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Updated: Nov 24, 2025
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mPokket reviews & complaints page 34

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R
Rjdecruz
from CHENNAI, Tamil Nadu
Dec 8, 2022
Feb 8, 2024
This thread was updated on Feb 8, 2024
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Mpokket loan

Hi
I have took a loan amounting to 25000 in COVID time and they have charged a heavy interest on the loan and they are harassing me to pay 50000+ to clear the dues and I'm unable to pay that, now that are misusing my profile, please do help me in this...
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Jaiswalsimran
from Kolkata, West Bengal
Dec 8, 2022
Jul 2, 2024
This thread was updated on Jul 2, 2024
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Hello. Didn't your team promised me that I will not receive any calls till February 2023.Why am I receiving fraud calls again and again and harrassing me continuously.They contacted my contact list and tried defaming my name.Earlier when I raised complaint on consumer you guys called and promised that I will not receive any single calls from you till February 2023.Yet again you guys started harrassing me and my contact list . Contacting my family members saying the person is coming with goons today
Aug 5, 2024
Complaint marked as Resolved 
Verified Support
Feb 08, 2024
mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Feb 08, 2024
Updated by Jaiswalsimran Well, we spoke already on December 2023. Don't need your call anymore here till 2024 end as promised by your team. Thanks
Verified Support
Mar 19, 2024
mPokket Customer Care's response We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Mar 19, 2024
Updated by Jaiswalsimran Why are you calling me anyway when we already spoke the issue has been taken care of by the concerned person. Don't you see that it is promised that I will not receive any calls till December end.
Verified Support
Jul 02, 2024
mPokket Customer Care's response Hi Simran,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.
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We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
Reply
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
Reply
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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Hi Simran,

We would certainly get in touch with you & resolve your concern.
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    Aman2752
    Dec 7, 2022
    Feb 8, 2024
    This thread was updated on Feb 8, 2024
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    I have taken loan from mPokket and would like to clear it. But I can not pay the late fee amount. can you please get it removed.
    Mar 10, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 08, 2024
    mPokket Customer Care's response     Hi Aman,

    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    View replies
    Please DM us your registered number & we would certainly help you.
    Reply
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    Reply
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    Reply
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    Reply
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    Reply
    Hi Aman,

    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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      Porag saikia
      Dec 6, 2022
      Feb 8, 2024
      This thread was updated on Feb 8, 2024
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      Address: Kolkata

      Dear sir, mam
      I'm porag saikia. I'm am a student my complaint is
      Heresment because, I have an id in mpokket and someone stolen my phone in last january month 2022 .And he took a loan from my mobile to M pocket and threw it on the sim. Now mpokket man is very bad things . I want to commit suicide now. Please help me..

      Name porag saikia
      Mobile no. [protected]
      Password. [protected]@123
      E-mail id - [protected]@gmail.com
      Mar 10, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 08, 2024
      mPokket Customer Care's response       Hi Porag,

      Our team has spoken to you & we believe your concern has been resolved.
      View replies
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      Reply
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      Reply
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      Reply
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      Reply
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      Reply
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      Reply
      Our team has spoken to you & we believe your concern has been resolved.
      Reply
      Hi Porag,

      Our team has spoken to you & we believe your concern has been resolved.
      Reply
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        Tharangini
        Dec 5, 2022
        Sep 22, 2023
        This thread was updated on Sep 22, 2023
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        Address: Kolkata

        I have taken loan on 2nd December 2022, till today they haven't credited my amount. I have tried to reach them through calls, mails and reviews but there is no response from there side.please help me to get my money back
        +1 photos
        Jul 26, 2023
        Complaint marked as Resolved 
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        Please DM us your registered number & we would certainly help you.
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        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        Our team has spoken to you & we believe your concern has been resolved.
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        Hi Tharangini,

        Our team has spoken to you & we believe your concern has been resolved.
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          Maryjones
          from Tadepalligudem, Andhra Pradesh
          Dec 5, 2022
          Sep 22, 2023
          This thread was updated on Sep 22, 2023
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          I had applied two consecutive loans from mpokket. It showing that money is disbursed into my account. But I haven't received any money from mpokket. Its been 3 days. I have contacted through phone, email but there is no response from them. In app that showing repayment due date. Please resolve it fast.
          +1 photos
          Jul 24, 2023
          Complaint marked as Resolved 
          I have complained my problem. It has been solved in few days. Company has contacted me within 2-3 days after complaining and they asked about the problem and its got resolved.
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          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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          Hi Maryjones,

          Our team has spoken to you & we believe your concern has been resolved.
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            S
            Satyamlory
            from Singrauli, Madhya Pradesh
            Dec 5, 2022
            Feb 8, 2024
            This thread was updated on Feb 8, 2024
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            Address: Singrauli

            Hello sir / maidam i was all due clear loan from mpokket but its show in my cibil score show please provide noc certificate
            Mar 10, 2024
            Complaint marked as Resolved 
            Verified Support
            Feb 08, 2024
            mPokket Customer Care's response             Hi Satyamlory,

