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mpokket.com
4.9
Updated: Nov 24, 2025
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42
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mPokket reviews & complaints page 42

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S
saurabh889822
Jul 3, 2022
Feb 13, 2024
This thread was updated on Feb 13, 2024
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Address: Fatehpur barabanki 225305

I paid my loan with paynalty amount but my loan is not paid in my cibil credit score and impact my account please cheack it
+1 photos
Mar 15, 2024
Complaint marked as Resolved 
Verified Support
Feb 13, 2024
mPokket Customer Care's response Our team has spoken to you & we believe your concern has been resolved.
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Our team has spoken to you & we believe your concern has been addressed.
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Our team has spoken to you & we believe your concern has been addressed.
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    YUVARAJ U
    Jul 2, 2022
    Feb 14, 2024
    This thread was updated on Feb 14, 2024
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    Resolved

    Address: 4/19 Mandeville Street karambakkam porur

    Sir or madam I have be meet an accident
    So I have not money money pay now and I
    Wil pay with July 10 itself

    So kindly request you should have take
    Complaint now
    Mar 16, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 14, 2024
    mPokket Customer Care's response     Our team has spoken to you & we believe your concern has been resolved.
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    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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      P
      Paras Son
      Jul 1, 2022
      Sep 11, 2023
      This thread was updated on Sep 11, 2023
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      I Paras Soni took a loans from mpokket and paid them back on time but still mpokket is showing 3 loans due in my cibil due to which my credit score is affecting
      +1 photos
      Jul 31, 2023
      Complaint marked as Resolved 
      Issue resolved
      Jul 01, 2022
      Updated by Paras Son       The loan is not cleared by jalan chemical industry rather than paying my bills on time they are not clearing them on my cibil score
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        V
        Vivek4446579
        from Rayagada, Odisha
        Jun 30, 2022
        Feb 14, 2024
        This thread was updated on Feb 14, 2024
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        I met with an accident earlier by which i was unable to pay my dues...now they charged an high interest...i am not going to pay the interest also i am not able to...so i am requesting you to waive off my interest so that I can total due and upcoming due at once...mpokket agent is also unreachable
        Mpokket id - REF4578054
        Mar 16, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 14, 2024
        mPokket Customer Care's response         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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          Y
          Yogesh21yu
          from Panchkula, Haryana
          Jun 30, 2022
          Feb 14, 2024
          This thread was updated on Feb 14, 2024
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          Resolved

          I have taken a loan from mpokket and half of which i have paid but they are calling on my father's mobile number instead of mine using abusive cheap word which is totaly disgusting even i have agreed to pay loan in coming days they continued calling on my father's number please help
          Mar 16, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 14, 2024
          mPokket Customer Care's response           We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          Reply
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          Reply
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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            D
            dhanunjaya dhanush
            Jun 28, 2022
            Sep 11, 2023
            This thread was updated on Sep 11, 2023
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            Address: Hyderabad

            Hi Team,

            My name is Annpu Dhanunjaya - [protected] .I have cleared the loan with all the intrest at a time on Feb 17th, 2022.
            Please find the below attachments and kindly send the NOC from your end. Do the need full .
            +3 photos
            Jul 21, 2023
            Complaint marked as Resolved 
            It's resolved and I got noc
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              P
              piyush8427
              from Noida, Uttar Pradesh
              Jun 28, 2022
              Sep 11, 2023
              This thread was updated on Sep 11, 2023
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              Resolved

              Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

              I have taken out a loan on 22 May 2022 and it is not credited yet in my bank account. The time is over 48 hours but I didn't get any solution from your side Yet. I don't know if it is a technical issue or what but it makes me in trouble as I wanted money at that time but didn't know what happened. The payment is not yet credited to my account or revoked from my mPokket ID. 30 days have passed since this issue didn't get any solution. kindly solve the issue as soon as possible. Loan ID-MK214262D4ID36173183
              +5 photos
              Jul 18, 2023
              Complaint marked as Resolved 
              MPokket team connected with me and resolved the issue which I raised.
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                Y
                Yashgowda1999
                from Mandya, Karnataka
                Jun 27, 2022
                Feb 14, 2024
                This thread was updated on Feb 14, 2024
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                Resolved

