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mPokket Complaints & Reviews

4.9
Updated: Nov 24, 2025
Complaints 1277
Resolved
1235
Unresolved
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mPokket reviews & complaints page 26

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M
mrx1235
from BOLPUR, West Bengal
Jun 1, 2023
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
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I took 4000 loan after 69 day they are charging 7000
Mar 14, 2024
Complaint marked as Resolved 
Verified Support
Feb 12, 2024
mPokket Customer Care's response
Hi,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
Hi Sir,

Our team has spoken to you & we believe your concern has been resolved.
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    Malavmehta1120
    from Ahmedabad, Gujarat
    Jun 1, 2023
    Feb 12, 2024
    This thread was updated on Feb 12, 2024
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    I have borrowed 6000 from the mpokket and the amount was overdue due to some reason but now If I have to pay then the Amount is double the amount which I have borrowed and is 13600/-
    Mar 14, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 12, 2024
    mPokket Customer Care's response
    Hi Malav,

    Our team has spoken to you & we believe your concern has been resolved.

    Regards,
    Team mPokket.
    Please DM us your registered number & we would certainly help you.
    Aniket Singh25's reply, Jun 20, 2023
    Help me I have same situation, I have taken loan of 11500 and now they are asking 25000.
    My mobile number 7007789124
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Please DM us your registered number & we would certainly help you.
    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
    Hi Sir,

    Our team has spoken to you & we believe your concern has been resolved.
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      Dinesh Diwaker
      May 23, 2023
      Sep 22, 2023
      This thread was updated on Sep 22, 2023
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      My number is [protected], kindly get in touch with me.
      Aug 15, 2023
      Complaint marked as Resolved 
      Resolved
      Please DM us your registered number & we would certainly help you.
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      Please DM us your registered number & we would certainly help you.
      Dinesh Diwaker's [Complaint's author] reply, Aug 15, 2023
      It's resolved now.
      Our team has spoken to you & we believe your concern has been resolved.
      Hi Dinesh,

      Our team has spoken to you & we believe your concern has been resolved.
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        A
        anki000
        from Ghaziabad, Uttar Pradesh
        May 21, 2023
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
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        Address: Kolkata

        My three loans are showing active whereas only two loan have come in my account one loan not credit in my account, please clarify the issue and resolve this matters ASAP
        I actually requested for loan on mpokket but I haven't received the money yet in my account. I regularly get loan on it but this is the first time I am facing such issue and im really feeling bad. I have drop the mail many time but no response any yet kindly look in the request.
        Thanks
        Ankit singh
        [protected]
        Mailid- ankit.[protected]@gmail.com
        +2 photos
        Jun 26, 2023
        Complaint marked as Resolved 
        Issue resolved
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        We need to check your account details to assist you appropriately. Hence, please DM us your registered number so that we can check & get back to you.
        Please DM us your registered number & we would certainly help you.
        Our team has spoken to you & we believe your concern has been resolved
        Hi Ani,

        Our team has spoken to you & we believe your concern has been resolved.
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          Sumanth jaladanki
          May 17, 2023
          Feb 12, 2024
          This thread was updated on Feb 12, 2024
          Resolved
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          I have mailed support team for assistance in repayment..but no one called me back
          Mar 14, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 12, 2024
          mPokket Customer Care's response
          Hi Sumanth,

          Our team has spoken to you & we believe your concern has been resolved.

          Regards,
          Team mPokket.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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            D
            DishantKumar2002
            from Balasore, Odisha
            May 17, 2023
            Sep 22, 2023
            This thread was updated on Sep 22, 2023
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            I have just installed the app. And they started calling me and alternate no. Home no. ..

