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4.9
Updated: Nov 24, 2025
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mPokket reviews & complaints page 36

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A
Abhijeet0101
Oct 21, 2022
Feb 8, 2024
This thread was updated on Feb 8, 2024
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On dated 21/10/2022 i was try to take a loan on mpokket and i take f ive type of loan then 2 loan has been credit in bank account but other 3 loan was not credit in my bank account .The amount has been not disbursed yet. Even the mpokket says the amount has been disbursed...please solve this issue
.. immediately

this is the mpokket loan id
MKDCFB63BDID47221969
MK4ACB63B4ID47215644
MKDFDF63DCID47215562


please resolve my issue ...
Mar 10, 2024
Complaint marked as Resolved 
Verified Support
Feb 08, 2024
mPokket Customer Care's response HI Abhijeet,

Our team has spoken to you & we believe your concern has been addressed.
View replies
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Reply
HI Abhijeet,

Our team has spoken to you & we believe your concern has been addressed.
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    A
    Ajinjoy
    from Kollam, Kerala
    Oct 21, 2022
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    I paid all dues.but my account is on hold still now ...credit limit is zero.
    +3 photos
    Aug 19, 2023
    Complaint marked as Resolved 
    My queries is resolved
    View replies
    Please DM us your registered number & we would certainly help you.
    Reply
    Please DM us your registered number & we would certainly help you.
    Reply
    Please DM us your registered number & we would certainly help you.
    Reply
    Please DM us your registered number & we would certainly help you.
    Reply
    Please DM us your registered number & we would certainly help you.
    Reply
    Please DM us your registered number & we would certainly help you.
    Reply
    Hi Ajinjoy,

    Our team has spoken to you & we believe your concern has been addressed.
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      D
      Dinohang Rai
      Oct 18, 2022
      Sep 22, 2023
      This thread was updated on Sep 22, 2023
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      Website: MPokket

      I had taken a loan but the amou t is still not credited
      Jul 17, 2023
      Complaint marked as Resolved 
      View replies
      Please DM us your registered number & we would certainly help you.
      Reply
      Please DM us your registered number & we would certainly help you.
      Reply
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      Reply
      Hi Dinohang Rai,

      Our team has spoken to you & we believe your concern has been addressed.
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        V
        vuritysamuel
        Oct 17, 2022
        Feb 8, 2024
        This thread was updated on Feb 8, 2024
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        Loan Overdue in CIBIL even after payment

        Website: www.mpokket.in

        I am a regular & loyal customer of Mpokket since a long time & have always paid my loans on time and used the app a lot of times. When I recently checked my CIBIL Score, it shows 12 accounts are opened, instead of 3. I have tried to call them, E-Mail them but still no response. Please Help....
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        S
        subhendu568
        from Asansol, West Bengal
        Oct 16, 2022
        Feb 7, 2024
        This thread was updated on Feb 7, 2024
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        Address: Mh3, Banagram Burnpur Hirapur Asansol

        I request you guys It's is worst app don't take loan his take more interest rates and harassing daily I'm talking just 10.000 his asking 23000 just 7 months if you not pay money his send legal notice in ur home ..Every mpocket victims his send legal notice then after you file case against the mpoket to near by cyber crime police station I'm also file case against mpoket sir.i am stduent klinly solved my problem
        Aug 18, 2023
        Complaint marked as Resolved 
        complted
        Verified Support
        Feb 07, 2024
        mPokket Customer Care's response         Hi Subhendu,

        Our team has spoken to you & we believe your concern has been resolved.
        View replies
        Please DM us your registered number & we would certainly help you.
        Reply
        joelthejojo's reply, Nov 1, 2022
        +918891313456
        i lost my job and i am unable to pay my loans. please call me
        Please DM us your registered number & we would certainly help you.
        Reply
        Hi Subhendu,

        Our team has spoken to you & we believe your concern has been resolved.
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          A
          Ajay98
          from Mumbai, Maharashtra
          Oct 15, 2022
          Sep 22, 2023
          This thread was updated on Sep 22, 2023
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          Resolved

          Loan repayment - mpokket

          I got loan from mpokket for Rs 2500 during COVID. Due to covid i was not able to pay so they charged high penalty and interest. They stole my Contacts from my phone and send messages to all my contacts that I defaulted loan and also called them. I keep on receiving calls and legal notices. I tried to dropping mail for mpokket customer care for setllement but they are not responding to my mails.
          Email ticket I'd - 5874247...
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          V
          Vinod1990
          from Pune, Maharashtra
          Oct 13, 2022
          Feb 8, 2024
          This thread was updated on Feb 8, 2024
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          Resolved

          I applied loan on mpokket app two times of 1000 Rs.