                I have applied for a loan of 500 rupees from mpokket today at 9 AM. I recieved confirmation mail and everything. In app also it is showing as loan amount disbursed. But still I haven’t got my money. Kindly resolve the issue
                Mar 16, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 14, 2024
                mPokket Customer Care's response                 We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                View replies
                Hi valued mPokket user, We are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
                Reply
                Hi valued mPokket user,

                We are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
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                  N
                  Naidu Earla
                  Jun 24, 2022
                  Feb 14, 2024
                  This thread was updated on Feb 14, 2024
                  Resolved
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                  Resolved

                  I have taken 1800 from mpokket and i also have taken loans from Mpokket I paid them and thought i have paid this also. I had to change my phone because i lost it and they took the same number but mpokket has never consulted me to pay the loan. I tried to apply for credit card and my cibil score was low and I checked the issues. It was mpokket. I also have given my alternate contact number and email which they haven't contacted my even once and now i tried to contact them tired to call the customer support they didn't responded. Now they call me asking to pay 4100. I told them i will pay 3000 but they are not accepting and it is not my fault that they haven't called me.
                  Mar 16, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 14, 2024
                  mPokket Customer Care's response                   Our team has spoken to you & we believe your concern has been resolved.
                  View replies
                  Please DM us your registered number & we would certainly help you.
                  Reply
                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                    P
                    Pradeept Pandey
                    from dehradun, Uttarakhand
                    Jun 22, 2022
                    Feb 14, 2024
                    This thread was updated on Feb 14, 2024
                    Resolved
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                    Resolved

                    I took 10000 loan from mPokket and due to some financial issue i was not able to pay that loan but when i got i touch with this they were charging me more than 20 thousand within 4 months I'm not this much rich that i can pay such huge amount and I'm continuously receiving threats also my relatives as loan is related to me so why they are involved in it as per rbi guidelines no bank or private sector has prevailing to harras someone for loan they can process the action legally not forcefully...i can pay the amount with interest but not with late fee they are charging more than principal amount
                    Mar 16, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 14, 2024
                    mPokket Customer Care's response                     We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    View replies
                    Please DM us your registered number & we would certainly help you.
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                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      J
                      Jsgsaj
                      from Mumbai, Maharashtra
                      Jun 21, 2022
                      Feb 14, 2024
                      This thread was updated on Feb 14, 2024
                      Resolved
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                      Resolved

                      Address: Kolkata

                      I paid my all loan amount but i didnt get my NOC please help me to get.
                      Please help me send my NOC.
                      My loan account number is CR60BA5F98ID13497403
                      My phone number is [protected]
                      My mail id - [protected]@gmail.com
                      Please do the needful as soon as possible
                      Please mpokket help me solve my problem .
                      Thank you.
                      Mar 16, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 14, 2024
                      mPokket Customer Care's response                       Our team has spoken to you & we believe your concern has been addressed.
                      View replies
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      Our team has spoken to you & we believe your concern has been addressed.
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                      Our team has spoken to you & we believe your concern has been addressed.
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                        S
                        sai mohan 7
                        Jun 20, 2022
                        Sep 11, 2023
                        This thread was updated on Sep 11, 2023
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                        Resolved

                        I have paid all my loans but it is showing in cibil so i need no due certificate
                        +1 photos
                        Jul 21, 2023
                        Complaint marked as Resolved 
                        Good
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                        Please DM us your registered number & we would certainly help you.
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                          B
                          Bala Sankar k
                          Jun 19, 2022
                          Feb 14, 2024
                          This thread was updated on Feb 14, 2024
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                          Resolved

                          I have clear my all dues but total borrowing limit is 0.please I need money to pay my rent...
                          Mar 16, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 14, 2024
                          mPokket Customer Care's response                           Please DM us your registered number explaining your issue in detail & we would certainly help you.
                          View replies
                          Our team has spoken to you & we believe your concern has been resolved.
                          Reply
                          Hi valued mPokket user, we are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
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                          Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                            P
                            Putu12345
                            from Dhenkanal, Odisha
                            Jun 18, 2022
                            Feb 14, 2024
                            This thread was updated on Feb 14, 2024
                            Resolved
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                            Resolved

