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mPokket Complaints & Reviews

4.9
Updated: Nov 24, 2025
Complaints 1277
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mPokket reviews & complaints page 45

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C
chandan3122
from Patna, Bihar
Apr 11, 2022
Sep 22, 2023
This thread was updated on Sep 22, 2023
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Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar Kolkata Kolkata District West Bengal India 700091

At 16 feb 2022.all cleared my three laon.but the company doesn't update my cibil score. i'm tried alot to contact him .but company doesn't want to resolve this issue. i'm sent so many mail to [protected]@mpokket.com.
and get a replayed mail like i'm working on its take 7 to 10 days but still he didn't. the mPokket company is a scammer he threat innocent people and traps for bad.
..plz help me to resolve this issue and udate may cibil score.
+6 photos
Jul 21, 2023
Complaint marked as Resolved 
After a long days my issues are resolved by mpokket. Mpokket's executives not frequently but he was called me. And he said that it will be resolved soon. And checking after few day days. My lons has closed.aal thanks to consumers complaint team.
Please DM us your registered number & we would certainly help you.
Our team has spoken to you & we believe your concern has been addressed.
Hi Chandan,

Our team has spoken to you & we believe your concern has been resolved.
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    C
    chandan3122
    from Patna, Bihar
    Apr 11, 2022
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar Kolkata Kolkata District West Bengal India 700091

    This company mpokket too much harassing.im clear all my loan and their overdues but still im get a legal notice by mpokket.Is this the way the company operates? how ridiculous job.
    when i took loans from mpokket . the company called me so much spamming calls by their agents and threaten me like for clear your overdues otherwise you will be come in trouble the company took legal action against you.

    I admit that I have been late in clearing the dues but after some days i'm clear all my over dues. Then why did this notice come?,
    this mpokket is totally a scam company they cheating innocent people.
    +1 photos
    Jul 31, 2023
    Complaint marked as Resolved 
    All issue are resolved by mpocket.
    Our team has spoken to you & we believe your concern has been addressed.
    Hi Chandan,

    Our team has spoken to you & we believe your concern has been resolved.
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      4
      40lis
      from Halol, Gujarat
      Apr 9, 2022
      Feb 17, 2024
      This thread was updated on Feb 17, 2024
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      M pokket vale mere sab contect vale ko cll kr rahe he mene unko bola me emi se pay kar dunga pheir bhi man nhi rahe or gandi gandi galiya de rahe he plz help me
      Mar 19, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 17, 2024
      mPokket Customer Care's response
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Hi Sir,

      Our team has spoken to you & we believe your concern has been resolved.
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        S
        Sai Prasad 666
        Apr 9, 2022
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
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        Address: Velpucherla musunuru

        I have already handover the cash on our agent akshay but there are update on my cibile score.
        Please remove on my CIBIL SCORE
        .jalan chemical industry is furd to mpokket there are harassment daily.
        Apr 9, 2022
        Complaint marked as Resolved 
        Mpokket app Mail id : [email protected] Number:6300246184
        We are happy to address and resolve your concern.
        Venu Venkat37's reply, Jul 11, 2022
        I am also facing the same issue. For the payments made in 2019 it is still showing over due which is effecting my cibil score
        Mansoor ali Syed's reply, Jul 20, 2022
        Dear support team,
        I am Syed Mansoor Ali I have cleared all my dues and I want to delete my mpockket account if you could help in this and delete my account it will be very helpful my registered email is [email protected] and Mobile Number: 7989007229. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.

