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mpokket.com
4.9
Updated: Nov 24, 2025
Complaints 1277
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1235
Unresolved
42
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mPokket reviews & complaints page 29

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A
Ashimnama
Mar 22, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
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Address: South matabari udaipur gomati tripura

Sir
Mpokket provide me 11000 Rs loan
Some financial problems I was not to pay any amount of money
Now total amount is 23000 Rs
But I don't have enough money to puy loan
I have 14000 Rs
Elegiable to puy loan please settle my account
But not partial payment or part payment only close account
Mar 22, 2023
Complaint marked as Resolved 
Hi, Read the legal notice https://mpkt.to/MVGX47s93s regarding your loan of Rs 23680, overdue by 239 days. Click https://mpkt.to/MVGXisHfH8 to pay now, else we will have to contact your parents & references with their consent for assistance. Call/WhatsApp@9073031062 -mPokket
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Even I have paid all loans but not reflecting in my account very worst app I will file a complaint against u
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    A
    Akshay sharma 1
    from Dalsingh Sarai, Bihar
    Mar 21, 2023
    May 29, 2024
    This thread was updated on May 29, 2024
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    Address: Kolkata

    They took loan on my behalf and after I open the app it charging high penality I can may the amount but the penality is worst also I got scammed by mpokket employees he took 10000 came to home and threaten me
    They do not reply to mail

    WORST COMPANY
    +4 photos
    Aug 21, 2023
    Complaint marked as Resolved 
    The agreed to take less amount which is 16000 and agreed for a date as well
    May 29, 2024
    Updated by Akshay sharma 1     They still not closed the account which caused bad cibil score they are the real devils
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    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    Reply
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    Reply
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    Reply
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    Reply
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    Reply
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    Reply
    Our team has spoken to you & we believe your concern has been addressed.
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    Hi Akshay,

    Our team has spoken to you & we believe your concern has been resolved.
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      M
      Mk0009
      Mar 21, 2023
      Sep 22, 2023
      This thread was updated on Sep 22, 2023
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      Address: Ward Nunber 20 Kati Ghati Mandideep Bhopal Madhya pradesh

      Name :- Kadir Ansari
      Mobile Number :- [protected]

      I have Closed 7 Account On 9th March 2023
      I have paid 12000 from the Mpocket app
      And I have Closed my all Account
      Problem is that Accounts are still showing on my cibil bearau portal
      So I humble request to you Please Remove My loan Account On Cibil Bearau
      I have paid all money and I have paid all loan amount
      Please Remove These Accounts om cibil bearau because it is still impacted my Cibil score
      Aug 20, 2023
      Complaint marked as Resolved 
      Issue Resolved
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      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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      Issue Resolved
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      HI Mk009,

      Our team has spoken to you & we believe your concern has been resolved.
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        D
        Dileep1277
        from Markapur, Andhra Pradesh
        Mar 17, 2023
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
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        Address: Markapur

        I sent soo many mails regarding to the deletion of my account but they are not responding please help me to delete my Mpocket account permanently
        Aug 4, 2023
        Complaint marked as Resolved 
        Resolved
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        Hi Dileep,

        Our team has spoken to you & we believe your concern has been resolved.
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          U
          u115036
          from bathinda, Punjab
          Mar 13, 2023
          Feb 8, 2024
          This thread was updated on Feb 8, 2024
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          Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

          Mene apne saare loan pay ker diye hai per m pocket walo ne na hi mere loan closed kiye hai na hi cibil se mere loan close kare hai or na hi muje noc de rahe hai or bahut batameeji se bt ker rahe hai noc magne per please muje m pocket walo se noc provide karwai jaye or mere cibil se loan closed karwaye jaye
          mera mobile no [protected] hai
          name neha saxena hai
          Mar 10, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 08, 2024
          mPokket Customer Care's response           Hi u110536,

          Our team has spoken to you & we believe your concern has been resolved.