            Please stop this I haven't taken any loan so why so much calls
            Aug 1, 2023
            Complaint marked as Resolved 
            Issue resolved
            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
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            Hi Dishant,

            Our team has spoken to you & we believe your concern has been resolved.
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              L
              Lazix
              May 13, 2023
              Feb 12, 2024
              This thread was updated on Feb 12, 2024
              Resolved
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              Address: Condo

              Thuii they are harassing like trash call all the time i am financially crisis this time so i am unable to pay at time and their employes call 24/7 its should be ban useless giving student loan fcuk they r giving depression
              Mar 14, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 08, 2024
              mPokket Customer Care's response
              Our team has spoken to you & we believe your concern has been resolved.
              Verified Support
              Feb 12, 2024
              mPokket Customer Care's response
              Hi Yawan,

              Our team has spoken to you & we believe your concern has been resolved.

              Regards,
              Team mPokket.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                K
                Kap_10
                May 13, 2023
                Sep 22, 2023
                This thread was updated on Sep 22, 2023
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                In may 12, 2023 i paid an emi of 2157 in mpokket app. The payment was deducted but in mpokket app its showing unsuccessful. Today is the due/Last date afterwards they will charge me fine. I paid through google pay app. Please solve this issue as soon as possible because i am a student and i dont want to pay unnecessary fee for fault which i have not done. I have attached pictures of my passbook and screenshot of payment below for reference.
                +2 photos
                Jul 20, 2023
                Complaint marked as Resolved 
                Resolved issue
                Please DM us your registered number & we would certainly help you.
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                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Our team has spoken to you & we believe your concern has been resolved.
                Our team has spoken to you & we believe your concern has been resolved.
                Hi Sir,

                Our team has spoken to you & we believe your concern has been resolved.
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                  H
                  Harsh2400
                  from Chandigarh, Punjab
                  May 12, 2023
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
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                  Sir/mam, maine mpokket se 8000 ka loan le rkha h vo kisi problem ki wjh se bhr ni paya kyuki m ek farmer ka beta hu aur hamare sarre crops khrab hogi last year is karn m loan repay ni krr paaya jbb us k bad jb main payment krne gya to late fee above 11000 thi to maine late fee waiver k liye request kiya but koi response mhi h ab jake late fees k sath 16800 kr diya gya loan amount and they are forcing me to pay please help me in waiver for late fee then i will pay rest of the amount..reg no. [protected]
                  +1 photos
                  Aug 3, 2023
                  Complaint marked as Resolved 
                  Please DM us your registered number & we would certainly help you.
                  Vishwa2anand12's reply, Jul 1, 2023
                  Please email me on [email protected]
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                  Hi Harsh,

                  Our team has spoken to you & we believe your concern has been resolved.
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                    H
                    Harsh2400
                    from Chandigarh, Punjab
                    May 12, 2023
                    Sep 22, 2023
                    This thread was updated on Sep 22, 2023
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                    Sir/mam, maine mpokket se 8000 ka loan le rkha h jiski payment due h kyoki mam m ek farmer ka beta hu or hmare saare crops khrab hogyi thi issleye mam payment late hogye thi main payment krne gya to late fee above 12000 thi to maine late fee waiver k liye request kiya but koi response mhi h ab jake late fees k sath 16800 kr diya gya loan amount and they are forcing me to pay please help me in waiver for late fee then i will pay rest of the amount..reg no. [protected]
                    Aug 3, 2023
                    Complaint marked as Resolved 
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Hi Harsh,

                    Our team has spoken to you & we believe your concern has been resolved.
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                      H
                      Himalaya Dandu
                      May 11, 2023
                      Sep 22, 2023
                      This thread was updated on Sep 22, 2023
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                      I want delete my Mpokket account permanently .My reason for deleting my account is now I have no need to use loan apps and credit cards I need to go for my further studies so I am clearing all my dues and focused on my career so please delete my account as fast as possible and update my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report, this will be helpful if you provide the NOC and close my credit lines. Can you provide NOC as early as possible, as it is useful for me.
                      Registered no:[protected]
                      Mail: himalayamahi[protected]@gmail.com
                      Jul 15, 2023
                      Complaint marked as Resolved 
                      Resolved
                      Please DM us your registered number & we would certainly help you.
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                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Hi Himalaya,

