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mPokket Complaints & Reviews

mpokket.com
4.9
Updated: Nov 24, 2025
Complaints 1278
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1237
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41
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mPokket reviews & complaints page 44

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A
Abhi1721
from Visakhapatnam, Andhra Pradesh
May 25, 2022
Feb 15, 2024
This thread was updated on Feb 15, 2024
Resolved
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I took 10k in mPokket but they are asking to pay 20k now please help us sir
Mar 18, 2024
Complaint marked as Resolved 
Verified Support
Feb 15, 2024
mPokket Customer Care's response Please DM us your registered number & we would certainly help you.
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Please DM us your registered number & we would certainly help you.
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Please DM us your registered number & we would certainly help you.
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Our team has spoken to you & we believe your concern has been resolved.
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    A
    Arnav Aryan
    May 21, 2022
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    I paid 196 as a loan extension amount for a loan due on 20th may but that does not reflect on the aap .on top of it I am being charged 16 rs per day additional charge.
    Jul 21, 2023
    Complaint marked as Resolved 
    M pocket executive reached out to me my complaint is resolved .
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      A
      Abhay [email protected]
      May 20, 2022
      Feb 23, 2024
      This thread was updated on Feb 23, 2024
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      Resolved

      Borrow limit is zero

      Address: bihar patna

      My registration number [protected]
      and my registered email [protected]@gmail.com i take a loan₹2000 thausand but i repayment after 2 hour ₹1581 i mistake his time not repay just i was no known before take loan ₹10k limit but i repayment after ₹00 so you can help me please I need a money...
      +3 photos
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      25 found this helpful
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      M
      Mikebayal
      May 20, 2022
      Sep 22, 2023
      This thread was updated on Sep 22, 2023
      Resolved
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      Resolved

      MPokket registration number change

      I lost my registered mPokket mobile number and now mPokket is harrasing my contacts by calling them everyday,
      I have called their customer care number to change my phone number but everytime I get the same message that their executives are currently busy?
      What should I do can i file complaint against them for harrasing my contacts?...
      Helpful
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      7 found this helpful
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      D
      Devirama
      May 17, 2022
      Feb 15, 2024
      This thread was updated on Feb 15, 2024
      Resolved
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      Resolved

      I requested loan its shows disbursed but till now I didnt receive amount
      Mar 18, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 15, 2024
      mPokket Customer Care's response       Our team has spoken to you & we believe your concern has been resolved.
      View replies
      Please DM us your registered number & we would certainly help you.
      Reply
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      Reply
      Hi Sir,

      Our team has spoken to you & we believe your concern has been resolved.
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        Y
        Yagnapyb
        May 14, 2022
        Mar 27, 2024
        This thread was updated on Mar 27, 2024
        Resolved
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        Resolved

        I taken loan in 2021 .. now they make a double amount than the actual amount.. i take 10000. Now they are asking 22000 .. i can pay that much amount. .. with out listening my words in calls they send the notice. I just want to pay actual amount with intrest .. otherwise I also go legally... By make cyber repost against this
        Apr 30, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 15, 2024
        mPokket Customer Care's response         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        Feb 15, 2024
        Updated by Yagnapyb         Why you guys always lieing on customers. On feb 15 2024 you pinged me on WhatsApp and i responded to you
        But you mentioned that i was not in touch. No.1 fraud finance company in india.
        Verified Support
        Mar 27, 2024
        mPokket Customer Care's response         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        View replies
        Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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        Hi Sir,

        Our team has spoken to you & we believe your concern has been resolved.
        Reply
        Why you guys always lieing on customers. On feb 15 2024 you pinged me on WhatsApp and i responded to you
        But you mentioned that i was not in touch. No.1 fraud finance company in india.
        Reply
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          R
          Ranjith005
          May 13, 2022
          Feb 15, 2024
          This thread was updated on Feb 15, 2024
          Resolved
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          Resolved