            Please DM us your registered number & we would certainly help you.
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            Hi Satyamlory,

            Please DM us your registered number & we would certainly help you.
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              Chaubeyji
              from Silchar, Assam
              Dec 3, 2022
              Feb 8, 2024
              This thread was updated on Feb 8, 2024
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              Blocked my account for no reason

              Address: Kolkata
              Website: [email protected]

              I have been a user of mpokket for the last 5 years and have been paying before due date all of a sudden my account got blocked for no reason and no customer support provides a proper solution....
              +1 photos
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              SukeshKumar C
              from Coimbatore, Tamil Nadu
              Nov 30, 2022
              Sep 22, 2023
              This thread was updated on Sep 22, 2023
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              Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

              I just requested a loan of amount ₹1000rs on mpokket app today at 10:27 and it says amount is disbursed but I didn’t received any money in the bank i verified in the mpokket app
              so i would like to file a complaint against mPokket in consumer complaints forum and i will also file a cyber crime complaint in cybercrime.gov.in
              Jul 24, 2023
              Complaint marked as Resolved 
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              Please DM us your registered number & we would certainly help you.
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              Hi Sukeshkumar,

              Our team has spoken to you & we believe your concern has been resolved.
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                R
                Ravi Saab ji
                from Fazilka, Punjab
                Nov 29, 2022
                Feb 8, 2024
                This thread was updated on Feb 8, 2024
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                Unblock account

                Address: Fazlika Houz khas

                My mpocket account unlock plz sir thank you...
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                Prashik Sadanshiv
                Nov 26, 2022
                Feb 8, 2024
                This thread was updated on Feb 8, 2024
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                I paid my due loan of 1037 and the money deducted from my account.But you aren't update it. As a proof I have transaction Id and screenshot. Accept it from your side or refund it. Then after I can repay it.plz look into the matter before calling me. As this issue is not new for you.
                Mar 10, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 08, 2024
                mPokket Customer Care's response                 Hi Prashik,

                Our team has spoken to you & we believe your concern has been resolved.
                View replies
                Please DM us your registered number & we would certainly help you.
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                Please DM us your registered number & we would certainly help you.
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                Please DM us your registered number & we would certainly help you.
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                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                Hi Prashik,

                Our team has spoken to you & we believe your concern has been resolved.
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                  A
                  Anurag Subba
                  from Pedong, West Bengal
                  Nov 24, 2022
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
                  Resolved
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                  App Name : mpokket
                  Transaction of Rs 2146 done on Phonepe on 22/11/22 @ 2:15 pm. It shows successful payment there but Repayment failed at mpokket app. Money debited from bank account but still not refunded back.

                  Loan ID : MKCF06633BID48930988
                  Jul 20, 2023
                  Complaint marked as Resolved 
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                  Our team has spoken to you & we believe your concern has been resolved.
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                  Hi Anurag,

                  Our team has spoken to you & we believe your concern has been resolved.
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                    S
                    Subash2915
                    from Chennai, Tamil Nadu
                    Nov 22, 2022
                    Feb 8, 2024
                    This thread was updated on Feb 8, 2024
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                    Address: Chennai
                    Website: mPokket app

                    I have cleared all my pending loans in mPokket in the past year 2021 2nd of October, but still I haven't received NOC
                    So kindly provide me the NOC's for all the loans I have cleared in mPokket, since I couldn't contact them I kindly request you to take some action
                    +1 photos
                    Mar 10, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 08, 2024
                    mPokket Customer Care's response                     Verified Support
                    Hi Subash,

                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    Please DM us your registered number & we would certainly help you.
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                    Hi Subash,

                    Please DM us your registered number & we would certainly help you.
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                      Satyam10
                      Nov 22, 2022
                      Feb 8, 2024
                      This thread was updated on Feb 8, 2024
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                      I am satyam mishra my loan id is Overdue mPokket loan ID MKCC47629AID[protected]
                      160 day
                      My total 8 loan was over due but I have paid 3 loan within 45 days After that I have asked to pay for the next month but the agent is harassing me daily. I am filing a complaint in RBI against you
                      +1 photos
                      Mar 10, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 08, 2024
                      mPokket Customer Care's response                       Hi Satyam,

                      Our team has spoken to you & we believe your concern has been resolved.
                      View replies
                      Please DM us your registered number & we would certainly help you.
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                      Please DM us your registered number & we would certainly help you.
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                      Please DM us your registered number & we would certainly help you.
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                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      Reply
                      Hi Satyam,

                      Our team has spoken to you & we believe your concern has been resolved.
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                        Bondamunikumar
                        from Puttur, Andhra Pradesh
                        Nov 21, 2022
                        Feb 8, 2024
                        This thread was updated on Feb 8, 2024
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                        Address: Eswarapuram village puttur mandal Chittoor, Eswarapuram village

