Claimed

mPokket Complaints & Reviews

mpokket.com

4.9

Updated: Nov 24, 2025

Complaints 1277

Resolved

1235

Unresolved

42

Amazing! 🤩 It’s great to see how mPokket is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. mPokket’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.

Complaints

Contacts

File a complaint to mPokket

Having problems with mPokket?

File a complaint and get it resolved by mPokket customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

mPokket

mPokket reviews & complaints page 11

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Maybright Ventures Private Limited

[protected]
+91-[protected]
i have to some loan issued to Mpokket before some month's.
but today was Mpokket Recovery Team Continue call msg me and my family member's i have requested to give me some time i have pay all Loan part payment. please see and resolve this problem.
thank you
recovery team number
+91-[protected]
Name - Tiger for (Mpokket Agent)

Jan 3, 2024

Complaint marked as Resolved

PROBLEM IS RESOLVED

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Ram,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 3, 2024

Verified Support

Hi Ram,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mpokket

Website: Mpokket

Mpokket not closed loan & Show Mpokket paid loan amount my cibil not replay and closed I am talk every time very bad service Mpokket. I am attract paid loan and cabil report photos ....

+26 photos

Helpful

Found this helpful?

I am hereby attatching list of my closed loan ac. kindly report to cibil department inmmediately otherwise i will make complaint against you to RBI, CM helpline and RTI department...please find list

1. MPOKKETFIN Personal Loan no. MK2A576540ID83213923

2. MPOKKETFIN Personal Loan no. MK36216592ID83232661

3. MPOKKETFIN Personal Loan no. MKEC51A65D2ID83209731

4. MPOKKETFIN Personal Loan no. MKE24E464FBID79682869

5. MPOKKETFIN Personal Loan no. MKE3B8C64BDID79685089

6. MPOKKETFIN Personal Loan no. MKEB9E66400ID79685198

7. MPOKKETFIN Personal Loan no. MKE221F64D4ID73119348

Mar 9, 2024

Complaint marked as Resolved

Verified Support

Feb 07, 2024

mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Suman,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 17, 2024

Verified Support

Hi Suman,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I already clear my loan amnt and now no loan is active ...but still from ur side no NOC has been issued ...nor no update in CIBIL TOO.its my humble request to please issue me NOC TO MY GMAIL ID [protected]@gmail.com and also update in CIBIL ...otherwise I'm forwarding this complain to RBI ALSO...

Feb 1, 2024

Complaint marked as Resolved

Solved

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 1, 2024

Verified Support

Hi kamalflc2023,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

kamalflc2023's [Complaint's author] reply, Feb 1, 2024

Solved

K

kamalflc2023

Jan 25, 2024

Happy

Helpful

2 other people found this review helpful

2 found this helpful

2 Comments

Post your Comment

Comment Guidelines

I already paid loan amnt but still not received NOC FROM MPOKKET, hence requesting you to please issue me a NOC from ur side...

Feb 1, 2024

Complaint marked as Resolved

Solved

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 1, 2024

Verified Support

Hi kamalflc2023,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

kamalflc2023's [Complaint's author] reply, Feb 1, 2024

Solved

mPokket Customer Care

from Kolkata, West Bengal

Jan 1, 2024

Verified Support

Hi kamalflc2023,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

I am already my bank account add please kindly my bank account delete my bank[protected]

Mar 10, 2024

Complaint marked as Resolved

Verified Support

Feb 07, 2024

mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Verified Support

Feb 08, 2024

mPokket Customer Care's response Hi Arockiya,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 1, 2024

Verified Support

Hi kamalflc2023,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Jan 1, 2024

Verified Support

Hi Arockiya,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Hello MPocket, I am Vaibhav Gutte and I have taken a loan from your company. I have successfully repayed all the loan amount, yet I haven't received my NOC. I want my NOC and clearance of outstanding amount from my CIBIL score as it is affecting my other processes. I hope it will be resolved as soon as possible.

Dec 22, 2023

Complaint marked as Resolved

I have received NDC certificate and my query has been resolved.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Dec 22, 2023

Verified Support

Hi Vaibhav,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

Regards,
Team mPokket.