          Regards,
          Team mPokket.
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          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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          Hi u110536,

          Our team has spoken to you & we believe your concern has been resolved.

          Regards,
          Team mPokket.
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            D
            Dheeraj_7
            from Bengaluru, Karnataka
            Mar 13, 2023
            Sep 22, 2023
            This thread was updated on Sep 22, 2023
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            Mpokket is calling my contacts which is not accepting though i have spoken about my situation to customer care. My mpokket has been due for a while due to financial situation I'm unable to pay because the overdue amount is very much high. i have told the same thing but yet they send calls and messages to my contacts
            Aug 6, 2023
            Complaint marked as Resolved 
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            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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            Hi Dheeraj,

            Our team has spoken to you & we believe your concern has been resolved.
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              schn786
              Mar 12, 2023
              Feb 8, 2024
              This thread was updated on Feb 8, 2024
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              I took the loan from mpokket last year 10k due to financial problem(job lost) i failed to repay the loan amount including other nbfc but other nbfc waived off my penalty and i cleared my dues . Now my loan amount with penalty is 25000 I requested customer support to waive off the penalty but they didn't do anything. So I kindly request mpokket to waive off the penalty so that I can repay your loan. I can be reached at this email address [protected]@gmail.com.
              Mar 10, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 08, 2024
              mPokket Customer Care's response               Hi schn786,

              Our team has spoken to you & we believe your concern has been resolved.

              Regards,
              Team mPokket.
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              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
              Reply
              Hi Sachin,

              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
              Reply
              Hi schn786,

              Our team has spoken to you & we believe your concern has been resolved.

              Regards,
              Team mPokket.
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                L
                Lokesh Bairwa
                Mar 11, 2023
                Sep 22, 2023
                This thread was updated on Sep 22, 2023
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                Dear support team,
                I am Lokesh kumar Bairwa I have cleared all my dues and I want to delete my mpockett account if you could help in this and delete my account it will be very helpful my registered email is lk.[protected]@gmail.com and Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.
                Mar 11, 2023
                Complaint marked as Resolved 
                Dear support team, I am Lokesh Kumar Bairwa I have cleared all my dues and I want to delete my mpockett account if you could help in this and delete my account it will be very helpful my registered email is [email protected] and Mobile Number: 8690223291. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines.
                View replies
                We understand your concern. We would get in touch with you shortly & resolve your concern.
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                Hi Lokesh,

                Our team has spoken to you & we believe your concern has been resolved.
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                  K
                  K.Gautam
                  from Patna, Bihar
                  Mar 11, 2023
                  Feb 8, 2024
                  This thread was updated on Feb 8, 2024
                  Resolved
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                  Address: Hathiyakandh, saray, Danapur, patna-801113
                  Website: mpokket.in

                  3 or 4 months ago I was applied for mpokket scholorship and i get verified all my documents and also recieve a mail from mpokket in that mail they mention " Your all the documents get verified after 50 days your amount (3000 ) will credite in your bank account " but still i didn't get any scholorship amount from mpokket.
                  So please request them to credite my scholorship amount in my bank account .
                  Thanking You

                  Name : Gautam kumar
                  Registered phone number with mpokket : [protected]
                  Registered e-mail : [protected]@gmail.com
                  Mar 10, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 08, 2024
                  mPokket Customer Care's response                   Hi K.Gautam,

                  Our team has previously spoken to you & we believe your concern has been resolved.

                  Regards,
                  Team mPokket.
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                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  K.Gautam's [Complaint's author] reply, Aug 13, 2023
                  my registered phone number : 8340263114
                  Sumanta mPokket's reply, Aug 13, 2023
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  Hi Gautam,

                  Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
                  Reply
                  Hi Gautam,

                  Our team has spoken to you & we believe your concern has been resolved.
                  Reply
                  Hi K.Gautam,

                  Our team has spoken to you & we believe your concern has been resolved.