        Regards
        Syed Mansoor Ali
        We are happy to address and resolve your query
        Even I have cleared my dues but it is still showing active while I checked my cbil score. How much time does it take to update
        I have a same problem
        I have already handover the cash on our agent akshay but there are update on my cibile score
        Hi Sai,

        Our team has spoken to you & we believe your concern has been resolved.
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          S
          Sãí Kìrâñ
          Apr 8, 2022
          Feb 17, 2024
          This thread was updated on Feb 17, 2024
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          Hi mpokket team
          This is sai Kiran I want to delete my mpokket account for my privacy concern
          Mar 19, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 17, 2024
          mPokket Customer Care's response
          Please DM us your registered number explaining your issue in detail & we would certainly help you.
          Please DM us your registered number explaining your issue in detail & we would certainly help you.
          Our team has spoken to you & we believe your concern has been resolved.
          Hi Sai Kiran,

          Our team has spoken to you & we believe your concern has been resolved.
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            S
            Shibam00
            from siliguri, West Bengal
            Apr 8, 2022
            Feb 17, 2024
            This thread was updated on Feb 17, 2024
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            Address: Kolkata

            I have submitted two loan requests of Rs.2000 and it's approved and I've received sanction letter also but amount not credited in my bank account. I've mailed a couple of times but no response received from mpokket team. Customer care centre disconnects call automatically stating that agents aru busy.

            Screenshot and sanctioned letter attached for your reference.
            +1 photos
            Mar 19, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 17, 2024
            mPokket Customer Care's response
            Hi Shibam00,

            Our team has spoken to you & we believe your concern has been resolved.

            Regards,
            Team mPokket.
            Our team has spoken to you & we believe your concern has been resolved.
            Our team has spoken to you & we believe your concern has been resolved.
            Hi Shibam00,

            Our team has spoken to you & we believe your concern has been resolved.

            Regards,
            Team mPokket.
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              M
              muskan086
              from NASHIK, Maharashtra
              Apr 5, 2022
              Feb 17, 2024
              This thread was updated on Feb 17, 2024
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              I have requested a loan of Rs.2000 and it's approved I've received a sanction letter also but the amount is not credited to my bank account. I've mailed a couple of times but no response received from mpokket team. The customer care center disconnects call automatically stating that agents are busy.
              Mar 19, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 17, 2024
              mPokket Customer Care's response
              Hi Muskan,

              Our team has spoken to you & we believe your concern has been resolved.

              Regards,
              Team mPokket.
              Our team has spoken to you & we believe your concern has been resolved.
              Hi Muskan,

              Our team has spoken to you & we believe your concern has been resolved.

              Regards,
              Team mPokket.
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                V
                Vish1329
                Apr 5, 2022
                Feb 17, 2024
                This thread was updated on Feb 17, 2024
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                Hello sir/madam, mpokket is claiming that i have taken loan from them even though i have never registered to them or even used their app in my life!! I just recieved my pan card a year ago and when i was checkin my cibil score recently i got to know that mpokket is claiming that iv recieved a loan of 4k from them 2 years ago!! I dont know on what basis they are claiming this! Its affecting my credit score badly! Please do help me out and resolve this issue.
                +2 photos
                Mar 19, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 17, 2024
                mPokket Customer Care's response
                Hi Vish1329,

                Our team has spoken to you & we believe your concern has been resolved.
                Our team has spoken to you & we believe your concern has been resolved.
                Hi Vish1329,

                Our team has spoken to you & we believe your concern has been resolved.
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                  S
                  Sunil kuli
                  Apr 4, 2022
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
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                  On date 4.04.2022 i have requested two 1000 and one 500 total 2500 loan. The app is showing 1500 has been sanction and disbursed out of 2500. But only 500 have been received by me but it is showing 1000 ectra loan disbursex which i have not received yet.
                  +1 photos
                  Jul 30, 2023
                  Complaint marked as Resolved 
                  Our team has spoken to you & we believe your concern has been resolved.
                  Our team has spoken to you & we believe your concern has been resolved.
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                    M
                    Manash27112002
                    from GUWAHATI, Assam
                    Apr 2, 2022
                    Feb 17, 2024
                    This thread was updated on Feb 17, 2024
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                    I had requested for a loan of Rs. 960 on 01-Apr-2022. The loan disbursal status in my app is displayed as ‘Processing’. I request you to please resolve the issue as the amount is not credited to my bank account.