A

Anurupa Majumder

Jan 10, 2024

I have paid my loan on mpokket but has not yet received NOC. Need thr NOC as soon as possible becaise it is obstracting my other bank processes

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Hey this side abhijeet i have uploaded all the details in mopokket and after i click on get offers or complete it shows me something went wrong why is this jappening

Jan 26, 2024

Complaint marked as Resolved

Pathetic services the even call u on holidays dudes get some jobs plz

View replies

mPokket Customer Care

from Kolkata, West Bengal

Dec 23, 2023

Verified Support

Hi Abhijeet,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Jan 17, 2024

Verified Support

Hi Abhijeet,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

Helpful

2 other people found this review helpful

2 found this helpful

2 Comments

Post your Comment

Comment Guidelines

I have cleared all my pending dues. I am yet to receive my NOC. Also I have requested to close my account. I have sent mail to their customer support regarding both but no response from their side.

Dec 27, 2023

Complaint marked as Resolved

The customer support have contacted me and the started the process.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Dec 23, 2023

Verified Support

Hi Ashish,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Dec 27, 2023

Verified Support

Hi Ashish,

Our team has spoken to you & we believe your concern has been resolved. Aside, we have shared No Due Certificate on your registered mail id.

Regards,
Team mPokket.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

My ref number is 18878743... My loan due is today but the app is not loading... Kindly send the link for loan extension..

Dec 22, 2023

Complaint marked as Resolved

Resolved

View replies

mPokket Customer Care

from Kolkata, West Bengal

Dec 22, 2023

Verified Support

Hi Swathika,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

S

Swathika A

Dec 22, 2023

My issue is resolved

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Dear Mpokket Team,

I have a Mpokket account in your database with the name ……………., and the email address connected to the Mpokket account is ………………..

Meanwhile, I have decided not to use the Mpokket account again for any reason. Therefore, I request that you kindly delete my Mpokket account from your database and clear all notifications.

Your Name Gayam Lohith Reddy

Email Account: [protected]@gmail.com

Phone Number:[protected]

Dec 22, 2023

Complaint marked as Resolved

They have done well

View replies

mPokket Customer Care

from Kolkata, West Bengal

Dec 22, 2023

Verified Support

Hi Gayam,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Dec 22, 2023

Verified Support

Hi Gayam,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: OLD PAHARGAON,Port Blair

Kindly provide me NOC for these following loans below.
Contact me as soon as possible [protected]

MKA5E06038ID18743444
MK9E396076ID18743428
CR7D436039ID18743010
CR5B0060D2ID17832345
CR10856093ID18762655

+1 photos

Jan 17, 2024

Complaint marked as Resolved

View replies

mPokket Customer Care

from Kolkata, West Bengal

Dec 23, 2023

Verified Support

Hi Abhijit,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Dec 23, 2023

Verified Support

Hi Abhijit,

Please may you be updated that we have shared the No Due Certificate on your registered email id. Aside, we will request you to mark the raised concern as resolved on the portal.

Regards,
Team mPokket.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: OLD PAHARGAON,Port Blair

Kindly provide me NOC for these following loans below.
My contact no. Is [protected]

MKA5E06038ID18743444
MK9E396076ID18743428
CR7D436039ID18743010
CR5B0060D2ID17832345
CR10856093ID18762655

+1 photos

Jan 17, 2024

Complaint marked as Resolved

View replies

mPokket Customer Care

from Kolkata, West Bengal

Dec 23, 2023

Verified Support

Hi Abhijit,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Dec 23, 2023

Verified Support

Hi Abhijit,

Please may you be updated that we have shared the No Due Certificate on your registered email id. Aside, we will request you to mark the raised concern as resolved on the portal.

Regards,
Team mPokket.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Dear Mpokket team,

I've cleared all my dues with the interest levied and there are no active loans on my name in Mpokket. I've observed that loans are still showing active on my name in CIBIL. Hereby requesting you to provide me the NOC ( No due certificate) and update the CIBIL report. Also, I've received the repayment receipt from your end for all the cleared loans. My email id is [protected]@gmail.com

+2 photos

Mar 9, 2024

Complaint marked as Resolved

Verified Support

Feb 07, 2024

mPokket Customer Care's response Hi Pavan,

During our telephonic conversation, we have shared the appropriate information regarding your related concern. Aside, you have been already provided with No Due Certificate.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Dec 27, 2023

Verified Support

Hi Pavan,

During our telephonic conversation, we have shared the appropriate information regarding your related concern. Aside, you have been already provided with No Due Certificate.