                        Mpoket amount paid but not update customer care who will not responding customer agent
                        +1 photos
                        Mar 10, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 08, 2024
                        mPokket Customer Care's response                         Hi Bondamunikumar,

                        Please DM us your registered number & we would certainly help you.
                        View replies
                        Please DM us your registered number & we would certainly help you.
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                        Hi Bondamunikumar,

                        Please DM us your registered number & we would certainly help you.
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                          abhijit debbarma
                          Nov 21, 2022
                          Feb 8, 2024
                          This thread was updated on Feb 8, 2024
                          Resolved
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                          Resolved

                          Address: Durga chwodury para, Kali mondir, Kali mondir

                          My bank account not remove
                          Mar 10, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 08, 2024
                          mPokket Customer Care's response                           Hi Abhijit,

                          Please DM us your registered number & we would certainly help you.
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                          Hi Abhijit,

                          Please DM us your registered number & we would certainly help you.
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                            Suhaibsiddiq
                            from Guntur, Andhra Pradesh
                            Nov 17, 2022
                            Sep 22, 2023
                            This thread was updated on Sep 22, 2023
                            Resolved
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                            Resolved

                            Hello Mpokket

                            Iam your previous customer who paid your dues and closed account my registered mail I'd is [protected]@gmail.com and my registered number is [protected]
                            Even though I paid my dues my cibil shows this accounts are over due
                            1 : CRD58361ADID23798015
                            2 : CR596A61B8ID23796918
                            3 : CREBA16136ID23797875

                            The accounts I mentioned above are showing

                            kindly resolve my issue as it effects my credit score and respond to number given below

                            Kindly respond to [protected]

                            Thank you.
                            Jul 24, 2023
                            Complaint marked as Resolved 
                            It's resolved..+919147186107 I got a call from this number today after almost an year now it's resolved.. Please avoid mpokket
                            View replies
                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            Our team has spoken to you & we believe your concern has been resolved.
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                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                            Hi Subailsiddiq,

                            Our team has spoken to you & we believe your concern has been resolved.
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                              vinoth3991
                              Nov 17, 2022
                              Feb 8, 2024
                              This thread was updated on Feb 8, 2024
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                              Resolved

                              My account is [protected]@gmail.com [protected] and I requested loan of rs 1000 Reference Loan ID[protected], it shows disbursed in application, but it's more than 48hrs but still the loan amount not credited to my bank account..
                              Mar 10, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 08, 2024
                              mPokket Customer Care's response                               Hi Vinoth,

                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              View replies
                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              Please DM us your registered number & we would certainly help you.
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                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                              Hi Vinoth,

                              Our team has spoken to you & we believe your concern has been resolved.
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                                Lalven10
                                from Lamka, Manipur
                                Nov 15, 2022
                                Feb 8, 2024
                                This thread was updated on Feb 8, 2024
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                                Resolved

                                Address: Singngat

                                I have been using mpokett and takes a loan of 2000, when i repay my loan, in mpokket apps it say payment failed but in my bank account it is debited please refund my money..I have all details like screenshot bank statement etc
                                Mar 10, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 08, 2024
                                mPokket Customer Care's response                                 Hi Laiven10,

                                Please DM us your registered number & we would certainly help you.
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                                Please DM us your registered number & we would certainly help you.
                                Reply
                                Please DM us your registered number & we would certainly help you.
                                Reply
                                Please DM us your registered number & we would certainly help you.
                                Reply
                                Please DM us your registered number & we would certainly help you.
                                Reply
                                Please DM us your registered number & we would certainly help you.
                                Reply
                                Hi Laiven10,

                                Please DM us your registered number & we would certainly help you.
                                Reply
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                                  Vinay Bramhkar
                                  Nov 12, 2022
                                  Sep 22, 2023
                                  This thread was updated on Sep 22, 2023
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                                  Website: mpokket.in

                                  I have paid the deu amount of 2144 on 11 Nov 2022 by debit card and the money deducted from my bank account but still the loan hasn't been closed yet and if the repayment is failed I also didn't get the refund.please help me with this as soon as possible.thank you.

                                  Transaction Details: by debit card OTHPG[protected]mPokket Kolkata
                                  +1 photos
                                  Aug 10, 2023
                                  Complaint marked as Resolved 
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                                  Please DM us your registered number & we would certainly help you.
                                  Reply
                                  Please DM us your registered number & we would certainly help you.
                                  Reply
                                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                  Vinay Bramhkar 's [Complaint's author] reply, Jul 25, 2023
                                  My Mobile number is 9766026627
                                  I money was deducted from my bank account while I done the repayment of the loan it's been months and I didn't get my money back in my bank account so that at that time I have to do twice repayment of the loan.
                                  Sumanta mPokket's reply, Jul 27, 2023
                                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                  Our team has spoken to you & we believe your concern has been addressed.
                                  Reply
                                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                  Reply
                                  Hi Vinay,

                                  Our team has spoken to you & we believe your concern has been addressed.
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