          Address: 560021 , Banglore

          Due to medical issues i couldn't repay the loan which i have took on mpokket ie Rs 8000 and now the mpokket is asking me to repay Rs16000/- if i could have been hospitalized i would have paid my dues on time please resolve this issue
          Please find the img proof down below
          +1 photos
          Mar 18, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 15, 2024
          mPokket Customer Care's response           We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          View replies
          Please DM us your registered number & we would certainly help you.
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          Please DM us your registered number & we would certainly help you.
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          Hi Ranjith,

          Our team has spoken to you & we believe your concern has been resolved.
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            V
            Vartik Chauhan
            May 10, 2022
            Sep 22, 2023
            This thread was updated on Sep 22, 2023
            Resolved
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            Resolved

            I have been your user from last 2 years, yet after paying the loan they have blocked my account borrowing limit.
            Neither there consumer care number is reachable.
            Why this company doesn't have any working regulations.
            They are charging so much amount of fine, yet when it comes to service they hold there step back.
            Kindly increase my borrowing limit as soon as you can.
            Aug 14, 2023
            Complaint marked as Resolved 
            Satisfied
            View replies
            Please DM us your registered number & we would certainly help you.
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            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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            Hi Vartik,

            Our team has spoken to you & we believe your concern has been resolved.
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              H
              hack2hell
              May 10, 2022
              Feb 15, 2024
              This thread was updated on Feb 15, 2024
              Resolved
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              Resolved

              You took all of my documents but not providing me loan . I want my data back. Either update my account or delete my data from your database Now …….
              Mar 18, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 15, 2024
              mPokket Customer Care's response               Our team has spoken to you & we believe your concern has been resolved.
              View replies
              Please DM us your registered number & we would certainly help you.
              Reply
              Please DM us your registered number & we would certainly help you.
              Reply
              Please DM us your registered number & we would certainly help you.
              Reply
              Hi Sir,

              Our team has spoken to you & we believe your concern has been resolved.
              Reply
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                N
                Nikusss
                May 10, 2022
                Feb 23, 2024
                This thread was updated on Feb 23, 2024
                Resolved
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                Resolved

                This company mpokket is claiming an amount of 20500 from me And continuous threating my contacts and me over calls i started feelin depressed from them please take this into consideration.
                Mar 26, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 23, 2024
                mPokket Customer Care's response                 Please DM us your registered number & we would certainly help you.
                View replies
                Please DM us your registered number & we would certainly help you.
                Reply
                Please DM us your registered number & we would certainly help you.
                Reply
                Please DM us your registered number & we would certainly help you.
                Reply
                Hi Sir,

                Our team has spoken to you & we believe your concern has been resolved.
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                  U
                  Ujwal Chinnu
                  May 8, 2022
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
                  Resolved
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                  Resolved

                  I have applied for 4 loans of Rs 2000 each of which two loans were credited into my account instantly while the other two hasn't not been credited into my account yet. I have even mailed my bank statement to company service also . I am constantly trying to contact their customer care number which is not getting connected. The loan number of all loans i took on same day is as follows
                  MKBFC662AFID35204080, MK4F3E6220ID35204075, MK697D620DID[protected]it has been credited),
                  MK5F6562FBID[protected]it has been credited)
                  The other two is not been credited but in app its showing its been credited please help me to resolve the issue please i have attached bank statement screenshot
                  +1 photos
                  May 10, 2022
                  Complaint marked as Resolved 
                  Mail the bank statement loan number for mpoket customer care repeatedly mail them asking about updates
                  May 10, 2022
                  Updated by Ujwal Chinnu                   Issue is resolved
                  View replies
                  Please help me I have also applied a loan and in mpokket app it shows disbursed but in I didn't received in my account
                  Reply
                  Please DM us your registered number & we would certainly help you.
                  Reply
                  Ayushman Bhadouria's reply, Jun 7, 2022
                  I'm facing the same issue.
                  Please DM us your registered number & we would certainly help you.
                  Reply
                  Hi Ujwal,

                  Our team has spoken to you & we believe your concern has been resolved.
                  Reply
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                    L
                    Lokhinath Rabha
                    May 6, 2022
                    Feb 23, 2024
                    This thread was updated on Feb 23, 2024
                    Resolved
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                    Resolved

                    I have paid all my overdue and all my loans taken and when I ask to provide me NOC they’re not providing me
                    Please help I need NDC or NOC
                    Mar 27, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 23, 2024
                    mPokket Customer Care's response                     Hi Lokhi,

                    Our team has spoken to you & we believe your concern has been resolved.