          Loan approved by mPokket app and all agreement signed off by me.

          But Payment not credit in my account on boths loan.

          Yet loan repaymant date sechudled by mpokket of both loan.

          Fraud doing mpokket.

          Please take action against this firm
          +1 photos
          Mar 10, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 08, 2024
          mPokket Customer Care's response           Hi Vinod1990,

          Please DM us your registered number & we would certainly help you.
          View replies
          Please DM us your registered number & we would certainly help you.
          Reply
          Please DM us your registered number & we would certainly help you.
          Reply
          Hi Vinod1990,

          Please DM us your registered number & we would certainly help you.
          Reply
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            S
            sagarsolanki002
            Oct 12, 2022
            Feb 8, 2024
            This thread was updated on Feb 8, 2024
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            Resolved

            Mpokket Fraud loan showing on my cibil account

            Respected sir, i am Sagar Solanki. on my cibil score shows one unknown loan from Mpokket finance ltd. This loan were not brought by me. someone is using my pan no and creating this issue. because of this I'm facing an issue with my cibil score.
            my cibil score is getting reduced day by day.
            kindly solve this issue.
            im hereby attaching pic of that finance detail.

            Mpokket Financial Services Pvt Ltd
            PERSONAL...
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            M
            Minaal.Soni
            Oct 11, 2022
            Feb 12, 2024
            This thread was updated on Feb 12, 2024
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            Resolved

            A person Priyanshu Dhurve register my number inthe application and all the call or his were transferred to my number and i was frustrated from that so i request the mpokket team to resolve my problem earlier.
            Please remove this number in your portal--[protected]
            Mar 14, 2024
            Complaint marked as Resolved 
            Oct 11, 2022
            Updated by Minaal.Soni             Na
            Oct 11, 2022
            Updated by Minaal.Soni             Na
            Oct 11, 2022
            Updated by Minaal.Soni             Na
            Oct 11, 2022
            Updated by Minaal.Soni             Na
            Verified Support
            Feb 12, 2024
            mPokket Customer Care's response             Hi Minaal,

            Our team has spoken to you & we believe your concern has been resolved.

            Regards,
            Team mPokket.
            View replies
            Hi valued mPokket user, We are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
            Reply
            Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
            Reply
            Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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            Hi Minaal.Soni,

            Our team has spoken to you & we believe your concern has been resolved.
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              V
              Vibhor Pandey
              Oct 10, 2022
              Sep 22, 2023
              This thread was updated on Sep 22, 2023
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              Resolved

              I have taken a loan from mpocket of rupees 10000, but due to job loss, not abled to pay on time, and they put interest charges rs.12000 on my loan amount, before one month I received a call and WhatsApp Message that if I give 12000 instant, they will close my loan account and give me NOC, I have paid but not received NOC, after some time, they started calling to my relatives, and demand balance interest amount from them, it has created very typical situation at my home, at last, I have to pay balance amount to them.this is requested kindly banned this company and take some strict action agenst them.its a totally fraud company, by their this type of harrasment some body can suside. As I am in mentally depression.
              Oct 10, 2022
              Complaint marked as Resolved 
              9163202640 9038800498 7595028250 7595028243 [email protected]
              Oct 10, 2022
              Updated by Vibhor Pandey               Still not resolved
              View replies
              I am a student. I took a loan of 9800 in mpocket. Now they are telling me to pay 23k which is double the amount. I can't pay that much of penalty amount. Please give me a waiver I can clear my due amount it's very huge amount. That much I can't pay amount please help me out.
              Reply
              Hi Vibhor,

              Our team has spoken to you & we believe your concern has been resolved.
              Reply
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                S
                Suraj7982
                Oct 10, 2022
                Feb 12, 2024
                This thread was updated on Feb 12, 2024
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                Resolved

                I paid all my dues ..but my cibil report not even updated...cibil showing that iam not paid my mpokket dues
                Mar 14, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 12, 2024
                mPokket Customer Care's response                 Hi Suraj,

                Our team has spoken to you & we believe your concern has been resolved.