                            I have taken the loan from 2018, I always used to pay loan amount time to time bt due to covid I failed to pay loan, they are harassing me with call, They are telling lies by calling to my contact list
                            +1 photos
                            Mar 16, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 14, 2024
                            mPokket Customer Care's response                             We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            Please DM us your registered number & we would certainly help you.
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                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                              1
                              18 567 kalyan Reddy
                              Jun 18, 2022
                              Feb 14, 2024
                              This thread was updated on Feb 14, 2024
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                              Resolved

                              Address: India

                              My payment not updated in cibil please update my payment in cibil
                              My id name is golla manikanta mahendranath yadav pH no [protected]
                              Mar 16, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 14, 2024
                              mPokket Customer Care's response                               Our team has spoken to you & we believe your concern has been addressed.
                              View replies
                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Our team has spoken to you & we believe your concern has been addressed.
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                              Our team has spoken to you & we believe your concern has been addressed.
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                                kalyannani
                                Jun 18, 2022
                                Sep 21, 2023
                                This thread was updated on Sep 21, 2023
                                Resolved
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                                Resolved

                                Loan settlement

                                I've taken a loan of amount 8, 000/-, now the mpokket is forcing me to pay the total amount of around 20, 000/-.
                                As i'm being a student cannot pay the total stated amount, where i could wish you to settlement in regarding ....
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                                yeduru nivas
                                Jun 17, 2022
                                Feb 7, 2024
                                This thread was updated on Feb 7, 2024
                                Resolved
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                                Resolved

                                Loan Amount is not credited, but in app showing that the money was credited.please anybody help me
                                loan number: MK65F86267ID3007479
                                AND MAINLY THE CUSTOMER CARE SERVICE IS VERY BAD
                                so please resolve my issue as soon as possible
                                +2 photos
                                Jun 17, 2022
                                Complaint marked as Resolved 
                                thank youu
                                Verified Support
                                Feb 07, 2024
                                mPokket Customer Care's response                                 Our team has spoken to you & we believe your concern has been resolved.
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                                Our team has spoken to you & we believe your concern has been resolved.
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                                  S
                                  shubham mishra 145
                                  Jun 16, 2022
                                  Feb 14, 2024
                                  This thread was updated on Feb 14, 2024
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                                  Resolved

                                  Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                                  I have taken a loan from mpokket . It was long that I was unable to make the payment due to some issues. An agent called me on WhatsApp his no is [protected].he started blackmailing me. That I will call on ur whole contact i[censored] will not make the payment by today.the company's application recorded all my mobile data my contact book, messages everything . They call me from ivr number and the head office which is registered (PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091)
                                  +1 photos
                                  Mar 16, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 14, 2024
                                  mPokket Customer Care's response                                   We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                  View replies
                                  Please DM us your registered number & we would certainly help you.
                                  Reply
                                  Please DM us your registered number & we would certainly help you.
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                                  Please DM us your registered number & we would certainly help you.
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                                    B
                                    Bakemy Today
                                    Jun 15, 2022
                                    Feb 14, 2024
                                    This thread was updated on Feb 14, 2024
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                                    Resolved

                                    Address: Mumbai

                                    Already cleared all dues in mpocket
                                    Harassing and threatening and keep calling to office and other sources please help
                                    Mar 16, 2024
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 14, 2024
                                    mPokket Customer Care's response                                     We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                    View replies
                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                    Please DM us your registered number & we would certainly help you.
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                                      G
                                      Gyani233
                                      from Lucknow, Uttar Pradesh
                                      Jun 15, 2022
                                      Feb 15, 2024
                                      This thread was updated on Feb 15, 2024
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                                      Resolved

                                      I have taken a loan of Rs 2000 and it has not been credited into my account and it show to pay the loan before due inspite of i have received any amount my loan number is MKB900623AID37858759 kindly help me in this.
                                      Feb 15, 2024
                                      Complaint marked as Resolved 
                                      It is resolved by the team
                                      Jun 15, 2022
                                      Updated by Gyani233                                       I have not received any amount till now
                                      Verified Support
                                      Feb 15, 2024
                                      mPokket Customer Care's response                                       Our team has spoken to you & we believe your concern has been resolved.
                                      View replies
                                      Please DM us your registered number & we would certainly help you.
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                                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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