                  Regards,
                  Team mPokket.
                  Reply
                  K.Gautam's [Complaint's author] reply, Nov 14, 2023
                  This is not right . Still my complaint is not resolved
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                    K
                    [email protected]
                    Mar 10, 2023
                    Feb 8, 2024
                    This thread was updated on Feb 8, 2024
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                    Address: Westbengal PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                    Iam already paid all dues in 2022.but still they are not update in my cibil report
                    Could you please case filed on mpoket company.PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
                    Mar 10, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 08, 2024
                    mPokket Customer Care's response                     Hi Naveen,

                    Our team has spoken to you & we believe your concern has been resolved.
                    Reply
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                    Hi Naveen,

                    Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                    Hi Naveen,

                    Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                    Hi Naveen,

                    Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                    Hi Naveen,

                    Our team has spoken to you & we believe your concern has been resolved.
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                      K
                      Kunal Verma2
                      from Jaipur, Rajasthan
                      Mar 8, 2023
                      Sep 22, 2023
                      This thread was updated on Sep 22, 2023
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                      I have registeredy new alternate number but still mpokket send my message and call previous alternate number

                      So please remove pervious alternate number to your number
                      Aug 1, 2023
                      Complaint marked as Resolved 
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                      Hi Kunal,

                      Our team has spoken to you & we believe your concern has been resolved.
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                        Sunil7894
                        Mar 6, 2023
                        Feb 8, 2024
                        This thread was updated on Feb 8, 2024
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                        Address: Kolkata

                        Sir I have taken loan from m pokket 10000.and credited my account around 8000 due to financial issue I can't pay I am a student.then I have mailed to m pokket give me some time.but they over charge me 23000 .i only give which amount I have taken.pls remove penalty.and i will give 10000 which I have taken.they called my family and friends and harrsment to them .pls resolve the issue.
                        Mar 10, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 08, 2024
                        mPokket Customer Care's response                         Hi Sunil,

                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                        Regards,
                        Team mPokket.
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                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                        Hi Sunil,

                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                          Sunil7894
                          Mar 6, 2023
                          Feb 8, 2024
                          This thread was updated on Feb 8, 2024
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                          Resolved

                          Overdue charge and abuse harassment heavy penalty

                          Address: Kolkata

                          Sir I have taken loan from m pokket 10000.due to financial issue I can't pay I mail to m pokket to give me some time then over charge me 23000 .I am a student how I can I pay I only gave which amount I have taken but they don't waive off penalty.pls waive off my penalty charges.i will give only 10000.and they called my family and harassment.pls resolve the issue....
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                          shashidher k
                          from Powai, Maharashtra
                          Mar 5, 2023
                          Feb 8, 2024
                          This thread was updated on Feb 8, 2024
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                          Resolved

                          I have taken loan of 12k in app i lost my phone and when i took new sim they asked for 6k interest i told them i wont pay now after one year they are asking me 24k money and they calling my friends and family.please do something make them stop.
                          Mar 10, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 08, 2024
                          mPokket Customer Care's response                           Hi Sashidhar,

                          Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                          Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                          Hi Sashidhar,

                          Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                            Monish Reddy K
                            from Serilingampalle, Telangana
                            Mar 5, 2023
                            Feb 8, 2024
                            This thread was updated on Feb 8, 2024
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                            Resolved

                            Hey there. I have taken a few loans from mpokket and paid them on time and before the due dates. But still, they haven't closed my loan accounts and kept them active and they are affecting my credit score. Please resolve this immediately.
                            Mar 10, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 08, 2024
                            mPokket Customer Care's response                             Hi Monish,

                            Our team has spoken to you & we believe your concern has been resolved.
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                            Please DM us your registered number & we would certainly help you.f
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                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Please DM us your registered number & we would certainly help you.
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                            Our team has spoken to you & we believe your concern has been resolved.
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                            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                            Hi Monish,

                            Our team has spoken to you & we believe your concern has been resolved.
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                              S
                              Sanjayselvaraj
                              from Chennai, Tamil Nadu
                              Mar 5, 2023
                              Feb 8, 2024
                              This thread was updated on Feb 8, 2024
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                              Address: mpokket loan app

