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4.9
Updated: Nov 24, 2025
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mPokket reviews & complaints page 37

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R
Ravimini
from Lucknow, Uttar Pradesh
Sep 30, 2022
Sep 22, 2023
This thread was updated on Sep 22, 2023
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I have applied for 5 loans of 1000 each and from that only 2 loan amount of 1000 each is credited to my account the rest 3 have not been credited to my account and those three also are showing in my open loan activity. I am urgent of money and this is happening with me so I would request you to kindly see to my complaint and resolve my issue as soon as possible. I have attached all the screenshots with this.
+5 photos
Aug 10, 2023
Complaint marked as Resolved 
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    Khushi v Khanna
    Sep 30, 2022
    Feb 12, 2024
    This thread was updated on Feb 12, 2024
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    I took three loans of rs 500 from which I received two loans amount but still didn't get the third loan amount and it shows that money is disbursed in mpokket app
    +3 photos
    Mar 14, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 12, 2024
    mPokket Customer Care's response     Hi Khushi,

    Our team has spoken to you & we believe your concern has been resolved.

    Regards,
    Team mPokket.
    View replies
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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    Hi Khushi,

    Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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    Hi Khushi,

    Our team has spoken to you & we believe your concern has been resolved.
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      Khushi v Khanna
      Sep 29, 2022
      Feb 12, 2024
      This thread was updated on Feb 12, 2024
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      I took two loans of 500 it shows disbursed in mpokket app but i didn't receive amount in my bany account
      Mar 14, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 12, 2024
      mPokket Customer Care's response       Hi Khushi,

      Our team has spoken to you & we believe your concern has been resolved.

      Regards,
      Team mPokket.
      View replies
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      Reply
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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      Hi Khushi,

      Our team has spoken to you & we believe your concern has been resolved.
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        Anurag Vidholiya
        Sep 26, 2022
        Feb 12, 2024
        This thread was updated on Feb 12, 2024
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        Address: Delhi
        Website: Delhi

        Dear sir mene apna fone re set Kar Diya tha ab device problem aa rha hai plz help me [protected] [protected]@gmail.com
        Mar 14, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 12, 2024
        mPokket Customer Care's response         Our team has spoken to you & we believe your concern has been resolved.
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        Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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          Tushar sokanki
          Sep 19, 2022
          Feb 12, 2024
          This thread was updated on Feb 12, 2024
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          Resolved

          Hello team

          I pay my all due amount with panatly but still u dont provide NOC please provide NOC latter
          +2 photos
          Mar 14, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 12, 2024
          mPokket Customer Care's response           Hi Tushar,

          Our team has spoken to you & we believe your concern has been resolved.

          Regards,
          Team mPokket.
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          Please DM us your registered number & we would certainly help you.
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          Hi Tushar,

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            B
            [email protected]
            Sep 18, 2022
            Sep 22, 2023
            This thread was updated on Sep 22, 2023
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            Address: Bangalore

            Hi my name is Balraj j I have paid the principal amount to mpokket and they told to pay the penalty amount and I told I can’t pay the huge amount but they are calling and harassing me with different numbers and they are calling my and friends and family and torturing them also so please I am requesting to resolve the problem

            Regards
            BALRAJ J
            Aug 10, 2023
            Complaint marked as Resolved 
            The problem is resolved
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              Mina22
              from Jaipur, Rajasthan
              Sep 17, 2022
              Feb 12, 2024
              This thread was updated on Feb 12, 2024
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              Being a student i can't pay 30k . I ready for settlement
              Mar 14, 2024
              Complaint marked as Resolved 
              Sep 17, 2022
              Updated by Mina22               I am student i took 14k loan now they increased upto 30 k which i can't pay.
              They starting threatening us which really putting pressure on my mental health. I'm really for settlement ..
              Verified Support
              Feb 12, 2024
              mPokket Customer Care's response               Our team has spoken to you & we believe your concern has been resolved.
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              Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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              Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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              Our team has spoken to you & we believe your concern has been resolved.
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                Theertha2000
                Sep 17, 2022
                Feb 12, 2024
                This thread was updated on Feb 12, 2024
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                Hello,

                I had requested for a loan of Rs. 937 on 17-Sep-2022. The loan disbursal status in my app is displayed as ‘Processing’. I request you to please resolve the issue as the amount is not credited to my bank account.
                +1 photos
                Mar 14, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 12, 2024
                mPokket Customer Care's response                 Our team has spoken to you & we believe your concern has been resolved.
                View replies
                Please DM us your registered number & we would certainly help you.
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                Please DM us your registered number & we would certainly help you.
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                Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                Theertha2000,