                    Thanks & regards,
                    Team mPokket
                    View replies
                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    Hi Sir,

                    Our team has spoken to you & we believe your concern has been resolved.
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                      A
                      Abhishek0730
                      May 5, 2022
                      Feb 23, 2024
                      This thread was updated on Feb 23, 2024
                      Resolved
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                      Resolved

                      I paid all my dues ..but my cibil report not even updated...cibil showing that iam not paid my mpokket dues
                      Mar 27, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 23, 2024
                      mPokket Customer Care's response                       Please DM us your registered number & we would certainly help you.
                      View replies
                      Please DM us your registered number & we would certainly help you.
                      Reply
                      Please DM us your registered number & we would certainly help you.
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                      Please DM us your registered number & we would certainly help you.
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                      Hi Abhishek,

                      Our team has spoken to you & we believe your concern has been resolved.
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                        S
                        Shahrukh sarkar
                        from Delhi, Delhi
                        May 2, 2022
                        Feb 23, 2024
                        This thread was updated on Feb 23, 2024
                        Resolved
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                        Resolved

                        Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                        Sir I was hospitalized.. I met an accident and lost my number and phone that's why can't pay on time.. You are charging me 1130 Rupees... I am student.. Please help me out
                        Mar 27, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 23, 2024
                        mPokket Customer Care's response                         Please DM us your registered number & we would certainly help you.
                        View replies
                        Please DM us your registered number & we would certainly help you.
                        Reply
                        Please DM us your registered number & we would certainly help you.
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                        Please DM us your registered number & we would certainly help you.
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                        Hi Shahrukh,

                        Our team has spoken to you & we believe your concern has been resolved.
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                          S
                          Spandandey99
                          from Kolkata, West Bengal
                          May 2, 2022
                          Sep 22, 2023
                          This thread was updated on Sep 22, 2023
                          Resolved
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                          Resolved

                          I tried to repay the amount of Rs.2360 due date on 28thApril22, the amount was debited from my bank account but the repayment of load showed failed, hence i tried again and repayed. But my first try amount has still not refunded prior 72hrs. Please take immediate action and process the refund as being a student that amount of money is a big deal.
                          Jul 22, 2023
                          Complaint marked as Resolved 
                          The money was refunded back within few working days so it was fine
                          View replies
                          Please DM us your registered number & we would certainly help you.
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                          Spandandey99's [Complaint's author] reply, May 7, 2022
                          SPANDAN DEY
                          9731901756
                          Please DM us your registered number & we would certainly help you.
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                          Our team has spoken to you & we believe your concern has been resolved.
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                          Our team has spoken to you & we believe your concern has been resolved.
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                          Hi Spandan,

                          Our team has spoken to you & we believe your concern has been resolved.
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                          1 found this helpful
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                            M
                            Mayur333
                            from Manmad, Maharashtra
                            Apr 26, 2022
                            Feb 23, 2024
                            This thread was updated on Feb 23, 2024
                            Resolved
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                            Resolved