                              Sir/ Madam, I borrowed 3000₹ from mpokket in past months. Usually I will pay my loans regularly. But now before 5 months I lost my mobile. So I'm unable to get my mpokket ID. I forgot my password details too. I'm not a worker, Im a student with now income from poor family. Now they asking me to pay approximately 7000₹ including fine amount. I can't able to pay the fine amount. If they remove the fine I'll pay the amount within 1 or 2 days from now. I'm feeling unwell mentally. If this going like this continuously I've no thoughts other than dying. I'm already a counselling atttended person. So please remove the fine amount(₹4000) . I request you the most and do kind of me.
                              Mar 10, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 08, 2024
                              mPokket Customer Care's response                               Hi Sanjay,

                              Our team has spoken to you & we believe your concern has been resolved.
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                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Our team has spoken to you & we believe your concern has been resolved.
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                              Our team has spoken to you & we believe your concern has been resolved.
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                              Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                              Hi Sanjay,

                              Our team has spoken to you & we believe your concern has been resolved.
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                                Sunil7894
                                Mar 4, 2023
                                Feb 8, 2024
                                This thread was updated on Feb 8, 2024
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                                Address: Kolkata

                                Sir I have taken loan from m pokket 10000 due to financial issue I can't pay now they charged 23000 .I can only gave which I have taken.if I can't pay 10000 how can I pay 23000.pls help and waive off penalty. Pls
                                Mar 10, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 08, 2024
                                mPokket Customer Care's response                                 Hi Sunil,

                                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                                Please DM us your registered number & we would certainly help you.
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                                Please DM us your registered number & we would certainly help you.
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                                Please DM us your registered number & we would certainly help you.
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                                Please DM us your registered number & we would certainly help you.
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                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                                Hi Sunil,

                                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                                  Viju2000
                                  from Bailhongal, Karnataka
                                  Mar 1, 2023
                                  Feb 8, 2024
                                  This thread was updated on Feb 8, 2024
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                                  Resolved

                                  Address: SGV AYURVEDIC MEDICAL COLLEGE BAILHONGAL
                                  Website: www.Mpokket.com

                                  I paid the loans on time but loan limit is not increasing
                                  Mar 10, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 08, 2024
                                  mPokket Customer Care's response                                   Hi Viju,

                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Hi Viju,

                                  Please DM us your registered number & we would certainly help you.
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                                    Avichal729
                                    from Patna, Bihar
                                    Feb 27, 2023
                                    Feb 8, 2024
                                    This thread was updated on Feb 8, 2024
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                                    Resolved

                                    Credit limit got exhausted to zero.

                                    I am unable to borrow money anymore from mpokket. My credit limit got exhausted to zero. I have borrowed from mpokket multiple times in the past. I had also cleared all my dues with intrest but still I am unable to borrow. Please help me with the same.
                                    Moreover, my device has changed. I am also unable to change my primary device....
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                                    Anisha bhakta
                                    Feb 25, 2023
                                    Feb 8, 2024
                                    This thread was updated on Feb 8, 2024
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                                    Resolved

                                    Agents regularly calling my wife phone contacts and also abuse today 250/2/23
                                    i paid some amount and say about my condition but after that collection agent abuse me and also say he can call my all contacts i now about so with in week i complaint consumer court i have audio recording and also contacts.of agents
                                    Mar 10, 2024
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 08, 2024
                                    mPokket Customer Care's response                                     Hi Anisha,

                                    Our team has spoken to you & we believe your concern has been resolved.
                                    View replies
                                    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                    Reply
                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
                                    Reply
                                    Please DM us your registered number & we would certainly help you.
                                    Reply
                                    Please DM us your registered number & we would certainly help you.
                                    Reply
                                    Please DM us your registered number & we would certainly help you.
                                    Reply
                                    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                    Reply
                                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                    Reply
                                    Hi Anisha,

                                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                    Reply
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