                Our team has spoken to you & we believe your concern has been resolved.
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                  Sanala
                  from Hyderabad, Telangana
                  Sep 17, 2022
                  Feb 9, 2024
                  This thread was updated on Feb 9, 2024
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                  Address: Kolkata
                  Website: Mpokket.in

                  I am taken 10, 000 loan from m pokket, that person are asking now 30, 000 in 6 months back onwards i am asking one time settlement but no one response my mail. I received only auto generated mail only. Please solve my problem as soon as possible sir
                  Mar 11, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 09, 2024
                  mPokket Customer Care's response                   Hi Sanala,

                  Our team has spoken to you & we believe your concern has been resolved.
                  View replies
                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                  Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                  Hi Sanala,

                  Our team has spoken to you & we believe your concern has been resolved.
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                    we_make_it_epic _YT
                    Sep 15, 2022
                    Feb 9, 2024
                    This thread was updated on Feb 9, 2024
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                    Address: Kolkata

                    I had taken many loans befor n paid all the loans. Now I wanted 500 rupees loan i selected the option m pocket approved it and agreement says invalid verification I'd... I had called customer care service more than 50 times they did not pick the call always it says busy busy n end up the call
                    +1 photos
                    Mar 11, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 09, 2024
                    mPokket Customer Care's response                     Hi

                    Our team has spoken to you & we believe your concern has been resolved.
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                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                      Pijush Gogoi
                      Sep 14, 2022
                      Feb 9, 2024
                      This thread was updated on Feb 9, 2024
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                      From today onward my apps is not working please slove my problem
                      Mar 11, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 09, 2024
                      mPokket Customer Care's response                       Our team has spoken to you & we believe your concern has been resolved.
                      View replies
                      Please DM us your registered number & we would certainly help you.
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                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                      Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                        M
                        MR explorer
                        Sep 14, 2022
                        Feb 9, 2024
                        This thread was updated on Feb 9, 2024
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                        I have never applied for a loan and even never received it in any money in my account but it's show dues in my cibil how it's possible
                        Mar 11, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 09, 2024
                        mPokket Customer Care's response                         We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                        Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                        Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                          Tanavir Ahamad
                          Sep 14, 2022
                          Feb 9, 2024
                          This thread was updated on Feb 9, 2024
                          Resolved
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                          Resolved

                          Primary device problem

                          I have taken a loan from your company and its running smoth from last 3_4 month and I just update my phone version nothing else and today I make payment of loan and when I try to get loan again it's seems a error that your device is change but I did not change my device ...

                          Pls resolve the issue as soon as possible ...

                          As my first loan phone is same as today ...
                          Reg no [protected]
                          Name Tanvir ahamad...
                          +1 photos
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                          nlnayak
                          from Paradip, Odisha
                          Sep 14, 2022
                          Feb 9, 2024
                          This thread was updated on Feb 9, 2024
                          Resolved
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                          Resolved

                          Website: mPokket

                          I am a widow and a pensioner. my unemployed son who is taking loan again again from this app and torture me to pay the loan. its very difficult me to pay those loans i am 58 above and a BP patient please stop this app to giving loan. how could these provides loan to unemployed person without any consent of anyone and call me again again and sending me message with illegal interest rates and harass me to pay those loans with double interest rates. they give loan again and again after paying all. and currently he take again loan and when i paid a part of it with their illegal interest they again provide him loan on that day. kindly help me what should i do if such things continues. my son mpokket id REF4512670
                          Mar 11, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 09, 2024
                          mPokket Customer Care's response                           Our team has spoken to you & we believe your concern has been resolved.
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                          Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                          Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                            N
                            Nitay mahataha
                            from Bokaro Steel City, Jharkhand
                            Sep 14, 2022
                            Feb 9, 2024
                            This thread was updated on Feb 9, 2024
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                            Address: Bokaro
                            Website: [email protected]

                            This company is sach as a student ke sath dhokha kar rahi hai ye company ka rate of interest 120% hai or ye rate of interest ke sath penalty chargebhi hai as a maine aik loan liya principal outstanding 8000

                            This amount is not pay by me because I am a berojgar This amount will be 8000 to 38000 this is not fair

