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Updated: Nov 24, 2025
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mPokket reviews & complaints page 43

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G
Gyani233
from Lucknow, Uttar Pradesh
Jun 15, 2022
Feb 15, 2024
This thread was updated on Feb 15, 2024
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I have taken a loan of Rs 2000 and it has not been credited into my account and it show to pay the loan before due inspite of i have received any amount my loan number is MKB900623AID37858759 kindly help me in this.
Feb 15, 2024
Complaint marked as Resolved 
It is resolved by the team
Jun 15, 2022
Updated by Gyani233 I have not received any amount till now
Verified Support
Feb 15, 2024
mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.
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We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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    Jagograhak01234
    Jun 15, 2022
    Feb 15, 2024
    This thread was updated on Feb 15, 2024
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    Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
    Website: mpokket.in

    Dear Team,

    It seems Gaurav Jalan has committed the biggest mistake and named it mpokket. There is no option to make repayment on the application and they reported late payment to credit bureau. When called customer care they acknowledge the late payment but according to the email which I received from Supervisor nothing is documented for phone conversation.

    I have multiple emails from Mpokket acknowledging application issue on payment but they are so adamant that they are not accepting their mistake and correcting the late payment.

    Please help me to get this sorted as I think I should file police compliant too for this mental harassments.

    Regards,
    Sanket
    Mar 18, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 15, 2024
    mPokket Customer Care's response     Our team has spoken to you & we believe your concern has been resolved.
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      @Anurag singh
      from Sultanpur, Uttar Pradesh
      Jun 13, 2022
      Feb 15, 2024
      This thread was updated on Feb 15, 2024
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      Website: Mpokket

      Loan is disbursed but not credited in my account so plz help me and give me a response quickly.
      Mar 18, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 15, 2024
      mPokket Customer Care's response       Our team has spoken to you & we believe your concern has been resolved.
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        Avijit CR7
        Jun 13, 2022
        Feb 15, 2024
        This thread was updated on Feb 15, 2024
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        I have completed my loan 8months ago but still still showing in credit bureau. Pls close resolve it early as possible.
        ACC: XXXX2809
        Mar 18, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 15, 2024
        mPokket Customer Care's response         Our team has spoken to you & we believe your concern has been resolved.
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          A
          Aravindh.N
          from Bengaluru, Karnataka
          Jun 12, 2022
          Feb 15, 2024
          This thread was updated on Feb 15, 2024
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          I have submitted one loan requests of Rs.2000 and it's approved and I've received sanction letter also but amount not credited in my bank account...
          Mar 18, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 15, 2024
          mPokket Customer Care's response           Hi Aravindh,

          Our team has spoken to you & we believe your concern has been resolved.
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          Our team has spoken to you & we believe your concern has been resolved.
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            S
            SOORYAVAMSHI ROHAN LAL
            Jun 12, 2022
            Feb 15, 2024
            This thread was updated on Feb 15, 2024
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            Hello sir I had taken a loan from mpokket and it has shown me that it is pending till day 1 and after day one and Till now not got money in my account and they are showing the repayment date so fraud app
            Mar 18, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 15, 2024
            mPokket Customer Care's response             We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              H
              Harishgowda007
              from Mysore, Karnataka
              Jun 12, 2022
              Feb 15, 2024
              This thread was updated on Feb 15, 2024
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              Harassing/Legal action

              Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

              I have taken loan from mPokket.They have harrassing me to pay the loan.I just asked to give me some time and send my documents which i have uploaded they are not agreed calling me and my contacts for 5 times a day.They are sending legal notice.interest rate are 200% greater. Please take legal action....
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              DAMINI RAMTEKE
              Jun 11, 2022
              Sep 22, 2023
              This thread was updated on Sep 22, 2023
              Resolved
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              I took loan back in 2021 because of bad health condition of my parents.. I want to pay the money which I borrowwd from mpocket but now the amount is doublee than what I borrowed.. I borrowed around 22k and now with interest it has increased to 45k..please help me.. I am ready to pay the borrowed amount.. Please help me.
              Jul 21, 2023
              Complaint marked as Resolved 
              Issue resolved
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                S
                sharath1192
                from Mangalore, Karnataka
                Jun 10, 2022
                Feb 15, 2024
                This thread was updated on Feb 15, 2024
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                Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                I have taken 4 loans from them of 2000 each.
                3 yesterday evening (9th June) and 1 today morning (10th June).
                But I got the money of only 2 of the loans credited.
                The other two loans amounts haven't been disbursed but mPokket has sent me the loan aggreement mails to my mail id.