                    Reference Loan ID[protected]
                    +1 photos
                    Mar 19, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 17, 2024
                    mPokket Customer Care's response
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    Please DM us your registered number explaining your issue in detail & we would certainly help you.
                    Our team has spoken to you & we believe your concern has been resolved.
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                      M
                      Manash2711
                      from GUWAHATI, Assam
                      Apr 2, 2022
                      Feb 23, 2024
                      This thread was updated on Feb 23, 2024
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                      Hello,
                      I had requested for a loan of Rs. 960 on 01-Apr-2022. The loan disbursal status in my app is displayed as ‘Processing’. I request you to please resolve the issue as the amount is not credited to my bank account.

                      Reference Loan ID[protected]
                      Mar 25, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 23, 2024
                      mPokket Customer Care's response
                      Our team has spoken to you & we believe your concern has been resolved.
                      Our team has spoken to you & we believe your concern has been resolved.
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                        M
                        Milan2467
                        Apr 2, 2022
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
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                        In my Experian credit report 4 accounts showing active. I already paid the amount and closed the 4 loan accounts but in the report it is showing active & my credit score decreasing because of this problem. Solve this as soon as possible.
                        Account no of the 4 accounts:-
                        1. CR423061B8ID23618750
                        2. CR7F11619BID23618616
                        3. CR91806198ID23619530
                        4. CR91806198ID23619530
                        Oct 23, 2023
                        Complaint marked as Resolved 
                        Verified Support
                        Sep 19, 2023
                        mPokket Customer Care's response
                        Our team has spoken to you & we believe your concern has been resolved.
                        Verified Support
                        Sep 22, 2023
                        mPokket Customer Care's response
                        Our team has spoken to you & we believe your concern has been resolved.
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                          MahtabHL
                          Apr 2, 2022
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
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                          Resolved

                          Loan Amount not credited

                          I have submitted two loan requests of Rs.2000 and it's approved and I've received sanction letter also but amount not credited in my bank account. I've mailed a couple of times but no response received from mpokket team. Customer care centre disconnects call automatically stating that agents aru busy.

                          Screenshot and sanctioned letter attached for your reference....
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                          Bhagat7
                          Mar 31, 2022
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
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                          Resolved

                          Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
                          Website: mpokket.in

                          I requested for 3 loans of 1000 at 1-2 am on 30th March but no loan got credited to my paytm account, Two loans are showing as processed and one is still yet to disburs, I have attached that screenshots. My Registered mobile number is [protected].

                          I asked paytm customer care, they checked and said that no such transactions took place so amount is not credited I want you to please either credit the amount or mark the loan as failed . i have attached the account Statement.

                          I request you to please reply with resolution as I haven't got reply for my previous email to [protected]@mpokket.com so I want them to kindly reply Fast with good resolution I need my money back. My bank account number is[protected] and
                          IFSC code is PYTM0123456.
                          +6 photos
                          Apr 7, 2022
                          Complaint marked as Resolved 
                          Resolved
                          We are happy to address and resolve your concern
                          We are happy to address and resolve your concern
                          Our team has spoken to you & we believe your concern has been resolved.
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                            A
                            akyno1
                            from Lucknow, Uttar Pradesh
                            Mar 31, 2022
                            Sep 22, 2023
                            This thread was updated on Sep 22, 2023
                            Resolved
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                            Resolved

                            Below is my details

                            Abhishek Kumar Yadav
                            [protected]@gmail.com

                            i have paid my all loans, but its still showing outstanding/Pending while checking my Credit score, my credit score going down day by day,

                            Mpokket is fraud, never took loan from them.

