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mPokket Complaints & Reviews

4.9
Updated: Nov 24, 2025
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mPokket reviews & complaints page 33

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D
DhananjayRS
Dec 22, 2022
Feb 8, 2024
This thread was updated on Feb 8, 2024
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I had a due of 36000 with mPokket. I have paid that nearly 10 days and when I wrote them back to provide me with the NOC, they did not responded. Even after writing them several times I have not received it. Kindly help me to get that.
Mar 10, 2024
Complaint marked as Resolved 
Verified Support
Feb 08, 2024
mPokket Customer Care's response
Hi Dhananjay,

Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Hi Dhananjay,

Please DM us your registered number & we would certainly help you.
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    mauli dongare
    Dec 22, 2022
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    You are informed about all my loan payments, currently none are outstanding but in the month of September all loan accounts are actively showing in my credit report So for this reason I am finding it difficulty to apply any loan and my cibil score getting down day by day.
    Aug 9, 2023
    Complaint marked as Resolved 
    Resolved
    Please DM us your registered number & we would certainly help you.
    Sumanta mPokket's reply, Jan 26, 2023
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    Our team has spoken to you & we believe your concern has been addressed.
    Hi Maul,

    Our team has spoken to you & we believe your concern has been resolved.
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      S
      Subham Keshari
      from Pune, Maharashtra
      Dec 20, 2022
      Feb 8, 2024
      This thread was updated on Feb 8, 2024
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      Fraud/Fake loan showing on my cibil account

      Respected sir,
      I am Subham on my cibil score shows an unknown loan from Mpokket finance ltd whereas the loan is not brought by me. someone is using my pan no and creating this issue. because of this I'm facing an issue with my cibil score.

      kindly solve this issue....
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      P
      Pintu297
      Dec 19, 2022
      Feb 8, 2024
      This thread was updated on Feb 8, 2024
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      Address: Bharatpur

      Dear Mpokket,
      I want to tell you that I am associated with your company for a long time, I have paid every loan on time and ahead of time but I am not very happy with your services because few days back I mailed you about my problem But till now no reply has come from your side.

      I want to remind you again that you guys have not updated my 2021 year loan payment in CIBIL due to which I am facing a lot of problems and not getting a loan anywhere.
      Mar 10, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 08, 2024
      mPokket Customer Care's response
      Hi Pintu,

      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Sumanta mPokket's reply, Feb 22, 2023
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Hi Pintu,

      Please DM us your registered number & we would certainly help you.
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        V
        Vijayeeg
        from Coimbatore, Tamil Nadu
        Dec 19, 2022
        Feb 8, 2024
        This thread was updated on Feb 8, 2024
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        I have paid my loan amount and they are not issuing any NOC Document
        Mar 10, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 08, 2024
        mPokket Customer Care's response
        Hi Vijay,

        Please DM us your registered number & we would certainly help you.
        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        Please DM us your registered number & we would certainly help you.
        Hi Vijay,

        Please DM us your registered number & we would certainly help you.
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          A
          ajayhaldar
          from Kanker, Chhattisgarh
          Dec 17, 2022
          Sep 22, 2023
          This thread was updated on Sep 22, 2023
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          Website: mpokket

          Reg.Mobile number :- [protected]
          Customer Name :- Ajay Haldar

          Loan Account number 1st :- CR93215F77ID12057867
          Loan account number 2nd :- CRA1335F89ID11900210

          Loan Paid Date :- 11/02/2022 Amount 1192. (CR93215F77ID[protected]
          Loan Paid Date :- 25/02/2022 Amount 4684. (CRA1335F89ID[protected]
          Aug 11, 2023
          Complaint marked as Resolved 
          Solve
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          Our team has spoken to you & we believe your concern has been resolved.
          Hi Ajay,

          Our team has spoken to you & we believe your concern has been resolved.
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            I
            Inverse
            from Sirsa, Uttar Pradesh
            Dec 16, 2022
            Feb 8, 2024
            This thread was updated on Feb 8, 2024
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            Resolved

            Credit limit locked

            Website: Mpokket.com

            I paid 2 loans of 500 and 1040 on due date but after paying the loans my credit limit decreased instead of increasing...
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            R
            Ragulsurya
            Dec 15, 2022
            Feb 8, 2024
            This thread was updated on Feb 8, 2024
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            Dear sir/madam,
            I am Ramprasath my mobile number [protected] I took loan on MPokket application. I settled down all my pending amounts and no pending on my side. i have attached all loan details and payments screen shots.but still I haven't received NOC
            +1 photos
            Mar 10, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 08, 2024
            mPokket Customer Care's response
            Hi Ragul,

            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Hi Ragul,

            Please DM us your registered number & we would certainly help you.
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              J
              Jitendra Soma
              Dec 14, 2022
              Sep 22, 2023
              This thread was updated on Sep 22, 2023
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              Dear Mpokket,
              I want to tell you that I am associated with your company for a long time, I have paid every loan on time and ahead of time but I am not very happy with your services because few days back I mailed you about my problem But till now no reply has come from your side.