Regards,
Team mPokket.

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Address: Obula devara cheruvu

Respected Sir/Madam
Respectfully, I beg to state that, I am DERANGULA VINAY, My Aadhar No:[[protected]] Pan No:CRSPV0909C And My DOB:25th SEPTEMBER 2005 My Mobile No:[[protected]] And My Email Id: [protected]@gmail.com .I want to say you that now i am facing the problem, Problem is my mpocket profile is locked and now i can't pick a loan from mpocket, But i have already paid the loan on time . i have no mistake so please sir accept my request and resolve my problem.
Thanking you
Yours faithfully User

+1 photos

Mar 10, 2024

Complaint marked as Resolved

Verified Support

Feb 08, 2024

mPokket Customer Care's response Hi Vinay,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 15, 2024

Verified Support

Hi Vinay,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Kadiri saida puram

My profile has been blocked due to inconsistencies so I please unblock my profile.
I'll don't repeat it again so please provide me a ticket.
I have less time to pay my rent so please...
Provide me a chance...

Mar 10, 2024

Complaint marked as Resolved

Verified Support

Feb 08, 2024

mPokket Customer Care's response Hi Vinay,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 15, 2024

Verified Support

Hi Vinay,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Team mpokket,
I have cleared my loans. i have repayed every loan and i have sent a mail to the mpokket support team regarding NOC . I still didn’t get my NOC and they have not been updated in my cibil . Its been more than 3 months i have closed my loan. But it has been not updated.
Regards,
[protected]@gmail.com

Feb 20, 2024

Complaint marked as Resolved

‪+91 91 471 861 72‬ ‪+91 91 471 861 07‬ They contacted me regarding the issue and i have explained them regarding the issue clearly. And I asked them to update in cibil website too and they did as the same I requested and I am marking it as resolved now.but its taking too long from mpokket.

Verified Support

Feb 08, 2024

mPokket Customer Care's response Hi Nikhil,

Our team has spoken to you & we believe your concern has been addressed. Therefore, we would request you to mark the raised concern as resolved.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Dec 23, 2023

Verified Support

Hi Nikhil,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

Nikhil@2306's [Complaint's author] reply, Feb 2, 2024

8978739974

mPokket Customer Care

from Kolkata, West Bengal

Feb 1, 2024

Verified Support

Hi Nikhil,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Feb 3, 2024

Verified Support

Hi Nikhil,

Our team has spoken to you & we believe your concern has been addressed. Aside, we have provided No Due Certificate on your registered mail id.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Feb 5, 2024

Verified Support

Hi Nikhil,

Our team has spoken to you & we believe your concern has been addressed. Therefore, we would request you to mark the raised concern as resolved.

Regards,
Team mPokket.

Helpful

1 other people found this review helpful

1 found this helpful

4 Comments

Post your Comment

Comment Guidelines

Address: Obula devara cheruvu

How to unlock my profile please help me fast...

+1 photos

Mar 10, 2024

Complaint marked as Resolved

Verified Support

Feb 08, 2024

mPokket Customer Care's response Hi Vinay,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 15, 2024

Verified Support

Hi Vinay,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

mPokket Customer Care

from Kolkata, West Bengal

Feb 1, 2024

Verified Support

Hi Vinay,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Kindly provide me my noc

Mar 10, 2024

Complaint marked as Resolved

Verified Support

Feb 08, 2024

mPokket Customer Care's response Hi Suman,

Thanks for your confirmation & we believe your concern has been resolved.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Jan 15, 2024

Verified Support

Hi Suman,

Our team has spoken to you & we believe your concern has been addressed.

Regards,
Team mPokket.

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

I took loan from mpokket of 13000/- I use to repay EMI on time that too huge amount of interest . Now I couldn't able to pay because I'm not making any money though I'm jobless . But they are calling me and harassing me daily .. some time I don't pick their call but they keep on calling .

Mar 10, 2024

Complaint marked as Resolved

Verified Support

Feb 08, 2024

mPokket Customer Care's response Hi database,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

View replies

mPokket Customer Care

from Kolkata, West Bengal

Dec 14, 2023

Verified Support

Hi database,

Please DM us your registered number & we would certainly help you.

Regards,
Team mPokket.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines