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mpokket.com
4.9
Updated: Nov 24, 2025
Complaints 1277
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1235
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42
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mPokket reviews & complaints page 46

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N
Nisal
Mar 18, 2022
Feb 23, 2024
This thread was updated on Feb 23, 2024
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Address: Peediyekkalparambu, GCDA colony, Mannam, North paravur

I am NISAL, i got several loans from Mpokket. But when I applied for a personal loan the data showing i have pending loan from Mpokket. So kindly help me to solve this isse
+2 photos
Mar 26, 2024
Complaint marked as Resolved 
Mar 18, 2022
Updated by Nisal I didn't get any call or mail regarding this problem. Issue is not resolved till now
Verified Support
Feb 23, 2024
mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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Please DM us your registered number & we would certainly help you.
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Please DM us your registered number & we would certainly help you.
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Please DM us your registered number & we would certainly help you.
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    Jas_m
    Mar 16, 2022
    Feb 23, 2024
    This thread was updated on Feb 23, 2024
    Resolved
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    Resolved

    How can i remove my unverified bank account from mPocket?
    Mar 25, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 23, 2024
    mPokket Customer Care's response     Please DM us your registered number & we would certainly help you.
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      K
      karthikeyan0503
      Mar 13, 2022
      Feb 23, 2024
      This thread was updated on Feb 23, 2024
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      Resolved

      My self karthikeyan from nagercoil .i take loan from mpokket application .last one year i pay correct time .before month i did not pay my loan amount (due to got bike accident ) . so i miss my phone and sim also .
      now only recovery to home .he threating my parents and relatives numbers
      pls help me
      +2 photos
      Mar 26, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 23, 2024
      mPokket Customer Care's response       We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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      Please DM us your registered number & we would certainly help you.
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      Please DM us your registered number & we would certainly help you.
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      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        D
        Deepak solsandhya
        Mar 12, 2022
        Sep 21, 2023
        This thread was updated on Sep 21, 2023
        Resolved
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        Resolved

        Alternate mobile number change

        Address: Karanj Tarana ujjain mp

        I want to change my alternate mobile number by mistake i put wrong alternate mobile number...
        +1 photos
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        adit raj Singh
        Mar 12, 2022
        Feb 23, 2024
        This thread was updated on Feb 23, 2024
        Resolved
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        Resolved

        Address: 9, buttler road dalibagh near ganna sasthan

        Please help me I am Student I borrow 5000 but penalty 13000 I pay please help me I tell us agent please penalty remove I pay borrow amount only
        Mar 27, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 23, 2024
        mPokket Customer Care's response         Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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          S
          SURESHADITHAN
          from Bengaluru, Karnataka
          Mar 11, 2022
          Feb 23, 2024
          This thread was updated on Feb 23, 2024
          Resolved
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          Resolved

          Address: Vembangudi East, Keeramangalam Post Aranthangi

          Hi I have paid all the loan amount before 1 month but still I am not getting NOC form.. still status are active in cibil report... Please update as soon as possible
          +2 photos
          Mar 27, 2024
          Complaint marked as Resolved 
          Mar 11, 2022
          Updated by SURESHADITHAN           Hi I have paid all the loan amount before 1 month but still I am not getting NOC form.. still status are active in cibil report... Please update as soon as possible

          Verified Support
          Feb 23, 2024
          mPokket Customer Care's response           Our team has spoken to you & we believe your concern has been resolved
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          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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            H
            Harsh2464
            from Indore, Madhya Pradesh
            Mar 8, 2022
            Feb 23, 2024
            This thread was updated on Feb 23, 2024
            Resolved
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            Resolved

            I took my loan amount 8000
            I have an accident
            So i am not able to pay this time
            Mar 25, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 23, 2024
            mPokket Customer Care's response             We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            View replies
            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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            Our team has spoken to you & we believe your concern has been resolved
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              C
              Chhayanka Talukdar
              from Nalbari, Assam
              Mar 7, 2022
              Sep 19, 2023
              This thread was updated on Sep 19, 2023
              Resolved
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              Resolved

              Address: Nalbari

              I paid an amount of 2200 as a repayment of my loan ID
              MK4AA3613DID29663199 ...Amount was deducted but not updated
              Sep 21, 2023
              Complaint marked as Resolved 
              Resolved
              View replies
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              Reply
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              Our team has spoken to you & we believe your concern has been resolved
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              Our team has spoken to you & we believe your concern has been resolved.
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                A
                Anshuarj
                from Muzaffarpur, Bihar
                Mar 6, 2022
                Feb 23, 2024
                This thread was updated on Feb 23, 2024
                Resolved
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                Resolved