              I want to remind you again that you guys have not updated my February month loan payment in CIBIL due to which I am facing a lot of problems and not getting a loan anywhere.
              Aug 10, 2023
              Complaint marked as Resolved 
              Resolved
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              Hi Jitendra,

              Our team has spoken to you & we believe your concern has been resolved.
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                T
                Theertha2000
                Dec 14, 2022
                Feb 8, 2024
                This thread was updated on Feb 8, 2024
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                I have took a loan today and i dint recieve in my account and showing to pay the due Kindly resolve it soon
                Mar 10, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 08, 2024
                mPokket Customer Care's response
                Hi Theertha,

                Our team has spoken to you & we believe your concern has been resolved.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                Hi Theertha,

                Our team has spoken to you & we believe your concern has been resolved.
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                  M
                  Mitra1991
                  Dec 12, 2022
                  Feb 8, 2024
                  This thread was updated on Feb 8, 2024
                  Resolved
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                  Resolved

                  After repayment unable to take a loan again even I done my kyc as well
                  Mar 10, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 08, 2024
                  mPokket Customer Care's response
                  Hi Mitra,

                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Hi Mitra,

                  Please DM us your registered number & we would certainly help you.
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                    S
                    Sowndarya Sri
                    from Coimbatore, Tamil Nadu
                    Dec 11, 2022
                    Feb 8, 2024
                    This thread was updated on Feb 8, 2024
                    Resolved
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                    Address: Mumbai

                    Hi Team,

                    Actually I complete all mpokket loans. But still it shows like not clear in cibil report. The mpokket team is not update properly even I sent a mail to mpokket team regarding closing loans. No response from them. Kindly file this complain and do the needful.

                    Regards,
                    Sowndarya
                    Mar 10, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 08, 2024
                    mPokket Customer Care's response
                    Hi Sowndarya,

                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Hi Sowndarya,

                    Please DM us your registered number & we would certainly help you.
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                      M
                      Mitra1991
                      Dec 11, 2022
                      Feb 8, 2024
                      This thread was updated on Feb 8, 2024
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                      I paid the amount full but still unable to take a loan again even after done kyc with a new phone it still seems to be done and after many compliments at the end the show problem resolved but I'm still facing the problem
                      +1 photos
                      Mar 10, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 08, 2024
                      mPokket Customer Care's response
                      Hi Mitra,

                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Hi Mitra,

                      Please DM us your registered number & we would certainly help you.
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                        H
                        hrushabhbarde
                        from Chandrapur, Maharashtra
                        Dec 11, 2022
                        Feb 8, 2024
                        This thread was updated on Feb 8, 2024
                        Resolved
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                        Resolved

                        Dear Mpokket,
                        I want to tell you that I am associated with your company for a long time, I have paid every loan on time and ahead of time but I am not very happy with your services because few days back I mailed you about my problem But till now no reply has come from your side.

                        I want to remind you again that you guys have not updated my September month loan payment in CIBIL due to which I am facing a lot of problems and not getting a loan anywhere.
                        Mar 10, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 08, 2024
                        mPokket Customer Care's response
                        Hi hrushabhbadre,

                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Hi hrushabhbadre,

                        Please DM us your registered number & we would certainly help you.
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                          A
                          ak894792
                          from Karnal, Haryana
                          Dec 10, 2022
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
                          Resolved
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                          Resolved

                          Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
                          Website: Jalan Chemical Industries Pvt. Ltd.

                          Mpokket — Paid loan showing actives in my cibil report
                          Dear Mpokket,
                          I want to tell you that I am associated with your company for a long time, I have paid every loan on time and ahead of time but I am not very happy with your services because few days back I mailed you about my problem But till now no reply has come from your side.

                          I want to remind you again that you guys have not updated my loan account CRB8F25E6FID7903159 loan payment in CIBIL due to which I am facing a lot of problems and not getting a loan anywhere.
                          Jul 17, 2023
                          Complaint marked as Resolved 
                          Good facility
                          Our team has spoken to you & we believe your concern has been addressed.
                          Our team has spoken to you & we believe your concern has been resolved.
                          Hi Ak894792,

                          Our team has spoken to you & we believe your concern has been resolved.
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                          1 other people found this review helpful
                          1 found this helpful
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                            M
                            mondusai
                            Dec 8, 2022
                            Sep 22, 2023
                            This thread was updated on Sep 22, 2023
                            Resolved
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                            Resolved

                            I've paid but unable to borrow and shows outstandin
                            Aug 17, 2023
                            Complaint marked as Resolved 
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Hi Mondusai,

                            Our team has spoken to you & we believe your concern has been resolved.
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                              mondusai
                              Dec 8, 2022
                              Sep 22, 2023
                              This thread was updated on Sep 22, 2023
                              Resolved
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                              Resolved

                              I paid my loan, but still shows outstanding, what do i do now, I'm unable to borrow money too
                              Aug 17, 2023
                              Complaint marked as Resolved 
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Hi Mondusai,

                              Our team has spoken to you & we believe your concern has been resolved.
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                                mondusai
                                Dec 8, 2022
                                Sep 22, 2023
                                This thread was updated on Sep 22, 2023
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                                Resolved

                                I paid my mPokket bill, but it still outstanding and can't borrow money
                                Aug 17, 2023
                                Complaint marked as Resolved 
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Hi Mondusai,

                                Our team has spoken to you & we believe your concern has been resolved.
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                                1 found this helpful
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                                  minjubiju
                                  Dec 8, 2022
                                  Sep 22, 2023
                                  This thread was updated on Sep 22, 2023
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                                  Kindly requesting you to provide NOC for my account as I have paid complete loan.
                                  I have sent mails to your contact mail ID . No response at all.
                                  Aug 16, 2023
                                  Complaint marked as Resolved 
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Hi Minjubiju,

                                  Our team has spoken to you & we believe your concern has been resolved.
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                                    minjubiju
                                    Dec 8, 2022
                                    Sep 22, 2023
                                    This thread was updated on Sep 22, 2023
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                                    I have paid my complete loan in mpokket and had not received NOC yet even after mailing.. mpokket while asking for repayment there was no problem in contacting .later after payment I could not contact at all.. I have sent several mails for NOC of my pyment. But not responded till now.
                                    Aug 16, 2023
                                    Complaint marked as Resolved 
                                    It has been resolved . But delayed
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Hi Minjubiju,

                                    Our team has spoken to you & we believe your concern has been resolved.
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