                            Address: PS srijan corporete park, unit 1204 sector V, kolkata-700091

                            I have given them their money But it is not correcting my CIBIL score Gave me half an hour's time but it's been 20 days you take strictest action against them And yes, till I had not given their money, then I was harassed by calling me
                            +1 photos
                            Mar 27, 2024
                            Complaint marked as Resolved 
                            Apr 26, 2022
                            Updated by Mayur333                             I have given them their money But it is not correcting my CIBIL score Gave me half an hour's time but it's been 20 days you take strictest action against them And yes, till I had not given their money, then I was harassed by calling me
                            Verified Support
                            Feb 23, 2024
                            mPokket Customer Care's response                             We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            View replies
                            Please DM us your registered number & we would certainly help you.
                            Reply
                            Please DM us your registered number & we would certainly help you.
                            Reply
                            Please DM us your registered number & we would certainly help you.
                            Reply
                            Hi Mayur,

                            Our team has spoken to you & we believe your concern has been resolved.
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                              V
                              Vishal8157
                              Apr 24, 2022
                              Feb 23, 2024
                              This thread was updated on Feb 23, 2024
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                              Resolved

                              I can't borrow loan it's showing account exists i had add my account to other account but it get falled because of name so i take account in my name and all but now it's showing account exists please help
                              Mar 27, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 23, 2024
                              mPokket Customer Care's response                               Our team has spoken to you & we believe your concern has been resolved.
                              View replies
                              Please DM us your registered number & we would certainly help you.
                              Reply
                              Please DM us your registered number & we would certainly help you.
                              Reply
                              Please DM us your registered number & we would certainly help you.
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                              Hi Vishal,

                              Our team has spoken to you & we believe your concern has been resolved.
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                                S
                                Skch7
                                Apr 23, 2022
                                Feb 23, 2024
                                This thread was updated on Feb 23, 2024
                                Resolved
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                                Resolved

                                My mobile number is [protected], recently I changed my mobile to redmi 6a to redmi 10s while I Subbimitted change of primary device Mpokket the device is not changing
                                Mar 26, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 23, 2024
                                mPokket Customer Care's response                                 Our team has spoken to you & we believe your concern has been resolved.
                                View replies
                                Please DM us your registered number & we would certainly help you.
                                Reply
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                Reply
                                Hi Sir,

                                Our team has spoken to you & we believe your concern has been resolved.
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                                  S
                                  SkSingh78
                                  from Pune, Maharashtra
                                  Apr 15, 2022
                                  Feb 23, 2024
                                  This thread was updated on Feb 23, 2024
                                  Resolved
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                                  Resolved

                                  I have already completed all repayments but still it's showing in cibil as active and didn't got noc also.

                                  So Please update cibil as soon as possible and provide noc also as I have other financial needs.

                                  Mob.- [protected]
                                  Email- [protected]@gmail.com
                                  Mar 27, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 23, 2024
                                  mPokket Customer Care's response                                   Our team has spoken to you & we believe your concern has been resolved.
                                  View replies
                                  Please DM us your registered number & we would certainly help you.
                                  Reply
                                  Please DM us your registered number & we would certainly help you.
                                  Reply
                                  Hi Shaik,

                                  Our team has spoken to you & we believe your concern has been resolved.
                                  Reply
                                  Helpful
                                  1 other people found this review helpful
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                                    S
                                    Srikanth2707
                                    from Hyderabad, Telangana
                                    Apr 14, 2022
                                    Sep 22, 2023
                                    This thread was updated on Sep 22, 2023
                                    Resolved
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                                    Resolved

                                    I am not able to close my Loan Account. I have paid all my dues and tried to contact customer service a lot of times for the closure of Account but there is no reply. Help me with the process.
                                    Thank you
                                    Jul 26, 2023
                                    Complaint marked as Resolved 
                                    My account is removed now
                                    View replies
                                    Please DM us your registered number & we would certainly help you.
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                                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                    Our team has spoken to you & we believe your concern has been resolved.
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                                    Our team has spoken to you & we believe your concern has been resolved.
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                                    Yes, my account is closed now. Will the CIBIL record of all the loan transactions be removed too? There are 50+ loan accounts from Mpokket showing in my CIBIL report.
                                    Reply
                                    Hi Srikant,

                                    Our team has spoken to you & we believe your concern has been resolved.
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                                    1 other people found this review helpful
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