                            please do needful.
                            Oct 23, 2023
                            Complaint marked as Resolved 
                            Verified Support
                            Sep 19, 2023
                            mPokket Customer Care's response
                            Our team has spoken to you & we believe your concern has been resolved.
                            Verified Support
                            Sep 22, 2023
                            mPokket Customer Care's response
                            Our team has spoken to you & we believe your concern has been resolved.
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                              Ar.Ashwin
                              Mar 30, 2022
                              Feb 23, 2024
                              This thread was updated on Feb 23, 2024
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                              Resolved

                              Hello,

                              I had requested for a loan of Rs. 960 on 30-Mar-2022. The loan disbursal status in my app is displayed as ‘Disbursed’. I request you to please resolve the issue as the amount is not credited to my bank account.

                              Reference Loan ID[protected]
                              phone - [protected]
                              Feb 23, 2024
                              Complaint marked as Resolved 
                              Issue resolved
                              Verified Support
                              Feb 23, 2024
                              mPokket Customer Care's response
                              Our team has spoken to you & we believe your concern has been resolved.
                              Our team has spoken to you & we believe your concern has been resolved.
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                                A.jay
                                Mar 27, 2022
                                Apr 5, 2024
                                This thread was updated on Apr 5, 2024
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                                Resolved

                                Address: Kolkatta
                                Website: Www.mpokket.com

                                M pokket company me and my contact list daily harrasment and mentally torture daily. I will complaint against in the cybercrime and police or court
                                May 6, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 23, 2024
                                mPokket Customer Care's response
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                Feb 25, 2024
                                Updated by A.jay
                                Dear madam, i have taken a loan of 9000 rupees in an emergency situation and due to some financial problems i was unable to pay at that time.. Now I have enough amount to my total principal amount but with the late fines the loan amount is approx 31000 now.. Please i am requesting to remove the late fines and i can able to pay the due amount. Kindly understand my situation
                                Verified Support
                                Apr 05, 2024
                                mPokket Customer Care's response
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                Our team has spoken to you & we believe your concern has been resolved.
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                                  Sunder Chaitanya
                                  Mar 25, 2022
                                  Feb 23, 2024
                                  This thread was updated on Feb 23, 2024
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                                  Resolved

                                  Deletion of m pokket account

                                  I want to delete my m pokket account permanently...
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                                  Rahul0928
                                  from Jaipur, Rajasthan
                                  Mar 19, 2022
                                  Feb 23, 2024
                                  This thread was updated on Feb 23, 2024
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                                  Resolved

                                  Address: Kolkata

                                  I have taken loans many a times from mPokket and paid the dues before time. However, I lost my job due to pandemic and was unable to clear my loan amount on time and I am suffering with financial issues. Therefore I request mpokket to grant some more time to pay. I am looking for job to clear the dues.

                                  Thanks and regards
                                  Mar 27, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 23, 2024
                                  mPokket Customer Care's response
                                  Our team has spoken to you & we believe your concern has been resolved.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Our team has spoken to you & we believe your concern has been resolved.
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                                    Sukhdev Sah
                                    Mar 19, 2022
                                    Sep 21, 2023
                                    This thread was updated on Sep 21, 2023
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                                    Resolved

                                    Address: Village Hissar District Madhubani Bihar

                                    Unlock my credit limit my credit limit is 0 so and my personal profile is pending and edit my profile so you help me
                                    Oct 22, 2023
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Sep 19, 2023
                                    mPokket Customer Care's response
                                    Our team has spoken to you & we believe your concern has been resolved.
                                    Verified Support
                                    Sep 21, 2023
                                    mPokket Customer Care's response
                                    Hi Sukhdev,

                                    Our team has spoken to you & we believe your concern has been resolved.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Kindly unlock my credit limit
                                    My registered mobile number [protected] please unlock my credit limit
                                    Hii team I'm using mppoket from one years. I took a loan before and due to some financial condition I were unable to pay on time due to which my credit limit got zero . I request you to please increase and unblock my credit limit so that I can take a fresh loan from your application

                                    Thanks and Regards
                                    Phone Number=[protected]
                                    Email= [protected]@gmail.com
                                    Sir m pocket is unbalck [protected] mobile number
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