                      Our team has spoken to you & we believe your concern has been resolved.
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                        Jadi Rajitha
                        from Adilabad, Andhra Pradesh
                        May 8, 2023
                        Sep 22, 2023
                        This thread was updated on Sep 22, 2023
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                        Address: Adilabad

                        My mpokket account is blocked please unblock my account
                        Register mobile number [protected]
                        User name Jadi Rajitha Rajitha
                        Aug 1, 2023
                        Complaint marked as Resolved 
                        Please unblock my mpkket account...
                        Please DM us your registered number & we would certainly help you.
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                        Hi Rajitha,

                        Our team has spoken to you & we believe your concern has been resolved.
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                          A
                          Av rao
                          from Kamareddy, Andhra Pradesh
                          May 7, 2023
                          Feb 12, 2024
                          This thread was updated on Feb 12, 2024
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                          Address: Kamareddy

                          I cleared my mpoket loan Repayment.so please send me my closeing letter NOC FORM immediately
                          Mar 14, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 12, 2024
                          mPokket Customer Care's response
                          Hi Avrao,

                          Our team has spoken to you & we believe your concern has been resolved.

                          Regards,
                          Team mPokket.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                            Srbhi
                            May 6, 2023
                            Sep 22, 2023
                            This thread was updated on Sep 22, 2023
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                            Resolved

                            I have taken loan from mpokket of 2200 loans they deduct the intrest before credtiting the amount so i received 2000 loans so now due to some issues i wasnt able to pay the loan on time which kept on increasing day by day i am jobless and hopeless i emailed them and called them explained my issue that i am not even able to pay the whole sum amount how will i pay the double amount after charging penalty my total amount is now more than 24000 which is unbelievable and impossible for me to pay this much amount if they want their money i can pay back with a nominal penalty charge but how come they charge double the principle amount for a loan which is due from 5 months. on call these guys become like a gangsters and abuse me harassing me from everywhere. and said kidnapping our family member and children who give the right to say like this.
                            It is more than the principle amount which is completely unaccetable and unbearable.
                            I also want to pay but this is not done how will i pay more than double amount of the loan i received i want to settle these loans but it should be favourable for me as well otherwise no sense in carrying forward the amount day by day as the keep increasing the fine day by day. They also circular image of mine with address to all contact to harassing me and my family... IT is not good
                            Oct 23, 2023
                            Complaint marked as Resolved 
                            Verified Support
                            Sep 01, 2023
                            mPokket Customer Care's response
                            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                            Verified Support
                            Sep 01, 2023
                            mPokket Customer Care's response
                            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                            Verified Support
                            Sep 13, 2023
                            mPokket Customer Care's response
                            Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                            Verified Support
                            Sep 22, 2023
                            mPokket Customer Care's response
                            Our team has spoken to you & we believe your concern has been resolved.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
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                              Srbhi
                              May 6, 2023
                              Feb 12, 2024
                              This thread was updated on Feb 12, 2024
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                              Mpokket app loan recovery agent circular all image and number to all to all contact with image which very ridiculous thing and also harassing with harass words to kill family member for loan amount which was2000 .. Now it come to 24000 in two to three month as a penalty daily basis. This is not good thing.. They also make calls to harassing us blackmail to harassing family member. We make call to want some time to repay the loan amount they misbehave with us.. Circular the image with address this is very wrong. Use bullying language this this good thing..
                              Mar 14, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 12, 2024
                              mPokket Customer Care's response
                              Hi Srbhi,

                              Our team has spoken to you & we believe your concern has been resolved.

                              Regards,
                              Team mPokket.
                              Please DM us your registered number explaining your issue in detail & we would certainly help you.
                              Please DM us your registered number explaining your issue in detail & we would certainly help you.
                              Please DM us your registered number explaining your issue in detail & we would certainly help you.
                              Please DM us your registered number explaining your issue in detail & we would certainly help you.
                              Please DM us your registered number explaining your issue in detail & we would certainly help you.
                              Please DM us your registered number explaining your issue in detail & we would certainly help you.
                              Please DM us your registered number explaining your issue in detail & we would certainly help you.
                              Please DM us your registered number explaining your issue in detail & we would certainly help you.
                              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                              Hi Srbhi,

                              Our team has spoken to you & we believe your concern has been resolved.