                This is so frustrating and unjust.

                Following are the details :

                MK9C96626BID3741**** - received the amount
                MK1CA26286ID3740**** - received the amount
                MK747E62DAID[protected] amount not disbursed
                MK59FF628BID[protected] amount not disbursed

                Please credit the amount at the earliest without further delay.

                Find the attached documents for your reference.
                +4 photos
                Mar 18, 2024
                Complaint marked as Resolved 
                Jun 10, 2022
                Updated by sharath1192                 I have called their customer care repeatedly but there hasn't been any response.
                I sent them an e-mail regarding the same and I am waiting for their response.
                Verified Support
                Feb 15, 2024
                mPokket Customer Care's response                 We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                Hi Sharath,

                Our team has spoken to you & we believe your concern has been resolved.
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                  V
                  viky1920
                  Jun 10, 2022
                  Feb 15, 2024
                  This thread was updated on Feb 15, 2024
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                  Address: delhi

                  I took a loan of 2k and 500 before covid andi could not pay due to financial crises and now the loan amout is 6k i cant pay this and it has already dropped my cibil i am ready to pay the principal ..please help
                  Mar 18, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 15, 2024
                  mPokket Customer Care's response                   Our team has spoken to you & we believe your concern has been resolved.
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                  Our team has spoken to you & we believe your concern has been resolved.
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                    M
                    Mahesh reddy 1508
                    Jun 8, 2022
                    Feb 15, 2024
                    This thread was updated on Feb 15, 2024
                    Resolved
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                    Resolved

                    Hi I’m mahesh This complaint I’m raising is regarding the borrowing limit, I’ve been paying my loans and clearing my dues but the borrowing limit was not increased this month the borrowing limit decreased than the amount I’ve paid I don’t know why and I would like to know about that, once try to take the past transactions and repayments into consideration and proceed along with it paying on time sometimes before the due date expecting that the borrowing limit will be increased but its totally unfair to treat your customers like this truly disappointed and poor service it would be helpful and better if you can do something about it you can check my activity through the pictures I’ve added below
                    +4 photos
                    Mar 18, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 15, 2024
                    mPokket Customer Care's response                     Our team has spoken to you & we believe your concern has been resolved.
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                    Our team has spoken to you & we believe your concern has been resolved.
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                      K
                      Kifayath
                      from Bengaluru, Karnataka
                      Jun 6, 2022
                      Feb 15, 2024
                      This thread was updated on Feb 15, 2024
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                      Address: 457,8th cross Arekeray Lakshmi layout

                      After repayment of mpokket thay didn't close my account still loan is active one month back I hve paid then to its active and effecting my civil
                      +2 photos
                      Mar 18, 2024
                      Complaint marked as Resolved 
                      Jun 06, 2022
                      Updated by Kifayath                       From one month it's thy didn't close my account still loan is active it's effecting my civil

                      Verified Support
                      Feb 15, 2024
                      mPokket Customer Care's response                       Our team has spoken to you & we believe your concern has been resolved.
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                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      Our team has spoken to you & we believe your concern has been resolved.
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                        R
                        Roshni14
                        Jun 2, 2022
                        Feb 15, 2024
                        This thread was updated on Feb 15, 2024
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                        I have submitted one loan requests of Rs.1000 and it's approved and I've received sanction letter also but amount not credited in my bank account.
                        Mar 18, 2024
                        Complaint marked as Resolved 
                        Jun 02, 2022
                        Updated by Roshni14                         I have submitted two loan requests of Rs.2000 and it's approved and I've received sanction letter also but amount not credited in my bank account. I've mailed a couple of times but no response received from mpokket team. Customer care centre disconnects call automatically stating that agents aru busy.

