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[Resolved]  Mpokket — Not updated my paid loan status and closed account status in cibil beuro and worst customer support

Address:Mellacheruvu

You are informed about all my loan payments, currently none are outstanding but in the loans of April account number/loan number CR96D860CFID16809730 august with account number/loan number CR8E296179ID21478547, September 2021 account number/loan number CR21B6611AID21254325 and CR339561BDID21395511, is paid but shown like overdue,
all loan accounts are actively showing in my credit report So for this reason I am finding it difficulty to apply any loan and my cibil score getting down day by day.

already requested to provide NOC but not positive response for company side.

Regards
Narendar Reddy Keesara
naren.[protected]@gmail.com
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Mar 10, 2024
Complaint marked as Resolved 
Verified Support
Feb 08, 2024
mPokket Customer Care's response Hi Narendra,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.
Complaint comments 
7 Comments

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"We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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Our team has spoken to you & we believe your concern has been addressed.
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Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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Hi Narendra,

Our team has spoken to you & we believe your concern has been resolved.
Reply

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    +91 33 6645 2400
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    PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091
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