                Regards,
                Team mPokket.
                View replies
                Hi valued mPokket user, We are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
                Reply
                Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
                Reply
                Hi Suraj7982,

                Our team has spoken to you & we believe your concern has been resolved.
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                  A
                  [email protected]
                  Oct 9, 2022
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
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                  Resolved

                  I want to pay only loan amount i didn't want to pay interest amount please help om this
                  Aug 15, 2023
                  Complaint marked as Resolved 
                  View replies
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  Hi Abhidacchu578,

                  Our team has spoken to you & we believe your concern has been resolved.
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                    N
                    NamanKumar1991
                    from Jaipur, Rajasthan
                    Oct 7, 2022
                    Feb 12, 2024
                    This thread was updated on Feb 12, 2024
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                    Resolved

                    Hi Team,

                    I was unable to pay the mpokket loan amount from past few months due to some medical emergency at home.

                    I am getting harassment calls and my family and friends are being contacted, which is against the RBI new policy.

                    I revuest you to waive off the late fee charges and restructure my loan in 12 EMI's or else please good settlement amount as I am not working right now and on sabbatical leaves.

                    Please help me getting this resolved as soon as possible and stop these collection calls as me and my family are already going through alot.

                    Please do the needful or else I will have to file complaint against Mpokket in RBI.

                    You can contact me on my registered number on Whatsapp.

                    Regards
                    Naman Kumar
                    [protected]
                    Mar 14, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 12, 2024
                    mPokket Customer Care's response                     Hi Naman,

                    Our team has spoken to you & we believe your concern has been resolved.

                    Regards,
                    Team mPokket.
                    View replies
                    Hi valued mPokket user, We are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
                    Reply
                    Hi valued mPokket user, We are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
                    Reply
                    Hi Naman,

                    Please DM us your registered number explaining your issue in detail & we would certainly help you.
                    Reply
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                      P
                      Prasad Ovhale
                      from PUNE, Maharashtra
                      Oct 7, 2022
                      Sep 22, 2023
                      This thread was updated on Sep 22, 2023
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                      I have paid two loans today of each Rs 2073 both transaction are completed through me but it was showing server error. And now it was showing retry the payment but money is deducted from my bank account.What should I do? Please solve this issue as soon as possible.

                      1)Loan Id no- MKA74963DAID43712767

                      2) Loan Id no- MKF03263DDID43712675

                      Contact No- [protected]
                      +5 photos
                      Jul 20, 2023
                      Complaint marked as Resolved 
                      My complaint is resolved
                      View replies
                      Our team has spoken to you & we believe your concern has been resolved.
                      Reply
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      Hi Prasad,

                      Our team has spoken to you & we believe your concern has been resolved.
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                        D
                        Dj Vish
                        Oct 6, 2022
                        Feb 12, 2024
                        This thread was updated on Feb 12, 2024
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                        I repayed all my loans and asked for noc and close my account. Mailed to customerservice as well no reply from them.

                        Registerd mail id:[protected]@gmail.com
                        Phone:[protected]
                        Mar 14, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 12, 2024
                        mPokket Customer Care's response                         Hi Vishnu,

                        Our team has spoken to you & we believe your concern has been resolved.

                        Regards,
                        Team mPokket.
                        View replies
                        Hi valued mPokket user, We are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
                        Reply
                        Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
                        Reply
                        Hi Dj Vish,

                        Our team has spoken to you & we believe your concern has been resolved.
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                          A
                          Anipatil
                          from Nanded-Waghala, Maharashtra
                          Oct 5, 2022
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
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                          Resolved

                          Address: No
                          Website: Mpokket. Com

                          My issue is a loan repayment failed but amount is deducted from my account please solve the issue of payment
                          +2 photos
                          Oct 7, 2022
                          Complaint marked as Resolved 
                          Mob 7083213201 email [email protected]
                          View replies
                          Hi Anipatil,

                          Our team has spoken to you & we believe your concern has been resolved.
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                            S
                            Sriram737
                            from Hyderabad, Telangana
                            Oct 5, 2022
                            Feb 12, 2024
                            This thread was updated on Feb 12, 2024
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                            Address: Hyd

                            I have paid all my dues and also not getting any replies from mpokket as i have already mailed them many time but still haven’t got any replies from them it is affecting my credit history please reply as quick as possible
                            Mar 14, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 12, 2024
                            mPokket Customer Care's response                             Hi Sriram,

                            Our team has spoken to you & we believe your concern has been resolved.

                            Regards,
                            Team mPokket.
                            View replies
                            Please DM us your registered number & we would certainly help you.
                            Reply
                            Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
                            Reply
                            Hi Sriram737,

                            Our team has spoken to you & we believe your concern has been resolved.
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                              A
                              Ashutosh Kumar Rai (Ashu)
                              Oct 4, 2022
                              Sep 22, 2023
                              This thread was updated on Sep 22, 2023
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                              Resolved

                              Address: West Bengal

                              I had paid my all loan amount..but it still shows active on my credit score...and continuosly affecting my score kindly resolve it ...and provide me NOC certificate
                              Aug 26, 2023
                              Complaint marked as Resolved 
                              They have resolved my issues
                              Verified Support
                              Aug 25, 2023
                              mPokket Customer Care's response                               Our team has spoken to you & we believe your concern has been resolved hence we would request you to mark your complaint as resolved as your issue has been successfully resolved from our end.
                              Verified Support
                              Sep 22, 2023
                              mPokket Customer Care's response                               Hi Ausotosh,

                              Our team has spoken to you & we believe your concern has been resolved.
                              View replies
                              Please DM us your registered number & we would certainly help you.
                              Reply
                              Our team has spoken to you & we believe your concern has been addressed.
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                                C
                                Capetown1
                                from Ankleshwar, Gujarat
                                Oct 2, 2022
                                Sep 22, 2023
                                This thread was updated on Sep 22, 2023
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                                Resolved

                                Address: 76 Vrindavan Soc near ragini cinema bhadkodra Ankleshwar

                                1) MKB55A621EID36297989
                                2) MKCF9162A7ID36433339
                                3) MKB7F46243ID36446731
                                4) MKF1B162F0ID40105591
                                5) MKE8E6622FID40105682

                                Above loan are already closed . But reflecting active in my cibil report. Kindly update it as a closed on urgent basis.

                                Did payment since 2 months.

                                Don't know what is the issue with Mpokket after so many mails intimation, still they are not updating as a closed status.

                                Kindly help to resolve this.

                                Regards,
                                Deepak Chauhan
                                Jul 30, 2023
                                Complaint marked as Resolved 
                                Resolved
                                Oct 02, 2022
                                Updated by Capetown1                                 I am taking follow up since 2 months. No resolution from Mpokket. Due to this I have suffered a huge loss my home loan case delayed and rejected. Just because of mpocket not given solution on time
                                Kindly help to resolve this and update as a closed status in my cibil credit bureau.
                                Oct 07, 2022
                                Updated by Capetown1                                 Still awaiting for response from mpocket. Not received any solution and response from mpocket.

                                Kindly take further action. Its very urgent case to remove active account from my cibil.
                                As mentioned above Loan Ac numbers.

                                Regards,
                                Deepak Chauhan
                                View replies
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                Our team has spoken to you & we believe your concern has been resolved.
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                                Our team has spoken to you & we believe your concern has been resolved.
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                                Capetown1's [Complaint's author] reply, Jul 30, 2023
                                Resolved
                                Hi Capetown1,

                                Our team has spoken to you & we believe your concern has been resolved.
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                                  harsheyy
                                  Oct 1, 2022
                                  Feb 12, 2024
                                  This thread was updated on Feb 12, 2024
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                                  Resolved

                                  Address: Kolkata
                                  Website: mpokket

                                  I applied for a loan in mpokket, like everyday I expected mpokket to transfer it to my bank account immediately, but that didn't happen. I have been in confusion ever since. Have been seeking help from mpokket services, but none worked. Please look into the matter.
                                  Mar 14, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 12, 2024
                                  mPokket Customer Care's response                                   Hi Harsheyy,

                                  Our team has spoken to you & we believe your concern has been resolved.

                                  Regards,
                                  Team mPokket.
                                  View replies
                                  Please DM us your registered number & we would certainly help you.
                                  Reply
                                  Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
                                  Reply
                                  Hi harsheyy,

                                  Our team has spoken to you & we believe your concern has been resolved.
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