                Dear Sir/Mam
                I have taken loan from your company and was unable to pay because of medical emergency going with me till now and my phone number also lost so I didn't connect with you. i have email you several times that am ready to pay the principal amount please remove my late fees charges so i can pay easily but you not respond me on that and now you have sent me legal notice on my address which is not good as its fraud as every bank or nbfc remove late fees charges when customer wants to settlement or agrees to pay principal amount then why your company cant remove it.
                Feb 23, 2024
                Complaint marked as Resolved 
                Done
                Mar 06, 2022
                Updated by Anshuarj                 My Email ID [protected]@gmail.com
                Phone no. [protected]
                Verified Support
                Feb 23, 2024
                mPokket Customer Care's response                 We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                View replies
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                Reply
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                Reply
                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                Reply
                Our team has spoken to you & we believe your concern has been resolved
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                  N
                  Nithin07@
                  from Kannur, Kerala
                  Mar 6, 2022
                  Feb 23, 2024
                  This thread was updated on Feb 23, 2024
                  Resolved
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                  Resolved

                  Address: Mumbai

                  I changed my phone number but I can't change it in mpokket app so I can't take loans
                  Mar 27, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 23, 2024
                  mPokket Customer Care's response                   We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  View replies
                  We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.
                  Reply
                  We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.
                  Reply
                  We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.
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                  Our team has spoken to you & we believe your concern has been resolved
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                    D
                    dinesh arraboina
                    Mar 5, 2022
                    Sep 29, 2023
                    This thread was updated on Sep 29, 2023
                    Resolved
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                    Resolved

                    Address: Hanumakonda konthuru ganda

                    My mobile number is [protected] previously I was using redmi note 7 pro phone now I got new mobile..I want to get a new loan kindly approve and please take necessary action..I am trying to contact by customer care number but no response from your side..I am waiting for 2 days ..please approve my primay device as redmi 7A
                    Mar 5, 2022
                    Complaint marked as Resolved 
                    My mobile number is 9951671429 previously I was using redmi note 7 pro phone now I got new mobile..I want to get a new loan kindly approve and please take necessary action..I am trying to contact by customer care number but no response from your side..I am waiting for 2 days ..please approve my primay device as redmi 7A
                    Mar 05, 2022
                    Updated by dinesh arraboina                     My mobile number is [protected] previously I was using redmi note 7 pro phone now I got new mobile..I want to get a new loan kindly approve and please take necessary action..I am trying to contact by customer care number but no response from your side..I am waiting for 2 days ..please approve my primay device as redmi 7A please change my primary device
                    View replies
                    We are happy to address and resolve your concern.
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                    My mobile number is [protected] previously I was using vivo1803 phone now I got new mobile..I want to get a new loan kindly approve and please take necessary action..I am trying to contact by customer care number but no response from your side..I am waiting for 4 days ..please approve my primay device as nokia c30
                    Reply
                    Our team has spoken to you & we believe your concern has been resolved.
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                    Helpful
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                    2 found this helpful
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                      S
                      Sonu140191
                      from Gurugram, Haryana
                      Mar 4, 2022
                      Feb 23, 2024
                      This thread was updated on Feb 23, 2024
                      Resolved
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                      Resolved

                      Hello

                      I had taken a loan from mpokket on 26 Dec 2021 and paid on 7 January 2022 but it is still showing in my CIBIL report. I already paid amount before date. Please take action quickly because it can affect my CIBIL report in future.
                      Mar 27, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 23, 2024
                      mPokket Customer Care's response                       Our team has spoken to you & we believe your concern has been resolved.
                      View replies
                      Please DM us your registered number & we would certainly help you.
                      Reply
                      Please DM us your registered number & we would certainly help you.
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                      Our team has spoken to you & we believe your concern has been resolved.
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                        N
                        Nikita .shalu
                        from Bengaluru, Karnataka
                        Mar 4, 2022
                        Feb 22, 2024
                        This thread was updated on Feb 22, 2024
                        Resolved
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                        Resolved

                        Received a legal notice and i m registring my complain in court ..as i was valuable customer i took loan of some amount and repay on time after that i lost my phone number and my phone and today after 1 and half year i recive a legal notice regarding payment with high interest charge kindly contact me ..if we can talk in person and i m going forward with all my right as i m a student and this is injustice to us..there are many people who is facing same as mine...kindly contact me through mail..
                        Oct 30, 2023
                        Complaint marked as Resolved 
                        Mar 09, 2022
                        Updated by Nikita .shalu                         I haven't heard from them they are only sending automated msg which is wasting my life and my mental situation...i already told them I wanna talk through mail becoz they guys continuously call on your number if i give them my number and mentally harrashed me ..which anyone can tell who is using mpocket...i shared all details and my problem bt they haven't move forward with any update.
                        Mar 12, 2022
                        Updated by Nikita .shalu                         They are continuously sending automated msg and asked me to contact them..while i asked them to contact and solve matter through email...bt they are neither proceedings in any ways or not give any kind o[censored]pdate or reply other than those automated msg ...
                        Verified Support
                        Sep 19, 2023
                        mPokket Customer Care's response                         Our team has spoken to you & we believe your concern has been resolved.
                        Verified Support
                        Sep 29, 2023
                        mPokket Customer Care's response                         Our team has spoken to you & we believe your concern has been resolved.
                        Feb 22, 2024
                        Updated by Nikita .shalu                         No this is not resolved
                        View replies
                        Please DM us your registered number & we would certainly help you.
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                        Please DM us your registered number & we would certainly help you.
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                        Nikita .shalu's [Complaint's author] reply, Mar 3, 2023
                        Where should I mail you there is no reply ..i mailed like 50 times on [email protected]
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                        Please DM us your registered number & we would certainly help you.
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                        We have tried communicating with you however as we could not get in touch, please do let us know of a contactable number and proper time when we can call & speak to you.
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                          N
                          Nikita .shalu
                          from Bengaluru, Karnataka
                          Mar 4, 2022
                          Feb 23, 2024
                          This thread was updated on Feb 23, 2024
                          Resolved
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                          Resolved

                          I have taken loan from mpocket and was genuine customer after sometime I lost my phone and number both and now they send me legal notice of 30k ...i m a student and can't pay this much amount ..kindly solve this issue as it is harrassing me ...
                          Mar 27, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 23, 2024
                          mPokket Customer Care's response                           We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          View replies
                          Please DM us your registered number & we would certainly help you.
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                          Please DM us your registered number & we would certainly help you.
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                          Our team has spoken to you & we believe your concern has been resolved.
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                            R
                            Rajan Kaithal
                            Mar 4, 2022
                            Feb 23, 2024
                            This thread was updated on Feb 23, 2024
                            Resolved
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                            Resolved

                            Address: Kolkata

                            No call no emails no msgs just introducing high penality.
                            Mar 25, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 23, 2024
                            mPokket Customer Care's response                             Please DM us your registered number & we would certainly help you.
                            View replies
                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Our team has spoken to you & we believe your concern has been resolved.
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                              R
                              Rajan Kaithal
                              Mar 4, 2022
                              Jul 2, 2024
                              This thread was updated on Jul 2, 2024
                              Resolved
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                              Resolved

                              Penalty introducing day by day no call no solution from mpokket

                              Address: Kolkata

                              Hi i am using mpocket from last two year.
                              But from last two month they did not send any notification or any msg about repayment date and introducing highly charge....
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                              Kethantj
                              from Chittoor, Andhra Pradesh
                              Mar 3, 2022
                              Feb 23, 2024
                              This thread was updated on Feb 23, 2024
                              Resolved
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                              Resolved

                              Mpokket team created WhatsApp group with my family members and made my brothers photo video viral.and written DUFFER on his pic, which is uploaded on that group
                              Mpocket people have misused data.
                              Mpocket hacked contact and data and stole all the information,
                              He is disturbed mentally a lot, due to this he is not even going out and college to.
                              +2 photos
                              Feb 23, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 23, 2024
                              mPokket Customer Care's response                               We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              View replies
                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Our team has spoken to you & we believe your concern has been resolved.
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                                O
                                Omkar Korulkar
                                Mar 3, 2022
                                Feb 23, 2024
                                This thread was updated on Feb 23, 2024
                                Resolved
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                                Resolved

                                Regarding a scam

                                I have taken a loan 5-6 time from mpokket app in 2018 and 2019 and i haf paid all the laons and then everything was cleared so i uninstalled the app. But now after 2-3 years a person from mpokket is calling and saying a person has mentioned your reference and had not paid the loan and i have not even heard the name of that person and they are calling again and again and trying to fraud me. I don't care even a bit but then too i should take...
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                                anishaaaa
                                from nagaon, Assam
                                Mar 2, 2022
                                Feb 23, 2024
                                This thread was updated on Feb 23, 2024
                                Resolved
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                                Resolved

                                Address: Kolkata
                                Website: mpokket

                                I actually requested for loan on mpokket but I haven't received the money yet in my account. I regularly get loan on it but this is the first time I am facing such issue and im really feeling bad. Please kindly look in the request. I requested for amount of 1000 and the app shows the loan hasbeen processed and even the email from the mpokket but why I don't know I haven't received money yet. Please check it
                                Was this information helpful?
                                I try them to connect with email but they are saying same thing that they had already paid me but i don't receive any money it more then a 6-7hour I don't receive any money
                                Mar 27, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 23, 2024
                                mPokket Customer Care's response                                 We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                View replies
                                Please DM us your registered number & we would certainly help you.
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                                Please DM us your registered number & we would certainly help you.
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                                Please DM us your registered number & we would certainly help you.
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                                  A
                                  anishaaaa
                                  from nagaon, Assam
                                  Mar 2, 2022
                                  Feb 23, 2024
                                  This thread was updated on Feb 23, 2024
                                  Resolved
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                                  Resolved

                                  Address: Kolkata

                                  This thread was updated on Feb 3, 2022
                                  I actually requested for loan on mpokket but I haven't received the money yet in my account. I regularly get loan on it but this is the first time I am facing such issue and im really feeling bad. Please kindly look in the request. I requested for amount of 1000 and the app shows the loan hasbeen processed and even the email from the mpokket but why I don't know I haven't received money yet. Please check it
                                  Was this information helpful?I am sending emails but they are saying they allready paid me I don't get any money in my bank account
                                  Mar 27, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 23, 2024
                                  mPokket Customer Care's response                                   We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                  View replies
                                  Please DM us your registered number & we would certainly help you.
                                  Reply
                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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