7ID36433339
                        3) MKB7F46243ID36446731
                        4) MKF1B162F0ID40105591
                        5) MKE8E6622FID40105682

                        Above loan are already closed . But reflecting active in my cibil report. Kindly update it as a closed on urgent basis.

                        Did payment since 2 months.

                        Don't know what is the issue with Mpokket after so many mails intimation, still they are not updating as a closed status.

                        Kindly help to resolve this.

                        Regards,
                        Deepak Chauhan
                        Jul 30, 2023
                        Complaint marked as Resolved 
                        Resolved
                        Oct 02, 2022
                        Updated by Capetown1                         I am taking follow up since 2 months. No resolution from Mpokket. Due to this I have suffered a huge loss my home loan case delayed and rejected. Just because of mpocket not given solution on time
                        Kindly help to resolve this and update as a closed status in my cibil credit bureau.
                        Oct 07, 2022
                        Updated by Capetown1                         Still awaiting for response from mpocket. Not received any solution and response from mpocket.

                        Kindly take further action. Its very urgent case to remove active account from my cibil.
                        As mentioned above Loan Ac numbers.

                        Regards,
                        Deepak Chauhan
                        View replies
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                        Our team has spoken to you & we believe your concern has been resolved.
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                        Our team has spoken to you & we believe your concern has been resolved.
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                        Capetown1's [Complaint's author] reply, Jul 30, 2023
                        Resolved
                        Hi Capetown1,

                        Our team has spoken to you & we believe your concern has been resolved.
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                          H
                          harsheyy
                          Oct 1, 2022
                          Feb 12, 2024
                          This thread was updated on Feb 12, 2024
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                          Resolved

                          Address: Kolkata
                          Website: mpokket

                          I applied for a loan in mpokket, like everyday I expected mpokket to transfer it to my bank account immediately, but that didn't happen. I have been in confusion ever since. Have been seeking help from mpokket services, but none worked. Please look into the matter.
                          Mar 14, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 12, 2024
                          mPokket Customer Care's response                           Hi Harsheyy,

                          Our team has spoken to you & we believe your concern has been resolved.

                          Regards,
                          Team mPokket.
                          View replies
                          Please DM us your registered number & we would certainly help you.
                          Reply
                          Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                          Hi harsheyy,

                          Our team has spoken to you & we believe your concern has been resolved.
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                            R
                            Ravimini
                            from Lucknow, Uttar Pradesh
                            Sep 30, 2022
                            Sep 22, 2023
                            This thread was updated on Sep 22, 2023
                            Resolved
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                            Resolved

                            I have applied for 5 loans of 1000 each and from that only 2 loan amount of 1000 each is credited to my account the rest 3 have not been credited to my account and those three also are showing in my open loan activity. I am urgent of money and this is happening with me so I would request you to kindly see to my complaint and resolve my issue as soon as possible. I have attached all the screenshots with this.
                            +5 photos
                            Aug 10, 2023
                            Complaint marked as Resolved 
                            Resolved
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                            Our team has spoken to you & we believe your concern has been resolved
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                            Hi Ravimin,

                            Our team has spoken to you & we believe your concern has been resolved.
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                              Khushi v Khanna
                              Sep 30, 2022
                              Feb 12, 2024
                              This thread was updated on Feb 12, 2024
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                              Resolved

                              I took three loans of rs 500 from which I received two loans amount but still didn't get the third loan amount and it shows that money is disbursed in mpokket app
                              +3 photos
                              Mar 14, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 12, 2024
                              mPokket Customer Care's response                               Hi Khushi,

                              Our team has spoken to you & we believe your concern has been resolved.

                              Regards,
                              Team mPokket.
                              View replies
                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              Reply
                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              Reply
                              Hi Khushi,

                              Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
                              Reply
                              Hi Khushi,

                              Our team has spoken to you & we believe your concern has been resolved.
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                                Khushi v Khanna
                                Sep 29, 2022
                                Feb 12, 2024
                                This thread was updated on Feb 12, 2024
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                                Resolved

                                I took two loans of 500 it shows disbursed in mpokket app but i didn't receive amount in my bany account
                                Mar 14, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 12, 2024
                                mPokket Customer Care's response                                 Hi Khushi,

                                Our team has spoken to you & we believe your concern has been resolved.

                                Regards,
                                Team mPokket.
                                View replies
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                Reply
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                Reply
                                Hi Khushi,

                                Our team has spoken to you & we believe your concern has been resolved.
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                                  A
                                  Anurag Vidholiya
                                  Sep 26, 2022
                                  Feb 12, 2024
                                  This thread was updated on Feb 12, 2024
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                                  Resolved

                                  Address: Delhi
                                  Website: Delhi

                                  Dear sir mene apna fone re set Kar Diya tha ab device problem aa rha hai plz help me [protected] [protected]@gmail.com
                                  Mar 14, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 12, 2024
                                  mPokket Customer Care's response                                   Our team has spoken to you & we believe your concern has been resolved.
                                  View replies
                                  Please DM us your registered number & we would certainly help you.
                                  Reply
                                  Please DM us your registered number & we would certainly help you.
                                  Reply
                                  Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
                                  Reply
                                  Hi Anurag,

                                  Our team has spoken to you & we believe your concern has been resolved.
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                                    T
                                    Tushar sokanki
                                    Sep 19, 2022
                                    Feb 12, 2024
                                    This thread was updated on Feb 12, 2024
                                    Resolved
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                                    Resolved

                                    Hello team

                                    I pay my all due amount with panatly but still u dont provide NOC please provide NOC latter
                                    +2 photos
                                    Mar 14, 2024
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 12, 2024
                                    mPokket Customer Care's response                                     Hi Tushar,

                                    Our team has spoken to you & we believe your concern has been resolved.

                                    Regards,
                                    Team mPokket.
                                    View replies
                                    Please DM us your registered number & we would certainly help you.
                                    Reply
                                    Please DM us your registered number & we would certainly help you.
                                    Reply
                                    Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
                                    Reply
                                    Hi Tushar,

                                    Our team has spoken to you & we believe your concern has been resolved.
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                                      B
                                      [email protected]
                                      Sep 18, 2022
                                      Sep 22, 2023
                                      This thread was updated on Sep 22, 2023
                                      Resolved
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                                      Resolved

                                      Address: Bangalore

                                      Hi my name is Balraj j I have paid the principal amount to mpokket and they told to pay the penalty amount and I told I can’t pay the huge amount but they are calling and harassing me with different numbers and they are calling my and friends and family and torturing them also so please I am requesting to resolve the problem

                                      Regards
                                      BALRAJ J
                                      Aug 10, 2023
                                      Complaint marked as Resolved 
                                      The problem is resolved
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                                      Please DM us your registered number & we would certainly help you.
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                                      Please DM us your registered number & we would certainly help you.
                                      Reply
                                      Hi Balraj,

                                      Our team has spoken to you & we believe your concern has been resolved.
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                                        Our team has spoken to you & we believe your concern has been resolved.
                                        mPokket
                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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