                        Screenshot and sanctioned letter attached for your reference.
                        Verified Support
                        Feb 15, 2024
                        mPokket Customer Care's response                         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                          Vin__eet007@
                          Jun 2, 2022
                          Feb 15, 2024
                          This thread was updated on Feb 15, 2024
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                          Resolved

                          Address: Kolkatta west bengal

                          I don't want loan in this app anymore thare collection department harassing people even they charge higher amount of penalties still behave like we are beggars plz delete my account thats app its privacy issue for me
                          Mar 18, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 15, 2024
                          mPokket Customer Care's response                           We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            Vihan RV
                            Jun 1, 2022
                            Feb 15, 2024
                            This thread was updated on Feb 15, 2024
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                            Address: Bihar, India

                            I, request you guys It's (mpokket) is worst app don't take loan this take more interest rates and harassing daily I took just 7500 they are asking 14500 just 12 months if i didn't pay money he sent legal notice at my address home. Every mpocket victims suffer from this legal notice then now i decided to file case against the mpoket in near by cyber crime police station, comsumer rights office, and all judicial branches. I am also saying to mpokket that i will now not pay this loan because i am. not in condition of it because you did wrong with me.
                            +1 photos
                            Mar 18, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 15, 2024
                            mPokket Customer Care's response                             Please DM us your registered number & we would certainly help you.
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                              K
                              Kaviyarasan001
                              from Dindigul, Tamil Nadu
                              Jun 1, 2022
                              Sep 22, 2023
                              This thread was updated on Sep 22, 2023
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                              Resolved

                              Address: 74/4.south street, Manjanayakkanpatti
                              Website: Mpokket

                              Sir i has been not disburse yet even your activities says your loan amount has been disbursed so please solve this issue as soon as possible
                              Show quoted text
                              Sir till I have not receive my loan amount. Please solve this issue as soon as possible

                              I didn't receive loan amount but in app it shows received loan amount
                              +2 photos
                              Aug 29, 2023
                              Complaint marked as Resolved 
                              It's resolved
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                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                Yukichan
                                May 29, 2022
                                Feb 15, 2024
                                This thread was updated on Feb 15, 2024
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                                Resolved

                                I'm here to say that whenever i try to pay the app goes back and my bank is also not working my all online transaction are not working whenever i try to pay back my loan it also goes back to the main page and i need to time to pay back my loans as my bank account is giving some problems i need 2 months or 1 month time to back my loans
                                Mar 18, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 15, 2024
                                mPokket Customer Care's response                                 Please DM us your registered number & we would certainly help you.
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                                  Jaivardhan Mishra
                                  from Jhansi, Uttar Pradesh
                                  May 28, 2022
                                  Feb 15, 2024
                                  This thread was updated on Feb 15, 2024
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                                  Resolved

                                  Address: 835 Khatibaba Jhansi Uttar PRADESH 284003, Isai Tola

                                  I have applied for a loan from mpokket but now i dont want to take loan and want my account deleted due to privacy issues
                                  Mar 18, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 15, 2024
                                  mPokket Customer Care's response                                   Our team has spoken to you & we believe your concern has been resolved.
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                                    Rockbud
                                    from Jamshedpur, Jharkhand
                                    May 28, 2022
                                    Sep 22, 2023
                                    This thread was updated on Sep 22, 2023
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                                    Resolved

                                    Address: K7/11 , Telco colony, Near Chinmaya vidyalaya

                                    Sir,
                                    I Nirbhay Kumar customer of mpocket, I have paid all the dues but not updated in my cibil, so u please update and send NOC in my email.

                                    Thank you
                                    +6 photos
                                    Aug 13, 2023
                                    Complaint marked as Resolved 
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                                      Rockbud
                                      from Jamshedpur, Jharkhand
                                      May 28, 2022
                                      Sep 22, 2023
                                      This thread was updated on Sep 22, 2023
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                                      Resolved

                                      Address: K7/11 , Telco colony, Near Chinmaya vidyalaya

                                      Sir,
                                      I Nirbhay Kumar customer of mpocket, I have paid all the dues but not updated in my cibil, so u please update and send NOC in my email
                                      Aug 13, 2023
                                      Complaint marked as Resolved 
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                                      Our team has spoken to you & we believe your concern has been resolved.
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