                              Regards,
                              Team mPokket.
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                                Jerlinanisha
                                from Bengaluru, Karnataka
                                May 4, 2023
                                Sep 22, 2023
                                This thread was updated on Sep 22, 2023
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                                Resolved

                                I have not gotten my NOC even after paying my due. please help out with it as its effecting my cibil score
                                Aug 11, 2023
                                Complaint marked as Resolved 
                                Was giving proper guildlines and the NOC was submitted
                                Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                                Hi Jerlina,

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                                  Dubom
                                  May 3, 2023
                                  Feb 12, 2024
                                  This thread was updated on Feb 12, 2024
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                                  Resolved

                                  Address: West Bengal

                                  Someone by the name of Afruz Alom sk is using my id and took so many loans, my credit score is to low to take any other loan from anywhere. They should check and match the name before opening an account or giving loan. I am unemployed and poor I cannot start a business or do anything because of my low credit score. Please call that person and delete that account
                                  Mar 14, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 12, 2024
                                  mPokket Customer Care's response
                                  Hi Dubom,

                                  Our team has spoken to you & we believe your concern has been resolved.

                                  Regards,
                                  Team mPokket.
                                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                  Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                  Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                  Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                  Hi Dubom,

                                  Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                                    hari96599
                                    May 3, 2023
                                    Feb 12, 2024
                                    This thread was updated on Feb 12, 2024
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                                    Address: Ongole

                                    Hi sir
                                    I am paying all mpokkket loans on early time. So, please help me to increase my available credit limit
                                    +2 photos
                                    Mar 14, 2024
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 12, 2024
                                    mPokket Customer Care's response
                                    Hi Hari,

                                    Our team has spoken to you & we believe your concern has been resolved.

                                    Regards,
                                    Team mPokket.
                                    Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                    Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                    Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                    Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                    Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                    Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                    Please DM us your registered number explaining your issue in detail & we would certainly help you.
                                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                    Hi Hari96599,

                                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.

                                    Regards,
                                    Team mPokket.
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                                      Yogesh5556
                                      May 3, 2023
                                      Feb 12, 2024
                                      This thread was updated on Feb 12, 2024
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                                      Loan id MKC8816028ID19461625
                                      MKC8816028ID19461625 These two loans not updated in cibil i have closed this loans in aug-2021
                                      Mar 14, 2024
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 12, 2024
                                      mPokket Customer Care's response
                                      Hi Yogesh,

                                      Our team has spoken to you & we believe your concern has been resolved.

                                      Regards,
                                      Team mPokket.
                                      Please DM us your registered number & we would certainly help you.
                                      Please DM us your registered number & we would certainly help you.
                                      "We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                      "
                                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                      Our team has spoken to you & we believe your concern has been resolved.
                                      Our team has spoken to you & we believe your concern has been resolved.
                                      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                                      Hi Yogesh5556,

                                      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.

                                      Regards,
                                      Team mPokket.
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                                        May 2, 2023
                                        Sep 22, 2023
                                        This thread was updated on Sep 22, 2023
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                                        I borrowed a loan amount from a company named mpokket, it was 1k, 2k, 2k amount of 7k which I cleared in the month of February 2023. But it is may now and after checking my cibil the loans still shows active even after paying full amount by the name of Jalanchemical. Because of this my cibil score is affecting badly. I tried emailing this company so many times but there is no response, the company is also not providing any NOC on that note. I request you to please take a strict action.
                                        Aug 3, 2023
                                        Complaint marked as Resolved 
                                        It took longer but it got resolved.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Hi Diksha,

                                        Our team has spoken to you & we believe your concern has been resolved.
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