                            Rbi is company ka review kare

                            Hi Nitay Mahatha,
                            Your legal notice https://mpkt.to/fiy045jDqp is ready to be dispatched to your Current addresses as the final step before initiating the legal action. Avoid this by clicking https://mpkt.to/fiy03lebmm and clearing your dues. [protected]@[protected] /[protected]@[protected]
                            -mPokket
                            +1 photos
                            Mar 11, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 09, 2024
                            mPokket Customer Care's response                             Our team has spoken to you & we believe your concern has been resolved.
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                            Our team has spoken to you & we believe your concern has been resolved. Therefore we would request you to mark the complaint as resolved.
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                              Nadirige shiva prasad reddy
                              Sep 14, 2022
                              Feb 9, 2024
                              This thread was updated on Feb 9, 2024
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                              Address: Telangana

                              My m pocket is not verifiying bank account so please remove bank account s
                              +1 photos
                              Mar 11, 2024
                              Complaint marked as Resolved 
                              Sep 14, 2022
                              Updated by Nadirige shiva prasad reddy                               Remove bank account

                              Verified Support
                              Feb 09, 2024
                              mPokket Customer Care's response                               Our team has spoken to you & we believe your concern has been resolved.
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                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                Rohi45
                                Sep 12, 2022
                                Feb 9, 2024
                                This thread was updated on Feb 9, 2024
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                                Website: mpokket.in

                                Hello,
                                My name is Rohith Reddy. I have cleared all my loan dues that i have taken from Mpokket but still it hadn't been reflected in my cibil score report, it shows that those two loans that i have already paid were still active and running and its damaging my cibil score. Kindly resolve my issue.
                                Feb 9, 2024
                                Complaint marked as Resolved 
                                Although this issue has been resolved... I was notified regarding the following very recently and I am very thankful to the people who were involved.
                                Verified Support
                                Feb 09, 2024
                                mPokket Customer Care's response                                 Our team has spoken to you & we believe your concern has been resolved.
                                Feb 09, 2024
                                Updated by Rohi45                                 Thanks for resolving my issue.
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                                  Takamtako
                                  Sep 12, 2022
                                  Feb 9, 2024
                                  This thread was updated on Feb 9, 2024
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                                  Resolved

                                  Address: Kolkata West Bengal

                                  Date:12/09/2022
                                  I have applied 3 loans and the application is showing that the amount has been disbursed but I have not received the money in my account
                                  +1 photos
                                  Mar 11, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 09, 2024
                                  mPokket Customer Care's response                                   Our team has spoken to you & we believe your concern has been resolved.
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                                  Please DM us your registered number & we would certainly help you.
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                                  Hi Takamtako,

                                  Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.
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                                    Akarsh Maddy
                                    Sep 12, 2022
                                    Feb 9, 2024
                                    This thread was updated on Feb 9, 2024
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                                    Resolved

                                    Address: bangalore
                                    Website: www.google.com/url?sa=t&source=web&rct=j&url=mpokket.co.in/&ved=2ahUKEwjCq4qG1476AhX0R2wGHXIBDdIQFnoECGoQAQ&usg=AOvVaw15S-5hhnR4yr0UEqhIIzWG

                                    I have paid the taken loan within the time, but untill now they have not be closed my account.
                                    They service is worst and they don't even update, it been 2 and half month still not updated.
                                    It's an fraud company...i am stressed out.
                                    Please take seriously actions against mpocket.
                                    Thank you
                                    +1 photos
                                    Mar 11, 2024
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 09, 2024
                                    mPokket Customer Care's response                                     Please DM us your registered number & we would certainly help you.
                                    View replies
                                    Mpokket — I have paid the taken loan but they have not closed it still
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                                      [email protected]
                                      Sep 12, 2022
                                      Feb 9, 2024
                                      This thread was updated on Feb 9, 2024
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                                      Address: Burnpur barik maidan near pupnajai nusary

                                      Yes I have taken loan from mpokket. It's 221 days past for overdue of loan. I don't wants to pay there amount. Bcz it's not registered nbfc under Rbi. After strict restrictions given by Rbi and Cbi. These fraud lending app mpokket is harrshing me and hacking all contact no and also harrshing thm. Thy are charging higher int.rates.please I request Rbi to take serious action against mpokket. Close this app permanently.in mail thy are sending me legal notice letters and saying thy Il send letters to me sling with all whom I contact with.
                                      Mar 11, 2024
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 09, 2024
                                      mPokket Customer Care's response                                       Our team has spoken to you & we believe your concern has been resolved.
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                                      Please DM us your registered number & we would certainly help you.
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                                      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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                                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to please mark the complaint as resolved.
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